Last edit by: StartinSanDiego
THIS THREAD IS NOW ARCHIVED.
PLEASE CONTINUE THE DISCUSSION HERE: https://www.flyertalk.com/forum/chas...rs-2020-a.html
This thread is the 2019 version of our https://www.flyertalk.com/forum/chase-ultimate-rewards/1710270-chase-retention-bonus-offers-june-2015-present-all-cards.html
Please give us the following data:
Current retention offers (specify the date [mm/dd/yyyy], the card, the offer, how long you had the card and yearly spend)
When you call, you MUST ask if there are any offers on your account. Don't ask for an AF waiver, ask if they can credit your account the $95 (or whatever your AF is) to your account. They cannot remove the AF, but they can credit an amount to offset it. If you cancel your card within 30 days of receiving retention bonus, then Chase may claw back that bonus Note that Chase has shortened the period in which you can close the card and get the fee refunded. It is 30 days for most (or all?) cards.
If you don't get a retention bonus, the card you are holding may have the option of a downgrade. Cards that are downgraded may be upgraded at a later date. Consolidated discussion of that topic is here: http://www.flyertalk.com/forum/chase...16-onward.html
PLEASE CONTINUE THE DISCUSSION HERE: https://www.flyertalk.com/forum/chas...rs-2020-a.html
This thread is the 2019 version of our https://www.flyertalk.com/forum/chase-ultimate-rewards/1710270-chase-retention-bonus-offers-june-2015-present-all-cards.html
Please give us the following data:
Current retention offers (specify the date [mm/dd/yyyy], the card, the offer, how long you had the card and yearly spend)
When you call, you MUST ask if there are any offers on your account. Don't ask for an AF waiver, ask if they can credit your account the $95 (or whatever your AF is) to your account. They cannot remove the AF, but they can credit an amount to offset it. If you cancel your card within 30 days of receiving retention bonus, then Chase may claw back that bonus Note that Chase has shortened the period in which you can close the card and get the fee refunded. It is 30 days for most (or all?) cards.
If you don't get a retention bonus, the card you are holding may have the option of a downgrade. Cards that are downgraded may be upgraded at a later date. Consolidated discussion of that topic is here: http://www.flyertalk.com/forum/chase...16-onward.html
Chase Retention Offers - 2019
#76
Join Date: Dec 2016
Posts: 12
DP: Southwest Premier Business Card
Opened October 2018. $99 AF hit 11/1/19 as well as 6k anniversary points. Called retention today and received $100 statement credit to be posted on next statement. $8k annual spend on that card
Opened October 2018. $99 AF hit 11/1/19 as well as 6k anniversary points. Called retention today and received $100 statement credit to be posted on next statement. $8k annual spend on that card
#77
Join Date: Aug 2014
Posts: 1,298
I haven't gotten an offer on the ink plus, curious how this went.? Also, with a $95 fee, why do you retain the card to put $2,500 in spend on it?
#78
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,731
Plus Ink Plus is legacy card that once it is closed, it is gone forever.
I keep mine too but I use it more often. Totally forget about calling for retention the past 3 years, because I got a full waiver on 1st anniversary and was told no retention the following year. Then I forgot to call in subsequent years.
Will make a reminder to call next year.
#79
Join Date: Jun 2012
Posts: 218
Full $95 credit on INK PLUS. Didn't mention canceling it. Max out $50k each year.
#80
Join Date: Dec 2016
Location: Fort Lauderdale
Posts: 3
Chase Sapphire Preferred - Held for 5 years 2014-2019 Dec and Annual spend of 5K. Mentioned considering closing and received $60 statement credit. No other offers available at all...kept it.
#81
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/DFW/JFK/LGA/EWR/MIA
Posts: 1,073
few questions:
1) i was told that chase has a retention dept, but no direct number like citi? so do you guys ask to be transferred?
2) im wondering for those with clear and obvious MS and still call chase for retention offers, has any rep questioned GC purchases on CFU, CF, or INK products? i personally avoid calling at all because i dont want eyes on my account, but i wanted to ask the community for their experience.
1) i was told that chase has a retention dept, but no direct number like citi? so do you guys ask to be transferred?
2) im wondering for those with clear and obvious MS and still call chase for retention offers, has any rep questioned GC purchases on CFU, CF, or INK products? i personally avoid calling at all because i dont want eyes on my account, but i wanted to ask the community for their experience.
#82
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,731
few questions:
1) i was told that chase has a retention dept, but no direct number like citi? so do you guys ask to be transferred?
2) im wondering for those with clear and obvious MS and still call chase for retention offers, has any rep questioned GC purchases on CFU, CF, or INK products? i personally avoid calling at all because i dont want eyes on my account, but i wanted to ask the community for their experience.
1) i was told that chase has a retention dept, but no direct number like citi? so do you guys ask to be transferred?
2) im wondering for those with clear and obvious MS and still call chase for retention offers, has any rep questioned GC purchases on CFU, CF, or INK products? i personally avoid calling at all because i dont want eyes on my account, but i wanted to ask the community for their experience.
#84
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,927
#85
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/DFW/JFK/LGA/EWR/MIA
Posts: 1,073
sorry. i didnt write that comment clearly. i meant chase has no direct number just like how citi now has no direct number either. citi used to have a direct number just like amex. but that was disconnected.
#87
Join Date: Sep 2013
Posts: 21
Ritz carlton
First call- no offer.
2nd call - they mentioned that theres a $300 travel credit. I said I might not travel much next year. They offered $150 credit on my account. Woot!!
2nd call - they mentioned that theres a $300 travel credit. I said I might not travel much next year. They offered $150 credit on my account. Woot!!
#88
Join Date: May 2012
Programs: Marriott Titanium; UA 1K; Hertz Presidents Club
Posts: 441
I may have missed it, but how long after the annual fee posts do you have to call in and ask for a credit? It used to be one month, but I thought that changed? Specifically asking about Chase United Club card.
#89
Join Date: Nov 2011
Location: ORD
Programs: status free since 2017
Posts: 2,188
Very surprising datapoint...
Chase BA. Open for 1yr and did art 20k spend (to get the 100K bonus). Called chase after AF hit the account and requested for closing the account. They offered $50 credit but I closed the account.
Wasn't expecting any offer from them.
Chase BA. Open for 1yr and did art 20k spend (to get the 100K bonus). Called chase after AF hit the account and requested for closing the account. They offered $50 credit but I closed the account.
Wasn't expecting any offer from them.
#90
Join Date: Nov 2017
Posts: 13
Had Chase Sapphire Reserve for 4 years now, called for first time for offer and was told none.
The rep was very helpful and mentioned he does not remember chase offering any retention for the reserve cards, but if we choose to cancel we have up to 41 days from the statement date.
So lets say you have renewal on December 2, the statement closes with that fee of $450 on December 25. You now have 41 days from Dec 25 to cancel and get a full refund.
The rep was very helpful and mentioned he does not remember chase offering any retention for the reserve cards, but if we choose to cancel we have up to 41 days from the statement date.
So lets say you have renewal on December 2, the statement closes with that fee of $450 on December 25. You now have 41 days from Dec 25 to cancel and get a full refund.