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Chase Sapphire Reserve (CSR) 2017-2019, archived

Chase Sapphire Reserve (CSR) 2017-2019, archived

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Old Jan 14, 20, 1:38 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: StartinSanDiego
Wiki Link
This thread is now archived. The 2020 version is here: https://www.flyertalk.com/forum/chas...-benefits.html
It was a continuation of THIS discussion.

Use this thread to discuss the Sapphire Reserve card offer. There are separate threads to discuss:

$300 Travel Credit
Priority Pass
Concierge Service
Travel Insurance
Global Entry/TSA PreCheck reimbursement.


This card is subject to Chase's 5/24 policy. For information on (and discussion of) the policy, see Applying for Chase Credit Cards, 2017 onward. You can override 5/24 by having an in-branch pre-approval (only! online prequalification does NOT override 5/24), or by already being Chase Private Client (as in you see the "Chase Private Client" text on the login screen of the Chase mobile app.)

As of August 2018, all Chase Sapphire cards are (with limited exceptions) subject to an additional restriction:
The product is not available to either (i) current cardmembers of any Sapphire credit card, or (ii) previous cardmembers of any Sapphire credit card who received a new cardmember bonus within the last 48 months.
See Sapphire (CSR & CSP) 48 months between bonuses, August 2018 for details and ongoing discussion.

Landing page with bonus offer (50,000 UR after spending $4,000 in 90 days):

https://creditcards.chase.com/credit...04&IS2F=Y71UH0

Application page: https://applynow.chase.com/FlexAppWe...304&PROMO=DF01

100,000 UR points is worth $1,000 as statement credit, $1,500 when used for travel through the Chase portal, or potentially more if transferred to a partner.

Card features are here: https://www.chase.com/card-benefits/...reserve/travel. The card's Priority Pass includes unlimited guests. (verified in Post #2635 ; also verified by Chase)

Chase Sapphire Reserve Ultimate Rewards Program Agreement
https://chaseonline.chase.com/resources/RPA0511_Web.pdf

Chase Sapphire Reserve Guide to Benefits
https://www.chasebenefits.com/sapphirereserve

The card is made of the same material as the CSP, and is being shipped UPS Next Day Air.

How to determine your account number, expiration date, and shipping date before receiving the card
(** Note that this no longer seems to work checking on 5/18 - the account number in the secure message header is XXXXXX'd out except for last 4 digits)
(** Also I do not see any recent comments 5/18 on timely shipping or shipping method)

1. Send a secure message (SM) from the account. A common SM would be to ask about the sign-up bonus and last day to complete the spend requirement (which appears to be approximately 3.5 months from the date of approval).
2. Check the Sent Messages folder, and the full account number will be listed in the header of the message that you just sent. The number starts with 414720.
3. The expiration date is five years from the month of approval. So, if you were approved on August 31, 2016, your expiration date will be August 2021.
4. CVV2 number is not available, so if a merchant requires it for payment, you must wait for the physical card.
5. According to many reports, the card is not activated until it is shipped, which happens to be via UPS Next Day Air Saver (if shipped on Friday, you will not receive the card until Monday or the next business day). To find out when it is shipped, go to My UPS and sign up for a free account. You'll be notified when a shipment is destined for your address.
6. Contrary to what the customer service rep may tell you about the delivery of the card—such as the card will take 1-2 weeks or that expedited shipping is not available—the card is actually expedited and shipped via express shipping, as mentioned in #5. There is no need to ask for expedited shipping.

Priority Pass Select
Click HERE to read the separate thread discussing this benefit.
As soon as the account shows up online:
1. Click on Go To Ultimate Rewards.
2. Scroll down to the very bottom left and click on "Card Benefits"
3. Activate Membership to request card.
4. Card will take 1-2 weeks and can't be expedited, but members have reported success in charging the lounge access to the card and requesting a refund from Customer Service.
5. PP cards will be issued for the account holder and any AU(s)
6. According to Chase, CSR's PP membership includes guest access.

Duplicate Card
1. If you receive the plastic card, wait for the metal card to arrive automatically.
2. If you receive the metal card, send SM or call to request plastic card (for use with overseas merchants that require a card imprint, because you hate metal cards, whatever).
3. DO NOT request a replacement card (especially under any pretense that the card was lost or misplaced).
4. Both cards will have the same number, expiration and CVV. Both cards will work.
5. It appears that all CSR cards are sent overnight once produced, including the plastic 'replacement' cards. No need to request expedited shipping.

How to get bonus points on the first statement
Act very quickly; you may have less than a week. It depends on the timing of your first statement and when you receive the card. 4K in spending has to clear (not pending) about a week before the statement cuts in order to get the bonus points on that statement. Under "account details" you can see your first payment due date. Your closing date is usually three calendar days after your due date. For instance, if your very first bill is due October 20 that statement would close on September 23, and spending would have to clear by approximately September 16 in order to get the bonus points.
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Old Sep 6, 18, 8:59 am
  #916  
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Join Date: Apr 2016
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Originally Posted by lax01 View Post
Purely emotional at this point... I wanted to churn the card and get the sign-up bonus again...
Chases's 24 months is better than AE's once in a lifetime bonus.
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Old Sep 6, 18, 9:23 am
  #917  
mia
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Originally Posted by vh_bu98 View Post
Chases's 24 months is better than AE's once in a lifetime bonus.
Chase's 24 months is now 48 months, and Chase has only one Sapphire Reserve card (plus JPM Reserve) while American Express has ~5 versions of Platinum that are broadly available: standard, Ameriprise, Morgan Stanley, Schwab, Business -and- American Express uses targeted offers that waive the previous cardholder requirement.
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Old Sep 6, 18, 12:08 pm
  #918  
 
Join Date: Sep 2006
Location: PHX
Programs: AS MVP, HH Diamond
Posts: 3,254
Not sure if this is the right thread or if it should be in the downgrade thread-

Wife also has CSR and we intend to keep hers.

For me- CSR opened 9/17. 2nd AF hit 9/1/18. Dashboard says my next $300 travel credit begins after Sept statement (9/10). Notice the terms state the credit can take 1-2 billing cycles to post, though this was not the case last year. Can I get the travel credits, downgrade/PC to CFU and avoid the $450 AF? If so, any other complications I should be aware of?
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Old Sep 6, 18, 10:08 pm
  #919  
 
Join Date: Jul 2010
Posts: 880
Originally Posted by Ripper3785 View Post
Not sure if this is the right thread or if it should be in the downgrade thread-

Wife also has CSR and we intend to keep hers.

For me- CSR opened 9/17. 2nd AF hit 9/1/18. Dashboard says my next $300 travel credit begins after Sept statement (9/10). Notice the terms state the credit can take 1-2 billing cycles to post, though this was not the case last year. Can I get the travel credits, downgrade/PC to CFU and avoid the $450 AF? If so, any other complications I should be aware of?
Somebody may have a better answer but you should be able to get the full $450 back...if your travel charges post within 41 days of the statement date where the AF posted - this was the language I got from secure messaging Chase:
XXXX please know that an account is eligible for full
refund of annual membership fee when account product is
changed within 41 days from statement date after annual
membership fee is assessed.
At the very worst, you should get some prorated amount refunded back when you PC
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Old Sep 7, 18, 6:52 am
  #920  
 
Join Date: Sep 2011
Posts: 1,841
Originally Posted by Ripper3785 View Post
Not sure if this is the right thread or if it should be in the downgrade thread-

Wife also has CSR and we intend to keep hers.

For me- CSR opened 9/17. 2nd AF hit 9/1/18. Dashboard says my next $300 travel credit begins after Sept statement (9/10). Notice the terms state the credit can take 1-2 billing cycles to post, though this was not the case last year. Can I get the travel credits, downgrade/PC to CFU and avoid the $450 AF? If so, any other complications I should be aware of?
Once your travel credits post, which should be simultaneous with the charges, you are free to downgrade. As best we can tell, current policy is a full refund if you downgrade within 40 days of the statement date containing your annual fee. This is a new policy that was put in place a few short months ago, so we're still flushing out the details as it's not documented anywhere. In other words, don't cut it too close.

Last edited by pallhedge; Sep 7, 18 at 7:19 am Reason: spelling error
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Old Sep 7, 18, 5:30 pm
  #921  
 
Join Date: Sep 2006
Location: PHX
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Originally Posted by pallhedge View Post
Once your travel credits post, which should be simultaneous with the charges, you are free to downgrade. As best we can tell, current policy is a full refund if you downgrade within 40 days of the statement date containing your annual fee. This is a new policy that was put in place a few short months ago, so we're still flushing out the details as it's not documented anywhere. In other words, don't cut it too close.
Thank you for the specific info I was looking for! Will report back when I see how much of the annual fee they refund.

I do need to wait until after my Sept 10 statement posts to make the travel charges eligible for the $300 credit, correct? That is what's stated on my dashboard.. Have a couple of small things while traveling this weekend, maybe I'll test it to add DPs.
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Old Sep 7, 18, 5:51 pm
  #922  
 
Join Date: Sep 2011
Posts: 1,841
Originally Posted by Ripper3785 View Post
Thank you for the specific info I was looking for! Will report back when I see how much of the annual fee they refund.

I do need to wait until after my Sept 10 statement posts to make the travel charges eligible for the $300 credit, correct? That is what's stated on my dashboard.. Have a couple of small things while traveling this weekend, maybe I'll test it to add DPs.
Just keep an eye on your dashboard. As soon as the credit resets to 0, you're good to go.

It's unusual, and a little unfortunate, that your AF posted before your anniversary. This gives you less time to use the credit once it resets, but you should still be fine.
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Old Sep 7, 18, 8:43 pm
  #923  
 
Join Date: Sep 2017
Posts: 332
Finally time for a CSR

I'm 4/24. Applied for and was approved for a CIU on 7/11/18. Just completed the spending requirement with the statement that closed this month. But now I have unexpected medical bills so even though i was hoping for a better signup bonus for the CSR I'm going to apply in the next week or so. Just wondering has there been enough time since receiving my last card. Thanks
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Old Sep 7, 18, 9:40 pm
  #924  
 
Join Date: May 2015
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https://www.flyertalk.com/forum/chas...17-onward.html
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Old Sep 9, 18, 1:05 pm
  #925  
 
Join Date: May 2014
Location: Washington, D.C.
Programs: BA, UA, AA Platinum, SPG Gold, Hyatt Diamond
Posts: 29
Hello all. I would love some advice. I have a CSP and want to close it and get the CSR with sign up bonus. I know I cannot get the bonus if I "upgrade" from CSP to CSR. It has been more than 48mo since I got my sign up bonus from the CSP. My question is how long would I have to wait if I cancelled my CSP and signed up for the CSR.? I have 820+ CS. Also, if i close out my current CSP card completely, what happens to my UR points? would they stay there until i get the CSR card or should I transfer all of them to my husband's CSP card? I am not a churner so don't know a lot but would really appreciate advice! Similarly, if there are other cards I should be looking at, let me know! I have the AmEx Starwood but may cancel that too. I am not loyal to any specific airline(s) or hotel(s) so not sure branded cards are great for me?
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Old Sep 9, 18, 1:10 pm
  #926  
mia
A FlyerTalk Posting Legend; Moderator: American Express, Capital One, Citi, Chase, Credit Card Programs, Diners Club, Signatures
 
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Originally Posted by Bennoch View Post
....how long would I have to wait if I cancelled my CSP and signed up for the CSR.? .... if i close out my current CSP card completely, what happens to my UR points?....
If you close your card account the points are lost. You need to redeem the points first -or- downgrade the Sapphire Preferred to a Freedom or Freedom Unlimited account. This will preserve the points. Wait a week or two for Chase's system to fully recognize that you no longer have a Sapphire card, and then apply for Reserve.
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Old Sep 9, 18, 1:30 pm
  #927  
 
Join Date: May 2014
Location: Washington, D.C.
Programs: BA, UA, AA Platinum, SPG Gold, Hyatt Diamond
Posts: 29
Originally Posted by mia View Post
If you close your card account the points are lost. You need to redeem the points first -or- downgrade the Sapphire Preferred to a Freedom or Freedom Unlimited account. This will preserve the points. Wait a week or two for Chase's system to fully recognize that you no longer have a Sapphire card, and then apply for Reserve.
Wow, thanks for the quick response Mia! I read somewhere that even if you downgrade to Freedom your account will still show that it was a Sapphire/Freedom card so I might not get the sign up bonus b/c I would get counted as having a Sapphire card..? Is that true?
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Old Sep 9, 18, 2:03 pm
  #928  
mia
A FlyerTalk Posting Legend; Moderator: American Express, Capital One, Citi, Chase, Credit Card Programs, Diners Club, Signatures
 
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Originally Posted by Bennoch View Post
.... account will still show that it was a Sapphire....
For awhile, this is the reason that I suggested waiting a week or two after downgrading before applying for Reserve. Read more here:

​​​​​​​Downgraded Sapphire Preferred to Freedom Unlimited, but Reserve app rejected.

https://www.flyertalk.com/forum/chas...16-onward.html
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Old Sep 9, 18, 3:30 pm
  #929  
 
Join Date: Feb 2013
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Originally Posted by Bennoch View Post
...still show that it was a Sapphire...
I've read on some blogs some people waited 31 days to be safe.
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Old Sep 10, 18, 7:06 am
  #930  
 
Join Date: Sep 2011
Posts: 1,841
Originally Posted by SuperKirby View Post
I've read on some blogs some people waited 31 days to be safe.
If you downgrade, a week is sufficient. If you choose to cancel your CSP, you need to wait 31 days AND you must also address the issue of moving your points first. Downgrading is the obvious preferred route.
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