Another case of boarding pass/ID mismatch not being caught
Nov 28, 2011, 6:43 am
#1
Original Poster
Join Date: Jun 2006
Location: Boston
Posts: 821
Another case of boarding pass/ID mismatch not being caught
Woman Takes Flight With Wrong Boarding Pass
http://www.nbcnewyork.com/video/#!/o...Pass/134575428
(Put aside the hysteria of the passenger about how this poses a security threat.) A Delta ticketing agent gave a passenger the boarding pass of another passenger on the same flight with a similar name, even after that passenger had already checked in. The TDC didn't catch it. Expect name-saying nonsense at FLL.
http://www.nbcnewyork.com/video/#!/o...Pass/134575428
(Put aside the hysteria of the passenger about how this poses a security threat.) A Delta ticketing agent gave a passenger the boarding pass of another passenger on the same flight with a similar name, even after that passenger had already checked in. The TDC didn't catch it. Expect name-saying nonsense at FLL.
Nov 28, 2011, 6:57 am
#2
Join Date: Jun 2010
Location: LAS
Posts: 1,279
And the plane didn't blow up? How could this be? 
TSA Clerk: State your name.
Me: Your name
TSA: No, tell me your first and last name.
Me: First and last name
TSA: Tell me what your first and last name are.
Me: Do I want to fly today
TSA: Do you want to fly today???
Me: Yes. May I go now?
And the TSA theatrics continue...
TSA Clerk: State your name.
Me: Your name
TSA: No, tell me your first and last name.
Me: First and last name
TSA: Tell me what your first and last name are.
Me: Do I want to fly today
TSA: Do you want to fly today???
Me: Yes. May I go now?
And the TSA theatrics continue...
Nov 28, 2011, 7:53 am
#4
Join Date: Dec 2009
Location: New York, NY
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Does Delta scan BPs at the door? because it should have indicated she already boarded.
It was a simple mistake by the Check-in Agent as people get multiple BPs for several reasons.
Anything that proves that TSA agents aren't providing actual security is fine by me.
It was a simple mistake by the Check-in Agent as people get multiple BPs for several reasons.
Anything that proves that TSA agents aren't providing actual security is fine by me.
Nov 28, 2011, 8:41 am
#6
Join Date: Nov 2010
Posts: 627
This August, I was with my parents and wife at MHT, checking in to go back to TLH. The tickets had been purchased with my dad's credit card, and sure enough, the ticketing agent printed all twelve (four people; three flights) BPs with my dad's name on them. We noticed this soon after walking away, went back, and they were quickly able to re-print them.
The TDC there looked pretty intent on comparing the name on my passport to my BP, and he even put a purple squiggly mark on my BP, which probably changes color if I'm a terrorist, just like counterfeit detecting pens.
The TDC there looked pretty intent on comparing the name on my passport to my BP, and he even put a purple squiggly mark on my BP, which probably changes color if I'm a terrorist, just like counterfeit detecting pens.
Woman Takes Flight With Wrong Boarding Pass
http://www.nbcnewyork.com/video/#!/o...Pass/134575428
(Put aside the hysteria of the passenger about how this poses a security threat.) A Delta ticketing agent gave a passenger the boarding pass of another passenger on the same flight with a similar name, even after that passenger had already checked in. The TDC didn't catch it. Expect name-saying nonsense at FLL.
http://www.nbcnewyork.com/video/#!/o...Pass/134575428
(Put aside the hysteria of the passenger about how this poses a security threat.) A Delta ticketing agent gave a passenger the boarding pass of another passenger on the same flight with a similar name, even after that passenger had already checked in. The TDC didn't catch it. Expect name-saying nonsense at FLL.
Nov 28, 2011, 9:53 am
#7
Join Date: Jul 2003
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Nov 28, 2011, 10:51 am
#8
Join Date: Feb 2008
Location: Nashville, TN
Programs: WN Nothing and spending the half million points from too many flights, Hilton Diamond
Posts: 8,043
Nov 28, 2011, 3:14 pm
#9
Original Poster
Join Date: Jun 2006
Location: Boston
Posts: 821
The TSA chimes in with its usual "layers" excuse.
http://www1.whdh.com/news/articles/n...boarding-pass/
http://www1.whdh.com/news/articles/n...boarding-pass/
TSA released a statement saying, "TSA is reviewing allegations that document verification procedures were not followed properly at Fort Lauderdale Airport. Passengers are subject to a robust security system that employs multiple layers, including watch list matching, thorough screening at the checkpoint, Federal Air Marshals, armed pilots and a vigilant public, as well as many others, both seen and unseen. The system is designed so if one layer of security does not meet our standards, there are many others in place to ensure the safety of the traveling public."
Nov 28, 2011, 3:21 pm
#10
Join Date: Nov 2010
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Posts: 4,332
The TSA chimes in with its usual "layers" excuse.
http://www1.whdh.com/news/articles/n...boarding-pass/
http://www1.whdh.com/news/articles/n...boarding-pass/
Nov 28, 2011, 3:30 pm
#11
Join Date: May 2010
Location: FLL - Nice and Warm
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Posts: 1,025
Here's where they get them
Nov 28, 2011, 5:52 pm
#12
Join Date: Jan 2008
Posts: 1,145
Is the TSA suggesting that any of the other layers of security (Federal Air Marshals, vigilant public, etc....pick one!) can be substituted for the layer that was missed in this case? Or are they suggesting that there is a redundant method of matching passengers to boarding passes?
Or did they, once again, use a collection of words to form a statement...and hope that no one would notice that it's utter nonsense?
Or did they, once again, use a collection of words to form a statement...and hope that no one would notice that it's utter nonsense?
Nov 28, 2011, 6:05 pm
#13
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My first thought when I saw this on the local news last night was what kind of idiot doesn't read her boarding pass until she gets on the airplane?
Not saying the rest of it doesn't matter, but really, you don't check your details before you leave the counter?
This is actually a case where the proposed scanners would catch the miss match, even if the names are very close.
Not saying the rest of it doesn't matter, but really, you don't check your details before you leave the counter?
This is actually a case where the proposed scanners would catch the miss match, even if the names are very close.
Nov 28, 2011, 6:18 pm
#14
Original Poster
Join Date: Jun 2006
Location: Boston
Posts: 821
My first thought when I saw this on the local news last night was what kind of idiot doesn't read her boarding pass until she gets on the airplane?
Not saying the rest of it doesn't matter, but really, you don't check your details before you leave the counter?
This is actually a case where the proposed scanners would catch the miss match, even if the names are very close.
Not saying the rest of it doesn't matter, but really, you don't check your details before you leave the counter?
This is actually a case where the proposed scanners would catch the miss match, even if the names are very close.
Yes, the scanners would catch the mismatch. And I'm sure the scanner manufacturers are salivating after hearing of this and are knocking at Pistole's door.
Nov 28, 2011, 6:19 pm
#15
Original Poster
Join Date: Jun 2006
Location: Boston
Posts: 821
Is the TSA suggesting that any of the other layers of security (Federal Air Marshals, vigilant public, etc....pick one!) can be substituted for the layer that was missed in this case? Or are they suggesting that there is a redundant method of matching passengers to boarding passes?
Or did they, once again, use a collection of words to form a statement...and hope that no one would notice that it's utter nonsense?
Or did they, once again, use a collection of words to form a statement...and hope that no one would notice that it's utter nonsense?