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Electronic BP scanner broken
Flying home after Christmas a few days ago I had my BP on my phone, but there was no BP reader at any of the three TRC stations. The checker said they were all broken. I held firm and said they should get them fixed or just go to the closet and get a spare. The clerk said the machines were supplied by the airline and it was an airline issue. Yeah right...
So I had to get out of line and head to a kiosk. Not the end of the world but it cut into my breakfast time. But how stupid is this? When somebody can still easily photoshop a BP and get through security, yet they would not take my BP on my phone in the AA app (as hard or harder to fake than a photoshopped paper BP) since their machine was "broken." Farce. |
Originally Posted by AArlington
(Post 17724175)
..there was no BP reader at any of the three TRC stations. The checker said they were all broken. The clerk said the machines were supplied by the airline and it was an airline issue. Yeah right...
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Originally Posted by SATTSO
(Post 17724535)
Odd, I have said this too. And considering that our initial training on electronic BP was actually conducted by airline employees and not TSA ... well, maybe you were told the truth? @:-)
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You really showed up without a paper copy in your back pocket just in case? And while I don't know for each scanner out there now, in the initial pilots, the scanners were provided by the airlines. Though in February of 2009 the TSA said they were looking into purchasing 2,300 of them, so there is probably a mix out there of airline owned and TSA owned units
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Originally Posted by AArlington
(Post 17724175)
So I had to get out of line and head to a kiosk. Not the end of the world but it cut into my breakfast time. But how stupid is this? ... Farce. I've said before and I'll say again, TSA at every checkpoint should let every 10,000th passenger through with no screening whatsoever. The risk would be infinitesimal, and the training in risk assessment and risk management would be priceless.
Originally Posted by cordelli
(Post 17725656)
You really showed up without a paper copy in your back pocket just in case?
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I'm still using paper
I've had a silmilar thing happen in SAN.
I've also had problems connecting on my not so smart Blackberry. Okay maybe it was operator error. |
Originally Posted by cordelli
(Post 17725656)
You really showed up without a paper copy in your back pocket just in case? And while I don't know for each scanner out there now, in the initial pilots, the scanners were provided by the airlines. Though in February of 2009 the TSA said they were looking into purchasing 2,300 of them, so there is probably a mix out there of airline owned and TSA owned units
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Originally Posted by studentff
(Post 17725780)
What's the point in using the electronic BP and printing a paper copy?
I think it has something to do with should the TSA not be able to scan you through, or should the airline not be able to read your electronic boarding pass because of an issue with the reader or should you drop your blackberry or smartphone and crack the screen while in line you could still get through without getting out of line, going back to a kiosk, and getting back in line. I could be wrong about that though. :rolleyes: |
Originally Posted by cordelli
(Post 17726496)
Gee, I'm not really sure.
I think it has something to do with should the TSA not be able to scan you through, or should the airline not be able to read your electronic boarding pass because of an issue with the reader or should you drop your blackberry or smartphone and crack the screen while in line you could still get through without getting out of line, going back to a kiosk, and getting back in line. I could be wrong about that though. :rolleyes: |
Originally Posted by saulblum
(Post 17726617)
Then what is the point of an electronic boarding pass, if you always plan to have a paper backup just in case? Why even use a phone boarding pass if you have a paper copy?
But I wouldn't have had to leave the line, go back to the kiosk, get a new boarding pass, and get back in line. But again, that's probably just me, I have not realized how wasteful I've been through the years having a backup for so many things. If you choose to believe the only advantage to an electronic boarding pass is so you don't have to carry one extra piece of paper, then there's no advantage to using them if you were to carry the paper as a backup. It's a total burden to print out a boarding the night before and download it to the phone. |
Originally Posted by cordelli
(Post 17726787)
Gee, I don't know, I must be a total moron.
But I wouldn't have had to leave the line, go back to the kiosk, get a new boarding pass, and get back in line. But again, that's probably just me, I have not realized how wasteful I've been through the years having a backup for so many things. If you choose to believe the only advantage to an electronic boarding pass is so you don't have to carry one extra piece of paper, then there's no advantage to using them if you were to carry the paper as a backup. It's a total burden to print out a boarding the night before and download it to the phone. What, then, are the advantages of a phone-based boarding pass? |
To me it's like comparing paper directions from google maps and a GPS.
The GPS can hold multiple maps and routes in it much like a smart phone and boarding passes. It's one device and that's all you need, much like the smart phone. Should something change, you can update it on the device instead of getting another paper set of directions, boarding pass, etc. Like a GPS, they can be faster and easier to use. That's all well and good when the system is up and functioning. The problem is when there is an issue, either your phone dies, or the scanners aren't working or there's a power outage or whatever. In those cases having a paper backup would make it much easier to get through. For the vast majority of the time you will leave the paper tucked away in your pocket or carry on or whatever and never touch it. You will scan your phone at the first airport, open the next flight at your connecting city, scan that, etc. The difference is when you can't do that, then it's much easier for you if you have those papers tucked away. Just like even though you have your GPS, it doesn't hurt to have a set of printed google map directions from the airport to the hotel just in case you can't get a signal in bad weather or something with the GPS. If you have them and don't need them it's no big deal, just throw them out. If you don't have them and need them, that's a totally different story. |
Originally Posted by cordelli
(Post 17726884)
To me it's like comparing paper directions from google maps and a GPS.
The GPS can hold multiple maps and routes in it much like a smart phone and boarding passes. It's one device and that's all you need, much like the smart phone. Should something change, you can update it on the device instead of getting another paper set of directions, boarding pass, etc. Like a GPS, they can be faster and easier to use. That's all well and good when the system is up and functioning. The problem is when there is an issue, either your phone dies, or the scanners aren't working or there's a power outage or whatever. In those cases having a paper backup would make it much easier to get through. For the vast majority of the time you will leave the paper tucked away in your pocket or carry on or whatever and never touch it. You will scan your phone at the first airport, open the next flight at your connecting city, scan that, etc. The difference is when you can't do that, then it's much easier for you if you have those papers tucked away. Just like even though you have your GPS, it doesn't hurt to have a set of printed google map directions from the airport to the hotel just in case you can't get a signal in bad weather or something with the GPS. If you have them and don't need them it's no big deal, just throw them out. If you don't have them and need them, that's a totally different story. |
Originally Posted by saulblum
(Post 17726617)
Then what is the point of an electronic boarding pass, if you always plan to have a paper backup just in case? Why even use a phone boarding pass if you have a paper copy?
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Originally Posted by studentff
(Post 17725780)
What's the point in using the electronic BP and printing a paper copy? The whole benefit is avoiding the kiosk or printer. Personally I don't use the electronic BP because I don't like the idea of unlocking my smart phone and putting it that close to a TSA agent's grubby paws.
I don't see the purpose of electronic and paper either. If you have paper, it's so much easier to use. Certainly, electronic is valuable if you can't get to a printer (e.g., last minute flight change), but I don't get doing both. |
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