Jan 10, 2017, 9:46 am
Last edit by: StartinSanDiego
This thread is now archived. The 2020 version is here: https://www.flyertalk.com/forum/chase-ultimate-rewards/1997467-sapphire-reserve-higher-annual-fee-550-lyft-doordash-benefits.html
It was a continuation of THIS discussion.
Use this thread to discuss the Sapphire Reserve card offer. There are separate threads to discuss:
$300 Travel Credit
Priority Pass
Concierge Service
Travel Insurance
Global Entry/TSA PreCheck reimbursement.
This card is subject to Chase's 5/24 policy. For information on (and discussion of) the policy, see Applying for Chase Credit Cards, 2017 onward. You can override 5/24 by having an in-branch pre-approval (only! online prequalification does NOT override 5/24), or by already being Chase Private Client (as in you see the "Chase Private Client" text on the login screen of the Chase mobile app.)
As of August 2018, all Chase Sapphire cards are (with limited exceptions) subject to an additional restriction:
See Sapphire (CSR & CSP) 48 months between bonuses, August 2018 for details and ongoing discussion.
Landing page with bonus offer (50,000 UR after spending $4,000 in 90 days):
https://creditcards.chase.com/credit...04&IS2F=Y71UH0
Application page: https://applynow.chase.com/FlexAppWe...304&PROMO=DF01
100,000 UR points is worth $1,000 as statement credit, $1,500 when used for travel through the Chase portal, or potentially more if transferred to a partner.
Card features are here: https://www.chase.com/card-benefits/...reserve/travel. The card's Priority Pass includes unlimited guests. (verified in Post #2635 ; also verified by Chase)
Chase Sapphire Reserve Ultimate Rewards Program Agreement
https://chaseonline.chase.com/resources/RPA0511_Web.pdf
Chase Sapphire Reserve Guide to Benefits
https://www.chasebenefits.com/sapphirereserve
The card is made of the same material as the CSP, and is being shipped UPS Next Day Air.
How to determine your account number, expiration date, and shipping date before receiving the card
(** Note that this no longer seems to work checking on 5/18 - the account number in the secure message header is XXXXXX'd out except for last 4 digits)
(** Also I do not see any recent comments 5/18 on timely shipping or shipping method)
1. Send a secure message (SM) from the account. A common SM would be to ask about the sign-up bonus and last day to complete the spend requirement (which appears to be approximately 3.5 months from the date of approval).
2. Check the Sent Messages folder, and the full account number will be listed in the header of the message that you just sent. The number starts with 414720.
3. The expiration date is five years from the month of approval. So, if you were approved on August 31, 2016, your expiration date will be August 2021.
4. CVV2 number is not available, so if a merchant requires it for payment, you must wait for the physical card.
5. According to many reports, the card is not activated until it is shipped, which happens to be via UPS Next Day Air Saver (if shipped on Friday, you will not receive the card until Monday or the next business day). To find out when it is shipped, go to My UPS and sign up for a free account. You'll be notified when a shipment is destined for your address.
6. Contrary to what the customer service rep may tell you about the delivery of the card—such as the card will take 1-2 weeks or that expedited shipping is not available—the card is actually expedited and shipped via express shipping, as mentioned in #5. There is no need to ask for expedited shipping.
Priority Pass Select
Click HERE to read the separate thread discussing this benefit.
As soon as the account shows up online:
1. Click on Go To Ultimate Rewards.
2. Scroll down to the very bottom left and click on "Card Benefits"
3. Activate Membership to request card.
4. Card will take 1-2 weeks and can't be expedited, but members have reported success in charging the lounge access to the card and requesting a refund from Customer Service.
5. PP cards will be issued for the account holder and any AU(s)
6. According to Chase, CSR's PP membership includes guest access.
Duplicate Card
1. If you receive the plastic card, wait for the metal card to arrive automatically.
2. If you receive the metal card, send SM or call to request plastic card (for use with overseas merchants that require a card imprint, because you hate metal cards, whatever).
3. DO NOT request a replacement card (especially under any pretense that the card was lost or misplaced).
4. Both cards will have the same number, expiration and CVV. Both cards will work.
5. It appears that all CSR cards are sent overnight once produced, including the plastic 'replacement' cards. No need to request expedited shipping.
How to get bonus points on the first statement
Act very quickly; you may have less than a week. It depends on the timing of your first statement and when you receive the card. 4K in spending has to clear (not pending) about a week before the statement cuts in order to get the bonus points on that statement. Under "account details" you can see your first payment due date. Your closing date is usually three calendar days after your due date. For instance, if your very first bill is due October 20 that statement would close on September 23, and spending would have to clear by approximately September 16 in order to get the bonus points.
It was a continuation of THIS discussion.
Use this thread to discuss the Sapphire Reserve card offer. There are separate threads to discuss:
$300 Travel Credit
Priority Pass
Concierge Service
Travel Insurance
Global Entry/TSA PreCheck reimbursement.
This card is subject to Chase's 5/24 policy. For information on (and discussion of) the policy, see Applying for Chase Credit Cards, 2017 onward. You can override 5/24 by having an in-branch pre-approval (only! online prequalification does NOT override 5/24), or by already being Chase Private Client (as in you see the "Chase Private Client" text on the login screen of the Chase mobile app.)
As of August 2018, all Chase Sapphire cards are (with limited exceptions) subject to an additional restriction:
The product is not available to either (i) current cardmembers of any Sapphire credit card, or (ii) previous cardmembers of any Sapphire credit card who received a new cardmember bonus within the last 48 months.
Landing page with bonus offer (50,000 UR after spending $4,000 in 90 days):
https://creditcards.chase.com/credit...04&IS2F=Y71UH0
Application page: https://applynow.chase.com/FlexAppWe...304&PROMO=DF01
100,000 UR points is worth $1,000 as statement credit, $1,500 when used for travel through the Chase portal, or potentially more if transferred to a partner.
Card features are here: https://www.chase.com/card-benefits/...reserve/travel. The card's Priority Pass includes unlimited guests. (verified in Post #2635 ; also verified by Chase)
Chase Sapphire Reserve Ultimate Rewards Program Agreement
https://chaseonline.chase.com/resources/RPA0511_Web.pdf
Chase Sapphire Reserve Guide to Benefits
https://www.chasebenefits.com/sapphirereserve
The card is made of the same material as the CSP, and is being shipped UPS Next Day Air.
How to determine your account number, expiration date, and shipping date before receiving the card
(** Note that this no longer seems to work checking on 5/18 - the account number in the secure message header is XXXXXX'd out except for last 4 digits)
(** Also I do not see any recent comments 5/18 on timely shipping or shipping method)
1. Send a secure message (SM) from the account. A common SM would be to ask about the sign-up bonus and last day to complete the spend requirement (which appears to be approximately 3.5 months from the date of approval).
2. Check the Sent Messages folder, and the full account number will be listed in the header of the message that you just sent. The number starts with 414720.
3. The expiration date is five years from the month of approval. So, if you were approved on August 31, 2016, your expiration date will be August 2021.
4. CVV2 number is not available, so if a merchant requires it for payment, you must wait for the physical card.
5. According to many reports, the card is not activated until it is shipped, which happens to be via UPS Next Day Air Saver (if shipped on Friday, you will not receive the card until Monday or the next business day). To find out when it is shipped, go to My UPS and sign up for a free account. You'll be notified when a shipment is destined for your address.
6. Contrary to what the customer service rep may tell you about the delivery of the card—such as the card will take 1-2 weeks or that expedited shipping is not available—the card is actually expedited and shipped via express shipping, as mentioned in #5. There is no need to ask for expedited shipping.
Priority Pass Select
Click HERE to read the separate thread discussing this benefit.
As soon as the account shows up online:
1. Click on Go To Ultimate Rewards.
2. Scroll down to the very bottom left and click on "Card Benefits"
3. Activate Membership to request card.
4. Card will take 1-2 weeks and can't be expedited, but members have reported success in charging the lounge access to the card and requesting a refund from Customer Service.
5. PP cards will be issued for the account holder and any AU(s)
6. According to Chase, CSR's PP membership includes guest access.
Duplicate Card
1. If you receive the plastic card, wait for the metal card to arrive automatically.
2. If you receive the metal card, send SM or call to request plastic card (for use with overseas merchants that require a card imprint, because you hate metal cards, whatever).
3. DO NOT request a replacement card (especially under any pretense that the card was lost or misplaced).
4. Both cards will have the same number, expiration and CVV. Both cards will work.
5. It appears that all CSR cards are sent overnight once produced, including the plastic 'replacement' cards. No need to request expedited shipping.
How to get bonus points on the first statement
Act very quickly; you may have less than a week. It depends on the timing of your first statement and when you receive the card. 4K in spending has to clear (not pending) about a week before the statement cuts in order to get the bonus points on that statement. Under "account details" you can see your first payment due date. Your closing date is usually three calendar days after your due date. For instance, if your very first bill is due October 20 that statement would close on September 23, and spending would have to clear by approximately September 16 in order to get the bonus points.
Chase Sapphire Reserve (CSR) 2017-2019, archived
Jan 11, 2017, 3:57 pm
#152
Join Date: Apr 2001
Location: San Francisco, CA
Programs: UA Gold 1MM, Marriott Platinum
Posts: 548
My spouse and I just applied. We both received a 30-day message. Should I call--any different approach than for the 7-10 day message?
I already have three cards at Chase, spouse has two, and we have plenty of credit we could reallocate. I'm ready to close one of my existing Chase cards anyway. Neither of us is outside the 5/24 rule.
I already have three cards at Chase, spouse has two, and we have plenty of credit we could reallocate. I'm ready to close one of my existing Chase cards anyway. Neither of us is outside the 5/24 rule.
Jan 11, 2017, 5:24 pm
#153
Join Date: Dec 2006
Location: SF Bay Area
Programs: AA LT PLT 3 MM+, BA (very) Blue, CO nobody
Posts: 2,640
My spouse and I just applied. We both received a 30-day message. Should I call--any different approach than for the 7-10 day message?
I already have three cards at Chase, spouse has two, and we have plenty of credit we could reallocate. I'm ready to close one of my existing Chase cards anyway. Neither of us is outside the 5/24 rule.
I already have three cards at Chase, spouse has two, and we have plenty of credit we could reallocate. I'm ready to close one of my existing Chase cards anyway. Neither of us is outside the 5/24 rule.
Jan 11, 2017, 5:40 pm
#154
Join Date: Jul 2014
Posts: 19
My mom had opened three personal cards (all Chase) plus 1 business card (also Chase) within the past 24 months. She also opened three store cards (could only be used in store) during that period. That sounds like 3/24 or 5/24. Application went to review, then she called twice for recon but they haven't budged. Denied (so far). Strange.
Jan 11, 2017, 6:07 pm
#155
Join Date: Nov 2008
Location: PHL
Programs: AAdvantage Platinum, Hilton HHonors Diamond
Posts: 1,203
Absolutely awful time with the reconsideration line tonight. First wait time wasn't bad at 25 minutes and the agent was great. He was in the process of moving credit lines around and then:
"We're sorry your call has been disconnected. If you feel this was in error, please call back."
Well 45 minute later the next agent said "yes I see the notes. Yes, he said it was OK to move the credit lines. It's going to a senior analyst. I cannot do anything." Completely unhelpful and wanted to get me off the line ASAP. I never got to mention my authorized user card or anything. First agent was likely to push it through IMO until their system screwed me somehow.
I'm just assuming I will be denied at this point. What a huge waste of time.
"We're sorry your call has been disconnected. If you feel this was in error, please call back."
Well 45 minute later the next agent said "yes I see the notes. Yes, he said it was OK to move the credit lines. It's going to a senior analyst. I cannot do anything." Completely unhelpful and wanted to get me off the line ASAP. I never got to mention my authorized user card or anything. First agent was likely to push it through IMO until their system screwed me somehow.
I'm just assuming I will be denied at this point. What a huge waste of time.
Jan 11, 2017, 6:10 pm
#156
Join Date: Apr 2015
Posts: 309
My mom had opened three personal cards (all Chase) plus 1 business card (also Chase) within the past 24 months. She also opened three store cards (could only be used in store) during that period. That sounds like 3/24 or 5/24. Application went to review, then she called twice for recon but they haven't budged. Denied (so far). Strange.
Jan 11, 2017, 6:22 pm
#157
Join Date: Sep 2015
Posts: 11
I applied at 10pm Monday night and was immediately approved (I am an amateur compared to most of you and only have the United MileagePlus Explorer card). The new card arrived today, just in time for my trip to Europe on Friday 
.
.
Jan 11, 2017, 6:27 pm
#158
Join Date: Jan 2016
Programs: IHG Platinum, Hyatt Explorist, WN A-List
Posts: 32
My wife applied last Friday, went pending. Called today and was denied due to 5/24. She is at 4/24 for personal and has the Ink card. Odd that they are insisting on counting it since it is not on her credit report. I was at 4/24 and am an AU on the same Ink card and I got approved back in October. Any similar issues or tips??
Jan 11, 2017, 8:10 pm
#160
Join Date: Apr 2015
Posts: 309
As far as business cards are concerned, cards opened with AmExm Citi etc dont count since they dont show up on your credit report. But if you opened one with Chase...they know what you opened and when you opened it. So that will count.
Jan 11, 2017, 8:11 pm
#161
Join Date: May 2006
Posts: 29
My wife applied last Friday, went pending. Called today and was denied due to 5/24. She is at 4/24 for personal and has the Ink card. Odd that they are insisting on counting it since it is not on her credit report. I was at 4/24 and am an AU on the same Ink card and I got approved back in October. Any similar issues or tips??
Jan 11, 2017, 9:43 pm
#162
Join Date: Dec 2001
Location: Carlsbad,CA USA
Programs: Marriott Bonvoy Titanuim/Lifetime Platinum, Hilton Gold, United Silver
Posts: 1,534
Just went online and applied and got approved at 11:36 PM ET on 1/11.
Am I correct that the $300 travel credit is per calendar year?
Am I correct that the $300 travel credit is per calendar year?
Jan 11, 2017, 10:59 pm
#163
Join Date: Apr 2014
Posts: 83
Well I am not 100% sure how the store cards are treated, but if it was me I would count them since it is credit being extended to you and you are responsible for it. Its different than being AU where you are not responsible.
As far as business cards are concerned, cards opened with AmExm Citi etc dont count since they dont show up on your credit report. But if you opened one with Chase...they know what you opened and when you opened it. So that will count.
As far as business cards are concerned, cards opened with AmExm Citi etc dont count since they dont show up on your credit report. But if you opened one with Chase...they know what you opened and when you opened it. So that will count.
Jan 12, 2017, 5:53 am
#164
Join Date: Feb 2011
Location: Pembroke NH
Programs: Diamond Hilton, Gold Marriott
Posts: 39
Anyone know if the cutoff for the 100k points was yesterday or today? They are still advertising it on their website, and I just got approved.
Jan 12, 2017, 6:31 am
#165
Join Date: Oct 2012
Location: BOS
Programs: MR, UR, AA, AS, HH Gold, SPG Gold, HGP, RR
Posts: 708