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Chase Sapphire Reserve (CSR) 50k UR (Benefit reductions August 2018)

Chase Sapphire Reserve (CSR) 50k UR (Benefit reductions August 2018)

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Old Dec 12, 18, 1:08 am   -   Wikipost
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Last edit by: beltway
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This thread is a continuation of THIS discussion.

Use this thread to discuss the Sapphire Reserve card offer. There are separate threads to discuss:

$300 Travel Credit
Priority Pass
Concierge Service
Travel Insurance
Global Entry/TSA PreCheck reimbursement.


This card is subject to Chase's 5/24 policy. For information on (and discussion of) the policy, see Applying for Chase Credit Cards, 2017 onward. You can override 5/24 by having an in-branch pre-approval (only! online prequalification does NOT override 5/24), or by already being Chase Private Client (as in you see the "Chase Private Client" text on the login screen of the Chase mobile app.)

As of August 2018, all Chase Sapphire cards are (with limited exceptions) subject to an additional restriction:
The product is not available to either (i) current cardmembers of any Sapphire credit card, or (ii) previous cardmembers of any Sapphire credit card who received a new cardmember bonus within the last 48 months.
See Sapphire (CSR & CSP) 48 months between bonuses, August 2018 for details and ongoing discussion.

Landing page with bonus offer (50,000 UR after spending $4,000 in 90 days):

https://creditcards.chase.com/credit...04&IS2F=Y71UH0

Application page: https://applynow.chase.com/FlexAppWe...304&PROMO=DF01

100,000 UR points is worth $1,000 as statement credit, $1,500 when used for travel through the Chase portal, or potentially more if transferred to a partner.

Card features are here: https://www.chase.com/card-benefits/...reserve/travel. The card's Priority Pass includes unlimited guests. (verified in Post #2635 ; also verified by Chase)

Chase Sapphire Reserve Ultimate Rewards Program Agreement
https://chaseonline.chase.com/resources/RPA0511_Web.pdf

Chase Sapphire Reserve Guide to Benefits
https://www.chasebenefits.com/sapphirereserve

The card is made of the same material as the CSP, and is being shipped UPS Next Day Air.

How to determine your account number, expiration date, and shipping date before receiving the card
(** Note that this no longer seems to work checking on 5/18 - the account number in the secure message header is XXXXXX'd out except for last 4 digits)
(** Also I do not see any recent comments 5/18 on timely shipping or shipping method)

1. Send a secure message (SM) from the account. A common SM would be to ask about the sign-up bonus and last day to complete the spend requirement (which appears to be approximately 3.5 months from the date of approval).
2. Check the Sent Messages folder, and the full account number will be listed in the header of the message that you just sent. The number starts with 414720.
3. The expiration date is five years from the month of approval. So, if you were approved on August 31, 2016, your expiration date will be August 2021.
4. CVV2 number is not available, so if a merchant requires it for payment, you must wait for the physical card.
5. According to many reports, the card is not activated until it is shipped, which happens to be via UPS Next Day Air Saver (if shipped on Friday, you will not receive the card until Monday or the next business day). To find out when it is shipped, go to My UPS and sign up for a free account. You'll be notified when a shipment is destined for your address.
6. Contrary to what the customer service rep may tell you about the delivery of the card—such as the card will take 1-2 weeks or that expedited shipping is not available—the card is actually expedited and shipped via express shipping, as mentioned in #5. There is no need to ask for expedited shipping.

Priority Pass Select
Click HERE to read the separate thread discussing this benefit.
As soon as the account shows up online:
1. Click on Go To Ultimate Rewards.
2. Scroll down to the very bottom left and click on "Card Benefits"
3. Activate Membership to request card.
4. Card will take 1-2 weeks and can't be expedited, but members have reported success in charging the lounge access to the card and requesting a refund from Customer Service.
5. PP cards will be issued for the account holder and any AU(s)
6. According to Chase, CSR's PP membership includes guest access.

Duplicate Card
1. If you receive the plastic card, wait for the metal card to arrive automatically.
2. If you receive the metal card, send SM or call to request plastic card (for use with overseas merchants that require a card imprint, because you hate metal cards, whatever).
3. DO NOT request a replacement card (especially under any pretense that the card was lost or misplaced).
4. Both cards will have the same number, expiration and CVV. Both cards will work.
5. It appears that all CSR cards are sent overnight once produced, including the plastic 'replacement' cards. No need to request expedited shipping.

How to get bonus points on the first statement
Act very quickly; you may have less than a week. It depends on the timing of your first statement and when you receive the card. 4K in spending has to clear (not pending) about a week before the statement cuts in order to get the bonus points on that statement. Under "account details" you can see your first payment due date. Your closing date is usually three calendar days after your due date. For instance, if your very first bill is due October 20 that statement would close on September 23, and spending would have to clear by approximately September 16 in order to get the bonus points.
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Old Jan 10, 17, 7:25 pm
  #136  
 
Join Date: Nov 2016
Posts: 89
I was pre approved in branch last week and received the card today. I made my first restaurant purchase too tonight. One thing I will likely not be able to take advantage of is the Priority Pass lounge access.
Meola10 is offline  
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Old Jan 10, 17, 9:09 pm
  #137  
 
Join Date: Mar 2015
Location: MSP
Programs: UR, RR, MileagePLus, Dividend Miles (R.I.P), AAdvantage, HHonors, IHG, Skymiles
Posts: 107
UPDATE: Wife got 7-10 day pending notice when applying Saturday night. She spaced out calling recon on Sunday and then yesterday night (Monday) she got a UPS message that said a package was on its way with 2 day mail. We looked online and the Reserve had been added to her account!!

FYI she was 4/24 with a recently closed Sapphire due to inactivity (she didn't use it for a year, after downgrading it from a Preferred.) She had one other Chase card open at the time and we did not request a CL reduction. We figured her Chase CL was already reduced when the Sapphire closed.
valuetactics is offline  
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Old Jan 10, 17, 9:23 pm
  #138  
 
Join Date: Dec 2013
Location: On a plane
Programs: UA 1K, Hertz PC, Marriott/SPG Platinum
Posts: 62
Applied Monday morning 1/9, card shows up tomorrow. Just in time for about $20k of company reimbursed hotels and another chunk for flights and food. Timing worked out great
RegularGuy22 is offline  
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Old Jan 10, 17, 10:33 pm
  #139  
 
Join Date: Oct 2012
Location: BOS
Programs: MR, UR, AA, AS, HH Gold, SPG Gold, HGP, RR
Posts: 695
Do the reimbursed travel expenses and global entry fees count toward minimum spend?
SquarePeg is offline  
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Old Jan 10, 17, 10:39 pm
  #140  
 
Join Date: Oct 2005
Location: SF
Programs: UA, VX, QF, EY, VA
Posts: 754
Originally Posted by tatys00 View Post
I did not get approved instantly. I got a response will be send in 7-10 days.

If I do get approved after tomorrow or if don't get approved and I call recon line will I loose the 100k offer?
No, you won't lose the points. You applied for a specific offer. If approved you'll get that offer.
patrick.barnes is offline  
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Old Jan 11, 17, 12:14 am
  #141  
 
Join Date: Jul 2013
Location: CLE
Programs: NEXUS, MileagePlus Platinum, IHG Spire, Marriott Gold, HHonors Diamond, National EE
Posts: 82
Originally Posted by SquarePeg View Post
Do the reimbursed travel expenses and global entry fees count toward minimum spend?
Yes. Refer to today's post from The Points Guy.

http://thepointsguy.com/2017/01/6-po...phire-reserve/
trmbn65 is offline  
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Old Jan 11, 17, 5:29 am
  #142  
 
Join Date: Mar 2007
Location: SJC/SFO
Programs: UA 1MM/*A Gold, WN A+ CP, MR LT PP, IHG Plat, HH Gold
Posts: 4,953
I had my wife apply a few days ago before the threatened end of the online promo. Instant approval. It's not ideal having the card and benefits in her name since I travel more, but I'm at 14/24 so didn't bother applying.
darthbimmer is offline  
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Old Jan 11, 17, 7:29 am
  #143  
 
Join Date: May 2006
Posts: 25
Ends online Jan 11

Originally Posted by Troopers View Post
Online 100k bonus ending next Thursday Jan 12th per TPG.

In-branch offer will remain 100k bonus thru March 12.

http://thepointsguy.com/2017/01/chas...-bonus-ending/
According to the Chase web page the online sign up ends on Jan 11.
100,000 Bonus Points after you spend $4,000 on purchases in the first 3 months from account opening.
100K Online Offer Ends Soon. Apply by Jan. 11.
This product is not available to either (i) current cardmembers of this credit card, or (ii) previous cardmembers of this credit card who received a new cardmember bonus for this credit card within the last 24 months. T
pilotwife is offline  
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Old Jan 11, 17, 7:59 am
  #144  
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Join Date: Jul 2008
Location: IAH
Programs: DL/UA Silver, Hilton Diamond, Starriott Plat, Hyatt FreeBottleofWaterist
Posts: 7,407
Well the prospect of the bonus ending online, and knowing I'd unlikely get her to a branch, I got my mom to finally apply. Auto approval, which wasn't surprising as she's well under 5/24 and has a Chase history.
krazykanuck is offline  
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Old Jan 11, 17, 10:28 am
  #145  
 
Join Date: Sep 2006
Location: HNL
Programs: AS MVP, HH Diamond
Posts: 3,178
I'm 6/24 with 2 of the 6 as AU. Applied last night and called recon this morning. Despite my usual schmoozing, the guy was unable to help. I suggested that 2 of the 6 cards were authorized user accounts and he basically said the system saw what it saw and he couldn't do anything.
Ripper3785 is offline  
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Old Jan 11, 17, 11:02 am
  #146  
 
Join Date: Nov 2014
Location: NYC
Posts: 531
Originally Posted by Ripper3785 View Post
I'm 6/24 with 2 of the 6 as AU. Applied last night and called recon this morning. Despite my usual schmoozing, the guy was unable to help. I suggested that 2 of the 6 cards were authorized user accounts and he basically said the system saw what it saw and he couldn't do anything.
HUCA
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Old Jan 11, 17, 11:12 am
  #147  
 
Join Date: Dec 2014
Posts: 71
Originally Posted by Ripper3785 View Post
I'm 6/24 with 2 of the 6 as AU. Applied last night and called recon this morning. Despite my usual schmoozing, the guy was unable to help. I suggested that 2 of the 6 cards were authorized user accounts and he basically said the system saw what it saw and he couldn't do anything.
What was the number you called
departingBOS is offline  
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Old Jan 11, 17, 12:15 pm
  #148  
 
Join Date: Dec 2016
Location: SF
Programs: Elite status at local McDonalds, Carwash, and Post Office
Posts: 51
Originally Posted by Ripper3785 View Post
I'm 6/24 with 2 of the 6 as AU. Applied last night and called recon this morning. Despite my usual schmoozing, the guy was unable to help. I suggested that 2 of the 6 cards were authorized user accounts and he basically said the system saw what it saw and he couldn't do anything.
Call back until you get someone willing to help, I had one rep tell me know, hung up, immediately called back to a different person and they resubmitted my wife's application without counting AU's on her account. Every person in this game is different, some are nicer than others, if that doesn't work, ask for a supervisor. It can be done, they are just told to say no.
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Old Jan 11, 17, 2:26 pm
  #149  
 
Join Date: Sep 2006
Location: HNL
Programs: AS MVP, HH Diamond
Posts: 3,178
Originally Posted by NYCFlyer10001 View Post
HUCA
Originally Posted by CJS415 View Post
Call back until you get someone willing to help, I had one rep tell me know, hung up, immediately called back to a different person and they resubmitted my wife's application without counting AU's on her account. Every person in this game is different, some are nicer than others, if that doesn't work, ask for a supervisor. It can be done, they are just told to say no.
Thanks for the encouragement, folks. I will give it a try or three.
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Old Jan 11, 17, 3:39 pm
  #150  
 
Join Date: Dec 2013
Location: IND, ORD
Programs: AA plat, IHG plat, SPG gold United silver
Posts: 131
Just applied and got the 7-10 message. Called them, 1-888-270-2127 and moved some credit from my Hyatt card and I was approved. Took 10 minutes.
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