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Chase Product Change/Card Conversion: Downgrade, Upgrade, Keep or Cancel? (2023-)

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Old Mar 1, 2023, 1:15 pm
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Last edit by: mia
This is the 2023 thread for weighing the relative merits of keeping, upgrading, downgrading, or canceling Chase-issued credit cards.

2020 -2022 discussion is HERE.


What's the main reason people product change (PC)?
The benefits offered by a particular card, might suit you better than the card you are holding. Many people, unable to qualify for a new Chase Sapphire Reserve application, upgraded from the Sapphire Preferred to the Sapphire Reserve, because the benefits of the CSR's cash reimbursements made the annual fee a nominal difference the first year. And vice versa- the onerous $450 yearly fee of the CSR makes an appealing case to downgrade to the Sapphire Preferred, and eventually to the no-fee Sapphire or a Freedom card.

Many people product change to avoid the annual fees on the premium versions of the card. Keeping the card open, via a product change, keeps the account open. This allows you to retain the seasoned account, and the banking relationship that the older card has established with Chase.

Why not just cancel the card and be done with it?
This may be the right choice for you, but others want some of the card benefits without having to reapply. Also, Chase has become very restrictive for new card applicants. For Chase cards, you must wait 24-48 months since the last time you received a bonus before reapplying. Please see the threads on the individual cards for updated overlay rules.

An additional (and more stringent) overlay is the infamous 5/24 rule, which Chase instituted in May 2016 as a counter-measure against churning, or, as they refer to it, "Serial Starters." The 5/24 rule is that you won't be eligible for most Chase card products if you've opened more than 5 credit cards in 24 months. For more on this and other application-related issues, see the current "Applying for Chase Credit Cards " Master thread.

If you downgrade a card to a lower- or no-fee alternative, you can always upgrade back to the original card type (paying the AF, of course) if you want to have the additional benefits again. Doing so does not have any effect on your */24 count; OTOH, applying for the card anew will increase your */24 count (always for personal cards & sometimes even for business cards). When you upgrade, you will receive a pro-rated refund of your current card’s annual fee (if any) and then be charged the full annual fee of the upgraded card, thus changing the account’s anniversary date.

Another reason to downgrade a card, if such an option exists, instead of canceling is that you’ll receive a pro rata refund of the AF no matter when you do it (vs. having only 30 days from the date of the statement with AF on it to get a refund if you cancel outright). This can be extremely useful if you need to use a premium card’s benefit—free checked bag, car rental insurance, PreCheck rebate, etc. etc.—more than 30 days after your AF statement. Simply keep the card until you’ve used the relevant benefit & then downgrade; you’ll get a proportional refund of the AF no matter how long this take place after your AF is billed.

Finally, canceling certain cards--those earning Chase Ultimate Rewards--may deprive you of the ability to exchange UR for miles/points in air & hotel programs. See Ultimate Rewards transfer partners, times & rules.

Is there any way I can keep a card without paying the annual fee?
See Chase Retention Bonuses: June 2015-Present

Are there any restrictions on product changes?
Product changes are only allowed within the same card "family," and are not permitted between business and personal cards. Also, Chase cites the federal CARD Act to deny product changes on any account less than one year old.

Will a product change count as a new card?
No, you will keep your same "opened on" date, credit line, automatic payment arrangements, etc. A product change does not count against Chase's 5/24 limitations on new cards.

Note: you will also keep your same account number except where the change is from a Visa to MC or vice versa (e.g., Sapphire Preferred to Freedom Flex) —but even in this limited case, the new card will inherit all the old card’s attributes on your credit report.

Will I get a signup bonus when I change?
No, product changes do not result in point bonuses. Signup bonuses are reserved for new applicants only. For the complete list of public sign up offers, check the Chase sitemap here: https://creditcards.chase.com/sitemap

Is there a place I can look to compare cards?
Go here: https://creditcards.chase.com/credit...D=177087865887
Click: All cards
Place a checkmark in the Compare box for up to three cards.
Click: Compare cards...and you should see a side-by-side display.

I've figured out what I want to switch to. How do I product change my card?
Call the number on the back of your card.

Product changes for the Ultimate Reward Business and Personal Card Family

The UR family of cards includes the Chase Ink business cards, the Freedom Unlimited, the Freedom Card, and the Chase Sapphire Preferred, Reserve and Sapphire.

The Slate (personal) card is also available to downgrade to. It has no annual fee and does not earn any type of reward points. It offers a low fee (currently 0% for the first 60 days) balance transfers and APR.

Personal Cards
  • Freedom: 5X points in rotating quarterly categories up to $1500 spend per quarter. If you max out the $1500 every quarter, it totals 7500 UR per quarter, or 30,000 UR per year.
  • Freedom Unlimited: 3X on dining, 3x on drugstores, 1.5X for all other spending, no quarterly bonus categories. $20,000 in spend would net 30,000 UR per year.
  • Freedom Flex: 5X points in rotating quarterly categories (same ones as for Freedom) up to $1500 spend per quarter, 3X on drugstores, 1x all other spend.
  • Sapphire Reserve: $550 annual fee, $300 annual travel credit, 3X points for travel and dining. Books travel through the UR portal for 1.5 per dollar. Lounge access and other goodies. See the thread here for details.
  • Sapphire Preferred: $95 annual fee, 2X points for travel & dining
  • Sapphire: Not available to new applicants. Available as a product downgrade/change only, must tier down from the Sapphire Reserve to Sapphire Preferred to Sapphire or Freedom cards. No annual fee. Some Customer Service Reps are citing that the original product (i.e., the CSR), must be held for one year before downgrading. Please provide data points in the thread if this happens to you.

Business Cards
  • Ink Plus: $95 annual fee, 5X office supplies, 5X cellular/landline/cable; 2X gas and hotels
  • Ink Preferred: $95 annual fee, 3x on travel, shipping, internet/phone/cable, & some online advertising.
  • Ink Cash: No annual fee, 5X office supplies, 5X cellular/landline/cable; 2X gas and restaurants

If you still have a legacy Ink Classic or Ink Bold business card, neither of which is available for new signups, you can product change to one of the other Ink cards.

Considerations for downgrading/upgrading UR cards
Can I combine my UR points?
Yes, UR can be combined freely across the cardholder's own personal and business accounts.

What about transfering my UR to another person's Chase UR account? To their air/hotel partner account?
With restrictions, UR from a personal card can be transferred to a person living at the same address. Business cards allow transfer to owners of the company listed as authorized users.

However, be warned that there are transfer restrictions. Unauthorized transfers have resulted in shut-downs. Review the Chase T&C for details before planning a transfer. For discussion, see http://www.flyertalk.com/forum/chase...-accounts.html.

The Freedom cards, no-fee Ink Cash, and no-fee Sapphire cards do not allow UR transfer to airline/hotel partners. If you are downgrading from a premium UR card and will only have no-fee cards left, it may be prudent to transfer your points to the partner of your choice beforehand.

I know I can use UR to pay for travel directly (as opposed to transfering points into a travel partner program). Do the Chase UR cards differ on this?
Only the Sapphire Reserve books travel on the UR portal for 1.5. So you can stack your card bonus opportunities when your UR points are combined into your CSR account and used for booking travel. If, for instance, you earned 5x on your Ink Plus on your phone bill, and combine those 5x Ink earned points into your CSR's UR account, you'll now get an additional .5 in value when you redeem them on the travel portal.
Product Changes for United Airlines Cards

There are options to downgrade or upgrade UA cards.
  • United Mileage Plus Card- no annual fee, 1 UA mile per $2 in spend
  • United Mileage Plus Explorer Card- $95 annual fee, 1 mile per dollar earning, additional award inventory on UA, free checked bag, 25% bonus on the shopping portal.
  • United Club Infinite Card- $525 annual fee, 4 miles per $1 travel, 2 miles per $1 dining
  • Business Cards for the Mileage Plus and Club Card give you a choice to upgrade or downgrade between those two.
Product Changes for IHG Cards

There are three different IHG cards in the Chase portfolio:
  • IHG Select: No longer available for new signups. For a $49 annual fee, cardholders get a free-night certificate (up to 40K points) every anniversary; a 10% rebate on award redemptions; and Platinum status. The consensus view on FT is that the low fee and automatic rebate on this make a product change undesirable.
  • IHG Premier: $89 annual fee after the first year. Benefits include 40K anniversary free-night cert; Platinum status; Fourth Night Free on awards; and rebate on Global Entry ($100) or TSA PreCheck ($85) application/renewal fees.
  • IHG Traveler: Gold status and Fourth Night Free benefit; no free-night cert.
    • As of June 2021, downgrades to the Traveler card incur a $29 annual fee even though the current Traveler sign-up offer is for a no-fee card.

Southwest Airlines Cards

The difference here is a nominal $30/3000 points per year.

Personal cards
  • Plus Card- $69 annual fee, 3000 bonus points upon renewal
  • Premiere Card- $99 annual fee, 6000 bonus points upon renewal
The Business cards also have a Plus and Premier version.




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Chase Product Change/Card Conversion: Downgrade, Upgrade, Keep or Cancel? (2023-)

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Old May 24, 2023, 2:34 pm
  #121  
 
Join Date: Mar 2008
Posts: 1,535
Well color me shocked. I successfully PC from the CSP to Chase Freedom Flex last Friday. And then I re-read the 48-month restriction (time from BONUS RECEIVED). Dug up my old statements but they didn't have the exact date. Seems I had opened the "old" card in April of 2019. I had the May statement (technically ending June 2nd) that showed me getting the bonus 50k points. Payment was received on 5/26 of 2019. So I was kinda sweating applying.

Yesterday I applied and was approved, so I guess I'm good. Only thing I can think of is that the bonus 4 years ago was $3,000 spend for 50k points and I must've met it (the April statement was like $2700) around beginning of May.
hurnik is online now  
Old May 24, 2023, 3:33 pm
  #122  
 
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Correct me if I'm wrong, but I'm pretty sure that Chase doesn't even allow you to apply get approved for a card unless you're eligible for SUB.
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Old May 27, 2023, 7:42 am
  #123  
 
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Originally Posted by Schnit
IHG Business
Thanks, I have the IHG business already. I don't think they will allow you to get two of those.
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Old Jun 17, 2023, 6:22 pm
  #124  
 
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I have UR pts but no transferable card. Not eligible for CSP/CSR SUB until 2025. Can't easily meet CIP MSR of $15k. Only other option I can think of is upgrade my Freedom to CSP or CSR. I don't actually want to keep the upgraded card tho, I like my Freedom and I want to transfer all my UR out and downgrade back to Freedom, and I believe the AF would be prorated. Does anyone know how long I need to keep the upgrade before downgrading back?
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Old Jun 17, 2023, 6:32 pm
  #125  
 
Join Date: Apr 2021
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Originally Posted by italdesign
I have UR pts but no transferable card. Not eligible for CSP/CSR SUB until 2025. Can't easily meet CIP MSR of $15k. Only other option I can think of is upgrade my Freedom to CSP or CSR. I don't actually want to keep the upgraded card tho, I like my Freedom and I want to transfer all my UR out and downgrade back to Freedom, and I believe the AF would be prorated. Does anyone know how long I need to keep the upgrade before downgrading back?
Generally you need to keep it for a year
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Old Jun 17, 2023, 7:07 pm
  #126  
 
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Originally Posted by fernoppi
Generally you need to keep it for a year
Source?
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Old Jun 17, 2023, 8:37 pm
  #127  
 
Join Date: Apr 2021
Posts: 30
Originally Posted by italdesign
Source?
Like all the credit card Facebook groups. I mean they might allow you to change, but it's a quick way to get on their "blacklist"
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Old Jun 18, 2023, 7:10 am
  #128  
 
Join Date: Apr 2023
Posts: 184
I double dipped and got both CSP and CSR on last day of increased CSP bonus. Now I have question about how people use conbination of PC and hotel/travel credits of these two cards in next year to off-set fees?
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Old Jun 18, 2023, 2:34 pm
  #129  
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Originally Posted by italdesign
[...] Does anyone know how long I need to keep the upgrade before downgrading back?
Originally Posted by fernoppi
Generally you need to keep it for a year
I understand that is true for new accounts, but I thought different rules applied for a PC. Anyone?
serpens is online now  
Old Jun 18, 2023, 8:02 pm
  #130  
 
Join Date: May 2022
Posts: 2,255
Originally Posted by serpens
I understand that is true for new accounts, but I thought different rules applied for a PC. Anyone?
Dan's Deals often recommends dowgrading CSR to apply for CSP and then after approval upgrade back to CSR. I usually trust what he says, so it's probably fine. But probably not good to do often. A person can "regret" a change sometimes but not all the time
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Old Jun 18, 2023, 10:29 pm
  #131  
 
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Originally Posted by Schnit
Dan's Deals often recommends dowgrading CSR to apply for CSP and then after approval upgrade back to CSR. I usually trust what he says, so it's probably fine. But probably not good to do often. A person can "regret" a change sometimes but not all the time
This is the opposite of what OP wants to do though - upgrade and transfer all his points out and then downgrade back. I think the way Dan recommends doing it (downgrade and then upgrade) for purposes of applying for CSP might just be more palatable to Chase vs upgrade to transfer points out and then downgrade? I might be wrong though.
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Old Jun 19, 2023, 5:11 pm
  #132  
 
Join Date: May 2022
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Originally Posted by friedablass
This is the opposite of what OP wants to do though - upgrade and transfer all his points out and then downgrade back. I think the way Dan recommends doing it (downgrade and then upgrade) for purposes of applying for CSP might just be more palatable to Chase vs upgrade to transfer points out and then downgrade? I might be wrong though.
No one knows for sure, but I think they'd rather you transfer points than to give you 100k points for an upgrade/downgrade unless we are talking about millions of points
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Old Jun 19, 2023, 9:41 pm
  #133  
 
Join Date: Nov 2007
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Question about product changing between Ink Business cards.

In the Wiki it only lists Ink Plus, Preferred, and Cash, of which Plus is no longer available for new sign ups. The current line up is Premier, Preferred, Cash, and Unlimited. Can one upgrade/downgrade/ product change between all of these cards?
friedablass is offline  
Old Jun 19, 2023, 9:55 pm
  #134  
 
Join Date: Apr 2021
Posts: 30
Originally Posted by friedablass
Question about product changing between Ink Business cards.

In the Wiki it only lists Ink Plus, Preferred, and Cash, of which Plus is no longer available for new sign ups. The current line up is Premier, Preferred, Cash, and Unlimited. Can one upgrade/downgrade/ product change between all of these cards?
Are you asking if you have one of the ink cards, if you can product change to the other ones? Do NOT change to the premier. The points aren't transferable to partners
fernoppi is offline  
Old Jun 19, 2023, 10:05 pm
  #135  
 
Join Date: Nov 2007
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Originally Posted by fernoppi
Are you asking if you have one of the ink cards, if you can product change to the other ones? Do NOT change to the premier. The points aren't transferable to partners
Currently I only have the Unlimited. I want to open a Premier (or maybe Preferred but not sure I can swing the $15k spend). Will I be able to change from the Premier to one of the other ones down the road?
friedablass is offline  


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