New Chase policy (Oct 2016): No Annual Fee refund >30 days after AF billed.
#31
Join Date: Sep 2011
Posts: 1,857
#32
A FlyerTalk Posting Legend; Moderator: American Express, Capital One, Citi, Chase, Credit Card Programs, Diners Club, Signatures
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,883
Look at any Chase PDF/paper statement for the paragraph titled ANNUAL RENEWAL NOTICE. The terms are unambiguous. The 30 day clock begins running when the statement is issued. Not before.
#35
Join Date: Sep 2011
Posts: 1,857
Yes
#38
Join Date: Mar 2012
Posts: 249
EDIT: NVM. I called again and the rep said I would receive a pro-rated refund. (I don't know why these Chase reps are not all on the same page.)
Last edited by nomorecoach; Dec 31, 2017 at 10:03 pm Reason: Update
#39
Join Date: Sep 2011
Posts: 1,857
I tried downgrading today, and the rep told me that I wouldn't receive a pro-rated refund. She said that it would have been done within 30 days of the annual fee posting. It's been about four months. Has there been a recent change in policy? HUCA?
EDIT: NVM. I called again and the rep said I would receive a pro-rated refund. (I don't know why these Chase reps are not all on the same page.)
EDIT: NVM. I called again and the rep said I would receive a pro-rated refund. (I don't know why these Chase reps are not all on the same page.)
#40
Join Date: Mar 2012
Posts: 249
I've read some comments that getting these annual fee refunds will cause a negative mark on your account with Chase and will further limit the ability to be approved for cards (and bonuses) in the future. Would you know anything about that?
#41
Join Date: Sep 2011
Posts: 1,857
I don't feel that those comments have any merit. The pro-rated AF refund is Chase's own policy, they offer it as a courtesy to keep a customer, and it happens automatically. Some have ethical concerns with downgrading shortly after receiving the bonus points to recoup much of the initial AF of the CSR or CIP, but that's a different conversation.
#44
Join Date: Sep 2011
Posts: 1,857
#45
Join Date: Jul 2013
Posts: 636
I'm the one that wrote the initial article about this strategy back in August so I've been following this closely. Every data point so far indicates that the Chase rep was full of crap. There have been no deductions to any annual fee refunds--whether full or pro-rated.