CSR - contactless seems to have stopped working!
Oct 21, 2019, 9:05 am
#1
Original Poster
Join Date: Aug 2013
Location: Austin, TX
Programs: AA EXP, Hilton Gold, Marriott Gold
Posts: 183
CSR - contactless seems to have stopped working!
My CSR has the contactless "tap to pay" and I've quite happily used it since I got the card. Over the last few weeks it seems to have stopped functioning. Have tried at multiple places that allow tap to pay, and none have worked.
Has anyone else had a similar issue? I don't know enough about the tech - could it somehow have been messed up by phone or other cards in my wallet?
I don't know if Chase would issue a replacement card for this.
Has anyone else had a similar issue? I don't know enough about the tech - could it somehow have been messed up by phone or other cards in my wallet?
I don't know if Chase would issue a replacement card for this.
Oct 21, 2019, 11:15 am
#2
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
If your phone has an NFC chip you can install an app to test and read the contactless chip on your cards. Ask in this thread for details:
https://www.flyertalk.com/forum/cred...artphones.html
If the chip has failed Chase should replace the card. It's no different than a magnetic stripe failure.
https://www.flyertalk.com/forum/cred...artphones.html
If the chip has failed Chase should replace the card. It's no different than a magnetic stripe failure.
