Sep 2, 2016, 8:22 am
Last edit by: serpens
Sapphire Reserve Annual Travel Credit
How are the dates calculated?
For cards issued prior to May 21, 2017 it was Reimbursed per Calendar year, not membership year. Purchases must be posted (not pending) by your December statement (dated any time Dec 1 through Dec 31) to be credited against current year's $300 credit. Any travel spend that posts after the December statement will credit against the next year's $300 credit.
For cards issued after May 21, 2017, it will be reimbursed by membership year.
But my 2nd annual fee is after May 21, 2017, why didn't my travel credit reset?
Because if you got your card before that date, your travel credit will continue to reset after your December statement.
Does the travel credit count as minimum spend?
Spend is spend, the credit is the credit. The $300 reimbursement is a separate item from spending requirements( the $300 reimbursement on travel, $100 Goes all count towards the $4,000 only the $450 yearly fee doesn't). You must spend $4000 for your signup bonus UR points. If part of that spend is categorized as travel, a credit will post to your account accordingly. They are separate items.
Even if you return a purchase after you've met your $4000 initial spend it will not count against your spend.
Can I get two travel credit fees if I apply in the middle of the year?
Not for applications after May 21, 2017.
What counts as Travel?
Gas Station and Grocery Store purchases will also count through 12/31/21. (See post 1521.)
The following items have been reimbursed.
Airline purchases, fees & gift cards:
What doesn't count as travel?
Here's a thread dedicated to the topic: https://www.flyertalk.com/forum/chas...rrect-mcc.html
The following items have NOT posted as travel/been reimbursed:
How are the dates calculated?
For cards issued prior to May 21, 2017 it was Reimbursed per Calendar year, not membership year. Purchases must be posted (not pending) by your December statement (dated any time Dec 1 through Dec 31) to be credited against current year's $300 credit. Any travel spend that posts after the December statement will credit against the next year's $300 credit.
For cards issued after May 21, 2017, it will be reimbursed by membership year.
But my 2nd annual fee is after May 21, 2017, why didn't my travel credit reset?
Because if you got your card before that date, your travel credit will continue to reset after your December statement.
Does the travel credit count as minimum spend?
Spend is spend, the credit is the credit. The $300 reimbursement is a separate item from spending requirements( the $300 reimbursement on travel, $100 Goes all count towards the $4,000 only the $450 yearly fee doesn't). You must spend $4000 for your signup bonus UR points. If part of that spend is categorized as travel, a credit will post to your account accordingly. They are separate items.
Even if you return a purchase after you've met your $4000 initial spend it will not count against your spend.
Can I get two travel credit fees if I apply in the middle of the year?
Not for applications after May 21, 2017.
What counts as Travel?
Gas Station and Grocery Store purchases will also count through 12/31/21. (See post 1521.)
The following items have been reimbursed.
Airline purchases, fees & gift cards:
- AA e-gift certificate
- Delta eGift Cards, in-flight food/drink purchases
- UA in-flight bev
- Moved from EC to EC+ on AA and credit posted 8/2017.
Southwest gift cards do work! Just purchased a $40 emailed gift card and received the travel credit 3/2018
- Airbnb & their GC
- Bellagio Las Vegas -- including restaurant charges signed to room (posted as BELLAGIO - FRONT DESK)
- hotels.com (NOT hotels.com e-gift cert!)
- Hotel restaurants not charged to room (verified at Renaissance LV)
- Marriott GC and hotel charges
- Priceline "opaque" hotel purchases
- Kruger National Park lodging reservation (booked on sanparks.org official site)
- Hilton Home2 Suites
- taxi fares: Uber, Lyft, Gett, Way2Ride, London taxi, RideAustin
- Transit fees: BART, MTA, FastTrac, MetroCard, DC Metro (WMATA) SmarTrip farecard and commemorative cards, NJ Transit, Oyster card, Ventra (Chicago), Las Vegas Monorail,Short term parking at LAS, London, STIB/MIVB (Brussels), UTA (Salt Lake City), TriMet (Portland, OR)
- Parking meters: Chicago; Portland, OR; San Francisco; Atlantic City; Seattle; Minneapolis; Raleigh; San Diego
- Public parking garages: San Francisco; Montgomery Co. MD; Saint Paul; UC San Diego
- Toll passes: E-Z Pass (MA, MD, NH, NJ, NY, PA), Sunpass prepaid tolls, Washington State GoodToGo tolls, RiverLink tolls, TxTag, IPass (Illinois), Houston EZ-Tag
- Train tickets: trainline (UK train tickets), Eurostar.com, Bahn.com (when using Paypal), Amtrak (cafe car purchases as well as tickets purchased from kiosks or the website), italirail.com, Train and bus travel in Scotland at ticket counter, SNCB/NMBS (Belgium--app or counter; chip-and-sign cards don't work in ticket machines), Euroshuttle (car train under the English Channel)
- Ferries: Cape May, NJ to Lewes, DE
- Shuttles: Jackson Hole WY Airport official shuttle to town
- Unlimted JR Pass for Japan purchased from japan-rail-pass.com
- Bikeshare membership/usage fees in Washington, DC
- Parking apps: ParkWhiz, SpotHero, ParkMobile
- Presidential Limousine service in Las Vegas
- Costco Travel
Disney theme park tickets physically purchased at Disney gateSee post #1203- Disney Vacation account funding
- Royal Caribbean drink package
- Cruise bookings
- Cruise Excursions Booked Prior to Cruise (and fully refundable)
- MIR Travel Agency
- ChargePoint for Electric Vehicle Charging
- MileagePlusX Uber GC
- undercovertourist.com
- Rental cars (verified Avis on page 7 of this thread)
- Lahaina Cruise Co. (Hawaii Ocean Project whale watch cruise)
- Interval International Exchange Fee + Upgrade Fee
- Aircraft title transfer registration fees with ICAO's International Registry of Mobile Assets (Cape Town Convention and Aircraft Protocol)
- Cooking class/experience booked through Viator
What doesn't count as travel?
Here's a thread dedicated to the topic: https://www.flyertalk.com/forum/chas...rrect-mcc.html
The following items have NOT posted as travel/been reimbursed:
e-gift card from Airline, except DeltaPlease list specifics.- AA in-flight food
- AAA membership
- Alaska Airlines: e-gift cards; in-flight food; Board Room membership (post 1152)
- Blink Charging (EV charging network): shows up as Bills & Utilities
- CLEAR -- annual membership fee and pro-rated $50 fee for adding a family member
- Points.com (Southwest)
- Not all parking meters - Michigan State University (MSU Police Dept. 1x), Phoenix
- Parking citation payment (SF MTA)
- Hotel parking fees (e.g. Fairmont SF)
- Walt Disney tickets directly from Disney.com
- Vacation Rental by Owner/HomeAway
- Airport landing, parking and ground handling fees for private jets
EZ-Tag (Houston, TX)now DOES count per post 1109- Georgia Peach Pass
- Hotels.com e-gift card
- Hyatt e-gift card
- Hyatt physical G.C. from Hyatt.com (coded as Online, Mail, or Telephone transaction or Card, Gift Novelty and Souvenir Stores) No manual adjustment.
- IHG Ambassador recognition program
- Southwest Airlines in-flight purchases
- Southwest Airlines Wi-Fi purchase ("Bills & utilities" in Chase online banking)
- Prince Resorts Hawaii Gift Card (Prince Hotel Waikiki, Mauna Kea Hotel, Hapuna Beach Hotel)
- Meal at Fairmont Hotel not charged to room
- Choice hotel Points + Cash reservation
- Delta in-flight Wi-Fi purchased through app
- MPX Amazon.Com
- Not all public transit: Lisbon metro
- Travel Insurance (Allianz)
Chase Sapphire Reserve $300 Annual Travel Credit (2016 - 2021)
Nov 14, 2017, 6:44 am
#1036
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,192
Nov 14, 2017, 4:53 pm
#1037
Join Date: Jun 2006
Location: PNW
Programs: AS 100K
Posts: 1,551
do Southwest gift cards count?
Nov 14, 2017, 5:34 pm
#1038
Join Date: Nov 2010
Location: Traveling some where hopefully
Programs: AS, AA Gold, and Hilton
Posts: 1,954
According to the Wiki
The following items have been reimbursed:
Airlines:
Airline purchases, fees & gift cards
AA e-gift certificate
Delta eGift Cards, in-flight food/drink purchases
UA in-flight bev
Moved from EC to EC+ on AA and credit posted 8/2017.
I know it doesn't say SWA but Chase is very liberal with reimbursements. If you are still unsure use the CSR for a small gift card and the credit should show up in a day or two.
The following items have been reimbursed:
Airlines:
Airline purchases, fees & gift cards
AA e-gift certificate
Delta eGift Cards, in-flight food/drink purchases
UA in-flight bev
Moved from EC to EC+ on AA and credit posted 8/2017.
I know it doesn't say SWA but Chase is very liberal with reimbursements. If you are still unsure use the CSR for a small gift card and the credit should show up in a day or two.
Nov 15, 2017, 7:55 am
#1039
Join Date: Jun 2008
Posts: 2,203
For whatever it is worth, my card was issued in 2016. I used the remainder of my 2016 travel credit (or so I thought) on 12/16/16 at a Marriott property in WDC. My statement closed on 12/19/16, but the Marriott charge did not post until 12/20/16. The travel credit counted against my 2017 allowance.
Of course I argued this; there was no way of my controlling when the credit would actually post, especially from a large hotel chain. The original rep understood the situation, could not do anything for me; she escalated it, and asked me to call back in 3 business days.
The final answer basically was "too bad, so sad", in a polite manner.
I advised Chase that I would close this account at the time the membership fee was rebilled. Rep said, "I understand, just be sure to utilize your points within 30 days" of closing the account. I was a bit surprised she wouldn't offer a compromise, especially since I'd like to think I have a great credit score and 3 other Chase cards.
Yes, I know the T&Cs state the posting date, but checking both my Marriott and IHG cards, it appears that transactions from hotels post within one business day, if not the day of checkout. I never imagined that it would take longer than that. Lesson learned, I suppose.
Of course I argued this; there was no way of my controlling when the credit would actually post, especially from a large hotel chain. The original rep understood the situation, could not do anything for me; she escalated it, and asked me to call back in 3 business days.
The final answer basically was "too bad, so sad", in a polite manner.
I advised Chase that I would close this account at the time the membership fee was rebilled. Rep said, "I understand, just be sure to utilize your points within 30 days" of closing the account. I was a bit surprised she wouldn't offer a compromise, especially since I'd like to think I have a great credit score and 3 other Chase cards.
Yes, I know the T&Cs state the posting date, but checking both my Marriott and IHG cards, it appears that transactions from hotels post within one business day, if not the day of checkout. I never imagined that it would take longer than that. Lesson learned, I suppose.
Nov 17, 2017, 5:03 pm
#1040
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,755
For whatever it is worth, my card was issued in 2016. I used the remainder of my 2016 travel credit (or so I thought) on 12/16/16 at a Marriott property in WDC. My statement closed on 12/19/16, but the Marriott charge did not post until 12/20/16. The travel credit counted against my 2017 allowance.
Of course I argued this; there was no way of my controlling when the credit would actually post, especially from a large hotel chain. The original rep understood the situation, could not do anything for me; she escalated it, and asked me to call back in 3 business days.
The final answer basically was "too bad, so sad", in a polite manner.
I advised Chase that I would close this account at the time the membership fee was rebilled. Rep said, "I understand, just be sure to utilize your points within 30 days" of closing the account. I was a bit surprised she wouldn't offer a compromise, especially since I'd like to think I have a great credit score and 3 other Chase cards.
Yes, I know the T&Cs state the posting date, but checking both my Marriott and IHG cards, it appears that transactions from hotels post within one business day, if not the day of checkout. I never imagined that it would take longer than that. Lesson learned, I suppose.
Of course I argued this; there was no way of my controlling when the credit would actually post, especially from a large hotel chain. The original rep understood the situation, could not do anything for me; she escalated it, and asked me to call back in 3 business days.
The final answer basically was "too bad, so sad", in a polite manner.
I advised Chase that I would close this account at the time the membership fee was rebilled. Rep said, "I understand, just be sure to utilize your points within 30 days" of closing the account. I was a bit surprised she wouldn't offer a compromise, especially since I'd like to think I have a great credit score and 3 other Chase cards.
Yes, I know the T&Cs state the posting date, but checking both my Marriott and IHG cards, it appears that transactions from hotels post within one business day, if not the day of checkout. I never imagined that it would take longer than that. Lesson learned, I suppose.
Be realistic. You are no more than just a number to Chase among many many many numbers (customers). The customer service rep has absolutely NO POWER to offer you anything if the system does not show anything, or the dept has power on such thing has not approved anything as you have been long informed at the time of escalation.
While it is true that you have no control on when the charge is posted to your account, you still have the responsibility to account for a reasonable time lag between charge and posting. Everyone owns a credit card knows a lot of charges dont post the next day or the next 2 to 3 days. In AMEX Offer T&Cs AMEX specifically points out that it is up to the merchant to bill a charge which if it is later than the offer validity, then Too Bad, AMEX is thoughtful enough to remind cardholder of such common sense.
If you dont like how Chase treats you, take your business elsewhere. Pretty sure Chase would not even say a goodbye.
Nov 18, 2017, 9:00 am
#1041
Join Date: Jun 2001
Location: cleveland, oh, usa
Programs: HHonors Gold, Priority Club Plat, AAdvantage, Delta Skymiles, others including Amtrak Guest Rewards
Posts: 786
Travel Credit December Statement...
In regards to all the discussion about how travel credit is applied in December (I have a card that was issued in January 2017 so calendar year applies to me) -- I appreciate the head's up that in my case I should be sure all $300 in travel has occurred before Dec 3rd (payment due date for Nov statement) in order to get full 2017 credit.
I remain confused about why I would want to be sure to incur expense in December (applying to 2018 calendar year, correct?) unless I was planning to cancel the card before annual fee is due -- ?? -- if I am keeping the card does it matter?
Just cannot wrap my head around this, sorry!! Thanks in advance
I remain confused about why I would want to be sure to incur expense in December (applying to 2018 calendar year, correct?) unless I was planning to cancel the card before annual fee is due -- ?? -- if I am keeping the card does it matter?
Just cannot wrap my head around this, sorry!! Thanks in advance
Nov 18, 2017, 10:02 am
#1042
Join Date: Nov 2010
Location: Traveling some where hopefully
Programs: AS, AA Gold, and Hilton
Posts: 1,954
In regards to all the discussion about how travel credit is applied in December (I have a card that was issued in January 2017 so calendar year applies to me) -- I appreciate the head's up that in my case I should be sure all $300 in travel has occurred before Dec 3rd (payment due date for Nov statement) in order to get full 2017 credit.
I remain confused about why I would want to be sure to incur expense in December (applying to 2018 calendar year, correct?) unless I was planning to cancel the card before annual fee is due -- ?? -- if I am keeping the card does it matter?
Just cannot wrap my head around this, sorry!! Thanks in advance
I remain confused about why I would want to be sure to incur expense in December (applying to 2018 calendar year, correct?) unless I was planning to cancel the card before annual fee is due -- ?? -- if I am keeping the card does it matter?
Just cannot wrap my head around this, sorry!! Thanks in advance
Nov 18, 2017, 10:27 am
#1043
Join Date: Jun 2001
Location: cleveland, oh, usa
Programs: HHonors Gold, Priority Club Plat, AAdvantage, Delta Skymiles, others including Amtrak Guest Rewards
Posts: 786
Nov 19, 2017, 6:35 am
#1044
Join Date: Sep 2011
Posts: 1,857
It's not payment due date, you actually have a little longer than that. The credit needs to post before your statement closing date in December, which in your case should be December 6.
Nov 22, 2017, 11:44 am
#1045
Join Date: Jan 2010
Location: EUG,PDX
Posts: 482
Any recent data of Kruger National Park lodging reimbursed?
Any recent data points of sanparks.org (South African National Parks) charge for Kruger National Park lodging reimbursed? Thanksr
UPDATE: We were reimbursed for Kruger NP
Last edited by 2RETIREDTRAVELERS; Jan 24, 2018 at 10:34 pm
Nov 23, 2017, 8:42 am
#1046
Join Date: Nov 2017
Posts: 3
Palmetto Pass not reimbursed
Palmetto Pass is the toll collecting entity for the Cross Island Expressway on Hilton Head Island. I prepaid $300 on my Palmetto Pass account and CSR says it is a 1X purchase that does not count as travel and will not be offset by the $300 annual travel credit.
Nov 23, 2017, 9:09 am
#1047
Join Date: Mar 2009
Location: PHX
Programs: HHonors Lifetime Diamond, UA Million Miler Gold, Marriott Platinum
Posts: 1,142
Palmetto Pass is the toll collecting entity for the Cross Island Expressway on Hilton Head Island. I prepaid $300 on my Palmetto Pass account and CSR says it is a 1X purchase that does not count as travel and will not be offset by the $300 annual travel credit.
Nov 23, 2017, 10:10 am
#1048
Join Date: Nov 2010
Location: Traveling some where hopefully
Programs: AS, AA Gold, and Hilton
Posts: 1,954
Palmetto Pass is the toll collecting entity for the Cross Island Expressway on Hilton Head Island. I prepaid $300 on my Palmetto Pass account and CSR says it is a 1X purchase that does not count as travel and will not be offset by the $300 annual travel credit.
Go up to the Wiki and see what gift cards or other items you can use before your statement closes.
Nov 23, 2017, 11:02 am
#1049
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,755
Palmetto Pass is the toll collecting entity for the Cross Island Expressway on Hilton Head Island. I prepaid $300 on my Palmetto Pass account and CSR says it is a 1X purchase that does not count as travel and will not be offset by the $300 annual travel credit.
As many DPs have shown, the transportation related charges are always iffy because of the merchant codes. It is better to check around a lot or do a small test charge to see how it actually turns out before committing the whole hog.
Nov 23, 2017, 11:21 am
#1050
Join Date: Mar 2009
Location: PHX
Programs: HHonors Lifetime Diamond, UA Million Miler Gold, Marriott Platinum
Posts: 1,142
Tri-Rail services at South Florida does not count as Travel either because it is coded as Government Services.
As many DPs have shown, the transportation related charges are always iffy because of the merchant codes. It is better to check around a lot or do a small test charge to see how it actually turns out before committing the whole hog.
As many DPs have shown, the transportation related charges are always iffy because of the merchant codes. It is better to check around a lot or do a small test charge to see how it actually turns out before committing the whole hog.