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Chase Sapphire Reserve (CSR) 2017-2019, archived

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Old Jan 10, 2017, 9:46 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: StartinSanDiego
This thread is now archived. The 2020 version is here: https://www.flyertalk.com/forum/chase-ultimate-rewards/1997467-sapphire-reserve-higher-annual-fee-550-lyft-doordash-benefits.html
It was a continuation of THIS discussion.

Use this thread to discuss the Sapphire Reserve card offer. There are separate threads to discuss:

$300 Travel Credit
Priority Pass
Concierge Service
Travel Insurance
Global Entry/TSA PreCheck reimbursement.


This card is subject to Chase's 5/24 policy. For information on (and discussion of) the policy, see Applying for Chase Credit Cards, 2017 onward. You can override 5/24 by having an in-branch pre-approval (only! online prequalification does NOT override 5/24), or by already being Chase Private Client (as in you see the "Chase Private Client" text on the login screen of the Chase mobile app.)

As of August 2018, all Chase Sapphire cards are (with limited exceptions) subject to an additional restriction:
The product is not available to either (i) current cardmembers of any Sapphire credit card, or (ii) previous cardmembers of any Sapphire credit card who received a new cardmember bonus within the last 48 months.
See Sapphire (CSR & CSP) 48 months between bonuses, August 2018 for details and ongoing discussion.

Landing page with bonus offer (50,000 UR after spending $4,000 in 90 days):

https://creditcards.chase.com/credit...04&IS2F=Y71UH0

Application page: https://applynow.chase.com/FlexAppWe...304&PROMO=DF01

100,000 UR points is worth $1,000 as statement credit, $1,500 when used for travel through the Chase portal, or potentially more if transferred to a partner.

Card features are here: https://www.chase.com/card-benefits/...reserve/travel. The card's Priority Pass includes unlimited guests. (verified in Post #2635 ; also verified by Chase)

Chase Sapphire Reserve Ultimate Rewards Program Agreement
https://chaseonline.chase.com/resources/RPA0511_Web.pdf

Chase Sapphire Reserve Guide to Benefits
https://www.chasebenefits.com/sapphirereserve

The card is made of the same material as the CSP, and is being shipped UPS Next Day Air.

How to determine your account number, expiration date, and shipping date before receiving the card
(** Note that this no longer seems to work checking on 5/18 - the account number in the secure message header is XXXXXX'd out except for last 4 digits)
(** Also I do not see any recent comments 5/18 on timely shipping or shipping method)

1. Send a secure message (SM) from the account. A common SM would be to ask about the sign-up bonus and last day to complete the spend requirement (which appears to be approximately 3.5 months from the date of approval).
2. Check the Sent Messages folder, and the full account number will be listed in the header of the message that you just sent. The number starts with 414720.
3. The expiration date is five years from the month of approval. So, if you were approved on August 31, 2016, your expiration date will be August 2021.
4. CVV2 number is not available, so if a merchant requires it for payment, you must wait for the physical card.
5. According to many reports, the card is not activated until it is shipped, which happens to be via UPS Next Day Air Saver (if shipped on Friday, you will not receive the card until Monday or the next business day). To find out when it is shipped, go to My UPS and sign up for a free account. You'll be notified when a shipment is destined for your address.
6. Contrary to what the customer service rep may tell you about the delivery of the card—such as the card will take 1-2 weeks or that expedited shipping is not available—the card is actually expedited and shipped via express shipping, as mentioned in #5. There is no need to ask for expedited shipping.

Priority Pass Select
Click HERE to read the separate thread discussing this benefit.
As soon as the account shows up online:
1. Click on Go To Ultimate Rewards.
2. Scroll down to the very bottom left and click on "Card Benefits"
3. Activate Membership to request card.
4. Card will take 1-2 weeks and can't be expedited, but members have reported success in charging the lounge access to the card and requesting a refund from Customer Service.
5. PP cards will be issued for the account holder and any AU(s)
6. According to Chase, CSR's PP membership includes guest access.

Duplicate Card
1. If you receive the plastic card, wait for the metal card to arrive automatically.
2. If you receive the metal card, send SM or call to request plastic card (for use with overseas merchants that require a card imprint, because you hate metal cards, whatever).
3. DO NOT request a replacement card (especially under any pretense that the card was lost or misplaced).
4. Both cards will have the same number, expiration and CVV. Both cards will work.
5. It appears that all CSR cards are sent overnight once produced, including the plastic 'replacement' cards. No need to request expedited shipping.

How to get bonus points on the first statement
Act very quickly; you may have less than a week. It depends on the timing of your first statement and when you receive the card. 4K in spending has to clear (not pending) about a week before the statement cuts in order to get the bonus points on that statement. Under "account details" you can see your first payment due date. Your closing date is usually three calendar days after your due date. For instance, if your very first bill is due October 20 that statement would close on September 23, and spending would have to clear by approximately September 16 in order to get the bonus points.
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Chase Sapphire Reserve (CSR) 2017-2019, archived

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Old Aug 28, 2018, 6:04 am
  #886  
 
Join Date: Sep 2011
Posts: 1,857
Originally Posted by lsquare
In your opinion, besides the CSR, which other Chase cards I should apply for before considering other cards?
All of the Ink Business cards beginning with Ink Preferred, consider double-dipping the CSP with the CSR, then focus on either Marriott, Southwest or United, depending on your eligibility and needs.

Originally Posted by sheldor
I did a double dip of CSR and CSP in June and met the CSP minimum spend in a month and got the 50k bonus.
I hit the CSR minimum spend a few days back and have not yet received the bonus. When I sent a secure message, they told me that since I received the bonus for CSP in June, I won't get it for CSR. I'm hoping this is not correct. my statement closes in a few days. Any recent datapoints?
Check your Ultimate Rewards dashboard. It will tell you how many points you have pending on your next statement.

I've seen dozens if not hundreds of examples of the double-dip over the last year. The bonus success rate has been 100% for those that meet the minimum spend.
pallhedge is offline  
Old Aug 28, 2018, 10:52 am
  #887  
 
Join Date: May 2005
Location: Los Angeles
Posts: 600
I don't mind the 24 to 48 month rule at all. Hopefully, this will discourage churners and prevent a devaluation.

Bonus points to Chase for implementing this rule nearly two years after CSR was released as an additional sting to churners.
Statman is offline  
Old Aug 28, 2018, 12:07 pm
  #888  
mia
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Join Date: Jun 2003
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Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
Originally Posted by lsquare
If my application for the CSR is declined, how long should I wait before re-applying?...
The answer would depend on the reason(s) stated in the rejection letter.
mia is offline  
Old Aug 28, 2018, 12:10 pm
  #889  
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Originally Posted by mia
The answer would depend on the reason(s) stated in the rejection letter.
But it's usually a generic letter and no specifics right?
lsquare is online now  
Old Aug 28, 2018, 7:16 pm
  #890  
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Originally Posted by sheldor
I did a double dip of CSR and CSP in June and met the CSP minimum spend in a month and got the 50k bonus.
I hit the CSR minimum spend a few days back and have not yet received the bonus. When I sent a secure message, they told me that since I received the bonus for CSP in June, I won't get it for CSR. I'm hoping this is not correct. my statement closes in a few days. Any recent datapoints?
Chase instituted an new policy of allowing only ONE Sapphire card last year. I think this is the issue. See: https://www.flyertalk.com/forum/chas...hire-card.html So, while you were able to get two Sapphire cards you'll only get one bonus.

Someone correct me if I'm wrong.
philemer is offline  
Old Aug 28, 2018, 7:29 pm
  #891  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
Originally Posted by philemer
.... able to get two Sapphire cards you'll only get one bonus.
We have anecdotal reports that if you apply for Sapphire Preferred and Reserve on the same day you could be approved for both, and if approved you are eligible for each bonus.
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mia is offline  
Old Aug 28, 2018, 7:36 pm
  #892  
 
Join Date: Aug 2007
Location: Truth or Consequences, NM
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Posts: 6,192
Originally Posted by philemer
Chase instituted an new policy of allowing only ONE Sapphire card last year. I think this is the issue. See: https://www.flyertalk.com/forum/chas...hire-card.html So, while you were able to get two Sapphire cards you'll only get one bonus.

Someone correct me if I'm wrong.
Politely disagree.

Historically, Chase will not issue the card if the bonus is not attached (i.e., you don't qualify for it. Differs from AMEX policy.) The double dip is the way around the one Sapphire rule and - again - the bonus would be attached to the card or it wouldn't have been issued.

As pallhedge noted earlier, CSR/CSP double dip has been eminently successful in obtaining both bonuses. I suspect Sheldor will receive his CSR bonus eventually as there is a known problem at Chase right now with credit card sign-up bonuses not posting on time (reported on other forums.)

(If there is any problem in this scenario, in my opinion, it is that the Sheldor contacted Chase and put human eyes on the account and those human eyes noticed the two Chase Sapphire cards.)
Caribgrl likes this.
Diplomatico is offline  
Old Aug 28, 2018, 7:50 pm
  #893  
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Originally Posted by Diplomatico
Politely disagree.

Historically, Chase will not issue the card if the bonus is not attached (i.e., you don't qualify for it. Differs from AMEX policy.) The double dip is the way around the one Sapphire rule and - again - the bonus would be attached to the card or it wouldn't have been issued.

As pallhedge noted earlier, CSR/CSP double dip has been eminently successful in obtaining both bonuses. I suspect Sheldor will receive his CSR bonus eventually as there is a known problem at Chase right now with credit card sign-up bonuses not posting on time (reported on other forums.)

(If there is any problem in this scenario, in my opinion, it is that the Sheldor contacted Chase and put human eyes on the account and those human eyes noticed the two Chase Sapphire cards.)
I hope you are right and he receives the 2nd bonus. Thanks for the post. Makes sense.
philemer is offline  
Old Aug 28, 2018, 8:12 pm
  #894  
 
Join Date: Jul 2010
Posts: 1,224
Originally Posted by Statman
I don't mind the 24 to 48 month rule at all. Hopefully, this will discourage churners and prevent a devaluation.

Bonus points to Chase for implementing this rule nearly two years after CSR was released as an additional sting to churners.
Totally jacks up my strategy of re-applying for the CSR/CSP at the beginning of next year when I was planning to be under 5/24....I see zero reason to renew my CSR for the 3rd time next month either. Will PC down to Chase Freedom and barely put spend on Chase cards going forward.

Finally got the 25K bonus for AMEX Everyday so I bit the bullet and went 7/24 today...the Chase change to CSR/CSP solidified that decision
lax01 is offline  
Old Aug 29, 2018, 9:38 am
  #895  
RNE
 
Join Date: Sep 2005
Location: JZRO
Posts: 9,169
Originally Posted by sheldor
I did a double dip of CSR and CSP in June and met the CSP minimum spend in a month and got the 50k bonus. I hit the CSR minimum spend a few days back and have not yet received the bonus. When I sent a secure message, they told me that since I received the bonus for CSP in June, I won't get it for CSR. I'm hoping this is not correct. my statement closes in a few days. Any recent datapoints?
As you read in prior responses, there is much uncertainty with Chase of late. The bank makes policy changes without prior notice and makes exceptions just as capriciously. Good luck and let us know how it goes.
Originally Posted by lax01
Totally jacks up my strategy of re-applying for the CSR/CSP at the beginning of next year when I was planning to be under 5/24....
That's Chase's intent.
I see zero reason to renew my CSR for the 3rd time next month either.
Many of us still get substantial value from our cards. Chase knows this and is playing hardball.
Will PC down to Chase Freedom and barely put spend on Chase cards going forward.
Spite isn't a good credit card strategy. Just saying.
RNE is offline  
Old Aug 29, 2018, 10:44 am
  #896  
 
Join Date: Aug 2016
Posts: 108
Originally Posted by mia
We have anecdotal reports that if you apply for Sapphire Preferred and Reserve on the same day you could be approved for both, and if approved you are eligible for each bonus.
Darn, I think this has changed. In case anyone is missing this new thread: https://www.flyertalk.com/forum/30141548-post890.html
vbnet is offline  
Old Aug 29, 2018, 11:07 am
  #897  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
Originally Posted by vbnet
Darn, I think this has changed. In case anyone is missing this new thread: https://www.flyertalk.com/forum/30141548-post890.html
There is no evidence in that post to support the claim that it no longer works.
krazykanuck likes this.
mia is offline  
Old Aug 29, 2018, 2:33 pm
  #898  
 
Join Date: Aug 2016
Posts: 108
Originally Posted by mia
There is no evidence in that post to support the claim that it no longer works.
Sorry I thought I read another post (can't find it now) that someone got both, met spend on the first in a month received their bonus. Finished spend for the 2nd card and hasn't gotten their points. Looking for it now.


ahh, it's the post from Sheldor discussed in the last several posts. So it seems there hasn't really been a proven data point that you won't make 2 bonuses if you double dip, it's just everyone is getting jumpy regarding Chase right now. Thanks Mia.

Last edited by vbnet; Aug 29, 2018 at 5:30 pm
vbnet is offline  
Old Aug 29, 2018, 6:37 pm
  #899  
 
Join Date: Jul 2010
Posts: 1,224
Originally Posted by RNE
That's Chase's intent.

Many of us still get substantial value from our cards. Chase knows this and is playing hardball.

Spite isn't a good credit card strategy. Just saying.
Well aware...have moved away from Chase anyway to build MR...don't see the value in another $450 expense for a card I'm barely using...
lax01 is offline  
Old Aug 30, 2018, 12:47 am
  #900  
 
Join Date: Jan 2015
Posts: 18
Originally Posted by pallhedge
Check your Ultimate Rewards dashboard. It will tell you how many points you have pending on your next statement.

I've seen dozens if not hundreds of examples of the double-dip over the last year. The bonus success rate has been 100% for those that meet the minimum spend.
It is not yet showing up in Ultimate Rewards dashboard. Hopefully, I get it by the time my next statement closes.
sheldor is offline  


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