Sep 6, 2019, 8:04 am
Last edit by: StartinSanDiego
Chase Shut Down thread: (Archived version found here: https://www.flyertalk.com/forum/chase-ultimate-rewards/1526572-chase-closed-my-credit-card-account-s-consolidated.html]
There is a general Shut Down thread in the Manufactured Spend forum, found here: https://www.flyertalk.com/forum/manufactured-spending/1948543-2019-shutdown-thread.html
If you feel your account has been unfairly closed, consider filing a complaint with the Consumer Protection Financial Bureau:
CFPB's complaint form: http://www.consumerfinance.gov/complaint/
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What happened?
When someone reports an account closure here, people are curious as to both the background on the Chase relationship and any/all potential shut down triggers. Please answer any relevant questions to give details. This could help figure out what happened or how you could proceed:
There is a general Shut Down thread in the Manufactured Spend forum, found here: https://www.flyertalk.com/forum/manufactured-spending/1948543-2019-shutdown-thread.html
If you feel your account has been unfairly closed, consider filing a complaint with the Consumer Protection Financial Bureau:
CFPB's complaint form: http://www.consumerfinance.gov/complaint/
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
What happened?
When someone reports an account closure here, people are curious as to both the background on the Chase relationship and any/all potential shut down triggers. Please answer any relevant questions to give details. This could help figure out what happened or how you could proceed:
- Background: Do you have both Credit Cards and Banking accounts with Chase? Tell us your history at Chase. What do you feel the trigger could have been? Does anything unusual (from the bankers perspective) go on in your accounts? How long have you had a banking relationship with Chase? Please explain.
- Ultimate Rewards: Did you transfer UR points to someone with a different address? Different last names? Did you sell UR points to someone?
- Potentially suspicious activities: Do you use multiple sources to pay your credit card bills, such as Walmart Bill Pay? Do you ACH using multiple accounts? Did you recently wire transfer large amounts into or out of your Chase accounts?
- Bonus Earnings: Approximately what percentage of your charges earned less than 5x points in the past 12 months?
- Other possible Triggers:
- Did a Chase or non-Chase bank recently close one of your credit cards?
- Are you using up a large percentage of your credit line or cycling the credit lines on all Chase and non-Chase credit cards?
- Is your total credit line with Chase much higher than with other banks?
- Did you apply for many credit cards or other forms of credit recently? Has your credit score or credit profile changed recently? As in: significantly more debt, more open credit lines, or a large drop in your credit score? Do you mimic a "bust out" profile? (Someone maxing out credit prior to filing bankruptcy)
- If you have a Chase checking account how much did you typically deposit in money orders per month, if any?
- Did you recently start spending a lot more with Chase than in typical months?
- Is your monthly balance frequently close to your credit limit?
- Did you abuse the Chase Refer a Friend system?
- Did you use/abuse Chase's new checking/savings sign up bonus incentives?
- Did you bounce a check for a credit card payment?
- DId someone at your address get shut down also?
- Do you have a Chase mortgage or other accounts at Chase? Are they in good standing?
- Did you dispute or return items on your credit cards? How many times?
- Have you recently needed back office help on your accounts, which may have triggered a review or called attention to something?
Chase Shut Downs & Credit-Card Account Closures: Data, Tales & Speculation 2019-on
Aug 25, 2021, 9:06 am
#496
Join Date: Feb 2012
Location: The place where it gets so hot in the summer some planes can't take off.
Programs: Marriott LT Titanium, WoH Globalist, National EE, United Platinum
Posts: 1,446
Sep 1, 2021, 5:25 pm
#499
Join Date: Aug 2011
Location: The Phoenix Desert
Programs: Hilton Cubic Zirconia, Marriott Fools Gold
Posts: 1,692
Did you get an approval? Chase kicked me to the curb in Feb 2016 and I haven't attempted to reapply with them but I have some home improvement projects coming up and was considering applying just to see if they'd welcome me back with open arms. But I don't want to waste a HP if its unlikely. (I was depositing $3-5k/mo in MO's and got hit with the "unsatisfactory relationship" bit).
Sep 1, 2021, 6:15 pm
#500
Join Date: Oct 2016
Location: SBA
Programs: UA Gold 1MM, Marriott Gold, IHG Plat, Hertz PC
Posts: 941
Did you get an approval? Chase kicked me to the curb in Feb 2016 and I haven't attempted to reapply with them but I have some home improvement projects coming up and was considering applying just to see if they'd welcome me back with open arms. But I don't want to waste a HP if its unlikely. (I was depositing $3-5k/mo in MO's and got hit with the "unsatisfactory relationship" bit).
Applied for the United card last Dec and got denied for too many accounts recently opened. Applied for the SW card in March and got approved on a recon call.
So there's hope!
Sep 3, 2021, 9:53 am
#501
Join Date: Mar 2017
Location: Chicago
Programs: AAdvantage EXP | United Silver | HH Diamond | Bonvoy Platinum | Hyatt Explorist
Posts: 718
Sep 8, 2021, 11:48 pm
#503
Join Date: May 2005
Location: Oakland, CA
Programs: Silver Level: DL, Non-Elite: AS, UA, AA, WN
Posts: 745
I am currently at just 2 cards in the last 24 months, but am looking to jump all at once to open a bunch of cards and worried about a chase shut down. I have just the Chase Sapphire Preferred that I was approved for yesterday and want to apply for United Quest and/or Ink Business Plus. Will 3 cards all close together possibly trigger shut down even if it's technically allowed within the 2/30 rule due to one being a business card? I heard some suggest even applying for a single additional card within 30 days can be risky.
Secondly, I plan to apply for a bunch of other cards shortly after (6-8 more, for which I figure I'll get approved for 3 or so). Would these additional lines after the Chase cards are opened be noticed by Chase and possibly flagged for too much credit being opened recently?
Thanks in advance!
Secondly, I plan to apply for a bunch of other cards shortly after (6-8 more, for which I figure I'll get approved for 3 or so). Would these additional lines after the Chase cards are opened be noticed by Chase and possibly flagged for too much credit being opened recently?
Thanks in advance!
Sep 9, 2021, 7:02 am
#504
Join Date: Sep 2011
Posts: 1,857
I am currently at just 2 cards in the last 24 months, but am looking to jump all at once to open a bunch of cards and worried about a chase shut down. I have just the Chase Sapphire Preferred that I was approved for yesterday and want to apply for United Quest and/or Ink Business Plus. Will 3 cards all close together possibly trigger shut down even if it's technically allowed within the 2/30 rule due to one being a business card? I heard some suggest even applying for a single additional card within 30 days can be risky.
Secondly, I plan to apply for a bunch of other cards shortly after (6-8 more, for which I figure I'll get approved for 3 or so). Would these additional lines after the Chase cards are opened be noticed by Chase and possibly flagged for too much credit being opened recently?
Thanks in advance!
Secondly, I plan to apply for a bunch of other cards shortly after (6-8 more, for which I figure I'll get approved for 3 or so). Would these additional lines after the Chase cards are opened be noticed by Chase and possibly flagged for too much credit being opened recently?
Thanks in advance!
Sep 9, 2021, 7:57 pm
#505
Join Date: May 2005
Location: Oakland, CA
Programs: Silver Level: DL, Non-Elite: AS, UA, AA, WN
Posts: 745
Thanks. Would the United card work? I'm afraid that they'd see 2 card and then a bunch of others shortly after as a liability in terms of too much new credit opened and shut me down.
Sep 10, 2021, 7:44 am
#506
Join Date: Sep 2011
Posts: 1,857
Sep 11, 2021, 9:18 am
#507
Join Date: Sep 2005
Location: JZRO
Posts: 9,169
Secondly, I plan to apply for a bunch of other cards shortly after (6-8 more, for which I figure I'll get approved for 3 or so). Would these additional lines after the Chase cards are opened be noticed by Chase and possibly flagged for too much credit being opened recently?
RNE, mentioning hypothetically that establishing seemingly good credit and then rapidly opening card accounts is archetypical of bust-out fraud.
Sep 30, 2021, 6:10 am
#508
Join Date: Jun 2012
Posts: 140
Chase closed all of my accounts- help
Chase apparently closed 5 of my accounts. I have a 820 credit score, high income, and make payments all on time. I did not abuse any rewards. The rep said that it was a "business decision" and would not elaborate. She said there are no appeals. This is complete nonsense and infuriating. Does anyone know a contact phone number or mailing address to someone higher up who can help? I am really pissed about this.