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Ultimate Rewards - Airline and Hotel Transfer Partners, Rules, Timelines, (2017 on)

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Old Feb 14, 2017, 7:47 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: beltway
This thread is for discussing the mechanics of points transfer: qualifying Chase cards, eligible partners, and typical speed of transfer. For advice on which partner to transfer to for a given travel goal, see Ultimate Rewards - Which airline/hotel should I transfer points to? and the master threads compiled there.
For the pre-2017 version of this thread, go here.


Q. Can I transfer UR points to airline/hotel programs?

A. Yes, but only from a UR account tied to one of the following premium (i.e., fee-based) Chase cards:
  • Sapphire Reserve
  • Sapphire Preferred
  • JP Morgan Reserve
  • JP Morgan Palladium (discontinued)
  • JP Morgan Select (discontinued)
  • INK Preferred
  • INK Plus (discontinued)
  • INK Bold (discontinued)

Holders of non-premium Chase UR cards,
  • Freedom
  • Freedom Unlimited
  • Freedom Flex
  • Sapphire (discontinued; different from Sapphire Preferred)
  • INK Cash
  • INK Classic (discontinued)
  • INK Unlimited
may not transfer directly to airline/hotel programs. However, if you hold both a premium and non-premium UR card, you may freely combine your UR points into the account of the premium card. (Similarly, if your spouse/domestic partner holds one of the premium cards, you can make an internal UR-to-UR transfer to his or her account. See below.) Even though Freedom, Freedom Unlimited and INK Cash are marketed as "cash back" cards they actually earn UR points.


Q. What airline or hotel programs can I transfer UR points into?

A. UR points may be transferred at no charge to these airline programs at a 1:1 exchange rate:

ONEWORLD
  • British Airways Executive Club (BA)
  • Iberia (IB)
SKYTEAM
  • Flying Blue (Air France/KLM) (AF)
  • Virgin Atlantic Flying Club (VS)
STAR ALLIANCE
  • Singapore Airlines KrisFlyer (SQ)
  • United Airlines MileagePlus (UA)
  • Air Canada Aeroplan (AC)
    • Chase Aeroplan credit cardmembers get a 10% transfer bonus after transferring 50,000 or more Ultimate Rewards points in a single transaction from an eligible Chase credit card to their Aeroplan account. Maximum of 25,000 bonus points per calendar year. This offer was previously scheduled to end on 12/31/23, but has now been made permanent.
    • 20% bonus on transfers ended Jan. 15, 2024
INDEPENDENT
  • Aer Lingus (EI)
  • Emirates Skywards (EK)
  • JetBlue (B6) - 25% bonus on transfers ended on Jan. 10, 2024
  • Southwest Rapid Rewards (WN)
and to these hotel programs:
  • IHG Rewards Club - 60% bonus on transfers through March 1, 2024
  • Marriott Bonvoy
  • World of Hyatt

Transfers to Amtrak were previously available, but ended permanently on December 8, 2015. See Announcement regarding Chase Ultimate Rewards.

Q. Are transfers instant?

A. In many cases, yes, although transfers to at least one partner (Marriott) may take several days. A summary:
  • AC: Variable. Generally posts instantly (as noted in this July 2023 post). On the other hand, a report from August 2021 indicated a delay of 72-96 hours and a June 2023 post reflects a delay of roughly 30 hours.
  • BA: usually Instant
  • SQ: "Most Singapore Airlines KrisFlyer point transfers process within 2 business days." Several reports suggest it takes 24-48 hours, although there appears to be a lot of variation.
    Post #128 reports 7 business days; post #214 reports a turnaround of 2hrs 15mins. NOV 2017 - 24 hours
  • WN: Normally Instant but see posts starting at #451 about delays
  • UA: Normally instant, but see this thread: UR to United transfer is not reliably instant
  • AF: Instant
  • VS: Instant.
  • Hyatt: Occurs within a minute or less (numerous reports)
  • IHG: One business day. Instant on 10/30/19. Instant on 9 March 2022.
  • Marriott: Transfers "will process by the next business day"; actual experience is approx. 2 business days
  • Ritz:

Q: After I transfer, when will my miles expire at that airline/hotel program? Is there anything I can do to avoid expiration there?

The Miles/Points that Do and Don't Expire wiki now lists all of the above Chase UR airline/hotel transfer partners and their respective expiration policies.


Q. Can I transfer to another person's airline or hotel program account?

A. Ultimate Rewards rules explicitly permit transfers to a spouse or domestic partner's frequent traveler account, and prohibit all other transfers. On November 13, 2015, Chase announced the further complication (and perhaps additional restriction) that effective November 15, 2015, as a holder of a UR-earning business card "you can only transfer points to yourself or an owner of the company who is listed as an authorized user on your card account." For discussion of this policy statement and its impacts, see this thread.

Transferring UR points from one household member to another's FF account:
If, for instance, you'd like to transfer UR points from your spouse to your United Airlines account, here are the rules: To transfer directly from [her] UR account to your UA account you would have to be members of the same household -and- you would have to be an Authorized User on [her] Chase card account.

Points can only be transferred to yourself, or one additional household member who is listed as an authorized user on your card account. Once you transfer points to an authorized user, that person will be the only authorized user on your account eligible to receive point transfers.

Combining UR point accounts: To combine points from a UR account with your UR account you would have to be members of the same household. Here are the rules:

You can move your points, but only to another Chase card with Ultimate Rewards belonging to you, or one member of your household. If we suspect that you've engaged in fraudulent activity related to your credit card account or Ultimate Rewards, or that you've misused Ultimate Rewards in any way (for example by buying or selling points, moving or transferring points with or to an ineligible third party or account, or repeatedly opening or otherwise maintaining credit card accounts for the sole purpose of generating rewards) we may temporarily prohibit you from earning points or using points you've already earned. If we believe you've engaged in any of these acts, we'll close your credit card account and you'll lose all your points.

Q. I heard that Chase has closed accounts for unauthorized transfers. What's the story?

A. Those reports involve sharing (aka combining) points from one Ultimate Rewards account to another Ultimate Rewards account. Ultimate Rewards rules explicitly permit combining points with a spouse's or domestic partner's UR account, and prohibit all other internal sharing of UR points. See this thread:

Chase closed my Sapphire Preferred account due to transfers to other UR accounts.

Credit card and rewards accounts may also be closed if Chase decides to close your personal or business bank accounts for any reason.
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Ultimate Rewards - Airline and Hotel Transfer Partners, Rules, Timelines, (2017 on)

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Old Nov 15, 2017, 10:44 pm
  #136  
 
Join Date: Dec 2007
Location: SFO
Programs: UA 1MM, Marriott LTP, Hilton Gold, Hyatt Explorist, Hertz PC
Posts: 1,003
Originally Posted by chuck1
Transferred 8,000 to Southwest today (Friday) around 3pm.
Nothing yet.
Chase says the will escalate.
Watching the fare go up (Southwest redemption levels based on selling fare).
Has always been instant for me.
I transferred to Southwest a number of times over the past couple months and were always instant. So I guess we can never rely on the instant transfer.
naumank is offline  
Old Nov 16, 2017, 1:16 pm
  #137  
 
Join Date: Feb 2005
Location: LAX-TPE-LAX
Programs: No more status...just doing my best in burning my points/miles.
Posts: 2,003
Originally Posted by naumank
I transferred to Southwest a number of times over the past couple months and were always instant. So I guess we can never rely on the instant transfer.
Oddly enough, on many of my transfers I've found that all I needed to do was to log OUT then log back IN and the miles magically appear. Go figure.
party_boy is offline  
Old Nov 19, 2017, 5:44 pm
  #138  
 
Join Date: Dec 2007
Location: SFO
Programs: UA 1MM, Marriott LTP, Hilton Gold, Hyatt Explorist, Hertz PC
Posts: 1,003
I just transferred 50K points to Hyatt and the points appeared in my World of Hyatt account instantaneously. I was able to book 3 nights at Hyatt for our December vacation.

I was a bit worried after reading all of the issues the folks have encountered, but it is a relief.

Just wanted to report my experience.

--- Update 11/21/2017 ---
Just transferred 10K points to WN. Also instant.

Last edited by naumank; Nov 21, 2017 at 1:24 am
naumank is offline  
Old Dec 4, 2017, 3:37 pm
  #139  
 
Join Date: Aug 2017
Location: New York City
Programs: TK E/*G, Hilton Diamond, Hyatt Explorist, Marriott Platinum
Posts: 151
How quick has UR been transferring to Krisflyer recently? I know most spots say same day, I transferred two separate times around noon this afternoon and I'm still waiting for it to hit my account ~5 hours later. Saw earlier in this thread someone mentioned it was 2 hours? Thanks.
Sinter is offline  
Old Dec 5, 2017, 6:08 am
  #140  
mia
Moderator
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,953
Originally Posted by Sinter
... most spots say same day...
In the Wikipost at the top of this thread:

SQ: "Most Singapore Airlines KrisFlyer point transfers process within 2 business days." Several reports suggest it takes 24-48 hours, although there appears to be a lot of variation. Post #128 reports 7 business days; post #214 reports a turnaround of 2hrs 15mins. NOV 2017 - 24 hours
mia is offline  
Old Dec 5, 2017, 7:32 pm
  #141  
 
Join Date: Nov 2011
Posts: 6,385
Originally Posted by Sinter
How quick has UR been transferring to Krisflyer recently? I know most spots say same day, I transferred two separate times around noon this afternoon and I'm still waiting for it to hit my account ~5 hours later. Saw earlier in this thread someone mentioned it was 2 hours? Thanks.
it's been close to 19 hours for me... and i need it to post before the dec 7 deval!
yerffej201 is offline  
Old Jan 31, 2018, 11:54 am
  #142  
 
Join Date: Sep 2010
Programs: Hilton Diamond, Marriott Gold, Alaska,Delta Silver
Posts: 48
Chase UR just added Aer Lingus and Iberia to airline redemption list.
JetstreamJ is offline  
Old Jan 31, 2018, 12:02 pm
  #143  
 
Join Date: Jul 2007
Posts: 26
Whoops didn't realize it's already on the wiki! Sorry.
noungning is offline  
Old Jan 31, 2018, 2:14 pm
  #144  
 
Join Date: Oct 2016
Posts: 33
Email recieved today. New transfer partners. AER LINGUS and IBERIA
Charles4515 is offline  
Old Jan 31, 2018, 2:14 pm
  #145  
mia
Moderator
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,953
Originally Posted by JetstreamJ
Chase UR just added Aer Lingus and Iberia to airline redemption list.
Discussion here:

UR to Aer Lingus and Iberia added November 2017
mia is offline  
Old Feb 9, 2018, 2:03 pm
  #146  
 
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,138
IHG Transfer Timeline Question

Help needed from the community: I am looking at transfering UR points for an IHG stay. The Wiki says that this is typically accomplished in one business day. Any recent experiences to confirm?

Thanks for your help!
747FC is online now  
Old Feb 10, 2018, 5:41 am
  #147  
 
Join Date: Sep 2011
Posts: 1,857
Originally Posted by 747FC
Help needed from the community: I am looking at transfering UR points for an IHG stay. The Wiki says that this is typically accomplished in one business day. Any recent experiences to confirm?

Thanks for your help!
IHG points are generally worth far less than 1 cent per point, therefore a poor use of UR points to transfer to IHG. Doubtful you'll find many recent data points. Perhaps your intended redemption is different. Do the math to see if it's worth the effort.
RNE and 747FC like this.
pallhedge is offline  
Old Mar 11, 2018, 3:52 pm
  #148  
 
Join Date: Mar 2012
Posts: 324
Can this be right?

Looking to book a hotel in Paris - is it possible that both Hyatt and Marriott transfer at 1:1 ratio I ask because the Park Hyatt in Paris - one of the top hotels, is 30K points per night, which several Marriott properties in lesser hotels at 40K points per night. How does that make sense?
jakemalloy is offline  
Old Mar 11, 2018, 4:01 pm
  #149  
 
Join Date: Mar 2009
Location: Edwardsburg, MI
Programs: Hilton Diamond, Delta Plat
Posts: 189
Yup. Hyatt is a great use of UR points. Marriott not so much ...
vtgambler is offline  
Old Mar 29, 2018, 7:46 pm
  #150  
 
Join Date: May 2010
Posts: 6
Can I buy a ticket for a friend with my UR points?

I would like to buy a plane ticket for a friend. I have enough UR points for the proposed trip. Is there a transfer partner I can use that will let me purchase a R/T ticket for someone else with the transferred points? The destination is HNL and the trip origin is PIT. Obviously, the specific booking to HNL could start from the West coast, but a westward flight is necessary anyway from PIT.

Thanks,
treadlightly is offline  


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