Last edit by: eknock007
Link for upgrade offers: https://www.chase.com/chasegreatrewards/catchall
Offers reported as of 5/3:
10,000
20,000
Points are to be received after one purchase. Offer is good to yearend
Offers as of 10/9:
Chase is starting to increase offer to 50k, up from 20k and 10k. Check your in-boxes.
Offers reported as of 5/3:
10,000
20,000
Points are to be received after one purchase. Offer is good to yearend
Offers as of 10/9:
Chase is starting to increase offer to 50k, up from 20k and 10k. Check your in-boxes.
Chase Marriott Premier PLUS - post your upgrade offers
#196
Join Date: Apr 2004
Programs: AA plt 2 mm, Marriott LTT, HH dia
Posts: 1,215
My first Chase statement closed since the upgrade on 11/16. The statement states that over 50,000 points were transferred to Marriott (one small purchase plus the 50K upgrade bonus). In the past, the points for this card would show up in my Marriott account on the 18th of the month. Nothing yet. Hmmm. I guess I will wait a few more days before trying to investigate. Calling Marriott is pretty worthless nowadays.
#197
Join Date: Sep 2011
Location: ORD/MDW
Programs: AA EXP, DL-Plat, WN-CP | Hotels: Choice-Gld, IHG-Plt, Rad-Gld, HH-Dia, Hyatt-Glob, Marriott-LtPlt
Posts: 2,888
I took the 50K offer because I am trying to make 1.6 million for legacy Lifetime Gold. It was a tough decision because losing elite night credits for spend could become an issue going forward. No points posted after first purchase. Points just posted today on my statement closing date and I only got 10,000. Secured Message sent to Chase. I too have the e-mails and screenshots saved in case of this eventuality. I can't wait long for the other 40,000 points to post because I'll have to leave some cushion if a UR transfer becomes necessary to put me over the top on the 1.6 million. I hate constantly having to chase down points, it's really frustrating.
Update, Chase replied they will give the other 40,000 points in 6-8 weeks. Too late for me to reach my Lifetime Gold goal. I have written to TPG ([email protected]). He seems to have a close relationship with Chase. Whether they care or will do anything is obviously an issue, but one can hope. This is a clear case of false advertising. I would not have made the switch to the Premiere if I had known points would not post until 2019.
Update, Chase replied they will give the other 40,000 points in 6-8 weeks. Too late for me to reach my Lifetime Gold goal. I have written to TPG ([email protected]). He seems to have a close relationship with Chase. Whether they care or will do anything is obviously an issue, but one can hope. This is a clear case of false advertising. I would not have made the switch to the Premiere if I had known points would not post until 2019.
#199
Join Date: Feb 2014
Posts: 287
Those that have upgraded, did the "Request to Upgrade Confirmation" email you received mention the upgrade offer?
The website bugged out when I went to upgrade and skipped the Accept Terms of Upgrade page and went straight to the page where you fill out your details + last four digits of card.
The website bugged out when I went to upgrade and skipped the Accept Terms of Upgrade page and went straight to the page where you fill out your details + last four digits of card.
#200
Join Date: Dec 2007
Location: SFO
Programs: UA 1MM, Marriott LTP, Hilton Gold, Hyatt Discoverist, Hertz PC
Posts: 1,002
Update: I received a response from the customer service via secure email. They just added 40K points to my account which should appear in my next statement. It looks like a manual add so something went wrong with their automated process. I will hang tight for another month.
Last edited by naumank; Nov 23, 2018 at 1:28 am
#201
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,721
My husband's card received the 50K upgrade offer while we were on a long international trip so we did not read it until we returned home yesterday. Probably would wait till next week to proceed.
How does the AF on the upgrade is being billed, when the existing card is the first year fee waived version? His is barely 6 months old.
How does the AF on the upgrade is being billed, when the existing card is the first year fee waived version? His is barely 6 months old.
Last edited by Happy; Nov 24, 2018 at 5:38 am
#202
Join Date: Sep 2018
Posts: 143
Upgrade to Marriott premier Plus but ripped off on the 50K upgrade bonus
Has anyone had any experience with receiving a reduced upgrade bonus. I got an invite email for 50,000 Marriott points if I upgrade my Marriott card to the new Premier Plus. I only needed to have one spend swipe by 12/31 with no minimum. I was satisfied that the offer was perhaps the best I would receive. I upgraded and used the card in no time. The bonus posted but it was only 10,000 points. AND IT GETS BETTER. My wife has a separate account that we upgraded on the same phone call and you guessed it... she also only got 10,000. UGHHH! I already SM’d chase requesting correction on both. But I was wondering if this occurs often and how hard I am going to have to push back. Thanks in advance for feedback.
Has anyone had any experience with receiving a reduced upgrade bonus. I got an invite email for 50,000 Marriott points if I upgrade my Marriott card to the new Premier Plus. I only needed to have one spend swipe by 12/31 with no minimum. I was satisfied that the offer was perhaps the best I would receive. I upgraded and used the card in no time. The bonus posted but it was only 10,000 points. AND IT GETS BETTER. My wife has a separate account that we upgraded on the same phone call and you guessed it... she also only got 10,000. UGHHH! I already SM’d chase requesting correction on both. But I was wondering if this occurs often and how hard I am going to have to push back. Thanks in advance for feedback.
#203
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,721
Upgrade to Marriott premier Plus but ripped off on the 50K upgrade bonus
Has anyone had any experience with receiving a reduced upgrade bonus. I got an invite email for 50,000 Marriott points if I upgrade my Marriott card to the new Premier Plus. I only needed to have one spend swipe by 12/31 with no minimum. I was satisfied that the offer was perhaps the best I would receive. I upgraded and used the card in no time. The bonus posted but it was only 10,000 points. AND IT GETS BETTER. My wife has a separate account that we upgraded on the same phone call and you guessed it... she also only got 10,000. UGHHH! I already SMd chase requesting correction on both. But I was wondering if this occurs often and how hard I am going to have to push back. Thanks in advance for feedback.
Has anyone had any experience with receiving a reduced upgrade bonus. I got an invite email for 50,000 Marriott points if I upgrade my Marriott card to the new Premier Plus. I only needed to have one spend swipe by 12/31 with no minimum. I was satisfied that the offer was perhaps the best I would receive. I upgraded and used the card in no time. The bonus posted but it was only 10,000 points. AND IT GETS BETTER. My wife has a separate account that we upgraded on the same phone call and you guessed it... she also only got 10,000. UGHHH! I already SMd chase requesting correction on both. But I was wondering if this occurs often and how hard I am going to have to push back. Thanks in advance for feedback.
#205
Join Date: Apr 2004
Programs: AA plt 2 mm, Marriott LTT, HH dia
Posts: 1,215
My first Chase statement closed since the upgrade on 11/16. The statement states that over 50,000 points were transferred to Marriott (one small purchase plus the 50K upgrade bonus). In the past, the points for this card would show up in my Marriott account on the 18th of the month. Nothing yet. Hmmm. I guess I will wait a few more days before trying to investigate. Calling Marriott is pretty worthless nowadays.
Right before the statement closed, Chase credited a partial annual fee for my first year. That gave me a small negative balance that I wasn't anticipating. I am wondering if the points weren't transferred from Chase because of the negative balance. However, when I look at the online PDF of my statement, it says the 50k points were transferred to Marriott.
Urghhh!
#206
A FlyerTalk Posting Legend; Moderator: American Express, Capital One, Citi, Chase, Credit Card Programs, Diners Club, Signatures
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,823
#207
A FlyerTalk Posting Legend; Moderator: American Express, Capital One, Citi, Chase, Credit Card Programs, Diners Club, Signatures
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,823
#208
Join Date: Apr 2004
Programs: AA plt 2 mm, Marriott LTT, HH dia
Posts: 1,215
The Marriott agent I spoke with seemed pretty clueless. My Premier card was less than 1 year old, and she said I could only get 1 welcome bonus per year. I tried to explain that this is an upgrade bonus, and that is different. She spoke with the credit card department at Marriott, and then wrote an email to their liaison at Chase to follow up on the matter. She said I should call back later this week to find out the reply from Chase.
It was odd that she thought the 200 points from normal spending on the Premier card was my previous welcome bonus.
At this point, nothing will post until my next statement, anyway. I still think/hope it was because of that negative balance with the partial annual fee credit. I have already placed another charge on the account so that there will be a positive balance on the card when the next statement closes. Hopefully, that will fix it.
#210
Join Date: Dec 2014
Posts: 177
Well, I'm in no man's land again! I contacted Chase via SM saying that Marriott had not received my 50k bonus points. Chase replied that they contacted Marriott, and the 50k had posted to my Marriott Rewards account. No, it hasn't. So I actually called Marriott. What a complete waste of time! Now I am even more frustrated than before! No one at Marriott had any idea of what I was talking about. The agent saw that two hundred points posted on my account statement a few months ago from the old Premier card, and said that was my bonus so I wasn't entitled to another one.
- got 10k points on my Oct 17 statement, posted to my Marriott account on Oct 20.
- got an extra 40k points on my Nov 17 statement, they haven't posted to my Marriott account yet. Even the regular spend from that statement hasn't posted yet.
I didn't bother calling either Chase or Marriott because I figured they'd be clueless, as you've experienced. Since the points are listed on my statement I'm confident I'll get them at some point, the question is when.