It was a little slow for me. Give it a few days.

I'll be curious if Shops at Chase does any kind of sale this weekend. I clicked a Chase offer for $250 off a Tumi purchase over $500 at the Shops. I've got my eye on a carry-on currently priced at $750. It's already a pretty good deal at $750-$250=$500 (free shipping). It'd be terrific if there's any sort of Black Friday discount. We'll see soon.

ETA: I ended up buying this Tumi carry-on directly from Tumi.com. They had a Black Friday sale there, but there was no sale on Shops at Chase. Even with the $250 Chase offer, it was about $50 cheaper for me to buy directly from Tumi.

Bottom line is the Shops at Chase prices seem to be consistently high. There's a very good chance you can find a better deal elsewhere. And if you have the $250 statement credit for $75k spending, it's probably best to use that for something that costs around $250 on the site.

Ordered AirPods on November 15, and it still hasn't shipped. I check the online account page and it says "ships within 19-26 days"....

My biggest concern with this whole rebrand was that it was going to be a kit of scams with undocumented asterisks and exceptions. This is proving to be mostly true. I am sure I will eventually get my Airpods, but I am unsure why it takes two months to do so. With every "benefit" that I am trying to use, there is always some caveat that leaves a sour taste in my mouth.

I ordered four items in three different orders on November 11. 2 Apple watchbands and the dynamic power adapter, crossbody strap which I probably won't us but with the points discount I thought of someone in the family who might use it. None has been received yet. Not surprised though as I have ordered odds and ends from their Apple shop four or five times during past offers and eventually got what I ordered. HomePod Minis , Apple TV 4K, cases, MagSafe chargers. It could take a month from my past experience. The fastest was a case which took 15 days. Sometimes I got warning they shipped from checking my FedEx and UPS apps.

Somewhat similar here. I ordered AirPods on November 24 ($250 so, with the $250 credit, they were "free"), Shops at Chase page says "Shipping available within 8-11 business days." So maybe they ship out soon? Not too surprised (but kind of disappointed) to see these delays. My AirPods just stopped charging so it would be nice to have the new pair arrive. I guess they will... someday.

Trying to figure out how to use the $250 credit for the Shops and Chase. It looks like they sell apple products and I need a new phone as my old one is dying. Seems like a good value? Any downside I am missing there?

The general sense here is that prices at Shops at Chase are full retail and maybe even inflated beyond that. For any item you're considering, search elsewhere to see what the real price is.

That said, you've got $250 of play money to work with. Even if your $250 purchase on the site is really only worth half that, you're $125 to the good.

From what I can see, the Apple products are priced the same as direct through Apple's website

Have you checked sites like Amazon and Best Buy?

Yeah. I rarely find discounts for current Apple products, so this feels like a good use of the credit

If you use points up until December 7 they are worth 10 % more. So you are getting a 10% discount. I only use points on products that don't usually get discounted. In the past when they had special redemption windows they had better deals like points worth 10% more. I recall 15%. Also the products available have declined.

Some movement. My FedEX app shows two labels created this morning by Apple.

as a follow-up on my end. Ordered AirPods on November 24 and received notice this morning that they are out for delivery (UPS) today (December 5)

I received 3 of my 4 ordered items today. Mine were delivered by FedEx.

That is true and I agreed that getting Apple or Aesop products are fairly good use of the Chase shop credit because they rarely go on sale. Here is the but,

I bought an apple iPad mini over Black Friday from Amazon with a $100 discount, Apple Store had no discount but they gave you a credit for the same amount. Chase Shop only has the most expensive iPad mini with cellular and 256k at over $600.