Chase converting some INK accounts to INK Capital (no rewards)
#16
Join Date: Oct 2010
Posts: 74
This stinks! I do work for a public school, but my side job is private. I don’t have any other UR accounts I can transfer to at this point, so I guess I have to just choose one of the transfer partners and kiss my UR earning goodbye. Our Freedom and FU cards will go to the sock drawer now.
#17
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,952
Why? Are you not going to explain to them that they have made an error? Can you not open another card that earns Ultimate Rewards and is eligible to transfer to airlines and hotels?
#19
Join Date: Sep 2015
Posts: 574
I got this too, although I do not work for government or education and do not have a .edu address. My business is vacation rentals. I do have an unusual email domain, so perhaps Chase was unsure how to classify me.
I won't have time to contact Chase for a week or so. By then, I hope others will have figured out some idea of what to do.
I won't have time to contact Chase for a week or so. By then, I hope others will have figured out some idea of what to do.
#20
Join Date: Jul 2005
Posts: 41
I received the same letter and called Chase the next day (2-15). I work for a public university but have done consulting in the past. Last year I was paid by an accreditation agency (not for profit, but not government affiliated). I took the approach of being kind and friendly when I called, and explained the situation. I actually have a W2 from the accrediting agency and said I could provide it. The agent took the info and said I’d hear something in a week or so after his supervisor reviewed it.
On Friday last week (2-22) I called back to check the status. The agent said a letter had been mailed indicating that my card would remain the Business Ink. I did not have to provide additional documentation like the W2. I’ll be holding on to that letter for safe keeping.
I’m just glad I read the original letter. The envelope indicated it was important, but in this day and age almost all junk mail says that as well. I could have easily pitched it and would have a not so happy surprise in April!
On Friday last week (2-22) I called back to check the status. The agent said a letter had been mailed indicating that my card would remain the Business Ink. I did not have to provide additional documentation like the W2. I’ll be holding on to that letter for safe keeping.
I’m just glad I read the original letter. The envelope indicated it was important, but in this day and age almost all junk mail says that as well. I could have easily pitched it and would have a not so happy surprise in April!
#21
Join Date: Apr 2001
Posts: 245
Two questions, please. (1) Is it possible to cancel the Ink card via secure message on the website? Would prefer not to have to talk to a representative. (2) I vaguely remember that a credit-card company recently e-mailed notice that paying for telephone service yields 5 points or miles per dollar. But I just could not remember which card that was. Does anyone know? I'm trying to find a substitute for Ink. Many thanks!
#22
Join Date: Feb 2013
Programs: Hyatt Globalist, Bonvoy Titanium, Bonvoy Lifetime Gold
Posts: 220
Is Chase "Firing" Me?
Hey folks,
So I applied for the Ink Business Preferred and was approved in November. Now barely four months later I receive a letter that I'm being downgraded to the Business Capital card which earns no UR points.
The reason? They have "decided to discontinue rewards programs for government entity clients" to avoid a "conflict of interest." For context, I am employed by a (state) university.
I called to follow up and asked the Chase rep about why I was being migrated and why in the first place I was considered a "government entity client." His reply: "Uh, I guess universities receive federal money."
So part of me can technically see how I am a government employee, but at the same time half the world gets some federal funding and I can't imagine that Chase is excluding every business with a federal contract or that this would be profitable for Chase.
Have others gotten letters like this regarding Ink cards? Does Chase just want an excuse to get rid of my account? I have a good relationship with Chase generally - several cards, no balances, no late payments.
Good thing I already hit the spending bonus and transferred the points to an airline!
I'd love to know if there are any other data points out there or folks with insights that could clarify this!
So I applied for the Ink Business Preferred and was approved in November. Now barely four months later I receive a letter that I'm being downgraded to the Business Capital card which earns no UR points.
The reason? They have "decided to discontinue rewards programs for government entity clients" to avoid a "conflict of interest." For context, I am employed by a (state) university.
I called to follow up and asked the Chase rep about why I was being migrated and why in the first place I was considered a "government entity client." His reply: "Uh, I guess universities receive federal money."
So part of me can technically see how I am a government employee, but at the same time half the world gets some federal funding and I can't imagine that Chase is excluding every business with a federal contract or that this would be profitable for Chase.
Have others gotten letters like this regarding Ink cards? Does Chase just want an excuse to get rid of my account? I have a good relationship with Chase generally - several cards, no balances, no late payments.
Good thing I already hit the spending bonus and transferred the points to an airline!
I'd love to know if there are any other data points out there or folks with insights that could clarify this!
#23
I just wonder if Chase does audit the actual businesses, how many of the Ink card holders really own businesses the Ink cards are intended for....
State university employees opening Ink card and earn UR reward for personal gains?? There may be much more than this....
State university employees opening Ink card and earn UR reward for personal gains?? There may be much more than this....
#24
Join Date: Feb 2013
Programs: Hyatt Globalist, Bonvoy Titanium, Bonvoy Lifetime Gold
Posts: 220
Yeah, because it's totally unprecedented for someone to run a business alongside their primary employment. Probably never happens - right?
#25
#26
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,738
YYZtoDCA, there are people in your situation and they have gotten Chase to correct its mistake stemmed from POOR Software using keywords rather than actual auditing accounts. It is just a drag net performed by software, a very poorly written one no less. Though it is no longer a surprise after the 1099 debacle.
Assuming your side kick earns money from other pursuit than doing business with government, you just need to talk to a supervisor or higher, or write to Exec Office - but your time is running out.
#28
Join Date: Nov 2009
Location: PDX
Programs: Don't think it matters...
Posts: 5,240
Wondering what happens if someone applies for the Ink Cash card now giving another business source while having earlier Ink Pref in the notice for the closure.
I have received the welcome bonus on the CIP and now frankly don't have much use of it, so they might as well convert it and refund the AF.
Ink Cash is a useful one to have for office supply purchases to jack up points, so was wondering whether its worth giving it a try.
I have received the welcome bonus on the CIP and now frankly don't have much use of it, so they might as well convert it and refund the AF.
Ink Cash is a useful one to have for office supply purchases to jack up points, so was wondering whether its worth giving it a try.