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Applying for Chase PERSONAL Cards 2020-present

Applying for Chase PERSONAL Cards 2020-present

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Old Jun 24, 20, 8:55 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: mia
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Please read this Wiki before posting questions in the thread.

Do not post offers or requests for referral links in this thread! The proper thread for referral offers is here.
All Chase issued cards are here: https://creditcards.chase.com/sitemap

To review the previous version of this thread, with posts from 2017, 2018 and 2019 click: HERE.

For information on specific Chase cards and their bonuses/terms/benefits, see the following threads and their associated wikis: Table of Contents
  1. Does Chase have a limit on the number or frequency of applications like Citi's 8/65 rule?

  2. What's this I hear about Chase denying applications to people who have recently opened a lot of credit cards?

  3. Does the 5/24 rule apply to applications for all Chase cards?

  4. How does Chase calculate the number of an applicant's new cards for purposes of the 5/24 rule?

  5. How does Chase calculate the relevant 24-month period? By calendar months? By exact days?

  6. Can I get around the 5/24 policy by closing cards I've opened in the past 24 months?

  7. Is there any way around the 5/24 policy (targeted mailers, pre-approvals, Chase Private Client status)?

  8. Can I apply for a specific Chase card and earn the bonus again after doing so previously?

  9. I'm an authorized user for a card issued to my spouse/parent. Does that prevent me from signing up for the same card and earning a bonus?

  10. I already have several Chase cards with a substantial aggregate line of credit. Will it improve my odds if I close an existing account (or lower its credit line) before applying for another?

  11. I wasn't auto-approved. Should I call in?

  12. How can I determine the deadline for meeting the spend requirement to earn the signup bonus?

  13. Once I meet the card's spend requirement, how soon will I receive my signup bonus points?

  14. Should I downgrade or cancel my existing cards before applying?

  15. Useful Chase telephone numbers

Does Chase have a limit on the number or frequency of applications like Citi's 8/65 rule?
Chase does not have a known limit. However, several reports (for example) indicate that Chase is highly sensitive to multiple applications within a short time period, and that the second (or subsequent) applications run a substantial risk of being denied. In many cases, this is likely related to Chase's practice of allocating a large credit line (up to an applicant's personal maximum) when approving a new card such as the first application in a series. (See also the discussion below concerning aggregate Chase credit lines.)

What's this I hear about Chase denying applications to people who have recently opened a lot of credit cards?
Starting in May 2015, Chase began denying applications for its own personal cards (e.g., Sapphire Preferred, Freedom, Slate & Freedom Unlimited) if the applicant's credit report shows that she or he opened 5 or more credit cards with any card issuer in the prior 24 months ("the 5/24 rule").

For a few days in early September 2016, Chase included explicit language ("You will not be approved for this card if you have opened 5 or more bank cards in the past 24 months") on the application page for the Sapphire Reserve card--and then promptly removed it. The absence of this language on landing/application pages for the CSR or any other Chase card is not a reliable indicator of whether the 5/24 policy applies.

See the next section for co-branded cards exempt from the 5/24 policy, and the later section discussing potential ways around 5/24.

Does the 5/24 rule apply to applications for all Chase cards?
Previously the rule did not apply to applications for the Ink Plus business card or to co-branded cards such as United, Hyatt, IHG, etc. However, on May 22, 2016 Chase extended its 5/24 rule to cover Ink business cards and some co-branded cards. (Note that there were premature reports that Chase Ink Plus would be made subject to the rule in March 2016 (which did not happen), and that all co-branded cards would follow in April 2016 (also did not happen).)

Although we had numerous reports of applications prior to May 22 being denied for a United/Hyatt/IHG/WN card by a CSR citing the 5/24 rule, the available evidence strongly suggested that those applicants had other serious issues--multiple Chase applications in a short period; large existing Chase credit line--and that overzealous CSRs gratuitously (and erroneously) invoked the 5/24 rule in the past as an additional supposed justification for the denial. Thus, it is difficult to separate such false positives from any change in Chase policy.

Instead, the most useful data points are those where an applicant is approved for a Chase card despite being over 5/24. Since May 22, 2016, we have such reports for these co-branded cards (in order from oldest to newest for each card):
For a longer list of cards apparently not subject to 5/24, check this link:
In November 2018, Chase seems to have possibly expanded 5/24 to more cards, possibly including some mentioned above. See this link:
Please follow discussion in the thread for current updates.

How does Chase calculate the number of an applicant's new cards for purposes of the 5/24 rule?
The 24-month count includes personal cards opened at other banks, and even cards on which the applicant is only an authorized user and not the primary cardholder. Chase has been extremely inflexible with this policy, with agents stating that there is nothing they can do to circumvent this restriction. However, in some cases Chase may reconsider a denial if the applicant has <5 new cards excluding cards on which s/he is an authorized user. You may need to escalate to the next level of customer service agent, as many front-line agents seem to be unable or unwilling to remove the authorized user accounts from the count.

Note:

How does Chase calculate the relevant 24-month period? By calendar months? By exact days?
In February 2017, a FTer reported a successful application a day or two after dropping from 5/24 to 4/24. However, because Chase sometimes approves applicants who are at 5/24 exactly (see above), this data point does not conclusively prove that Chase drops cards from its calculation on the exact 24-month anniversary of the previous bonus.

Can I get around the 5/24 policy by closing cards I've opened in the past 24 months?
No. Chase uses the information from your credit report, and closing an account doesn't make it disappear.

Is there any way around the 5/24 policy (targeted mailers, pre-approvals, Chase Private Client status)?
As to targeted mailers, we have insufficient anecdotal evidence to reach any reliable conclusions. (Reports suggesting no exemption from 5/24 here and here.)

There have been reports of people with more than 5 cards opened in the last 24 months being successful if they are already pre-approved for the card in question. To find out if you are pre-approved, you can call or go into a branch to ask. Success stories appear to be connected to Chase Private Client (CPC) status and the rollout of the Chase Sapphire Reserve card. In-branch pre-approvals (showing a green screen on the banker's computer) result in automatic approvals. Some (but not all) CPC clients had success in recon calls[[I]citation needed].

Can I apply for a specific Chase card and earn the bonus again after doing so previously?
It depends. A Chase card may be "churned" when an entirely new version becomes available. For example, business cards are distinct from personal/consumer cards. Note that simple variations among bonus offers do not amount to new versions/products for purposes of this rule.

Beginning in 2014, Chase began including explicit language in most of its offers, such as the following:
This new cardmember bonus offer is not available to either (i) current cardmembers of this consumer credit card, or (ii) previous cardmembers of this consumer credit card who received a new cardmember bonus for this consumer credit card within the last 24 months.
Effective August 2018, Chase imposed stringent additional restrictions on receiving the signup bonus for any version of the Sapphire card. See Sapphire (CSR & CSP) 48 months between bonuses, August 2018 and the master threads for each card (listed above) for details and discussion.

There are four key considerations in determining whether you can churn a given card:
  • The 5/24 policy discussed in detail above.
  • The 24-month bonus waiting period--in the case of Sapphire cards, the collective 48-month period--is measured not from the date of your previous application (or approval date, if different), but instead from the date you received the signup-related bonus on the previous card, which may be 3-4 months later than the approval date. The same rule applies regardless of the type of signup bonus received (points, miles, or free-night certs); anniversary benefits unrelated to spending requirements, such as annual IHG & Marriott certs, do not count as signup bonuses.
  • If you still have your old card of the same type, you're ineligible.
  • Chase's policy does not indicate whether there is also a minimum waiting period between cancellation and reapplication, and there is not yet sufficient anecdotal evidence from FTers to draw firm conclusions. At a minimum, a prudent churner will wait at least a week or two after cancellation before reapplying so that all of Chase's systems fully reflect that closure. (See first bullet point above.) At least one FTer has reported re-applying successfully 14 days after canceling the previous card.
Finally, note that if you reapply too soon, Chase may still issue you the new card. (This differs from some other card issuers, which may deny such applications outright.) In this case, Chase typically notifies you by letter within a month or two after approval that, as a previous cardholder, you will not receive the bonus a second time.

I'm an authorized user for a card issued to my spouse/parent. Does that prevent me from signing up for the same card and earning a bonus?
No. Being an additional user on someone else's account poses no bar to applying for that same card & bonus, except insofar as such cards may count toward the 5/24 rule (as discussed above).

I already have several Chase cards with a substantial aggregate line of credit. Will it improve my odds if I close an existing account (or lower its credit line) before applying for another?
Yes.

In the past, the conventional wisdom among FTers was that you were more likely to hurt your chances by closing an account or reducing CL unilaterally. However, substantial evidence from 2014 onward strongly indicates that Chase is increasingly likely to reject applications (or at least not auto-approve them) where an applicant has an existing total credit line that is high compared to his/her income & spending patterns. (For many members, the threshold appears to be in the $45K-60K range, but that is highly speculative.)

Recent reports suggest that closing accounts and/or voluntarily reducing credit lines increases the odds of auto-approval or in-branch pre-approval. (You can do either by calling or simply sending a secure message through your Chase online account. You do not need to provide a reason for the request.) For best results, keep at least $5K-10K in excess credit; if your application is not approved, you can always contact the reconsideration department and offer to reallocate that portion of your existing credit line. Note: despite allowing credit line to be moved between personal and business accounts in the past, Chase is no longer permitting such reallocation in either direction.

With respect to timing, it is better to reduce any CL as soon as you can conveniently do so, e.g., after meeting the bonus spend on a card you do not plan to use regularly thereafter. (Do not reduce CL on a given card if it would increase your "credit utiilization"--that is, the ratio of outstanding balance to CL--above ~30%. A high credit utilization number is a red flag for banks and can adversely affect your credit score.) Waiting until one's next application to lower a CL is less than optimal, as the reduced CL is not immediately recognized by all of Chase's systems.

There is no known minimum wait between lowering a CL and having the freed-up amount become available for purposes of a new application. A prudent applicant will, as recommended above, plan well in advance; failing that, an applicant would be wise to wait at least 24 hours between lowering a CL and applying for a new card.

I wasn't auto-approved. Should I call in?
It may be better to avoid calling Chase unless your application is denied. Many recent calls on pending applications led to denials, and many people report having success letting applications work their way through the system. Be patient. Time is on your side; increasingly, Chase CSRs are not.

If you do call, expect extensive and possibly hostile questioning. Be prepared to answer questions regarding the need for more credit, past credit apps for both Chase and other banks, income, business finances, etc. Know your CLs with Chase before you call so you know which card/s you are willing to decrease the CLs on. If the app is for a significant other who dislikes such calls, they can authorize you to speak on their behalf and hand the phone over to you.

How can I determine the deadline for meeting the spend requirement to earn the signup bonus?
Just send Chase a secure message (SM) through your online account. Although the deadline should in theory be N months from the date of approval (not the date of application or card activation)--where N is the number of months specified in the offer--Chase typically pads this period to account for the time required to fabricate and deliver physical cards. For example, a recent "3-month" deadline was in fact 114 days, as confirmed by Chase's SM confirmation.

Once I meet the card's spend requirement, how soon will I receive my signup bonus points?
Bonus points typically accrue at the close of the billing period in which you incur the corresponding charges. Points should appear in your hotel/airline account within a few days thereafter.

NOTE: If you complete your required spending in the last 7-10 days of the statement period, the bonus may not post until the following month's statement, even if the regular per-dollar points post on the first statement. This is normal behavior for Chase and is not worth a phone call.

Should I downgrade or cancel my existing cards before applying?
Useful Chase telephone numbers
(800) 432-3117 General Application Status Line, automated
(800) 436-7927 Alternative General Application Status Line, automated
(888) 609-7805 Alternative Personal Reconsideration line with live rep
(888) 269-8690 - Business Credit Card Application Status Line, automated
(800) 453-9719 Business Credit Card Reconsideration Line with live rep
(800) 955-9900 General Card Services and Application status, automated
(888) 298-5623 Credit Reallocation Office (Personal cards)
(800) 453-9719 Credit Reallocation Office (Business cards)
(888) 622-7547 Executive Offices
(877) 470-9042 Personal Application Verification line with live rep
Twitter: @ChaseSupport
Note: In the past, automated telephone status reports stating that Chase would notify you in 2 weeks often resulted in an approval, whereas the "7-10 days" telephone recording often indicated imminent denial. In 2016, this pattern became increasingly unpredictable, with many applicants receiving approval despite an earlier "7-10 days" automated telephone message. As a result, automated telephone responses should not be regarded as reliable indicators of an application's likely outcome.
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Old May 20, 20, 9:23 am
  #151  
 
Join Date: Aug 2014
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Originally Posted by nabeelj View Post
Chase IHG Premier $20.9K limit, apparently minimum $20K limit
I'd ask again about this. Even CSR (Visa Infinite) can go down to $10k CL, and it seems to be more premium card than the IHG one.
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Old May 20, 20, 9:45 am
  #152  
 
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Originally Posted by nabeelj View Post
<snip>

Chase Freedom $5K limit, apparently minimum $5K limit
Chase Marriott Boundless $5K limit, apparently minimum $5K limit
Chase IHG Select $7.5K limit, apparently minimum $5K limit
Chase IHG Premier $20.9K limit, apparently minimum $20K limit

<snip>

EDIT: I just called regular CS and moved around my credit limits, so my Freedom now has a $27.5K limit. I'll try and call reconsideration tomorrow and see if they'll now let me close just the Freedom to approve the United Club Infinite.
Originally Posted by Happy Traveling Consultant View Post
Something is wrong in your numbers - How did your Freedom go from a $5k limit to a $27.5k limit?
Not sure what you mean. Transferred $2K, $4.5K and $16K CLs from the 2nd to 4th cards to the 1st card. The "apparent minimums" were quoted/enforced by reconsideration, but regular CS had no such restrictions.

Originally Posted by DiMAn0684 View Post
I'd ask again about this. Even CSR (Visa Infinite) can go down to $10k CL, and it seems to be more premium card than the IHG one.
I ended up just moving credit lines around with regular CS and ended up with $27.5K CL on the Freedom. I'll call reconsideration again today to see if they can now take $15K CL from the Freedom to approve the United Club Infinite.
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Old May 21, 20, 12:25 pm
  #153  
 
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Has Chase clamped down on 2/30?

I just got a CSR on 5/11, instant approval at $23.5k. It's the first product I've ever had with Chase. FICO is 800, at 2/24 status right now. Six inquiries on EX which is what Chase seems to be pulling (4 are mortgage, 1 is CNB, 1 is Chase). I have four other cards (Barclays PCLN Visa 2/13, BoA Travel 8/04, Hilton AMEX 7/03, CNB Visa I'm about to cancel, 7/19). I want the CFU now because I want to put Q2's estimated quarterly tax payment on there @1.5 UR instead of 1 UR.

I am curious what recent data points might suggest here. I also wonder what effect, if any, cancelling my $50kCL CNB Visa will have, and how I should time that relative to this app. My current utilization is at 0 (I pay before the statements cut), but that $50k represents over 50% of my available credit.
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Old May 21, 20, 2:21 pm
  #154  
mia
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Originally Posted by sullim4 View Post
.... My current utilization is at 0 (I pay before the statements cut),
Be aware that some issuers will decline applications if they see zero utilization. Why should they open an account for someone who doesn't use them? (Yes, we understand that you do use them, but that's how you look to their algorithm.) Can you downgrade the CNB card to a free product to preserve the credit line?
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Old May 21, 20, 3:12 pm
  #155  
 
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Originally Posted by nabeelj View Post
I applied for the Chase United Club Infinite yesterday. Today, I got a denial notice online because "You have too many active accounts or too much available credit".

I called reconsideration, and was told I have too much credit with Chase. However, he was not able to just reduce the limits beyond a certain point on my existing cards to put together the minimum $15K limit for the United Club Infinite.

Specifically, I have the following cards:

Chase Freedom $5K limit, apparently minimum $5K limit
Chase Marriott Boundless $5K limit, apparently minimum $5K limit
Chase IHG Select $7.5K limit, apparently minimum $5K limit
Chase IHG Premier $20.9K limit, apparently minimum $20K limit

I was told the only option is to close the IHG Premier to push the United Club Infinite application through. I asked the agent to hold off, and I'd call back.

Is the agent right? Is that my only option? I'm happy to close the Freedom, but really would like to keep the other 3 cards if possible. I'm surprised the Chase IHG Premier can't be reduced to $5K for example, as that would free up the $15K for the United Club Infinite.

EDIT: I just called regular CS and moved around my credit limits, so my Freedom now has a $27.5K limit. I'll try and call reconsideration tomorrow and see if they'll now let me close just the Freedom to approve the United Club Infinite.
Originally Posted by nabeelj View Post
<snip>

Transferred $2K, $4.5K and $16K CLs from the 2nd to 4th cards to the 1st card. The "apparent minimums" were quoted/enforced by reconsideration, but regular CS had no such restrictions.

I ended up just moving credit lines around with regular CS and ended up with $27.5K CL on the Freedom. I'll call reconsideration again today to see if they can now take $15K CL from the Freedom to approve the United Club Infinite.
Called reconsideration and they were able to take $15K CL from the Freedom and issue the new United Club Infinite, pending address verification (I need to fax them proof of address).

So, for future reference, if reconsideration can't take CLs from your existing cards because they say it would go below the minimum CL for those cards - call regular CS, consolidated your lines onto one card (even taking the other cards below the minimum CL that reconsideration had stated), then call reconsideration back.
sdsearch and tstauck like this.
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Old Jun 4, 20, 4:52 pm
  #156  
 
Join Date: Apr 2020
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Question Marriott CC was approved but they decreased my CSR credit limit

A few days ago, I applied Marriott Boundless CC, it gets approved pretty quick, the credit limit is 8k. in the meanwhile they decreased exactly 8k off from my CSR credit limit. Subsequently, they send me the e-letter explained that the adjustments based on 1) I already have the max amount of credit they can offer me, 2) the current amount is enough in relation of my income.

Here comes to my thought, when I applied the new CC, I only listed the individual income, I didn't include the household income and other assets, but on the Internet, it says that I should include the household total income + other assets, which if I done so they may will give me higher credit limit. TBH, this decrease of one CC comprised a newly opened CC won't impact on my total utilization of the credit limit, but do I need to try to argue and restore my CSR credit limit? I'm afraid this will cause another hard pull, but I'm also afraid the decrease of my CRS will leave me a bad record on chase system. please advice.

another question, if I won't react, will my credit limit gets climb later after a few months automatically? do I need to update the income voluntarily in order to trigger increasing the credit limit? please advise.

thanks.
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Old Jun 4, 20, 5:17 pm
  #157  
 
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a. No hard pull.

b. No negative impact on "your record in the Chase system".

c. Chase routinely limits total credit lines to 50% of your stated income.

d. Many people proactively lower credit limits on existing Chase cards prior to applying for a new Chase card to avoid exceeding the threshold listed in (c).

e. Unless you routinely charge very large amounts on your CSR, no real reason to call and argue for a higher credit limit. That would result in a hard pull.

(Addendum: I would not recommend listing the monetary value of assets as income on a credit card application. Household income - no problem.)
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Old Jun 4, 20, 5:32 pm
  #158  
 
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thank you Diplomatico , you made the valued points, do you think after a few months I shall need to update the income voluntarily in order to trigger increasing the credit limit of my CSR? the current consequence doesn't really hurt, since the total credit limit stays the same as before, however, in theory, more credit limit could always preventing the higher utilization which would impact the credit, right?
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Old Jun 4, 20, 7:00 pm
  #159  
 
Join Date: Apr 2018
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Originally Posted by ericmc View Post
thank you Diplomatico , you made the valued points, do you think after a few months I shall need to update the income voluntarily in order to trigger increasing the credit limit of my CSR? the current consequence doesn't really hurt, since the total credit limit stays the same as before, however, in theory, more credit limit could always preventing the higher utilization which would impact the credit, right?
If you need more credit limit on CSR then have Chase reallocate credit from other Chase credit cards you have to CSR.
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Old Jun 5, 20, 8:12 am
  #160  
 
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Originally Posted by ericmc View Post
thank you Diplomatico , you made the valued points, do you think after a few months I shall need to update the income voluntarily in order to trigger increasing the credit limit of my CSR? the current consequence doesn't really hurt, since the total credit limit stays the same as before, however, in theory, more credit limit could always preventing the higher utilization which would impact the credit, right?
You may voluntarily update your stated income with Chase at any time; no need to wait a few months.

I'm don't understand the fixation with increasing your credit limit on the CSR unless you routinely carry high balances on it each month, in which case the interest you're paying would be of more concern than whatever downward tick your credit score may experience.

As someone else mentioned, you can always re-allocate credit from another personal card to the CSR if you want/need a higher limit on the CSR.
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Old Jun 5, 20, 11:38 am
  #161  
 
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Originally Posted by sdsearch View Post
Technically they weren't at 5/24, but still at 4/24. N/24 is how many cards (currently open or closed) are showing on your credit report with an "opened on" date in the past 24 months. We already know that Chase doesn't count their own business cards to make up for the fact that they don't ever show up on credit reports, so it shouldn't be surprising that they aren't counting recently-opened Chase personal cards to make up for the fact that they don't yet show up on credit reports.

However, the less known is how likely Chase is to approve you for multiple cards within the short time between then you get approved for the first card and when it shows up on whichever credit report they pull for you. It works for some people some of the time, but that doesn't prove that it works for everyone all of the time. (And it depends, in part, on which exact cards you want to apply for in what order.)
That brings up a good point. I'll soon be 2(+1*)/24 (*=AuthUser) so I was planning to go in for Chase cards for the first time in 2+ years next month. But since I wanted to do 2, thought I'd best stagger them at least 30 days apart. Now my total Chase CLs are less than 45% income so while my 1st app shouldn't be a problem, it may put me at 3(+1*)/24 worst case for the 2nd app and total Chase CLs likely exceeding 50% income so was wondering if I should wait for more than 30 days for the 2nd app or less than that... let's say within 2 weeks of the 1st.
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Old Jun 5, 20, 2:08 pm
  #162  
 
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The general advice when applying for Chase cards is 2-3 months between applications.

You can call in advance to lower existing credit limits so that the 50% threshold is not a factor.
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Old Jun 5, 20, 6:06 pm
  #163  
 
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Originally Posted by Diplomatico View Post
The general advice when applying for Chase cards is 2-3 months between applications.
Oh ok thanks. I thought I read somewhere about waiting at least 30 days between 2 Chase personal apps ... but not sure where I read it or whether it said no more than 1 personal and 1 biz in 30 days. I'm not doing any biz.
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Old Jun 11, 20, 5:28 pm
  #164  
 
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So I app'd CIP last month, denied like many others. Did some recon's but denied. It was over a month since last recon, decided to app personal and be done with things, since I've been 4/24 a bit. App'd IHG premier, pending, called status- 2 weeks, then half hour later Chase fraud called to confirm app, and approved for $6.6k limit.
I'm very close to 25% of my income with Chase. All of my cards were set to minimum CL's in order to make odds better.

I want to MDD tomorrow am early, probs with Hyatt or a CF (didn't know about this when I app'd CSP last fall, c'est la vie). Should I call in now and lower the CL on the new IHG, or not?

One reason I ask is that in recon for CIP last month the lady was saying something about if my biz cards had extra limit she could at least PC my CIU to CIP if I still wanted it, but since I didn't have the needed limit she couldn't do that (I didn't care since I only was there for the bonus but that was annoying since I could have kept limits higher). I know personal side is totally different tho. Unsure what to do- keep the full CL and take the chance of eyes on the account if I need to try to reallocate, or call now and lower CL and take risk of not having as high CL and them denying for not enough credit to extend once they already gave?
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Old Jun 20, 20, 7:39 pm
  #165  
 
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Downgrade counts towards 5/24 !!

I don't know if this is common knowledge or not. I certainly did not know this.

I assumed there'd be no issue with getting approved for 2 cards that I'd applied for since I had it in my mind that I was below the 5/24 threshold (along with good credit).

I wanted Freedom Unlimited and Sapphire Preferred so that I could convert all my miscellaneous spend to Hyatt points.
Got approved for the former.
Applied for the latter short time later, but was declined.
I called their reconsideration number. I had one of the UA cards which I stupidly first downgraded to the free lowest-tier UA card only to just close it out a few weeks later. The guy told me that the downgrade counted as my 5th card, even though there was no application or credit check. He wouldn't budge. He sounded like I should've known a new card is a new card.
Was this supposed to be common knowledge? A rookie mistake?

Now I'm stuck with Freedom Unlimited without the Sapphire for a while.
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