Go Back  FlyerTalk Forums > Miles&Points > Credit, Debit and Prepaid Card Programs > Chase | Ultimate Rewards
Reload this Page >

Applying for Chase Credit Cards, 2017 onward

Applying for Chase Credit Cards, 2017 onward

    Hide Wikipost
Old Nov 16, 18, 4:52 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: beltway
Wiki Link
Please read this Wiki before posting questions in the thread.

Do not post offers or requests for referral links in this thread! The proper thread for referral offers is here.

This thread--a continuation of previous discussions through May 2015 and December 2016--focuses on general Chase policies & practices for new applications. For information on specific Chase cards and their bonuses/terms/benefits, see the following threads and their associated wikis:
Table of Contents
  1. Does Chase have a limit on the number or frequency of applications like Citi's 8/65 rule?

  2. What's this I hear about Chase denying applications to people who have recently opened a lot of credit cards?

  3. Does the 5/24 rule apply to applications for all Chase cards?

  4. How does Chase calculate the number of an applicant's new cards for purposes of the 5/24 rule?

  5. How does Chase calculate the relevant 24-month period? By calendar months? By exact days?

  6. Can I get around the 5/24 policy by closing cards I've opened in the past 24 months?

  7. Is there any way around the 5/24 policy (targeted mailers, pre-approvals, Chase Private Client status)?

  8. Can I apply for a specific Chase card and earn the bonus again after doing so previously?

  9. I'm an authorized user for a card issued to my spouse/parent. Does that prevent me from signing up for the same card and earning a bonus?

  10. I already have several Chase cards with a substantial aggregate line of credit. Will it improve my odds if I close an existing account (or lower its credit line) before applying for another?

  11. I wasn't auto-approved. Should I call in?

  12. How can I determine the deadline for meeting the spend requirement to earn the signup bonus?

  13. Once I meet the card's spend requirement, how soon will I receive my signup bonus points?

  14. Should I downgrade or cancel my existing cards before applying?

  15. Useful Chase telephone numbers

Does Chase have a limit on the number or frequency of applications like Citi's 8/65 rule?
Chase does not have a known limit. However, several reports (for example) indicate that Chase is highly sensitive to multiple applications within a short time period, and that the second (or subsequent) applications run a substantial risk of being denied. In many cases, this is likely related to Chase's practice of allocating a large credit line (up to an applicant's personal maximum) when approving a new card such as the first application in a series. (See also the discussion below concerning aggregate Chase credit lines.)

What's this I hear about Chase denying applications to people who have recently opened a lot of credit cards?
Starting in May 2015, Chase began denying applications for its own personal cards (e.g., Sapphire Preferred, Freedom, Slate & Freedom Unlimited) if the applicant's credit report shows that she or he opened 5 or more credit cards with any card issuer in the prior 24 months ("the 5/24 rule").

For a few days in early September 2016, Chase included explicit language ("You will not be approved for this card if you have opened 5 or more bank cards in the past 24 months") on the application page for the Sapphire Reserve card--and then promptly removed it. The absence of this language on landing/application pages for the CSR or any other Chase card is not a reliable indicator of whether the 5/24 policy applies.

See the next section for co-branded cards exempt from the 5/24 policy, and the later section discussing potential ways around 5/24.

Does the 5/24 rule apply to applications for all Chase cards?
Previously the rule did not apply to applications for the Ink Plus business card or to co-branded cards such as United, Hyatt, IHG, etc. However, on May 22, 2016 Chase extended its 5/24 rule to cover Ink business cards and some co-branded cards. (Note that there were premature reports that Chase Ink Plus would be made subject to the rule in March 2016 (which did not happen), and that all co-branded cards would follow in April 2016 (also did not happen).)

Although we had numerous reports of applications prior to May 22 being denied for a United/Hyatt/IHG/WN card by a CSR citing the 5/24 rule, the available evidence strongly suggested that those applicants had other serious issues--multiple Chase applications in a short period; large existing Chase credit line--and that overzealous CSRs gratuitously (and erroneously) invoked the 5/24 rule in the past as an additional supposed justification for the denial. Thus, it is difficult to separate such false positives from any change in Chase policy.

Instead, the most useful data points are those where an applicant is approved for a Chase card despite being over 5/24. Since May 22, 2016, we have such reports for these co-branded cards (in order from oldest to newest for each card):
For a longer list of cards apparently not subject to 5/24, check this link:
http://www.doctorofcredit.com/chase-...ail-need-know/
Please follow discussion in the thread for current updates.

How does Chase calculate the number of an applicant's new cards for purposes of the 5/24 rule?
The 24-month count includes personal cards opened at other banks, and even cards on which the applicant is only an authorized user and not the primary cardholder. Chase has been extremely inflexible with this policy, with agents stating that there is nothing they can do to circumvent this restriction. However, in some cases Chase may reconsider a denial if the applicant has <5 new cards excluding cards on which s/he is an authorized user. You may need to escalate to the next level of customer service agent, as many front-line agents seem to be unable or unwilling to remove the authorized user accounts from the count.

Note:

How does Chase calculate the relevant 24-month period? By calendar months? By exact days?
In February 2017, a FTer reported a successful application a day or two after dropping from 5/24 to 4/24. However, because Chase sometimes approves applicants who are at 5/24 exactly (see above), this data point does not conclusively prove that Chase drops cards from its calculation on the exact 24-month anniversary of the previous bonus.

Can I get around the 5/24 policy by closing cards I've opened in the past 24 months?
No. Chase uses the information from your credit report, and closing an account doesn't make it disappear.

Is there any way around the 5/24 policy (targeted mailers, pre-approvals, Chase Private Client status)?
As to targeted mailers, we have insufficient anecdotal evidence to reach any reliable conclusions. (Reports suggesting no exemption from 5/24 here and here.)

There have been reports of people with more than 5 cards opened in the last 24 months being successful if they are already pre-approved for the card in question. To find out if you are pre-approved, you can call or go into a branch to ask. Success stories appear to be connected to Chase Private Client (CPC) status and the rollout of the Chase Sapphire Reserve card. In-branch pre-approvals (showing a green screen on the banker's computer) result in automatic approvals. Some (but not all) CPC clients had success in recon calls[citation needed].

Can I apply for a specific Chase card and earn the bonus again after doing so previously?
It depends. A Chase card may be "churned" when an entirely new version becomes available. For example, business cards are distinct from personal/consumer cards. Note that simple variations among bonus offers do not amount to new versions/products for purposes of this rule.

Beginning in 2014, Chase began including explicit language in most of its offers, such as the following:
This new cardmember bonus offer is not available to either (i) current cardmembers of this consumer credit card, or (ii) previous cardmembers of this consumer credit card who received a new cardmember bonus for this consumer credit card within the last 24 months.
Effective August 2018, Chase imposed stringent additional restrictions on receiving the signup bonus for any version of the Sapphire card. See Sapphire (CSR & CSP) 48 months between bonuses, August 2018 and the master threads for each card (listed above) for details and discussion.

There are four key considerations in determining whether you can churn a given card:
  • The 5/24 policy discussed in detail above.
  • The 24-month bonus waiting period--in the case of Sapphire cards, the collective 48-month period--is measured not from the date of your previous application (or approval date, if different), but instead from the date you received the signup-related bonus on the previous card, which may be 3-4 months later than the approval date. The same rule applies regardless of the type of signup bonus received (points, miles, or free-night certs); anniversary benefits unrelated to spending requirements, such as annual IHG & Marriott certs, do not count as signup bonuses.
  • If you still have your old card of the same type, you're ineligible.
  • Chase's policy does not indicate whether there is also a minimum waiting period between cancellation and reapplication, and there is not yet sufficient anecdotal evidence from FTers to draw firm conclusions. At a minimum, a prudent churner will wait at least a week or two after cancellation before reapplying so that all of Chase's systems fully reflect that closure. (See first bullet point above.) At least one FTer has reported re-applying successfully 14 days after canceling the previous card.
Finally, note that if you reapply too soon, Chase may still issue you the new card. (This differs from some other card issuers, which may deny such applications outright.) In this case, Chase typically notifies you by letter within a month or two after approval that, as a previous cardholder, you will not receive the bonus a second time.

I'm an authorized user for a card issued to my spouse/parent. Does that prevent me from signing up for the same card and earning a bonus?
No. Being an additional user on someone else's account poses no bar to applying for that same card & bonus, except insofar as such cards may count toward the 5/24 rule (as discussed above).

I already have several Chase cards with a substantial aggregate line of credit. Will it improve my odds if I close an existing account (or lower its credit line) before applying for another?
Yes.

In the past, the conventional wisdom among FTers was that you were more likely to hurt your chances by closing an account or reducing CL unilaterally. However, substantial evidence from 2014 onward strongly indicates that Chase is increasingly likely to reject applications (or at least not auto-approve them) where an applicant has an existing total credit line that is high compared to his/her income & spending patterns. (For many members, the threshold appears to be in the $45K-60K range, but that is highly speculative.)

Recent reports suggest that closing accounts and/or voluntarily reducing credit lines increases the odds of auto-approval or in-branch pre-approval. (You can do either by calling or simply sending a secure message through your Chase online account. You do not need to provide a reason for the request.) For best results, keep at least $5K-10K in excess credit; if your application is not approved, you can always contact the reconsideration department and offer to reallocate that portion of your existing credit line. Note: despite allowing credit line to be moved between personal and business accounts in the past, Chase is no longer permitting such reallocation in either direction.

With respect to timing, it is better to reduce any CL as soon as you can conveniently do so, e.g., after meeting the bonus spend on a card you do not plan to use regularly thereafter. (Do not reduce CL on a given card if it would increase your "credit utiilization"--that is, the ratio of outstanding balance to CL--above ~30%. A high credit utilization number is a red flag for banks and can adversely affect your credit score.) Waiting until one's next application to lower a CL is less than optimal, as the reduced CL is not immediately recognized by all of Chase's systems.

There is no known minimum wait between lowering a CL and having the freed-up amount become available for purposes of a new application. A prudent applicant will, as recommended above, plan well in advance; failing that, an applicant would be wise to wait at least 24 hours between lowering a CL and applying for a new card.

I wasn't auto-approved. Should I call in?
It may be better to avoid calling Chase unless your application is denied. Many recent calls on pending applications led to denials, and many people report having success letting applications work their way through the system. Be patient. Time is on your side; increasingly, Chase CSRs are not.

If you do call, expect extensive and possibly hostile questioning. Be prepared to answer questions regarding the need for more credit, past credit apps for both Chase and other banks, income, business finances, etc. Know your CLs with Chase before you call so you know which card/s you are willing to decrease the CLs on. If the app is for a significant other who dislikes such calls, they can authorize you to speak on their behalf and hand the phone over to you.

How can I determine the deadline for meeting the spend requirement to earn the signup bonus?
Just send Chase a secure message (SM) through your online account. Although the deadline should in theory be N months from the date of approval (not the date of application or card activation)--where N is the number of months specified in the offer--Chase typically pads this period to account for the time required to fabricate and deliver physical cards. For example, a recent "3-month" deadline was in fact 114 days, as confirmed by Chase's SM confirmation.

Once I meet the card's spend requirement, how soon will I receive my signup bonus points?
Bonus points typically accrue at the close of the billing period in which you incur the corresponding charges. Points should appear in your hotel/airline account within a few days thereafter.

NOTE: If you complete your required spending in the last 7-10 days of the statement period, the bonus may not post until the following month's statement, even if the regular per-dollar points post on the first statement. This is normal behavior for Chase and is not worth a phone call.

Should I downgrade or cancel my existing cards before applying?
See the discussion at

Useful Chase telephone numbers
(800) 432-3117 General Application Status Line, automated
(800) 436-7927 Alternative General Application Status Line, automated
(888) 609-7805 Alternative Personal Reconsideration line with live rep
(800) 453-9719 Business Credit Card Reconsideration Line with live rep
(800) 955-9900 General Card Services and Application status, automated
(888) 298-5623 Credit Reallocation Office (Personal cards)
(800) 453-9719 Credit Reallocation Office (Business cards)
(888) 622-7547 Executive Offices
(877) 470-9042 Personal Application Verification line with live rep
Twitter: @ChaseSupport
Note: In the past, automated telephone status reports stating that Chase would notify you in 2 weeks often resulted in an approval, whereas the "7-10 days" telephone recording often indicated imminent denial. In 2016, this pattern became increasingly unpredictable, with many applicants receiving approval despite an earlier "7-10 days" automated telephone message. As a result, automated telephone responses should not be regarded as reliable indicators of an application's likely outcome.
Print Wikipost

Reply

Old Dec 20, 16, 10:31 am
  #1  
Moderator: Travel Buzz, Chase Credit Cards
Original Poster
 
Join Date: Aug 2012
Location: Sunny San Diego
Posts: 2,532
Applying for Chase Credit Cards, 2017 onward

This is the home of the 2017 "Applying for Chase Credit Cards" thread.

Open for posting.

Last edited by StartinSanDiego; Jan 20, 17 at 1:34 pm Reason: Update
StartinSanDiego is offline  
Reply With Quote
Old Jan 1, 17, 11:17 am
  #2  
 
Join Date: Jan 2012
Posts: 7
Sapphire Reserve Approval Chances?

Just checked my pre-qualified offers and the Chase Sapphire Preferred is on the list but not the Reserve. Any thoughts on what this means regarding getting approved for Preferred? Credit score is 726-738 depending on which site I look at. I am under the 5/24 limit and just have an auto loan within the past 12 months.

Thanks!!
ChesapeakeTechie is offline  
Reply With Quote
Old Jan 1, 17, 12:08 pm
  #3  
 
Join Date: Oct 2016
Posts: 63
Originally Posted by ChesapeakeTechie View Post
Just checked my pre-qualified offers and the Chase Sapphire Preferred is on the list but not the Reserve. Any thoughts on what this means regarding getting approved for Preferred? Credit score is 726-738 depending on which site I look at. I am under the 5/24 limit and just have an auto loan within the past 12 months.

Thanks!!
If the Reserve meets your needs, I would suggest applying for the Reserve. If you are not pre-approved for the Reserve, it could be as simple as their model predicts you will not respond to a card offer with a high annual fee.
Appleman is offline  
Reply With Quote
Old Jan 1, 17, 12:55 pm
  #4  
 
Join Date: Nov 2010
Location: Traveling some where hopefully
Programs: AS, AA Gold, and Hilton
Posts: 1,951
Originally Posted by ChesapeakeTechie View Post
Just checked my pre-qualified offers and the Chase Sapphire Preferred is on the list but not the Reserve. Any thoughts on what this means regarding getting approved for Preferred? Credit score is 726-738 depending on which site I look at. I am under the 5/24 limit and just have an auto loan within the past 12 months.

Thanks!!
I applied on 12/26 even though I wasn't pre-approved for the CSR. It took 30-60 seconds and came back approved and I have over $3300 charged to it already. I had a trip that we were planning that I pulled the trigger on for most of the spend.
So good luck and give it a try if your under 5/24. I had just went under it on 12/22.
jjmiller69 is offline  
Reply With Quote
Old Jan 1, 17, 7:49 pm
  #5  
 
Join Date: Jan 2012
Posts: 7
Originally Posted by jjmiller69 View Post
I applied on 12/26 even though I wasn't pre-approved for the CSR. It took 30-60 seconds and came back approved and I have over $3300 charged to it already. I had a trip that we were planning that I pulled the trigger on for most of the spend.
So good luck and give it a try if your under 5/24. I had just went under it on 12/22.
Thanks!! How long did it take to get the card once you had been accepted?
ChesapeakeTechie is offline  
Reply With Quote
Old Jan 2, 17, 6:58 am
  #6  
 
Join Date: Apr 2002
Location: Mid-Atlantic
Posts: 1,977
I am well over 5/24, but received a flyer in the mail for the UAL 50K card (the one that requires you to log in to your account). The offer appears in my account, but I was wondering if I would be shot down for the card given the 5/24 rule? On an aside, I haven't received a Chase UAL bonus in over 24 months.
TTT103 is offline  
Reply With Quote
Old Jan 2, 17, 12:26 pm
  #7  
 
Join Date: Oct 2005
Location: SF
Programs: UA, VX, QF, EY, VA
Posts: 754
Originally Posted by ChesapeakeTechie View Post
Just checked my pre-qualified offers and the Chase Sapphire Preferred is on the list but not the Reserve. Any thoughts on what this means regarding getting approved for Preferred? Credit score is 726-738 depending on which site I look at. I am under the 5/24 limit and just have an auto loan within the past 12 months.

Thanks!!
Should be fine if your profile/income support a 10k+ CL.
patrick.barnes is offline  
Reply With Quote
Old Jan 2, 17, 1:03 pm
  #8  
 
Join Date: Feb 2003
Posts: 6,616
Originally Posted by TTT103 View Post
I am well over 5/24, but received a flyer in the mail for the UAL 50K card (the one that requires you to log in to your account). The offer appears in my account, but I was wondering if I would be shot down for the card given the 5/24 rule? On an aside, I haven't received a Chase UAL bonus in over 24 months.
What we know is in the wiki section Are targeted offers exempt from the 5/24 rule? From the 24-month waiting requirement?
beltway is offline  
Reply With Quote
Old Jan 2, 17, 5:14 pm
  #9  
 
Join Date: Apr 2002
Location: Mid-Atlantic
Posts: 1,977
Originally Posted by beltway View Post
What we know is in the wiki section Are targeted offers exempt from the 5/24 rule? From the 24-month waiting requirement?
OK, thanks Beltway. I did scour the wiki, as well as the last several pages of this thread, but just thought I'd check to see if there were any new thoughts/experiences out there. Accordingly, I think I'll pass on the application, as it doesn't seem as though it makes much sense for a hard pull with the likelihood that I'll get denied.
TTT103 is offline  
Reply With Quote
Old Jan 3, 17, 5:44 pm
  #10  
 
Join Date: Feb 2013
Posts: 12
I made an idiotic mistake in late October and applied for the CSR thinking that I was 3/24 (didn't double check the credit report and forgot about a 11/15 churn). I was actually 6/24. I double checked the credit report today and am definitely at 3/24.

My previous app date for CSR was on 10/24/16 and was rejected for being over 5/24. How long do I need to wait between apps? It's been 71 days since the rejection. Is it safe to apply again?
amj27 is offline  
Reply With Quote
Old Jan 3, 17, 7:39 pm
  #11  
 
Join Date: Oct 2005
Location: SF
Programs: UA, VX, QF, EY, VA
Posts: 754
Originally Posted by amj27 View Post
I made an idiotic mistake in late October and applied for the CSR thinking that I was 3/24 (didn't double check the credit report and forgot about a 11/15 churn). I was actually 6/24. I double checked the credit report today and am definitely at 3/24.

My previous app date for CSR was on 10/24/16 and was rejected for being over 5/24. How long do I need to wait between apps? It's been 71 days since the rejection. Is it safe to apply again?
30 days. Yes.
patrick.barnes is offline  
Reply With Quote
Old Jan 4, 17, 1:20 am
  #12  
 
Join Date: Sep 2005
Programs: Northwest, United
Posts: 2,720
Update annual income

I've been with Chase for many years. Honestly, I have no idea what they have on record for my annual income. Before making the try for CSR (in branch, probably next month - I'm just above 4/24), I figured I should go online and update my annual income - current income is probably substantially higher than what they have from years ago.

Is there any possible negative impact in doing that (going online and updating my annual income)? Surely that wouldn't trigger a hard pull...right?

Thanks
nwflyboy is offline  
Reply With Quote
Old Jan 4, 17, 1:27 am
  #13  
 
Join Date: May 2003
Location: Slightly to the left of center
Posts: 3,407
Data Point

Applied in October when I thought I was 4/24 (one co-branded card I excluded and one open date I mistakingly thought was >24 months old). So actually was at 5 or 6/24. Declined for too many accounts.

Applied yesterday assuming worst case scenario that all cards apply to rule, now putting me at 4/24. Credit score >800. Immediate approval and one of the highest credit limits ever. Yowzers.

Whew, in before the 100K offer vanishes.
DBCme is offline  
Reply With Quote
Old Jan 4, 17, 6:20 am
  #14  
 
Join Date: Aug 2011
Posts: 472
Congratulations. Any idea when the 10k offer might vanish?
Long Islander is offline  
Reply With Quote
Old Jan 4, 17, 7:54 am
  #15  
 
Join Date: May 2009
Location: Sunnyvale Trailer Park
Programs: Mahalo Rewards
Posts: 4,725
Originally Posted by nwflyboy View Post
I've been with Chase for many years. Honestly, I have no idea what they have on record for my annual income. Before making the try for CSR (in branch, probably next month - I'm just above 4/24), I figured I should go online and update my annual income - current income is probably substantially higher than what they have from years ago.

Is there any possible negative impact in doing that (going online and updating my annual income)? Surely that wouldn't trigger a hard pull...right?

Thanks
No, you're not asking to be approved for credit just updating information. Not long ago the Chase website asked me (and my wife on her accounts) if I wanted to update our income, when I logged in to chase.com. We both made the updates - never saw any hard pulls.
84fiero is offline  
Reply With Quote

Thread Tools
Search this Thread
 
  • Ask a Question
    Get answers from community experts
Question Title:
Description:
Your question will be posted in: