Sep 14, 2016, 8:49 pm
Last edit by: OverThereTooMuch
Basic Entry Information:
If you have never used a Priority Pass lounge click HERE to read how it works.
philemer's PP card arrived 20 days following approval of CSR. Others have reported an even quicker delivery. Yes, it comes via USPS.
Authorized User will receive their own PP card.
The PP Select membership offered through the CSR now includes digital pass access. Sign up in advance here: https://www.prioritypass.com/chasedmc
Note: Some lounges may not accept the digital pass. Make sure to check the PP lounge directory details for the specific lounge you plan on visiting.
To sign up for Priority Pass Select, as soon as the account shows up online:
1. Click on Go To Ultimate Rewards.
2. Scroll down to the very bottom left and click on "Card Benefits"
3. Activate Membership to request card.
4. Card can't be expedited. Some members have reported success in charging the lounge access to their CSR account and requesting a refund from Customer Service. However, others have reported that the lounge access was refunded via the travel credit.
Priority Pass website: https://www.prioritypass.com/#
Ongoing FT discussion about Priority Pass value: http://www.flyertalk.com/forum/trave...rth-money.html
Here are some other links where you can discuss other bank perks, since PP does not have a definitive home in the FT forums:
Ongoing FT discussion about Priority Pass benefits offered via American Express Credit Cards: http://www.flyertalk.com/forum/ameri...s-benefit.html
Ongoing FT discussion about Priority Pass benefits offered via CitiBank Credit Cards: http://www.flyertalk.com/forum/citi-...=priority+pass
Entry denied thread (housed in the Citi forum): http://www.flyertalk.com/forum/citi-...unge-full.html
Entry denied thread, Alaska Board Room lounges. (housed in the Alaska Airlines forum) http://www.flyertalk.com/forum/alask...l#post28524751
Non-Lounge Benefits (see post 853 for details)
If you have never used a Priority Pass lounge click HERE to read how it works.
philemer's PP card arrived 20 days following approval of CSR. Others have reported an even quicker delivery. Yes, it comes via USPS.
Authorized User will receive their own PP card.
The PP Select membership offered through the CSR now includes digital pass access. Sign up in advance here: https://www.prioritypass.com/chasedmc
Note: Some lounges may not accept the digital pass. Make sure to check the PP lounge directory details for the specific lounge you plan on visiting.
To sign up for Priority Pass Select, as soon as the account shows up online:
1. Click on Go To Ultimate Rewards.
2. Scroll down to the very bottom left and click on "Card Benefits"
3. Activate Membership to request card.
4. Card can't be expedited. Some members have reported success in charging the lounge access to their CSR account and requesting a refund from Customer Service. However, others have reported that the lounge access was refunded via the travel credit.
Priority Pass website: https://www.prioritypass.com/#
Ongoing FT discussion about Priority Pass value: http://www.flyertalk.com/forum/trave...rth-money.html
Here are some other links where you can discuss other bank perks, since PP does not have a definitive home in the FT forums:
Ongoing FT discussion about Priority Pass benefits offered via American Express Credit Cards: http://www.flyertalk.com/forum/ameri...s-benefit.html
Ongoing FT discussion about Priority Pass benefits offered via CitiBank Credit Cards: http://www.flyertalk.com/forum/citi-...=priority+pass
Entry denied thread (housed in the Citi forum): http://www.flyertalk.com/forum/citi-...unge-full.html
Entry denied thread, Alaska Board Room lounges. (housed in the Alaska Airlines forum) http://www.flyertalk.com/forum/alask...l#post28524751
Non-Lounge Benefits (see post 853 for details)
- US$28 towards restaurant bill (DEN, LGW, PDX, SYD)
- Minute Suites (ATL, DFW, PHL)
- Sleep ’N Fly Pods (DXB)
- Bliss Spa/Aspire Lounge & Spa (LHR)
- 30% at IHG Hotels by logging in through the Priority Pass membership portal
- AVIS Preferred Plus
Chase Priority Pass memberships (2016 - 2022)
May 15, 2018, 6:22 pm
#1066
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,192
Also, it should be noted, that as of 26 August 2018, Chase's "arrangement" with PP allows you a maximum of two guests per visit. That's it.
May 15, 2018, 6:23 pm
#1067
Join Date: Nov 2014
Location: NYC
Posts: 556
Walking in and being all DYKWIA over the fact that your PP is from Chase will not help you.
May 17, 2018, 1:26 am
#1068
Join Date: Apr 2015
Posts: 456
If they downgrade the card to just two guests, that would be extremely disappointing for me. One of the main reasons I keep my CSR is for the unlimited guest policy. Not because I use the hell out of it, but because I occasionally travel with a group of 3 other friends or with my family plus one or two additional people from my wife's family. Each of these happens once a year at most, but the CSR has me covered where the Citi Prestige does not.
With this change, it's the question is whether it's worth it for me to keep the CSR. The Citi Prestige will always have a spot in my wallet as long as it has the Fourth Night Free benefit, but I might just downgrade the CSR at this point.
On the other hand, has anyone ever used two separate PP memberships to get in multiple people? If I can use both, then I'm covered for 4 guests or Family Plus 2 guests, which is enough.
With this change, it's the question is whether it's worth it for me to keep the CSR. The Citi Prestige will always have a spot in my wallet as long as it has the Fourth Night Free benefit, but I might just downgrade the CSR at this point.
On the other hand, has anyone ever used two separate PP memberships to get in multiple people? If I can use both, then I'm covered for 4 guests or Family Plus 2 guests, which is enough.
May 17, 2018, 1:12 pm
#1069
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,397
If they downgrade the card to just two guests, that would be extremely disappointing for me. One of the main reasons I keep my CSR is for the unlimited guest policy. Not because I use the hell out of it, but because I occasionally travel with a group of 3 other friends or with my family plus one or two additional people from my wife's family. Each of these happens once a year at most, but the CSR has me covered where the Citi Prestige does not.
With this change, it's the question is whether it's worth it for me to keep the CSR. The Citi Prestige will always have a spot in my wallet as long as it has the Fourth Night Free benefit, but I might just downgrade the CSR at this point.
On the other hand, has anyone ever used two separate PP memberships to get in multiple people? If I can use both, then I'm covered for 4 guests or Family Plus 2 guests, which is enough.
With this change, it's the question is whether it's worth it for me to keep the CSR. The Citi Prestige will always have a spot in my wallet as long as it has the Fourth Night Free benefit, but I might just downgrade the CSR at this point.
On the other hand, has anyone ever used two separate PP memberships to get in multiple people? If I can use both, then I'm covered for 4 guests or Family Plus 2 guests, which is enough.
I wonder if people are abusing it and that's why Chase has the limits. Seeing a lot of airport have bars/restaurants that give food credits I could see it being abused there.
May 17, 2018, 7:33 pm
#1070
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,635
They should leave it up to the individual lounges to decide. If a lounge is at capacity or it's a peak time I can understand a lounge putting in a restriction of one guest. If it's the lounge at EWR (which is one of the worst lounges I've been in and am thankful there is a skyclub there), someone bringing in 8 guests wouldn't hurt them at all since it's always dead.
I wonder if people are abusing it and that's why Chase has the limits. Seeing a lot of airport have bars/restaurants that give food credits I could see it being abused there.
I wonder if people are abusing it and that's why Chase has the limits. Seeing a lot of airport have bars/restaurants that give food credits I could see it being abused there.
Wouldn’t make any sense for Chase to leave it for the lounge to decide if Chase is attempting to cut cost.
May 18, 2018, 8:41 am
#1071
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,397
I think you misinformed on the payment model. The lounge is not being hurt; they get paid per visitor. However they do need to fulfill their other contracts with airlines so PP is in the bottom of the priority even when they get paid by number of visitors.
Wouldn’t make any sense for Chase to leave it for the lounge to decide if Chase is attempting to cut cost.
I also think it makes sense to give priority to contract airline passengers over PP holders. A passenger on an expensive J ticket should be given priority over someone using priority pass.
May 18, 2018, 5:25 pm
#1072
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,952
This is exactly the way it already works. The lounge decides how many guests a Priority Pass member may bring in, Priority Pass pays the lounge, and Chase decides if that cost will be passed through to the cardholder. Nothing is changing except that soon Chase will only absorb to cost of two guests. You can still invite as many guests as the lounge permits, but you will end up paying for some.
May 21, 2018, 1:06 am
#1073
Join Date: Apr 2015
Posts: 456
They should leave it up to the individual lounges to decide. If a lounge is at capacity or it's a peak time I can understand a lounge putting in a restriction of one guest. If it's the lounge at EWR (which is one of the worst lounges I've been in and am thankful there is a skyclub there), someone bringing in 8 guests wouldn't hurt them at all since it's always dead.
I wonder if people are abusing it and that's why Chase has the limits. Seeing a lot of airport have bars/restaurants that give food credits I could see it being abused there.
I wonder if people are abusing it and that's why Chase has the limits. Seeing a lot of airport have bars/restaurants that give food credits I could see it being abused there.
May 21, 2018, 9:27 am
#1074
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,397
Conditions
1. Cardholders can use their lounge visit entitlement to receive USD$27 off the bill. Each USD$27 deduction represents a single lounge visit within the Cardholder’s existing lounge visit allocation for which the Cardholder will, where applicable, be charged. E.g. if a Cardholder registers 1 Guest they will receive USD$54 off their bill which will be charged as 1 Cardholder visit + 1 Guest visit on their account. Only 1 card per visit per Cardholder will be accepted and at point of registration.Additional Information
2. The USD$27 is valid for the purchase of any meal and/or drinks. To be eligible, Cardholders must present a valid card before placing an order. 3. USD$27 is non-transferable & cannot be exchanged for cash substitute or refund if the final bill is lower than USD$27 per person. 4. Cardholder is responsible for the balance if total final bill exceeds USD$27 per person. Any remaining balance cannot be used towards gratuity.
May 21, 2018, 10:51 am
#1075
Join Date: Aug 2017
Programs: Hilton Diamond, IHG Spire Ambassador, Global Entry
Posts: 2,825
So you evaluate your perks. Which ones are most compelling? You can cut the $300 travel credit, and save a ton, but you may also lose a ton of your clients. Generally, some of the lowest utilized, but "abusable" perks are the quickest to go. There are few people that bring more PP guests than even the new policy allows. The ones that do, were costing Chase a lot of money. This is not a compelling benefit of their business, so it left. Price protection was another. Low utilization, but those who did, would rake in hundreds of dollars, sometimes thousands, gaming the system.
May 21, 2018, 12:46 pm
#1076
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,397
It's well known now that Chase made a massive investment in the CSR. The first goal was to get customers in the door. You cannot expect massive business growth with a mediocre product/offer. Second, is to keep them here. Third,.is the long-term focus is to creating a financially sustainable product.
So you evaluate your perks. Which ones are most compelling? You can cut the $300 travel credit, and save a ton, but you may also lose a ton of your clients. Generally, some of the lowest utilized, but "abusable" perks are the quickest to go. There are few people that bring more PP guests than even the new policy allows. The ones that do, were costing Chase a lot of money. This is not a compelling benefit of their business, so it left. Price protection was another. Low utilization, but those who did, would rake in hundreds of dollars, sometimes thousands, gaming the system.
So you evaluate your perks. Which ones are most compelling? You can cut the $300 travel credit, and save a ton, but you may also lose a ton of your clients. Generally, some of the lowest utilized, but "abusable" perks are the quickest to go. There are few people that bring more PP guests than even the new policy allows. The ones that do, were costing Chase a lot of money. This is not a compelling benefit of their business, so it left. Price protection was another. Low utilization, but those who did, would rake in hundreds of dollars, sometimes thousands, gaming the system.
Now if they cancel the 3% back on dining and travel that would be enough for me to cancel the card.
May 22, 2018, 6:21 am
#1077
Join Date: Sep 2011
Posts: 1,857
May 22, 2018, 8:03 am
#1078
Join Date: Feb 2015
Location: New York
Posts: 230
I don't put much value in PP at least domestically. The lounges tend to be crowded, sub par, with limited amenities.
May 22, 2018, 1:56 pm
#1079
Join Date: Sep 2004
Location: The World!!!
Programs: Some of them not all ...
Posts: 1,532
True, I only use PP Domestically at the restaurants where they reimburse you on the final tab. Domestically I use AAdmirals Club from a supplementary Citi AA Executive Card belonging to my father (Technically Free) who is the heavy domestic traveller. Now, for international travel, which I do a lot, PP is a beauty. I am almost always travelling with someone else, but that someone else also has a CSR and a PP card, so I almost never guest anyone to the PP Lounges. Basically, I am not affected by the Chase CSR upcoming changes and will keep the card for sure.
May 22, 2018, 9:47 pm
#1080
Join Date: Aug 2004
Programs: Continental OnePass
Posts: 856
So I just got an email indicating that Chase Sapphire Reserve card holders can now access digital copy of their PP card in the app. The email gave a link to create a PP account, but I already created a PP account when I first got my CSR, so not sure how to get the digital card to show up.
Edit: So it looks like you have to create a new PP account (based off the same card number) to get the digital card to show up.
Its interesting that the digital card number isn't the same as the physical card number.
Edit: So it looks like you have to create a new PP account (based off the same card number) to get the digital card to show up.
Its interesting that the digital card number isn't the same as the physical card number.
Last edited by swiftaw; May 22, 2018 at 10:10 pm