Jan 10, 2017, 9:46 am
Last edit by: StartinSanDiego
This thread is now archived. The 2020 version is here: https://www.flyertalk.com/forum/chase-ultimate-rewards/1997467-sapphire-reserve-higher-annual-fee-550-lyft-doordash-benefits.html
It was a continuation of THIS discussion.
Use this thread to discuss the Sapphire Reserve card offer. There are separate threads to discuss:
$300 Travel Credit
Priority Pass
Concierge Service
Travel Insurance
Global Entry/TSA PreCheck reimbursement.
This card is subject to Chase's 5/24 policy. For information on (and discussion of) the policy, see Applying for Chase Credit Cards, 2017 onward. You can override 5/24 by having an in-branch pre-approval (only! online prequalification does NOT override 5/24), or by already being Chase Private Client (as in you see the "Chase Private Client" text on the login screen of the Chase mobile app.)
As of August 2018, all Chase Sapphire cards are (with limited exceptions) subject to an additional restriction:
See Sapphire (CSR & CSP) 48 months between bonuses, August 2018 for details and ongoing discussion.
Landing page with bonus offer (50,000 UR after spending $4,000 in 90 days):
https://creditcards.chase.com/credit...04&IS2F=Y71UH0
Application page: https://applynow.chase.com/FlexAppWe...304&PROMO=DF01
100,000 UR points is worth $1,000 as statement credit, $1,500 when used for travel through the Chase portal, or potentially more if transferred to a partner.
Card features are here: https://www.chase.com/card-benefits/...reserve/travel. The card's Priority Pass includes unlimited guests. (verified in Post #2635 ; also verified by Chase)
Chase Sapphire Reserve Ultimate Rewards Program Agreement
https://chaseonline.chase.com/resources/RPA0511_Web.pdf
Chase Sapphire Reserve Guide to Benefits
https://www.chasebenefits.com/sapphirereserve
The card is made of the same material as the CSP, and is being shipped UPS Next Day Air.
How to determine your account number, expiration date, and shipping date before receiving the card
(** Note that this no longer seems to work checking on 5/18 - the account number in the secure message header is XXXXXX'd out except for last 4 digits)
(** Also I do not see any recent comments 5/18 on timely shipping or shipping method)
1. Send a secure message (SM) from the account. A common SM would be to ask about the sign-up bonus and last day to complete the spend requirement (which appears to be approximately 3.5 months from the date of approval).
2. Check the Sent Messages folder, and the full account number will be listed in the header of the message that you just sent. The number starts with 414720.
3. The expiration date is five years from the month of approval. So, if you were approved on August 31, 2016, your expiration date will be August 2021.
4. CVV2 number is not available, so if a merchant requires it for payment, you must wait for the physical card.
5. According to many reports, the card is not activated until it is shipped, which happens to be via UPS Next Day Air Saver (if shipped on Friday, you will not receive the card until Monday or the next business day). To find out when it is shipped, go to My UPS and sign up for a free account. You'll be notified when a shipment is destined for your address.
6. Contrary to what the customer service rep may tell you about the delivery of the card—such as the card will take 1-2 weeks or that expedited shipping is not available—the card is actually expedited and shipped via express shipping, as mentioned in #5. There is no need to ask for expedited shipping.
Priority Pass Select
Click HERE to read the separate thread discussing this benefit.
As soon as the account shows up online:
1. Click on Go To Ultimate Rewards.
2. Scroll down to the very bottom left and click on "Card Benefits"
3. Activate Membership to request card.
4. Card will take 1-2 weeks and can't be expedited, but members have reported success in charging the lounge access to the card and requesting a refund from Customer Service.
5. PP cards will be issued for the account holder and any AU(s)
6. According to Chase, CSR's PP membership includes guest access.
Duplicate Card
1. If you receive the plastic card, wait for the metal card to arrive automatically.
2. If you receive the metal card, send SM or call to request plastic card (for use with overseas merchants that require a card imprint, because you hate metal cards, whatever).
3. DO NOT request a replacement card (especially under any pretense that the card was lost or misplaced).
4. Both cards will have the same number, expiration and CVV. Both cards will work.
5. It appears that all CSR cards are sent overnight once produced, including the plastic 'replacement' cards. No need to request expedited shipping.
How to get bonus points on the first statement
Act very quickly; you may have less than a week. It depends on the timing of your first statement and when you receive the card. 4K in spending has to clear (not pending) about a week before the statement cuts in order to get the bonus points on that statement. Under "account details" you can see your first payment due date. Your closing date is usually three calendar days after your due date. For instance, if your very first bill is due October 20 that statement would close on September 23, and spending would have to clear by approximately September 16 in order to get the bonus points.
It was a continuation of THIS discussion.
Use this thread to discuss the Sapphire Reserve card offer. There are separate threads to discuss:
$300 Travel Credit
Priority Pass
Concierge Service
Travel Insurance
Global Entry/TSA PreCheck reimbursement.
This card is subject to Chase's 5/24 policy. For information on (and discussion of) the policy, see Applying for Chase Credit Cards, 2017 onward. You can override 5/24 by having an in-branch pre-approval (only! online prequalification does NOT override 5/24), or by already being Chase Private Client (as in you see the "Chase Private Client" text on the login screen of the Chase mobile app.)
As of August 2018, all Chase Sapphire cards are (with limited exceptions) subject to an additional restriction:
The product is not available to either (i) current cardmembers of any Sapphire credit card, or (ii) previous cardmembers of any Sapphire credit card who received a new cardmember bonus within the last 48 months.
Landing page with bonus offer (50,000 UR after spending $4,000 in 90 days):
https://creditcards.chase.com/credit...04&IS2F=Y71UH0
Application page: https://applynow.chase.com/FlexAppWe...304&PROMO=DF01
100,000 UR points is worth $1,000 as statement credit, $1,500 when used for travel through the Chase portal, or potentially more if transferred to a partner.
Card features are here: https://www.chase.com/card-benefits/...reserve/travel. The card's Priority Pass includes unlimited guests. (verified in Post #2635 ; also verified by Chase)
Chase Sapphire Reserve Ultimate Rewards Program Agreement
https://chaseonline.chase.com/resources/RPA0511_Web.pdf
Chase Sapphire Reserve Guide to Benefits
https://www.chasebenefits.com/sapphirereserve
The card is made of the same material as the CSP, and is being shipped UPS Next Day Air.
How to determine your account number, expiration date, and shipping date before receiving the card
(** Note that this no longer seems to work checking on 5/18 - the account number in the secure message header is XXXXXX'd out except for last 4 digits)
(** Also I do not see any recent comments 5/18 on timely shipping or shipping method)
1. Send a secure message (SM) from the account. A common SM would be to ask about the sign-up bonus and last day to complete the spend requirement (which appears to be approximately 3.5 months from the date of approval).
2. Check the Sent Messages folder, and the full account number will be listed in the header of the message that you just sent. The number starts with 414720.
3. The expiration date is five years from the month of approval. So, if you were approved on August 31, 2016, your expiration date will be August 2021.
4. CVV2 number is not available, so if a merchant requires it for payment, you must wait for the physical card.
5. According to many reports, the card is not activated until it is shipped, which happens to be via UPS Next Day Air Saver (if shipped on Friday, you will not receive the card until Monday or the next business day). To find out when it is shipped, go to My UPS and sign up for a free account. You'll be notified when a shipment is destined for your address.
6. Contrary to what the customer service rep may tell you about the delivery of the card—such as the card will take 1-2 weeks or that expedited shipping is not available—the card is actually expedited and shipped via express shipping, as mentioned in #5. There is no need to ask for expedited shipping.
Priority Pass Select
Click HERE to read the separate thread discussing this benefit.
As soon as the account shows up online:
1. Click on Go To Ultimate Rewards.
2. Scroll down to the very bottom left and click on "Card Benefits"
3. Activate Membership to request card.
4. Card will take 1-2 weeks and can't be expedited, but members have reported success in charging the lounge access to the card and requesting a refund from Customer Service.
5. PP cards will be issued for the account holder and any AU(s)
6. According to Chase, CSR's PP membership includes guest access.
Duplicate Card
1. If you receive the plastic card, wait for the metal card to arrive automatically.
2. If you receive the metal card, send SM or call to request plastic card (for use with overseas merchants that require a card imprint, because you hate metal cards, whatever).
3. DO NOT request a replacement card (especially under any pretense that the card was lost or misplaced).
4. Both cards will have the same number, expiration and CVV. Both cards will work.
5. It appears that all CSR cards are sent overnight once produced, including the plastic 'replacement' cards. No need to request expedited shipping.
How to get bonus points on the first statement
Act very quickly; you may have less than a week. It depends on the timing of your first statement and when you receive the card. 4K in spending has to clear (not pending) about a week before the statement cuts in order to get the bonus points on that statement. Under "account details" you can see your first payment due date. Your closing date is usually three calendar days after your due date. For instance, if your very first bill is due October 20 that statement would close on September 23, and spending would have to clear by approximately September 16 in order to get the bonus points.
Chase Sapphire Reserve (CSR) 2017-2019, archived
May 22, 2018, 2:05 pm
#797
Join Date: Sep 2004
Location: The World!!!
Programs: Some of them not all ...
Posts: 1,532
And again, still an amazing card and Top of Wallet for me, specially when it comes to Travel and Dinning. For everything else, now I am going to start using the New Chase Ink Business Unlimited. So, the CSR at $150 net cost is a no-brainer for me, as I am usually the only one at the PP Lounges I visit Internationally and maybe once or twice do I guest someone else. The coworkers or people I travel with also have a CSR in their wallets. Also, as long as the $300 reimbursement for travel keeps coming every year (making it a $150 Annual Fee Card), I really do not care if I get points on the first $300 USD I spent on travel every year, as I do put more than that on airplane tickets which my company reimburses for. Just Chase trying to avoid abusing the product while keeping the great perks alive.
May 22, 2018, 2:29 pm
#798
Join Date: Jul 2016
Posts: 56
I just got that email too. I LOL at the $300 credit earns no UR. I guess they figured that 900 UR points x number of CSR cards = millions of UR points per year saved. The guy/girl who came up with that probably got some kind of innovation award for saving the company money. 
So when they say 2 guests per visit on priority pass lounges, do they mean you and 2 of your guests, or 2 guests of the lounge (one of the guest is you?)
So when they say 2 guests per visit on priority pass lounges, do they mean you and 2 of your guests, or 2 guests of the lounge (one of the guest is you?)
Seriously - The base UR travel redemption of those 900 points is $13.50. The fact that Chase is doing this shows what they think of their customers.
May 22, 2018, 3:20 pm
#799
Join Date: Jan 2014
Location: TYS/BNA/ATL
Programs: UR, TYP, MR, C1, AA, UA, WN, BA, AS, AV, AC, Choice, Hyatt, IHG, Hilton, Wyndham, Marriott
Posts: 1,978
I read it as you and two guests. They would specify one guest if it was just you and a guest (or at least I'd hope they would).
Seriously - The base UR travel redemption of those 900 points is $13.50. The fact that Chase is doing this shows what they think of their customers.
Seriously - The base UR travel redemption of those 900 points is $13.50. The fact that Chase is doing this shows what they think of their customers.
May 22, 2018, 5:25 pm
#801
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,423
ld when I asked Chase the same thing.
May 22, 2018, 7:56 pm
#802
Join Date: Jan 2000
Posts: 3,026
I just got that email too. I LOL at the $300 credit earns no UR. I guess they figured that 900 UR points x number of CSR cards = millions of UR points per year saved. The guy/girl who came up with that probably got some kind of innovation award for saving the company money.
So when they say 2 guests per visit on priority pass lounges, do they mean you and 2 of your guests, or 2 guests of the lounge (one of the guest is you?)
So when they say 2 guests per visit on priority pass lounges, do they mean you and 2 of your guests, or 2 guests of the lounge (one of the guest is you?)
May 22, 2018, 8:53 pm
#803
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,884
I'm not of the opinion that the devaluation is 'significant' as TPG suggests.
The fact that $300 of travel spend that gets credited back ever earned points was great while it was there, and I won't say I'm happy to lose 900 UR points a year, but really, seems if you're going to make a cut, that seems the most reasonable to me. They were paying for your travel spend, and giving the points. Bonus while it lasted. For me, this goes in the who really cares column.
The lounge guest restriction makes some sense as well. Won't affect me for now, though I'm not sure down the line. I'm usually traveling with the family...not sure what age qualifies as a 'guest', but wife and 2 kids may not all end up free at some point - I feel like I remember hearing kids over 2 or 3 counted as guests, but not sure.
The price protection is one that really baffles me. Considering it's still included, so far as I am aware, on my no fee Freedom Unlimited, as well as my my wife's no fee UA Travelbank card, I can't figure out why it would come off of a premium card with a $450 AF.
On another note, glad the PP digital cards are finally available. And interested to see what the 'enhanced' ultimate rewards will be - not expecting too much, but hoping for something interesting. I'd also wish they'd also simply add Nexus as an option for the trusted traveler credit (I know there are reports of some having luck getting it reimbursed after sending Chase a secure message - I tried and was told no). I don't understand why they'd reimburse GE @ $100 for 5 years, but not Nexus, which includes GE, @ $50 for 5 years, when the dollars actually get sent to the same plae.
The fact that $300 of travel spend that gets credited back ever earned points was great while it was there, and I won't say I'm happy to lose 900 UR points a year, but really, seems if you're going to make a cut, that seems the most reasonable to me. They were paying for your travel spend, and giving the points. Bonus while it lasted. For me, this goes in the who really cares column.
The lounge guest restriction makes some sense as well. Won't affect me for now, though I'm not sure down the line. I'm usually traveling with the family...not sure what age qualifies as a 'guest', but wife and 2 kids may not all end up free at some point - I feel like I remember hearing kids over 2 or 3 counted as guests, but not sure.
The price protection is one that really baffles me. Considering it's still included, so far as I am aware, on my no fee Freedom Unlimited, as well as my my wife's no fee UA Travelbank card, I can't figure out why it would come off of a premium card with a $450 AF.
On another note, glad the PP digital cards are finally available. And interested to see what the 'enhanced' ultimate rewards will be - not expecting too much, but hoping for something interesting. I'd also wish they'd also simply add Nexus as an option for the trusted traveler credit (I know there are reports of some having luck getting it reimbursed after sending Chase a secure message - I tried and was told no). I don't understand why they'd reimburse GE @ $100 for 5 years, but not Nexus, which includes GE, @ $50 for 5 years, when the dollars actually get sent to the same plae.
May 22, 2018, 9:33 pm
#804
Join Date: Feb 2012
Posts: 96
Well, I wish they would do PP up to 3 guests to cover whole family of 4 (usual, no? Maybe family of 3 is usual?) but I wouldn't mind paying $27 to get my whole family into the lounge.
That said, I never had chance to get into any lounges yet so far though.. (Didn't fly enough and couple of times that I did fly, my plane landed either too late, or PP lounge was in wrong side of the airport.
)
That said, it does baffle me about price protection getting axed (this appear to be trend with other cards as well) though when other chase cards with benefit still hasn't been announced the cut (not saying it won't happen though).
That said, I never had chance to get into any lounges yet so far though.. (Didn't fly enough and couple of times that I did fly, my plane landed either too late, or PP lounge was in wrong side of the airport.
)That said, it does baffle me about price protection getting axed (this appear to be trend with other cards as well) though when other chase cards with benefit still hasn't been announced the cut (not saying it won't happen though).
May 23, 2018, 12:24 am
#805
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,141
I keep on hearing about the email that was received that described a reduction in benefits. Can anyone please post the entire email, as I never received one (and I checked my Chase emails).
Thank you.
Thank you.
May 23, 2018, 12:51 am
#806
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
May 23, 2018, 3:52 am
#807
Join Date: May 2013
Location: MAD
Programs: IB+, BAEC
Posts: 3,106
I wouldn't be shocked if they put a minimum spend to keep the PP.
May 24, 2018, 4:45 am
#808
Join Date: Mar 2004
Posts: 17
A wider selection of travel partnersTransfer your rewards points to your choice of 13 leading airline and hotel loyalty programs at full 1:1 value
There are currently 13 airline and hotel partners. Does anyone think that this is signaling the loss of any existing partners (and addition of others) - I am thinking specifically of Korean Air where it now takes several days for transfers to be fulfilled instead of instantaneous as it used to be.
There are currently 13 airline and hotel partners. Does anyone think that this is signaling the loss of any existing partners (and addition of others) - I am thinking specifically of Korean Air where it now takes several days for transfers to be fulfilled instead of instantaneous as it used to be.
May 24, 2018, 5:15 am
#809
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
May 25, 2018, 5:25 am
#810
Join Date: Jun 2011
Location: I 35 south bound, finally stopped
Programs: LT Plt, 4mm, *A GLD, burned out medical provider, executing our estate plan
Posts: 1,665
no access to Tax returns, but do have access to anything you have reported to any of the 3 (or more) credit reporting systems. I have never told them what I really make, credit was about 780 at the time. Did anyone read the other coverage stuff in the fine print? I did not compare to when I first signed up for CSR, but it looked like that coverage also went down a litte. And thank you for the tidbit about the authorized user getting a different PP account. I will do that today since we have used it a few times with family. LIke at CZM which was completely worth it.