Sep 6, 2019, 9:05 am
Last edit by: StartinSanDiego
THIS THREAD IS NOW ARCHIVED.
PLEASE CONTINUE THE DISCUSSION HERE: https://www.flyertalk.com/forum/chas...rs-2020-a.html
This thread is the 2019 version of our https://www.flyertalk.com/forum/chase-ultimate-rewards/1710270-chase-retention-bonus-offers-june-2015-present-all-cards.html
Please give us the following data:
Current retention offers (specify the date [mm/dd/yyyy], the card, the offer, how long you had the card and yearly spend)
When you call, you MUST ask if there are any offers on your account. Don't ask for an AF waiver, ask if they can credit your account the $95 (or whatever your AF is) to your account. They cannot remove the AF, but they can credit an amount to offset it. If you cancel your card within 30 days of receiving retention bonus, then Chase may claw back that bonus Note that Chase has shortened the period in which you can close the card and get the fee refunded. It is 30 days for most (or all?) cards.
If you don't get a retention bonus, the card you are holding may have the option of a downgrade. Cards that are downgraded may be upgraded at a later date. Consolidated discussion of that topic is here: http://www.flyertalk.com/forum/chase...16-onward.html
PLEASE CONTINUE THE DISCUSSION HERE: https://www.flyertalk.com/forum/chas...rs-2020-a.html
This thread is the 2019 version of our https://www.flyertalk.com/forum/chase-ultimate-rewards/1710270-chase-retention-bonus-offers-june-2015-present-all-cards.html
Please give us the following data:
Current retention offers (specify the date [mm/dd/yyyy], the card, the offer, how long you had the card and yearly spend)
When you call, you MUST ask if there are any offers on your account. Don't ask for an AF waiver, ask if they can credit your account the $95 (or whatever your AF is) to your account. They cannot remove the AF, but they can credit an amount to offset it. If you cancel your card within 30 days of receiving retention bonus, then Chase may claw back that bonus Note that Chase has shortened the period in which you can close the card and get the fee refunded. It is 30 days for most (or all?) cards.
If you don't get a retention bonus, the card you are holding may have the option of a downgrade. Cards that are downgraded may be upgraded at a later date. Consolidated discussion of that topic is here: http://www.flyertalk.com/forum/chase...16-onward.html
Chase Retention Offers - 2019
Aug 9, 2019, 5:20 pm
#16
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
I would think it would depend on if retention offers lead to profitable card usage or not, and that would argue for better analytics to segregate customers.
Aug 12, 2019, 9:31 am
#17
Join Date: Aug 2019
Posts: 2
First time poster - wanted to give the community a data point on my recent experience.
Marriott Rewards Chase Visa Signature
- Called Chase (1-800-338-5960) on 8/12/2019 at 8:00AM PST. Inquired if there were any current AF promotions. Customer Service agent said she could provide me a $50 statement credit
- Inquired if I could upgrade to the Boundless card and carry the $50 statement credit with me - YES
- Was told pro-rated AF ($85) from the Marriott Rewards card would be refunded on next statement, NEW AF ($95) will be charged, $50 statement credit will be applied within the next couple of billing cycles
- Confirmed will receive current promotion of 2 night free certificate up to Cat 5 hotel if purchase made on new card by 9/30
- The month your annual free night will be earned will stay the same as your current Marriott Reward card cycle - only thing that changes is the month in which you incur the AF
- Customer Service agent made it a point to say that you will lose the Trip Cancelation Insurance and 1 Elite Night per $3,000 spend in switching to the new Boundless card - noted that $35,000 spend gets you Marriott Gold level status.
Hope this helps those out there looking to get some AF consideration!
Marriott Rewards Chase Visa Signature
- Called Chase (1-800-338-5960) on 8/12/2019 at 8:00AM PST. Inquired if there were any current AF promotions. Customer Service agent said she could provide me a $50 statement credit
- Inquired if I could upgrade to the Boundless card and carry the $50 statement credit with me - YES
- Was told pro-rated AF ($85) from the Marriott Rewards card would be refunded on next statement, NEW AF ($95) will be charged, $50 statement credit will be applied within the next couple of billing cycles
- Confirmed will receive current promotion of 2 night free certificate up to Cat 5 hotel if purchase made on new card by 9/30
- The month your annual free night will be earned will stay the same as your current Marriott Reward card cycle - only thing that changes is the month in which you incur the AF
- Customer Service agent made it a point to say that you will lose the Trip Cancelation Insurance and 1 Elite Night per $3,000 spend in switching to the new Boundless card - noted that $35,000 spend gets you Marriott Gold level status.
Hope this helps those out there looking to get some AF consideration!
Aug 12, 2019, 1:53 pm
#18
Join Date: Jun 2004
Location: SFO, SJC
Programs: UA MM /Gold ; AS MVP Gold; SWA A LIst and CP; HH Gold; Bonvoy Titanium; IHG Plat Elite
Posts: 588
welcome to FT!
Sep 2, 2019, 5:44 pm
#19
Join Date: Dec 2012
Location: ORD
Programs: AA EXP, UA GM (2013 Gold, 2014 Silver), Hyatt Diamond, SPG Gold, IHG Platinum, Marriott Silver
Posts: 434
Marriott Bonvoy called and was offered $50 retention. We cancelled the card.
Sep 2, 2019, 6:35 pm
#20
Moderator: Chase Ultimate Rewards
Join Date: Apr 2005
Location: SFO
Programs: UA 2P, MR LT Plat, IHG Plat, BW Dia, HH Au, Avis PC
Posts: 5,445
Southwest Business Premier Card, second anniversary, no spend, did NOT have a retention offer last year. Called after fee posted, no offer. Canceled.
Sep 3, 2019, 12:36 pm
#21
Moderator: Chase Ultimate Rewards
Join Date: Apr 2005
Location: SFO
Programs: UA 2P, MR LT Plat, IHG Plat, BW Dia, HH Au, Avis PC
Posts: 5,445
Southwest Personal Plus Card, second anniversary, minimal spend, DID have the $70 retention offer last year. Called after fee posted, no offer. Canceled.
Sep 4, 2019, 12:36 am
#22
Join Date: Jun 2018
Location: LAX/SFO
Programs: Hyatt Explorist, Hilton Diamond, Marriott Gold, Fortune Wings Club Gold
Posts: 356
Chase Sapphire Reserve, first anniversary, minimal spend. Called after fee posted, no offer. Product changed to Freedom.
Sep 5, 2019, 3:10 pm
#23
Moderator: Chase Ultimate Rewards
Join Date: Apr 2005
Location: SFO
Programs: UA 2P, MR LT Plat, IHG Plat, BW Dia, HH Au, Avis PC
Posts: 5,445
Marriott Premier Business Card
First anniversary, minimal spend, no offer. I think I'm going to keep it one more year for the free night.
First anniversary, minimal spend, no offer. I think I'm going to keep it one more year for the free night.
Sep 5, 2019, 4:25 pm
#24
Join Date: Jun 2005
Location: Northern California
Programs: UA, AA, BA
Posts: 26
British Airways
Offered $50 statement credit. 1 year anniversary, $10k 1-year spend. Closed account.
Offered $50 statement credit. 1 year anniversary, $10k 1-year spend. Closed account.
Sep 6, 2019, 6:30 pm
#26
Join Date: Sep 2009
Programs: United GS/MM, Marriott LT Titanium Elite
Posts: 242
09/06/19, Chase Sapphire Reserve, No Offers
Sep 8, 2019, 10:16 am
#27
Original Poster
Join Date: Apr 2014
Location: The Sunshine State
Posts: 145
Sep 8, 2019, 8:58 pm
#28
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,932
But that agent should also have told you that Marriott Gold (in the new Bonvoy status names) is a close to useless status for most people. You'd need $105,000 spend (plus the 15 annual elite nights you get from holding any Marriott Bonvoy credit card) to get to the meaningful Marriott Platinum status without any stays or meetings.
Sep 9, 2019, 8:31 pm
#29
Join Date: Feb 2014
Programs: Hilton Diamond, Marriott Titanium, IHG Plat.
Posts: 49
Sapphire Preferred
First year anniversary and spent almost 20k on the card. I was not offered anything when I asked to cancel my card. No retention or statement credit. Product changed to Freedom Unlimited.
Sep 11, 2019, 2:20 pm
#30
Join Date: May 2008
Programs: Hyatt Globalist, HH Diamond, MR Titanium, MR LTP, AA PlatPro, DL PM, UA Silver
Posts: 742
Marriott Bonvoy Premier Plus BUSINESS Card - $99 AF
AF posts 10/1/2019, called 09/11/2019 and was offered a $90 statement credit to keep the card [no spend req’d] - accepted, kept card.
Yearly account spend varies anywhere from $30k-$60K
Received the same offer of $90 statement credit last year as well. Account open since 9/2017.
AF posts 10/1/2019, called 09/11/2019 and was offered a $90 statement credit to keep the card [no spend req’d] - accepted, kept card.
Yearly account spend varies anywhere from $30k-$60K
Received the same offer of $90 statement credit last year as well. Account open since 9/2017.