Letter from Chase
 

I just got this letter from Chase:

"Dear Carl92103,
We want to be your number one credit card. We noticed that you recently made a large payment to your United Visa account and want to make sure we’re not losing your business. That’s why we want to remind you again of these low-rate reasons to stay –it’s our way of showing you that your business is important to us."

I always make large payments so I don't know why they think I am leaving them. Only if UA had the same courtesy when an elite stops travelling.

Hilarious. They want you to carry a large ballance. Well at least they are honest about it. Try and use this to your advantage and get a credit card upgrade. Good luck.

The best low rate offer is to pay off the full bill at the time it is due. This is the best way to maximize use of a credit card.

Phonecall from Chase
 

I tried to use my Chase MP Visa to upgrade to the platinum version of the KVS software, and it wouldn't go thru initially.

While I was still online trying to send $$ a second time, my phone rings.
It is the Chase anti-fraud squad, wanting to verify that I really was trying to use my card on this website.^

I confirmed that it was a valid purchase that I wanted to make and the transaction went thru a few moments later.

I was very pleased that they were this proactive.

ymmv.

But sometimes it can be very annoying, especially when traveling.. After all, they're primarily protecting themselves, even though they want you to think they're protecting you.

Every time I pay off any chase card balance (usually ahead of a low rate expiring) I get a letter like this. Usually, they enclose a bunch off balance transfer checks for a new nice low rate....:)

After this month of all the tickets I bought, I might get a letter like

"Dear Jason8612,
We want to be your number one credit card. We noticed that you recently made large charges to your United Platinum Visa account and want to make sure we’re not losing your business. That’s why we want to remind you again that if you do not pay your credit card, we will find you and hunt you down –it’s our way of showing you that your business is important to us."

but good to hear that Chase wants to make monet on interest :)

I figured the letter would say "Remember, it's best to only send in the minimum payment on your rather large balance."

"Dear Jason8612,
We want to be your number one credit card. We noticed that you recently made large charges to your United Platinum Visa account and want to make sure we’re not losing your business. That’s why we want to remind you again that it's best to only send in the minimum payment on your rather large balance. You then do not have to worry about paying all those charges at once.–it’s our way of showing you that your business is important to us.*"

in the bottom fine print
*Your new APR is 32.8%

Exactly. It shocks me to know that there are people gullible enough to think when the credit card folks employ the law to make it sound like they are acting in the best interest of the consumer.

I also appreciate their efforts to prevent fraud. But last fall, it cost me about 6,000 points. My SO went on a buying binge (!) in SoCal. I was away from home on a business trip.....and by the time they tracked me down to approve the purchases, they had already declined the other charges.

I also hope they are not stupid enough to send me a "we are afraid we are losing your business" letter. I pay off my card balance in full every month; it would be a typical "big business" mistake on their part.

Sounds as if they have an algorithm to detect balance transfer payments from other financial institutions. Do you make your payments from an account at Citibank or Bank of America, for example?

I always authorize an e-payment from my BofA account.

My guess is that there's a threshold that triggers the "please spend/transfer" letter. I've gotten it a few times after sizable payments on other Chase/BankOne cards.

Timothy

:confused: Add clueless to the list, since I'm not sure if I'm being tossed into the "gullible category" here.

My Chase MP Visa is the first card I have held that wasn't issued by my personal bank (The same bank I've used for the last 25 years).

So I'm not sure what sort of a baseline of spending patterns and habits Chase has developed on me in the short time I've held their card nor am I sure what level of granularity that information might entail.

As a person that has had spurious charges appear on other credit cards (all noticed and successfully contested) I was grateful that Chase did this.

They never made any specific claim as to why nor did they attempt to take credit for what they were doing.
They just did what they were supposed to do. I like that and said so.

It shocks me to know that there are people hateful enough or arrogant enough to think they know another person's motivation...:td: