Aug 22, 2016, 11:52 am
Last edit by: mia
This thread continues discussion which started here in 2010: JP Morgan Palladium Card
Temporary COVID-19 rewards are documented here:
https://www.chase.com/personal/credi...asehome_3/hero
JP Morgan Reserve Ultimate Rewards Program Agreement
https://chaseonline.chase.com/resources/RPA0512_Web.pdf
JP Morgan Reserve Guide to Benefits
https://www.chasebenefits.com/jpmreserve2
JP Morgan Reserve card features are found here
https://www.chase.com/card-benefits/jpmreserve/travel
Temporary COVID-19 rewards are documented here:
https://www.chase.com/personal/credi...asehome_3/hero
JP Morgan Reserve Ultimate Rewards Program Agreement
https://chaseonline.chase.com/resources/RPA0512_Web.pdf
JP Morgan Reserve Guide to Benefits
https://www.chasebenefits.com/jpmreserve2
JP Morgan Reserve card features are found here
https://www.chase.com/card-benefits/jpmreserve/travel
JPM Reserve VISA Infinite replaced Palladium (2016 - 2021)
Apr 28, 2018, 6:14 pm
#1606
Join Date: Dec 2013
Programs: Cards: JPMR, United Quest, Chase Ink Bus Cash, Chase Freedom U, Citi Costco, AmEx Blue
Posts: 391
Wow! Is the CSR losing this too?
Apr 28, 2018, 6:19 pm
#1607
Join Date: Jan 2003
Location: New York, NY, USA
Programs: UA 1K - 2.1MM, HH LT Diamond, IHG Diamond, Bonvoy LT Titanium, Hyatt Glob
Posts: 766
Apr 28, 2018, 6:36 pm
#1608
Join Date: Dec 2013
Programs: Cards: JPMR, United Quest, Chase Ink Bus Cash, Chase Freedom U, Citi Costco, AmEx Blue
Posts: 391
Thats pretty ridiculous.
Apr 29, 2018, 10:11 am
#1610
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,720
That is disappointing on the return policy. I will have to consider switching to AMEX for purchases if it still has these benefits.
Did not see any details on the travel insurance but that's the one that is most concerning. I use JPM for all my travel purchases - both for 3x points but also for the insurance.
Apr 29, 2018, 2:07 pm
#1611
Join Date: Jun 2014
Location: FL
Programs: AA EXP, Hyatt Diamond, SPG Plat, IC Plat Amb, HH Diamond, Marriott Platinum
Posts: 1,299
Yes, on price protection. It was a huge hassle, I actually sent the original best buy advert and they still wanted more documentation for a $16 claim. I finally just gave up.
That is disappointing on the return policy. I will have to consider switching to AMEX for purchases if it still has these benefits.
Did not see any details on the travel insurance but that's the one that is most concerning. I use JPM for all my travel purchases - both for 3x points but also for the insurance.
That is disappointing on the return policy. I will have to consider switching to AMEX for purchases if it still has these benefits.
Did not see any details on the travel insurance but that's the one that is most concerning. I use JPM for all my travel purchases - both for 3x points but also for the insurance.
I noticed that other Chase cards are losing price protection, reimbursement benefits and reduced trip interruption insurance. I haven’t received anything regarding changes to the JPMR benefits, so I wonder if this will further differentiate the card going forward...
The best insurance and purchase protection is from citi bank anyways. I think its a little odd that this is something that makes the card "better" than other chase cards, when the citi $0 annual fee cards have. They should really step up their game. Putting $10M on a Jp morgan account or investment and then they giving you these "benefits" is not corresponding IMHO. I have a friend who has the Amex Centurion and he gets treated much better. They even fly to his office every year to see how he is going and bring him gifts.
Apr 29, 2018, 2:44 pm
#1612
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,141
I'm not encouraging the discontinuation of benefits, just trying to understand the rationale.
Apr 29, 2018, 7:19 pm
#1613
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,720
The last JPMR Guide to Benefits that I received is dated August 2016. I would think that they would not be able to change benefits without providing some official notice but no doubt that is covered by the Cardmember agreement.
May 1, 2018, 7:27 pm
#1614
Join Date: Aug 2016
Location: NYC-LDN
Posts: 143
Anyone here going to the PB alt investment event this Friday in NYC?
May 22, 2018, 8:13 pm
#1615
Join Date: Jan 2003
Location: New York, NY, USA
Programs: UA 1K - 2.1MM, HH LT Diamond, IHG Diamond, Bonvoy LT Titanium, Hyatt Glob
Posts: 766
So far it looks like good news for JPMR. Sapphire cardholders received notice of benefit changes, but nothing here.
May 22, 2018, 8:48 pm
#1616
Join Date: Dec 2013
Programs: Cards: JPMR, United Quest, Chase Ink Bus Cash, Chase Freedom U, Citi Costco, AmEx Blue
Posts: 391
That makes sense for this card, really.
May 23, 2018, 9:06 am
#1617
Join Date: Apr 2001
Location: MIA LAX GIG, AA CK
Posts: 211
If this is true then it's about time the JPM reserve card offers better benefits than the CSR besides being a heavier physical card. I wish they would add more benefits to the JPM reserve product as well. I doubt JPM reserve card holders are bringing in that many guests when they visit PP lounges. I'd be curious to know how many JPM reserve card accounts exist. I wonder what the ratio is CSR to JPMR card accounts.
May 23, 2018, 9:13 am
#1618
Join Date: Dec 2013
Programs: Cards: JPMR, United Quest, Chase Ink Bus Cash, Chase Freedom U, Citi Costco, AmEx Blue
Posts: 391
Don't forget United Club, AAdmiral, but I agree. It should have more exclusive benefits. My guess is most JPMR holders don't play games as maybe some CSR cardholders do with the price protection or lounge access.
May 23, 2018, 9:56 am
#1619
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,141
May 23, 2018, 11:37 am
#1620
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,720
That would be me, often J/F international and *G status for the occasional trip in economy. As a resident of fortress-hub SFO I find I use the UC fka RCC far more than PP lounges, and this is one of the reasons I gladly renew JPM-R annually. As for guests there are maybe only a handful of times in a given year that I guest my family (+3) into PP lounges so I will resent paying the $27 (garbage fee) but maybe a reason to add an AU to the card.