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Ritz-Carlton Visa Infinite - closed for applications 7.26.2018 (2016-2021)

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Old Aug 11, 2016, 1:33 pm
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Last edit by: RedSun
Ritz-Carlton Rewards Visa Infinite (closed to new applications)

All card offers are dead as of 7/26/18.

Information still available on the Chase SITE.

The previous version of this card was discussed HERE.

(Expired) New Card Bonus ($4,000 spending): Two free night certificates good at any Ritz Carlton (Marriott) properties up to 60,000 points (possible to book any SPG properties later)
(old: at any tier 1-4 Ritz Carlton Hotel after $4k spend).
current offer (dead): https://creditcards.chase.com/a1/rit...n/naepredirect
  • Annual fee of $450 NOT waived.
  • 6 points per dollar at Marriott properties, including SPGs and Ritz-Carltons. (same as all Chase & AmEx Marriott cards)
  • 3 points per dollar at restaurants, car rental companies and airline tickets purchased directly from airlines
  • 2 points per dollar on all other purchases (same as all Chase & AmEx Marriott cards)
  • Annual (anniversary) free night award good at any Marriott (including Ritz) property up to 50,000 MRs.
  • Automatic Marriott Gold Status.
  • Marriott Platinum Status after $75,000 card spending in a card-member year.
  • $100 companion airfare discount booked through Visa Infinite website.
  • $100 statement credit for Global Entry after the Global Entry program application fee is charged to an eligible card.
  • $300 Annual (calendar) Travel Credit "Only the following types of non-ticket purchases qualify for this offer: airline lounge day pass, or towards a yearly lounge membership of your choice; airline seat upgrades; airline baggage fees; in-flight Internet/entertainment; in-flight meals."
  • Three (3) Ritz Carlton Club Level upgrade certificates each year for up to 7 nights each stay. The stays must be paid stays, excluding point redemption and award night.
  • Troon Rewards and PRIVÉ ACCESS golf benefits
  • $100 credit for qualifying dining, spa or other hotel recreational activities. Use the credit with any paid stay at The Ritz-Carlton of two nights or more OR get a $100 hotel credit per stay at all Marriott luxury properties. Advance reservations are required. Valid only on non-discounted rates. Cannot be combined with any packages, discounts, negotiated corporate or group rates or point-redemption bookings.

Things qualifying/not qualifying under $300 annual travel credit
one member wrote: AA is now showing gift cards as "giftcard" rather than general purchase if the csr looks closely. Last year it worked for me, yesterday it did not and csr told me that's why. However, later the same day I also requested the credit by Secure Message (for "baggage fees) and it was approved. Very YMMV now but still doable. 2/10/2017

Southwest Airlines GCs work fairly easily. I've generally bought them for $150 and said they're excess baggage fees.

Frequent Miler has a collection of data points of what has worked in the past. Link


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Ritz-Carlton Visa Infinite - closed for applications 7.26.2018 (2016-2021)

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Old Mar 4, 2019, 10:02 am
  #2926  
 
Join Date: Jul 2015
Posts: 1,028
Originally Posted by Marriott Bonvoy Lurker II
This issue has been forwarded to the appropriate team to look into.
We will let you know when we have an update.

Best Regards,

Christina Zhou
Specialist, Social Media
Marriott International

[email protected]
Add me to the list as well. I hit the $10k minimum spend last year before the switch over and was not awarded Platinum. I have the bank statements from Chase as proof. Chase told me everything was fine on their end but Marriott did not award me the status. I can send all of my necessary info if needed.
phant0m is offline  
Old Mar 4, 2019, 11:21 am
  #2927  
 
Join Date: Oct 2007
Location: TBD
Posts: 840
Originally Posted by nikespex
Thanks @Marriott Bonvoy Lurker II. Add me to the list of people downgraded to Gold. I applied for the Ritz card in June 2018. I inquired about a month ago with Marriott prior to making a large number of reservations and was told my Platinum Elite status was good through the end of 2019.
+1
onfo is offline  
Old Mar 4, 2019, 1:15 pm
  #2928  
 
Join Date: Dec 2015
Posts: 39
I opened my card Mar 2018. Wife Opened hers July 2018. Both of us downgraded to gold yesterday. Hope this gets fixed soon as we have some upcoming vacations in April, May and June.
act0fgod is offline  
Old Mar 4, 2019, 3:58 pm
  #2929  
Suspended
Hyatt 10+ BadgeMarriott 10+ Badge
 
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,412
Originally Posted by act0fgod
I opened my card Mar 2018. Wife Opened hers July 2018. Both of us downgraded to gold yesterday. Hope this gets fixed soon as we have some upcoming vacations in April, May and June.
I do not know why some people still retain Platinum with CC opened at the same time frame....
RedSun is offline  
Old Mar 4, 2019, 4:44 pm
  #2930  
 
Join Date: Jul 2003
Location: SJC
Programs: AAdvantage 2MM+ Lifetime PLT; BA, CO, UA, US; SPG; HHonors Gold
Posts: 757
Originally Posted by Marriott Bonvoy Lurker II
This issue has been forwarded to the appropriate team to look into.
We will let you know when we have an update.

Best Regards,

Christina Zhou
Specialist, Social Media
Marriott International

[email protected]
Thanks for following this, hopefully you will reinstate status based on previous representations that 10K spend on RC card qualifed for Platinum through 2020.

Going to hold off making any Bonvoy bookings till this is cleared up.
rj123456 is offline  
Old Mar 4, 2019, 5:30 pm
  #2931  
 
Join Date: Jun 2018
Posts: 26
This is so weird! I did the same thing got the card near August or July I think. But I still have platinum elite. I hope to continue having it but this revelation bugs me cause I feel like I’m also going to lose it soon.
Greg Malyshev is offline  
Old Mar 4, 2019, 5:34 pm
  #2932  
 
Join Date: Mar 2010
Location: San Francisco, CA
Posts: 32
Originally Posted by jukaks


add me to this list as well. I opened the card and did $10k spend before the cutoff date and was platinum until a couple days ago. Super frustrating
thanks @Marriott Bonvoy Lurker II - looks my status has been reinstated to platinum elite.
tbm13, Soccerjoshj07 and Werty7777 like this.
jukaks is offline  
Old Mar 4, 2019, 5:42 pm
  #2933  
 
Join Date: Sep 2009
Posts: 46
Yes, thank you @Marriott Bonvoy Lurker II. My status is also restored to Platinum Elite.
Werty7777 likes this.
nikespex is offline  
Old Mar 4, 2019, 5:59 pm
  #2934  
 
Join Date: Feb 2005
Location: MD/DC
Programs: Hilton Diamond, IHG Platinum, Marriott Titanium, TK Gold
Posts: 1,536
Back to Platinum on the web site but still Gold on the app. I won’t hold my breath till it is all set in all places. It might just be another IT glitch.

UPDATE: called to verify. In their system they see Gold.

I would not trust what I see on the website.

Marriott Lurker can you please provide an update?
nexusCFX and jdj27x111 like this.

Last edited by MD/DC Flyer; Mar 4, 2019 at 6:20 pm
MD/DC Flyer is offline  
Old Mar 4, 2019, 6:35 pm
  #2935  
 
Join Date: Dec 2017
Location: SFO/YYZ
Programs: AC 25K, AS MVP Gold, BA Bronze, UA Silver, Marriott Titanium, Hilton Diamond, Hyatt Globalist
Posts: 2,466
Mine was showing plat website, gold app. It's now platinum in both, so I'm hoping this is indeed resolved. Years as platinum was also incremented.
nexusCFX is online now  
Old Mar 4, 2019, 7:48 pm
  #2936  
 
Join Date: Apr 2016
Posts: 706
Originally Posted by jukaks
thanks @Marriott Bonvoy Lurker II - looks my status has been reinstated to platinum elite.
isn’t it great when things work out like they’re supposed to? Amazing
Soccerjoshj07 is offline  
Old Mar 4, 2019, 8:25 pm
  #2937  
 
Join Date: Jul 2007
Programs: Marriott Platinum
Posts: 274
Thanks for doing the right thing here. My platinum status appears to have been reinstated.
the_jaguar is offline  
Old Mar 4, 2019, 8:40 pm
  #2938  
 
Join Date: Jul 2014
Programs: Hyatt Diamond, southwest A List Preferred, American Platinum
Posts: 255
Thank you Marriott lurker. My status has also been restored as of this evening. Cancelled some reservations last night over to Hyatt as I am Globalist there, but will now considering booking again.
joey965 is offline  
Old Mar 4, 2019, 9:01 pm
  #2939  
 
Join Date: May 2014
Location: DFW
Posts: 108
Folks who have had their status reinstated back to Platinum, is there something specific to be done?

I would think best to let this "refresh" take its time in the database, but I'm not sure if there will be another round of updates after this one to correct the ones who do miss out.
FWIW, I've had the card for over 4 years and did spend over $10k before the 2018 cutoff date and was Platinum up until a few days ago... have over 15 nights already booked for 2019, so this being broken will be a big headache.
senyah is offline  
Old Mar 4, 2019, 9:01 pm
  #2940  
 
Join Date: Nov 2015
Programs: DL, Marriott & IHG Platty; HH Diamonte
Posts: 861
Originally Posted by pharmawalk
I have faith in Marriott based on their actions with the RC card so far.

Glad to see the status restorations are rolling out! Really nice to see things be handled the right way. Mine isn't restored yet, but I'll probably need to just give it a little time.

Excellent job @Marriott Bonvoy Lurker II and Marriott!
pharmawalk is offline  


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