Last edit by: beltway
This thread is for discussion of so-called Chase Offers, which have the following characteristics:
- They are visible in your Chase Online account and in the app.
- They are tied to specific cards, not to every Chase card you hold.
- They are targeted. You will not necessarily receive the same offer on a specific card type (or even any offer at all) compared to other holders of that card.
- There may be multiple simultaneous variations of a given offer. Current offers for a specific merchant may vary in terms of discount level (e.g., 10% vs. 20%), expiration date, or maximum benefit. Pay close attention to the particulars of each offer.
- You must register for (“add”) an offer in order to use it. (The Chase Offers FAQ states incorrectly that registration is not required.)
- They run for short periods (typically less than 30 days), not for a full quarter.
- They generally offer a percentage discount (up to a stated maximum) or, less commonly, a fixed rebate (for spending a stated minimum amount) on purchases from an individual merchant. They are typically not for spending in generic categories such as groceries, gas, etc., although these do show up on rare occasions.
- They are typically for one-time use only. On rare occasions, however, a Chase Offer may apply to all purchases (up to a set maximum) made with the relevant card during the offer period.
- Chase will occasionally extend an offer with no notice other a changed expiration date in the offer T&C. This does not allow for double-dipping: that is, you may not use a one-time offer during the added period if you already used it during the initial validity period.
- Statement credits may take as long as two weeks to appear in your transactions.
- You can adjust your profile settings to receive email notification—usually arriving within a few hours—after you’ve made a qualifying purchase.
- One-time offers will still be displayed in your account for a number of days after a qualifying purchase. This phenomenon does not mean that the offer is still available. A prudent cardholder will keep track separately of which offers they’ve used.
- Used offers will eventually move to the “Redeemed” tab in your offers for a given card. These normally appear well before the credit itself posts.
- Unused offers will move to the “Expired” tab after the offer deadline passes. This also happens to used offers if the purchase occurs shortly before offer expiration. Do not worry; the offer will eventually move to the “Redeemed” tab as discussed above.
- PayPal “double-dipping” is possible. If PayPal is a bonus category for a card on which you also have a Chase Offer, you can double-dip by using PayPal (charged to the relevant card) to make the purchase.
"Chase Offers" (merchant branded discounts or rebates on specific cards)
#121
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
#122
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,916
I have 20% off when spending $99+ on an annual plan at Dropbox up to $20 max. The offer panel says it expires 5/27 but the fine print says 5/26. Either way I wonder if I can contact Dropbox and have them charge my annual renewal a couple weeks early...
#123
Join Date: Oct 2007
Programs: AA, WN, UA, Bonvoy, Hertz
Posts: 2,491
I have seen some recent system behaviors that are a bit concerning.
I am now seeing inconsistent lists of offers between Chase app - Chase Pay app - Chase website. In general, the Chase Pay app had the least updated list of offers for me. It does appear they are making some small fixes on the website so that clicking an offer doesn't make you go all the way back to the main menu to find more offers to add.
I am sure others notice that bounceback offers will often show up at 5% (instead of 10%). One workaround is to use another Chase card that has the offer at the higher percentage.
Even though I have this program across a number of issuers (AmEx, BofA and Chase), I find the AmEx version (which has both Cardlytics and their own offers) often the best because they do more of spend $, get $ offers, rather than % offers. Those threshold spend offers can result in 20-25% savings versus 10%. BofA coin program encourages behavior on offers there for an extra bonus based on number of offers redeemed. For offers that are more targeted, on all issuers, you have to ensure a variety of spending in categories and merchants. Otherwise, you just will continue to see the generic offers (like in the screenshot above).
I am now seeing inconsistent lists of offers between Chase app - Chase Pay app - Chase website. In general, the Chase Pay app had the least updated list of offers for me. It does appear they are making some small fixes on the website so that clicking an offer doesn't make you go all the way back to the main menu to find more offers to add.
I am sure others notice that bounceback offers will often show up at 5% (instead of 10%). One workaround is to use another Chase card that has the offer at the higher percentage.
Even though I have this program across a number of issuers (AmEx, BofA and Chase), I find the AmEx version (which has both Cardlytics and their own offers) often the best because they do more of spend $, get $ offers, rather than % offers. Those threshold spend offers can result in 20-25% savings versus 10%. BofA coin program encourages behavior on offers there for an extra bonus based on number of offers redeemed. For offers that are more targeted, on all issuers, you have to ensure a variety of spending in categories and merchants. Otherwise, you just will continue to see the generic offers (like in the screenshot above).
#124
Join Date: Sep 2011
Posts: 1,857
On my Chase homepage, Chase Offers appears on the left-hand side, just below the list of my accounts and cards.
However, the offers are for only one of my credit cards, and I can’t seem to switch to my other cards/accounts. On my phone, I can easily switch between the offers for each account.
#127
Moderator: Chase Ultimate Rewards
Join Date: Apr 2005
Location: SFO
Programs: UA 2P, MR LT Plat, IHG Plat, BW Dia, HH Au, Avis PC
Posts: 5,452
I also recently used the Starbucks offer for a reload on their app and it worked fine.
Had a similar offer for Dunkin', that also credited on a Dunkin' app reload, however I didn't read the terms carefully. The Starbucks offer was worded as 10% back up to $3 across all purchases. The Dunkin' offer was only on the FIRST purchase. So I ended up with only a $1 credit on a $10 load, then the offer disappeared.
Had a similar offer for Dunkin', that also credited on a Dunkin' app reload, however I didn't read the terms carefully. The Starbucks offer was worded as 10% back up to $3 across all purchases. The Dunkin' offer was only on the FIRST purchase. So I ended up with only a $1 credit on a $10 load, then the offer disappeared.
#128
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
#130
Join Date: Apr 2002
Location: Atlanta Metro
Programs: DL , AC, BA, Hhonors Diamond, IH Platinum, Bonvoy Gold, Hyatt Discoverist
Posts: 2,352
Just an FYI for those who are new to these offers (like me):
The ones that I've been getting aren't all they're cracked up to be. "10% off" turns out to only be a maximum of $3. The new Sheraton 15% off is to a maximum of $33. Really not as generous as Amex offers.
The ones that I've been getting aren't all they're cracked up to be. "10% off" turns out to only be a maximum of $3. The new Sheraton 15% off is to a maximum of $33. Really not as generous as Amex offers.
#132
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
#134
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,916
At Rite Aid recently where the offer terms excluded gift cards, I received the "Congrats! You've successfully redeemed one of your Chase Offers" email, but the credit did *not* post, FWIW.