diverg

Chase has confused me with the AF and the Reserve card. My annual credits just reset. So I know I'm at renewal, but my annual fee will not post till December. Why is that, and when does one ask for retention offers on this card? Now or when the AF actually post? That is the confusing part for me.

pallhedge

It sounds to me like you upgraded to CSR from some other Chase card. That usually results in a delayed AF.

diverg

Yes, I started with the CSP in May 2018, and upgraded in August 2019. So when do I call to try to get a retention offer? Now or when my AF posts in December?

EkekoBWI

My AF hits in mid-Dec. Here's what I'm thinking: if the $60 for DoorDash becomes a 2022 benefit and the $120 for Peloton digital becomes a permanent, annual benefit, I'll definitely renew in December 2021 for $550. If not and 2022 does not look to be even a moderate travel year (so no need for Club access and no need to renew Global Entry), CSR renewal will be very hard to justify. At that point, a 2022 PYB extension through 2022 would pique my interest, especially if 2022 seems to be light on flights.

pallhedge

It's up to you. Whenever you plan to cancel the card. Just make sure you use up your $300 travel credit first. If there are any other benefits you plan on using between now and December, then wait until then.

mrkymark

So what happens after the annual fee hits and you downgrade to a CFF with 30 days of your CSR annual fee hitting?
Does Chase charge you for those first 30 days of CSR membership?

pallhedge

No, the entire annual fee is refunded.

mrkymark

Oh nice, thank you.
I still needed Priority Pass for one more trip in Sept and it renews 9/1 so was just wondering if I needed to downgrade to CFF before that.
Guess not!
I'll see what the annual fee is: 450 or 550 for the 9/1 folks but even at 450, not sure if I will keep it if I can get 100K with a CSP.
I really did keep my charter CSR for all this time though, been loyal until they kind of abandoned it.
I just dont use enough of the supposed bennies to make anything of the effective annual fee. Will miss you CSR.

pallhedge

It's no mystery. Your last pdf statement will tell you what you will be billed ($450 or $550) on 9/1.

mrkymark

Yeah I know what you're talking about.
Credit Card companies have to notify you of annual fee before they charge it.

For example:
YOUR ACCOUNT MESSAGES
"We hope you enjoy all the benefits your card has to offer and we appreciate your business. Your annual membership fee in the amount of $xxx.00 will be billed on xx/xx/20xx"

But honestly this year no mention of any kind of verbage like that on any of my recent CSR statements and my AF renews on 9/1 (tomm)
So for me it is a mystery... Ill let you know how it turns out. (and yes, I've looked at Aug, Jul, and Jun CSR statements.)

serpens

Same here. Maybe we get a year for free?

bmvaughn

Similar Q... 12/1 is when my Travel Credit resets, but 1/1 is when my annual fee hits. Planning to downgrade to another card (whichever lets me keep earning URs), imagine I should plan to spend my $300 quickly then request downgrade on 12/29 or so?

mrkymark

For me it doesnt make sense in my case since my AF hit 9/1. While I get a pro-rated AF back on 12/29 I still pay an AF for the privilege of a CSR for SEP/OCT/NOV/DEC. At four months of CSR membership it works out to $183 to keep it that long to potentially get $300 back.

But for you, yes, as soon as 12/1 hits, spend your 300. Statement credits have historically posted super quick so as soon as you do your DEC spending and see the credits online, you would downgrade when everything is posted. You really have 30 days post AF posting to downgrade and avoid the 550 hit so you should be good actually for awhile if you wanted to wait too.

Ha, fat chance, 9/1 AF hit for me, 550 for a charter member. Downgrade will most likely happen soon to CFF. Bummer I thought they were going to reward folks that stuck with them.

mia

In my understanding that advance notice is a legal requirement. If you are certain that it was not on last month's statement it may be worth calling.

mrkymark

Yea, for sure no prior notice of annual fee being charged this year on my statements.

I'm not the only one though, I think it has been a systemic problem with most CSR cardholders lately - maybe they messed up the system with the whole AF bump.

I did get a letter (that I can't find) like maybe 4-5 months ago that may have mentioned the annual fee bump- honestly can't remember. But again that was months ago - so maybe they are considering that as proper notice. No evidence of the letter in my online account archive tho. But if they did send the letter, I think they fulfilled the legal requirement?

Just unusual that they don't mention it again in Account Messages as they usually do..