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-   Checkpoints and Borders Policy Debate (https://www.flyertalk.com/forum/checkpoints-borders-policy-debate-687/)
-   -   TSA workers feel victimized (https://www.flyertalk.com/forum/checkpoints-borders-policy-debate/1157427-tsa-workers-feel-victimized.html)

slh14 Dec 16, 2010 1:23 pm

The TSA tells us to take our shoes off.

The TSA tells us how much liquid we can bring.

The TSA include videos on its website showing what passengers can expect during the screening process.

The TSA even talks about AIT and explains how it works with the "secret room" and everything.

All of this is on the website. So why is it okay to explain all of this stuff to passengers but not the "enhanced pat down"? Do they really think they're providing more security by leaving that part out while explaining all the other procedures?

Boggie Dog Dec 16, 2010 1:33 pm


Originally Posted by slh14 (Post 15463362)
The TSA tells us to take our shoes off.

The TSA tells us how much liquid we can bring.

The TSA include videos on its website showing what passengers can expect during the screening process.

The TSA even talks about AIT and explains how it works with the "secret room" and everything.

All of this is on the website. So why is it okay to explain all of this stuff to passengers but not the "enhanced pat down"? Do they really think they're providing more security by leaving that part out while explaining all the other procedures?

TSA does not tell the public how revealing the Strip Search Machine is.

TSA does not tell the public just how invasive a Pat Down can be.

It's kinda like saying it's cocktail hour somewhere.

Caradoc Dec 16, 2010 1:35 pm


Originally Posted by slh14 (Post 15463362)
Do they really think they're providing more security by leaving that part out while explaining all the other procedures?

As has been evidenced by the simple facts that the AIT can't detect the one threat used to leverage its installation and that travelers regularly pass through checkpoints with things like loaded guns, the TSA obviously doesn't think security has anything to do with the decision. The illusion of security is all they're supposed to provide.

If the SOP were detailed for the passengers, and the TSA package handlers deviated from the procedure, people would point out the violations.

Nothing in writing == nothing for the passenger to point out as "that's wrong."

It's simple CY6 behavior, nothing to do with security at all.

PoliceStateSurvivor Dec 16, 2010 3:01 pm


Originally Posted by billycorgan (Post 15462483)
Just like technically driving is a privilege although for many it is a necessary to get to and keep their jobs.

Somewhat OT, but I would like to point out one essential difference.

Yes, driving is a privilege, but there are clearly spelled out rules as to what one has to do to earn this privilege: demonstrate certain level of knowledge and competence. The rules also spell out under what circumstances this privilege can be taken away. A police officer (or anyone else) is not legally pemitted to just come up to any of us and say: "Do as I tell you or I will take away your DL". In essence, this is exactly what TSA is doing with our flying "privilege".

Boggie Dog Dec 16, 2010 3:13 pm


Originally Posted by PoliceStateSurvivor (Post 15464082)
Somewhat OT, but I would like to point out one essential difference.

Yes, driving is a privilege, but there are clearly spelled out rules as to what one has to do to earn this privilege: demonstrate certain level of knowledge and competence. The rules also spell out under what circumstances this privilege can be taken away. A police officer (or anyone else) is not legally pemitted to just come up to any of us and say: "Do as I tell you or I will take away your DL". In essence, this is exactly what TSA is doing with our flying "privilege".

You left out the most important difference.

We are not asking to drive the plane, just for a seat in back.

clifc Dec 16, 2010 3:29 pm


Originally Posted by PoliceStateSurvivor (Post 15464082)
Yes, driving is a privilege, but there are clearly spelled out rules as to what one has to do to earn this privilege: demonstrate certain level of knowledge and competence. The rules also spell out under what circumstances this privilege can be taken away. A police officer (or anyone else) is not legally pemitted to just come up to any of us and say: "Do as I tell you or I will take away your DL". In essence, this is exactly what TSA is doing with our flying "privilege".

I'd suggest the driver analogy is a little off target. Shouldn't it be more like: "Do as I tell you or I will take away your right to ride as a passenger in a private automobile."

billycorgan Dec 16, 2010 4:53 pm

You are right the analogy would be better as a passenger, but the point I was going for is that for some flying is a necessary mode of travel in their lives. How would the American public react if they had to go through TSA style security for riding in their cars.

GSOLTSO mentioned that if he saw anything out of SOP being violated he would want the offending TSO prosecuted to the fullest extent of the law. I commend him for that I just wish I had the ability to do the same.

littlesheep Dec 16, 2010 5:04 pm


Originally Posted by slh14 (Post 15461237)

Why is it so hard for the TSA to understand that WE DON'T WANT OUR PRIVATE AREAS TOUCHED?! Why is it so hard for the TSA to care??? Did they really think they could start groping people and we'd all just be okay with it?

Don't touch my inner thighs; don't touch the area between my legs; don't touch my breasts; don't put your hands in my pants; and definitely don't look down my pants!! WE DON'T WANT OUR PRIVATE AREAS TOUCHED! And no, it's not because we're hiding anything! We just want our dignity preserved.

^

PhoenixRev Dec 16, 2010 6:10 pm


Originally Posted by gsoltso (Post 15462116)
I can't speak personally as to that situation, but the SOP is supposed to be accessible and consulted if there is a question as to the correct procedure. I would much rahter have you wait a couple of minutes for us to get it right and learn from it, than to treat you badly or let something inappropriate go by without proper protocols being followed.

From your lips to God's ears.

But it doesn't change the fact that you have a major laziness or dishonesty factor going on with front line TDCs, TSOs and STSOs. A major part of that can be directly laid at the feet of the fact that they have their little fiefdoms going on in the airport and for many of them, challenging their dubious knowledge of the SOP is tantamount to declaring war on them personally.

I noticed you have said in this thread that if a TSO violates the SOP on screenings they should be prosecuted to the full extent of the law. In a case where a TDC, TSO or STSO lies about the NEXUS card acceptability or is too lazy to look at the SOP, what do you think should be the penalty should be for not following SOP?

(And, for the sake of the discussion, assume the TSOs and TDCs have all been trained that the NEXUS card is acceptable.)

Caradoc Dec 16, 2010 9:52 pm


Originally Posted by PhoenixRev (Post 15465092)
But it doesn't change the fact that you have a major laziness or dishonesty factor going on with front line TDCs, TSOs and STSOs.

I believe that while laziness and dishonesty are problems for the TSA package handlers, they're far from the worst issues that the TSA needs to clean up - and fast.

gsoltso Dec 17, 2010 2:21 am


Originally Posted by billycorgan (Post 15462362)
Unfortunately GSOL many people would determine any kind of touch on their genital regions a grope. Especially when pressure is applied and/or those areas are rubbed.

I understand the position you are in and that there are things you cannot reveal, however, as long as TSO's are looking at and touching our genitals and as long as those policies remain hidden from us you will never have the trust and cooperation of the public.

While even though the Nazi references are not completely accurate yet you have to admit that unfortunately the parallels are extremely similar.

I can only hope that there will be more anger and discontent will build up towards your agency and that public pressure will eventually force changes that will protect us not from terrorism but from TSA.

If you and your family had to get patted down every time you got in your car by a complete stranger who was following a secret procedure that you could not have access to I doubt you would be ok with it and while your sympathy is appreciated I am more interested in what is being done from your end to place pressure on those "above your pay grade" to return the rights and dignity we deserve.

"All that is necessary for the triumph of evil is that good men do nothing." (Edmund Burke)

I will agree with you that more information to the public would help ease the transit of the checkpoints, it would also give a blue print on how to defeat the screening process - before you say anything about being able to watch the process and learn it, yes - but we do not take an active part in educating the person watching. I talk with folks that are above my paygrade all the time and voice my opinion, I also post ideas on the Idea Factory when I come across something that would help us as an organization - that is just about the best I can do internally. When I see something out of line, I correct it on the spot, and forward info to the appropriate person if follow up is needed - again, that is what I am doing internally. Externally I come on here and other sites and blogs to try and inform as many folks of what I can.


Originally Posted by jkhuggins (Post 15462396)
But when I choose to enter the checkpoint, I am subjecting myself to procedures which I am not allowed to know about ahead of time, because they've been classified as SSI.

Thus, I'm being forced to "agree" to have certain procedures performed upon my person and property, without being told exactly what I'm agreeing to. Furthermore, TSA seems to be taking the position that, once I've "chosen" to enter the checkpoint, I'm not allowed to revoke that "choice" once I'm actually told what is going to happen to me.

There's a long standing principle in medical experiments known as "informed consent". Yes, you have to get people's permission to perform an experiment on them. But you also have to give them enough information so that they can understand exactly what they've given consent for. As much as TSA can claim that passengers "volunteer" for screening, they massively fail on informed consent.

Agreed that there could be more info, but there is that putting a blueprint out for enemies thing. I do not have the best of answers for this, I have commented up the chain, but I do not see changes in the information we give to the public at this time. However, if the folks on Capitol Hill keep having testimony in open forums and asking some of the questions they do, then you guys might have more info in the future.


Originally Posted by FlyingCowboy (Post 15462416)
I bet you love using that line. It sounds vaguely officious, like you were on a top-secret mission, a special agent or something.

Scary stuff, folks. I would say TSA is evolving and unfolding exactly as planned. The psychological dynamics intrigue me the most. I saw an interview with a former Stalin-era NKVD executioner. He was just a normal looking old guy. To hear him tell it, he did his job very well, very efficiently. Punched in and out with little thought as to the broader trends or implications. Tomthis day he is confused that anyone would question his role. After all, the actual decisions were above his pay grade.

Down we slide....

Are you the one that is here to give me my CIA creds? I have been waiting on them for awhile...:rolleyes:


Originally Posted by billycorgan (Post 15462483)
There are many things that are legal in this country that most people find immoral. Adultery for example. What I don't get is that for some reason TSA thinks flying is a privilege when it fact it is a necessary for many to keep their jobs. Just like technically driving is a privilege although for many it is a necessary to get to and keep their jobs. Would you feel comfortable with a DOT officer conducting a visual strip search, pat down and full inspection of your vehicle and everything in it just because you wanted to drive. Isn't it possible that some people may have items that are undetectable through other means of searches that would cause damage to other vehicles/persons. Heck, after all you could just walk if you didn't want to deal with the search.




Except that even though cars are more dangerous planes are more restrictive. The DOT doesn't do the same procedures that the TSA does. Surely you understand that the American public does not feel comfortable with SSI protocol that is violating our private areas. In fact the only reason why this doesn't get more coverage is because most Americans do not fly or fly rarely and that many important people that could put pressure to change the SOP do not receive the pat downs.

GSOL

Please answer one final question for me.

What would you think the reaction would be to your SOP if they were applied to every one driving a car every time they got into it. I understand that is impossible currently, but this is about the principle of the policy.

This is not a truly apt comparison - like when I used that earlier, it is not a perfect comparison for discussion. I will start by saying I would be pretty irate - but that is a different situation for me. It would be the same if I had to go through all the same procedures if I were going to the mall or wal-mart. Again, a different comparison - because of the way things transit and the control over how they transit. So to just answer your question - I would be pretty livid.


Originally Posted by TXagogo (Post 15462524)
This entire argument is useless when all he does is hide behind his agency's procedures. He's no better than the rest of them except that he does it with a smile and a facade of concern, which is exactly the kind of PR representation they need. No doubt this is why he was promoted.

Case closed. Moving on...

I was promoted? Are you the person bringing my raise and promotion check? What took you so long and where have you been?


Originally Posted by FliesWay2Much (Post 15462561)
I submit that the person being frisked is the one to determine if the frisking constitutes sexual battery.

If Francine signed off on a legal determination that your frisks are not sexual battery, I would be very afraid.

There are more legal minds at HQ than Francine, and Francine does pretty well according to what I have seen.

RadioGirl Dec 17, 2010 4:56 am


Originally Posted by gsoltso (Post 15462214)

Originally Posted by PoliceStateSurvivor (Post 15461965)

Originally Posted by gsoltso (Post 15460833)

Originally Posted by TXagogo (Post 15432090)

Originally Posted by gsoltso (Post 15432003)
I also don't think your name should go on a list because you are unhappy about being screened - I mean, who actually likes being screened at the airport?

Personally I do not know of anyone who is unhappy about being screened. Pissy and Nappy keep trying to say we don't want screening. Now you are saying that too. YES we do want screening and we do want security! But we want it to be unintrusive, reasonable, lawful, and respectful.

I honestly think that almost all passengers dislike the screening in any format, even if they understand the reasoning and the need. ...
2. We are an easy target - noone likes going through screening of any kind at this point, so taking shots at TSA is easy.

Here we go again. The same straw man argument we heard many times before.

I had absolutely no problems with screening before the pat downs started. I even accepted the shoe thing and the liquid nonsense.

However, I drastically reduced my travels after the groping at FRA. At this point, I will not go anywhere near an airport until TSA stops the sexual battery which screening has become.

Not a straw man at all, simply an observation. Most folks traveling have disliked screening of any sort because it is another step added to the process. Some of the folks that travel still remember having someone drop them at the front door and walking straight to the gate and getting on with little or no screening at all. Most have some experience with pre-9/11 standards and a large chunk have cut their teeth on the current screening - the majority of them view the screening as a necessary evil at best, and an outright pain in the middle.

I'm going to back up TXagogo and PSS on this. It's a false argument to say "People don't like the groping and nude-o-scope simply because people have never liked screening of any kind." I had a senior manager once like that; he didn't act on anyone's complaints because "people will always find something to complain about."

I'm one of those who traveled quite a lot in the 80's and 90's; apart from a 90-second wait once at LHR while the security guy decided whether to allow my mammoth Swiss Army Knife through (he did*), I can't recall any issues with airport security checkpoints. I put my bag through the x-ray, I walked through the WTMD, often without interrupting my conversation with my companions, and went on my way. RadioDad traveled extensively for work throughout the 60's and 70's, and I remember many stories about delayed flights, bad weather, strange fellow passengers, but never one incident about airport security. To compare those days to the current group-and-scope (or even to the Freedom Baggie, shoes off, barking, bad attitude experience of recent years) is ridiculous.

And your claim that "people have always complained about security" doesn't square with the claims of your colleagues that most passengers appreciate what TSA does and thank you guys profusely for keeping them safe. I don't buy that story either, but they certainly can't BOTH be true. :rolleyes:

*Of course he did. He asked the guy in the next lane, who laughed and said "Mate, they make 'em bigger than that; let the lady have it back!"


Originally Posted by gsoltso (Post 15466859)
I will agree with you that more information to the public would help ease the transit of the checkpoints, it would also give a blue print on how to defeat the screening process - before you say anything about being able to watch the process and learn it, yes - but we do not take an active part in educating the person watching.

This is a convenient lie for TSA HQ, but it doesn't stand up to scrutiny. It's not just someone watching, but people who actually go through it can easily learn "the process".

If TSA keeps "the process" secret, the Bad Guys can figure it out by sending a few guys through to find out the range of typical experiences. (If "the process" is, accordingly the SOP, so wildly variable that they can't figure it out in a dozen patdowns, you've got other problems.)

In terms of the Bad Guys figuring out a loophole, you're no better off than just telling people what's involved. But keeping the process secret also means that individual screeners can get away with pretty much anything, since no one can challenge them against SOP. It also means TSA HQ doesn't have to impose discipline on "bad apple" screeners or deal with complaints that the SOP wasn't followed. It really is just a sorry excuse for poor training and poor supervision.

Boggie Dog Dec 17, 2010 5:06 am


Originally Posted by gsoltso (Post 15466859)
I will agree with you that more information to the public would help ease the transit of the checkpoints, it would also give a blue print on how to defeat the screening process.


I think your example of giving the screening blueprint away is faulty.

If the actual screening process is adequate to detect threats and is performed correctly then knowing the procedure does not weaken that process.

If your secruity methods have to be hidden from others then I suggest the procedures don't work well.

doober Dec 17, 2010 5:28 am


Originally Posted by gsoltso (Post 15466859)
Externally I come on here and other sites and blogs to try and inform as many folks of what I can.

Then I would suggest that you are wasting your time. Spewing the TSA line and/or attempting to justify procedures is not changing anyone's mind.

gsoltso Dec 17, 2010 5:31 am


Originally Posted by FliesWay2Much (Post 15462598)
Whoa -- major difference here. Your sacred SOP and the Code of Federal Regulations sections stating TSA authorities are your unilateral interpretation of the authority granted by you from Congress. They are not law. If he wanted to do so, Pissy could determine that waterboarding, cavity searches, and polygraphs are also allowed.


Originally Posted by Ellie M (Post 15462613)
Simply because a specific question has not been decided by a court does not make it "legal." If the searches as they are currently conducted according to SOP are unconstitutional, they are not "legal." That an order was issued does not by itself make anything "legal."


Originally Posted by Boggie Dog (Post 15462646)
TSA policy was never published in the Federal Register allowing for public comment.

The claim that these TSA regulations are legal is questionable.

If something is not legally determined one way or the other, it is not illegal at this point either. The decisions to screen people in a ceretain way are currently the purview of the TSA under guidance from DHS which takes its guidance from the sitting administration. I understand 100% what you are saying here that it is not technically determined to be legal simply by virtue of not having been exposed to the judicial branch as of this time. However, barring a decision in the judicial branch prohibiting certain parts of the screening process - it i open for interpretation differently by all parties. I simply see it from a different angle than some of you seem to. This is something that I have indicated will be an ongoing series of adjustments for different reasons - there may well come a time where a judical decision impacts the screening process, there may not - there will be times where the process is changed by TSA and/or DHS and/or the sitting administration, but currently none of those situations has occurred.


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