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Blogger Bob answers question "do TSO's have to identify themselves"

Blogger Bob answers question "do TSO's have to identify themselves"

Old Dec 6, 12, 11:59 am
  #1  
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Blogger Bob answers question "do TSO's have to identify themselves"

Many of our readers have asked if our officers are required to give their full name when asked by a passenger. Hopefully I can provide some clarification.

If asked, our officers are only required to provide their last name and rank. This information is printed on the nameplate on every officers uniform. Furthermore, supervisors, managers, and customer support managers are not required to provide the officers full name.

As far as the photo ID badge on the officers uniform, this is a badge that all airport employees must wear. Its called a Security Identification Display Area (SIDA) badge. Basically, its a badge that allows employees access to non-public areas. One side of the badge has the employees full name on it. Many officers choose to wear their SIDA badges vs. a name badge. This is permissible.

If at any time you need to file a kudos or complaint regarding one of our officers, the only information you need for us to be able to recognize an employee or resolve an issue is:

Last Name/Rank/Date/Time/Location

Our officers have a right to privacy, and TSA has the responsibility of protecting our officers from the harassment that could result from revealing their full names.

Bob Burns
TSA Blog Team
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Old Dec 6, 12, 12:00 pm
  #2  
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So basically TSA "officers" are free to simply walk away when asked to identify themselves. Managers can't give out the information and the TSA can ignore the complaint because the required information isn't provided.

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Old Dec 6, 12, 12:21 pm
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Our officers have a right to privacy, and TSA has the responsibility of protecting our officers from the harassment that could result from revealing their full names.
Shouldn't it go both ways?

("Let me see your boarding pass!")
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Old Dec 6, 12, 12:26 pm
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A direct answer to a direct question. Does Bob have a terminal illness?
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Old Dec 6, 12, 12:36 pm
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Originally Posted by Ari View Post
A direct answer to a direct question. Does Bob have a terminal illness?
that only took two weeks to formulate.

Also in one part of the answer he says "This information is printed on the nameplate on every officers uniform" and then says "Many officers choose to wear their SIDA badges vs. a name badge".

Both cannot be true so the answer is misleading.
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Old Dec 6, 12, 2:34 pm
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EDIT: Bob edited his post to link to a new image.

I just added this comment, referencing a photo URL that Bob provided.

>> Take a look at this image: http://bit.ly/TMF76g

Bob, you do realize I assume that the photo you reference comes from this article.

http://rt.com/usa/news/tsa-passenger-theft-irwin-670/

"A former screener with the TSA has pleaded guilty to charges relating to the theft of $520 during a routine security check last year, a move he says was motivated by his desire to punish a particular passenger. John W. Irwin, 60, admitted to taking a wad of cash from a passenger …"

One could not make this stuff up if one tried.

Too bad the joke's on us, the taxpayer.

Last edited by saulblum; Dec 6, 12 at 2:47 pm
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Old Dec 6, 12, 2:47 pm
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Originally Posted by saulblum View Post
I just added this comment, referencing a photo URL that Bob provided.

>> Take a look at this image: http://bit.ly/TMF76g

Bob, you do realize I assume that the photo you reference comes from this article.

http://rt.com/usa/news/tsa-passenger-theft-irwin-670/

"A former screener with the TSA has pleaded guilty to charges relating to the theft of $520 during a routine security check last year, a move he says was motivated by his desire to punish a particular passenger. John W. Irwin, 60, admitted to taking a wad of cash from a passenger "

One could not make this stuff up if one tried.

Too bad the joke's on us, the taxpayer.
He has now changed the picture.
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Old Dec 6, 12, 2:52 pm
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Originally Posted by saulblum View Post
EDIT: Bob edited his post to link to a new image.

I just added this comment, referencing a photo URL that Bob provided.

>> Take a look at this image: http://bit.ly/TMF76g

Bob, you do realize I assume that the photo you reference comes from this article.

http://rt.com/usa/news/tsa-passenger-theft-irwin-670/

"A former screener with the TSA has pleaded guilty to charges relating to the theft of $520 during a routine security check last year, a move he says was motivated by his desire to punish a particular passenger. John W. Irwin, 60, admitted to taking a wad of cash from a passenger "

One could not make this stuff up if one tried.

Too bad the joke's on us, the taxpayer.
That's not the image that the link on the blog connects to, it's a group photo of 4 screeners. Wonder if they changed it based on your comment?
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Old Dec 6, 12, 2:53 pm
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Originally Posted by Tom M. View Post
Many of our readers have asked if our officers are required to give their full name when asked by a passenger. Hopefully I can provide some clarification. . . .
Do you have a link as I am not finding it on http://blog.tsa.gov/ ?

Thanks.
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Old Dec 6, 12, 3:01 pm
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Originally Posted by Maxwell Smart View Post
That's not the image that the link on the blog connects to, it's a group photo of 4 screeners. Wonder if they changed it based on your comment?
See my update.

The original image Bob displayed redirected to http://rt.com/files/usa/news/tsa-pas...shington.n.jpg

The weasel saw my comment, will likely not post it, and edited his post.

Too bad I do not have a screenshot.
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Old Dec 6, 12, 3:53 pm
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Originally Posted by saulblum View Post
See my update.

The original image Bob displayed redirected to http://rt.com/files/usa/news/tsa-pas...shington.n.jpg

The weasel saw my comment, will likely not post it, and edited his post.

Too bad I do not have a screenshot.
In retrospect, I think the mistake was responding too quickly to the post, which gave him the opportunity to make the change before too many people saw the original link. Certainly not your fault, though.

Based upon this episode, looks like the lesson is to let embarrassing things stay for a while before calling attention to them, thus making it harder to revise history.
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Old Dec 6, 12, 4:26 pm
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Originally Posted by Maxwell Smart View Post
In retrospect, I think the mistake was responding too quickly to the post, which gave him the opportunity to make the change before too many people saw the original link. Certainly not your fault, though.

Based upon this episode, looks like the lesson is to let embarrassing things stay for a while before calling attention to them, thus making it harder to revise history.
Y'know... the press usually pulls from a set of "stock" photos when doing a story about the TSA rather than send somebody over to the airport for a fresh shot of some uniformed TS"O"s loitering around the checkpoint. I've seen the same photos repeated in a number of stories. Find another unflattering story of the TSA illustrated by the new photo that has been posted. Shouldn't be too hard! :-p
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Old Dec 6, 12, 5:19 pm
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Originally Posted by Tom M. View Post
Our officers have a right to privacy, and TSA has the responsibility of protecting our officers from the harassment that could result from revealing their full names.
Don't passengers have a right to privacy?

Originally Posted by saulblum View Post
See my update.

The original image Bob displayed redirected to http://rt.com/files/usa/news/tsa-pas...shington.n.jpg
Not really relevant, but at my airport, we have to wear our badges picture side out - I'm guessing that's a fairly common rule. Just like them to ignore their own regulations...
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Old Dec 6, 12, 6:16 pm
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Apologies in advance to Mike for the crosspost but ,

There is precedent for what Bob says. SIDA and AOA are credentials used to gain access to the non-public areas of the airport, not to provide identification to the public. My crew badge was AOA, and it gave access to ops, the crew rooms, and "shadow of the aircraft" on the ramp. Airport Operations Area allows for blanket coverage for crew at all the airports they work flights out of, and in my case it was integrated into our company photo ID. SIDA is for ground based employees, usually issued by each individual airport. As late as the mid 1990s there were some airports placing really sensitive info on their SIDA like Social Security Numbers.

On board the aircraft we weren't supposed to have them visible. I wore mine on a ski pass lanyard, and stuck it my pocket as I was getting settled. Not that I cared if someone knew my last name or how bad my mugshot looked, I'd just rather not have it get tangled up in the shoulder harness if I needed to get out in a hurry. Same reason I wore a clip-on tie.

If a TSA employee is not wearing their metal tag with their last name on it, a Supervisor should be notified as they are out of uniform.

Now instead of providing just some calm factual information recently, TSA Blogger Bob Burns decided to stomp his feet up and down like a child and attack Amy Alkon. What purpose did that serve?









TSA honors its outstanding employees Tuesday

Maria Bramel, TSO, was the recipient of the Team Spirit Officer of the Year; Cricket Pigao, LTSO, was announced as the Integrity Officer of the Year; and Roselani Wise, STSO, received the Innovation Officer of the Year award in the TSO Recognition category.

National TSA Honorary Awards Nominees include Dennis Erskine, MCCO for Outstanding Performance in Administrative and Technical Support, Carrie Santiago, MCCO, and Rodney Sanchez, MBDO for Unsung Hero the Lihue Coordination Center for Team, Alvin Sasil, STSO, a 10-year veteran, and Roxanne Fujieki, STSO for Core Values, and Betty-Jane Uegawa, AFSD-S, for Leadership Award.

William Winters, TSO, Daniel Rapozo, TSO, Alvin Sasil, STSO, Carole Shigekane, HR, Lyle Stemo, TSO and Keith Kunioka, TSO were recipients of the 10 Years of TSA Service awards.

Kimberly Cayetano, TSO, Tyler Mullenix, MBDO, and Dennis Erskine, MCCO were recipients of the 5 Years of TSA Service awards.

Ronda Fernandez, TSO, Leslie Matsukawa, TSO, Lourdes Obiano, TSO, Russell Furusho, STSO, Crystal Roberts, STSO, Craig Sadamitsu, TSO, Monkia Mali, PA, Shana Oyama, TSO, Lene Tucker, TSO, Herberlyn Faima, TSO, Jonah Farias, TSO, Melvine Manuel, TSO, Rochelle Olivas, MBDO, Kelley Garcia, TSO, La Vonne Pironti, TSM, Kim Ryan-Fernandez, SPOT-TSM, Gerald Nakamura, TSO, Kevin Tennberg, STSO, Chad Visitacion, LTSO, Shirley Machado, MCCO, and Brian Howie, TSO, were presented 5 Years of TSA and Federal Government Service.

Mali said these awards mean the employees could have come from a different branch of the federal government, including the military, to TSA.

Duana DeBlake, ESTI, Roxanne Fujieki, STSO, Bruce Kaiwi, LTSO, Tisha Rapozo-Soares, SOO, Betty-Jane Uegawa, AFSD-S, Alvin Yadao, TSO, Sheldon Espina, TSO, Misty Kaiminaauao, TSM, Travis Medina, ESTI, Orlando Pacheco, TSO, Ronald Carvalho, TSO, Marilyn Reposar, TSO, Reggie Calapatia, TSM, Pualeilani Medeiros, TSM, Joel Miyashiro, TSO, Norvin Olivas, MBDO, Randall Palmeira, TSO were recipients of the 10 Years of TSA and Federal Government Service.

Christian Ogawa, LTSO and Eugene Costa, TSO were awarded the 10 Years of Federal Government Service awards.

Doris Williams, LTSO, and Duane Samiano, TSS-E were recipients of 15 Years of Federal Government Service.

Special Recognition Awards for Practical Skills Evaluations were presented to Lance Nobriga, STSO and Crystal Roberts, STSO.

Certificates of Appreciation were awarded to Sheldon Espina, TSO and Darrin Carillo, TSO.
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Old Dec 6, 12, 6:41 pm
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Originally Posted by Tom M. View Post
Many of our readers have asked if our officers are required to give their full name when asked by a passenger. Hopefully I can provide some clarification.

If asked, our officers are only required to provide their last name and rank. This information is printed on the nameplate on every officers uniform. Furthermore, supervisors, managers, and customer support managers are not required to provide the officers full name.

As far as the photo ID badge on the officers uniform, this is a badge that all airport employees must wear. Its called a Security Identification Display Area (SIDA) badge. Basically, its a badge that allows employees access to non-public areas. One side of the badge has the employees full name on it. Many officers choose to wear their SIDA badges vs. a name badge. This is permissible.

If at any time you need to file a kudos or complaint regarding one of our officers, the only information you need for us to be able to recognize an employee or resolve an issue is:

Last Name/Rank/Date/Time/Location

Our officers have a right to privacy, and TSA has the responsibility of protecting our officers from the harassment that could result from revealing their full names.

Bob Burns
TSA Blog Team
Blogdad Bob and his boss, David Castelveter, buried this "revelation" deep inside a blog post with a completely different subject. Let's not get caught up in the false pretense that the TSA has come clean, because that's exactly the reaction they want from us.

Remember: Scumbag Castelveter's objective is to do whatever it takes (including lying) to enhance the morale of the TSA workforce and to combat public criticism
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