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Chase Marriott Premier PLUS - post your upgrade offers

Chase Marriott Premier PLUS - post your upgrade offers

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Old Oct 18, 18, 4:26 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: eknock007
Wiki Link
Link for upgrade offers: https://www.chase.com/chasegreatrewards/catchall

Offers reported as of 5/3:
10,000
20,000
Points are to be received after one purchase. Offer is good to yearend

Offers as of 10/9:
Chase is starting to increase offer to 50k, up from 20k and 10k. Check your in-boxes.
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Old Oct 30, 18, 10:19 pm
  #151  
 
Join Date: Sep 2004
Location: Thailand
Programs: DLPlat;AA,BA,US
Posts: 500
Originally Posted by iowa guy View Post
I'm trying to upgrade, this morning, using the link from Marriott in my email. Each time I try I get this message: We are sorry. We are unable to process your request at this time.
For further assistance, please call the number on the back of your card.



Did anyone else get that?
Yes, I got the same message.
I called Marriott # on back of my card...
The rep said I would get a new card in 3-5 business days...
and my 50,000 points as per offer...with one purchase.

A friend did not get the email, so he called and said I did...
The rep gave him 50,000 points and new card.
and another 50,000 points for his wife's card.

Tj
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Old Oct 31, 18, 12:56 am
  #152  
 
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA 1MM, AS MVPG, Marriott Plat, Honors Dia, IHG Plat, ...
Posts: 7,932
I didn’t get any email, but the link with the upgrade form (enter name, email, zip, last four digits of card) results in the same error.
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Old Oct 31, 18, 12:24 pm
  #153  
 
Join Date: Aug 2004
Location: YYZ
Programs: AA LT Plat, UA Silver, Marriott Plat Premier, Hilton Diamond, Hertz President's Circle
Posts: 1,087
I have never received any communication about this, but a few months ago the upgrade link was showing a 20K offer, which I didn't accept. Ever since the DoC article about upgrade offers having been increased, I've checked the upgrade link a few times, and received the error message that's been mentioned here a few times.

I just called in, and the rep told me the 50K upgrade offer is available to me, and upgraded me on the phone. I jotted down her name and time of call, in case I have any issues.
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Old Oct 31, 18, 1:33 pm
  #154  
 
Join Date: Apr 2004
Programs: AA plt 2 mm, MR LTPP, HH dia
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Originally Posted by notquiteaff View Post
I didn’t get any email, but the link with the upgrade form (enter name, email, zip, last four digits of card) results in the same error.
Actually, the link in the wiki worked for me. I took screen shots every step of the way since others in this thread have had issues. Hopefully, it will work out.
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Old Oct 31, 18, 7:03 pm
  #155  
 
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA 1MM, AS MVPG, Marriott Plat, Honors Dia, IHG Plat, ...
Posts: 7,932
Originally Posted by jeanie View Post
Actually, the link in the wiki worked for me. I took screen shots every step of the way since others in this thread have had issues. Hopefully, it will work out.

when was that? I tried it again, and got the same error again,
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Old Oct 31, 18, 8:42 pm
  #156  
 
Join Date: Apr 2004
Programs: AA plt 2 mm, MR LTPP, HH dia
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Originally Posted by notquiteaff View Post



when was that? I tried it again, and got the same error again,
It was Sunday night, Oct. 28th. It worked, showed a 50K bonus, so I filled it out immediately.
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Old Nov 1, 18, 7:29 pm
  #157  
 
Join Date: Dec 2017
Posts: 12
I think the confusion is that business card holders also got the email about the 50,000 points for upgrade. The business card had already been automatically converted to new card. Is there anyone who has been able to use link or otherwise find a way to get the upgrade points on the business card? I suspect the people having offers with the upgrade link are all business card holders.
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Old Nov 2, 18, 12:39 pm
  #158  
 
Join Date: Dec 2006
Location: Pacific Northwest
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Posts: 7,932
Originally Posted by Jjfab View Post
I think the confusion is that business card holders also got the email about the 50,000 points for upgrade. The business card had already been automatically converted to new card. Is there anyone who has been able to use link or otherwise find a way to get the upgrade points on the business card? I suspect the people having offers with the upgrade link are all business card holders.
(bolding added)

By offers, do you actually mean "issues" ?

If so, no, I have a personal card and get the error from the wiki upgrade link.
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Old Nov 3, 18, 1:00 pm
  #159  
 
Join Date: Jan 2006
Location: SFO
Programs: UA MMGold, HH Diamond, Marriott Plat
Posts: 1,251
Have a 50K upgrade offer when login to my Chase credit card account and the link worked (previously got 20K offer but the link always resulted with errors).

Since the upgrade will reset the timing of my anniversary free night, which is February, I'll pass this time.
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Old Nov 3, 18, 2:47 pm
  #160  
 
Join Date: Aug 2004
Location: YYZ
Programs: AA LT Plat, UA Silver, Marriott Plat Premier, Hilton Diamond, Hertz President's Circle
Posts: 1,087
I believe there have been DPs that say that the upgrade changes your annual fee anniversary date, but does not change your free night anniversary date.
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Old Nov 3, 18, 2:52 pm
  #161  
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Join Date: Jan 2005
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Originally Posted by wendySFO View Post
Have a 50K upgrade offer when login to my Chase credit card account and the link worked (previously got 20K offer but the link always resulted with errors).

Since the upgrade will reset the timing of my anniversary free night, which is February, I'll pass this time.
I had no luck again with the website, and so I called the number on the back of my card and spoke to an agent, and they said the 50k offer was available for me. They read off the T&Cs, which did talk about what seemed like a change to the card anniversary. So I asked about that, and the agent said only the annual fee anniversary was changing as a result of my upgrade, the free night anniversary schedule was going to stick to my original card anniversary.

So are you sure that the upgrade will reset the timing of your anniversary free night? Do you know that from past datapoints, or is that just from your read of the T&Cs?

But meanwhile, even if it is true, isn't 50k (which is equivalent to two old-card free night certs and about 1.5 new-card free night certs) worth the timing reset?

This current round of upgrade requires the single purchase to be done by Dec 31, so it's not clear whether these upgrades will still be available next year.
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Old Nov 3, 18, 9:26 pm
  #162  
 
Join Date: Jan 2006
Location: SFO
Programs: UA MMGold, HH Diamond, Marriott Plat
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Originally Posted by sdsearch View Post
I had no luck again with the website, and so I called the number on the back of my card and spoke to an agent, and they said the 50k offer was available for me. They read off the T&Cs, which did talk about what seemed like a change to the card anniversary. So I asked about that, and the agent said only the annual fee anniversary was changing as a result of my upgrade, the free night anniversary schedule was going to stick to my original card anniversary.

So are you sure that the upgrade will reset the timing of your anniversary free night? Do you know that from past datapoints, or is that just from your read of the T&Cs?

But meanwhile, even if it is true, isn't 50k (which is equivalent to two old-card free night certs and about 1.5 new-card free night certs) worth the timing reset?

This current round of upgrade requires the single purchase to be done by Dec 31, so it's not clear whether these upgrades will still be available next year.
I have not upgraded my credit card so don't have personal datapoint to share.
My previous comments were based on reading the T&C and some discussion from "insiders.marriott.com" message such as: https://insiders.marriottrewards.com/message/251060. The response align with T&C.
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Old Nov 3, 18, 11:25 pm
  #163  
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Join Date: Nov 2004
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Originally Posted by sdsearch View Post
I had no luck again with the website, and so I called the number on the back of my card and spoke to an agent, and they said the 50k offer was available for me. They read off the T&Cs, which did talk about what seemed like a change to the card anniversary. So I asked about that, and the agent said only the annual fee anniversary was changing as a result of my upgrade, the free night anniversary schedule was going to stick to my original card anniversary.

So are you sure that the upgrade will reset the timing of your anniversary free night? Do you know that from past datapoints, or is that just from your read of the T&Cs?

But meanwhile, even if it is true, isn't 50k (which is equivalent to two old-card free night certs and about 1.5 new-card free night certs) worth the timing reset?

This current round of upgrade requires the single purchase to be done by Dec 31, so it's not clear whether these upgrades will still be available next year.
I wonder if this significantly improved offer is to get many more current card holders to upgrade as if there hasn't been enough conversion (at least not what Chase had hoped for). While this round of 50K offer with essentially no minimum spend is enticing, I wonder if Chase might further improve its offer should there be not enough people upgrading this time. Perhaps I am getting a bit greedy, but I would hate to bite now only to find out a 75K offer comes along next year! I certainly feel bad for those that took the initial 10K offer.

LAX
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Old Nov 4, 18, 9:14 pm
  #164  
 
Join Date: Apr 2004
Programs: AA plt 2 mm, MR LTPP, HH dia
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Originally Posted by LAX View Post
I wonder if this significantly improved offer is to get many more current card holders to upgrade as if there hasn't been enough conversion (at least not what Chase had hoped for). While this round of 50K offer with essentially no minimum spend is enticing, I wonder if Chase might further improve its offer should there be not enough people upgrading this time. Perhaps I am getting a bit greedy, but I would hate to bite now only to find out a 75K offer comes along next year! I certainly feel bad for those that took the initial 10K offer.

LAX
It's impossible to know what will happen in the future. But I think the current offers expire on 12/31/18. After that date, there might not be any offers for upgrading. As they say, a bird in the hand is worth two in the bush.

For people that have had the old Premier card for less than a year, the annual fee of $95 will be credited for the next year after the upgrade. So for me, it is a 50K bonus, no annual fee for another year, and a 35K anniversary free night certificate in 2019. The elite night credit for every $3000 spend is of no value to me. I think this is a great deal. 50K is 2/3 of the current bonus for a new card, there is no $3000 spend required, it won't count towards 5/24, and there is no hard pull.

If this increased bonus is due to a lot of people not choosing to upgrade, other factors could be involved with that. The upgrade site doesn't seem to be working reliably, and I never received any emails telling me to upgrade. If these are common problems, then that would prevent a lot of people from upgrading to the new card.
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Old Nov 4, 18, 11:54 pm
  #165  
 
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA 1MM, AS MVPG, Marriott Plat, Honors Dia, IHG Plat, ...
Posts: 7,932
Originally Posted by sdsearch View Post
I had no luck again with the website, and so I called the number on the back of my card and spoke to an agent, and they said the 50k offer was available for me.
....
This current round of upgrade requires the single purchase to be done by Dec 31, so it's not clear whether these upgrades will still be available next year.
I will call them tomorrow to see if I am eligible. My anniversary night recently posted (Sept) and I have an active reservation with it, so even if the anniversary date were to move by a few months, that wouldn’t be a big deal. Not sure yet that I am going to keep this card in the long term anyway.
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