Last edit by: beltway
This thread is now archived. For ongoing discussion and the current/updated wiki, see Applying for Chase Credit Cards, 2017 onward. For the archived predecessor thread, see Applying for Chase Credit Cards- Archived 2008-5/2015
Archived: Applying for Chase Credit Cards- May 2015- Jan 2017
#3811
Join Date: Jul 2009
Location: SEA
Posts: 2,556
I think this is true, so you could frame your request for reconsideration by stating that there are a few factors (you'll need to think some up) you forgot to mention to the first agent that you'd like to have the supervisor consider, and that's why you're calling.
#3812
Join Date: Jul 2013
Posts: 1,784
No, and if you read the post you are quoting from, as well as many others on this thread, while there are no guarantees, this has been known to work many times in the past. The concern you mention only applies to apps with Barclays, (and possibly B/A), not Chase, Citi, or AMEX...
#3813
Join Date: Jul 2013
Posts: 1,784
The Supervisor is not bound by the CSRs previous decision, that's why you ask to talk to a Supervisor in the first place.
#3814
Join Date: Jan 2016
Programs: AA, Hyatt, Marriott, Hilton
Posts: 501
Applied in branch, went from 30 day waiting message, to 7-10 days notice, faxed in my id for verification, message said 7-10 days notice, and switched back to 30 days notice - was trying to search for this datapoint but not finding it easy.
#3815
Join Date: Dec 2000
Location: BOS
Posts: 1,461
I've been getting the "two weeks" message since March 31, when I applied for a Marriott Visa. They haven't asked me to call and verify anything, not that I'd be inclined to do so anyway. I lowered my credit limit on the Chase card I received in November by a significant amount, so I know there's some wiggle room there. Really starting to wonder if they're going to deny me.
#3816
Join Date: Aug 2014
Location: WAS
Programs: UA Platinum, AA Gold
Posts: 93
Matching Referral to Targeted Offer
I've got a family member who got an offer for a Chase United 50K points for 2K spend in 3 months in the mail. I can generate referral offers for 30K points for 1K spend. If they sign up for my referral offer and then ask Chase to match the mailed offer at the higher spending level, is it safe to assume they'd get the match and I'd still get the referral points? I know Chase is almost always great about matching offers, but don't know if the referral changes that.
#3817
Join Date: Mar 2015
Location: SLC
Programs: AA EXP, Marriott Titanium + LT Gold
Posts: 198
Applied online today for CSP and the application was pending. I called the reconsideration line, answered some questions and was told the application was declined due to 5/24. I told them I have only 4 accounts in the last 24 months and the rest are authorized cards from my spouse. He updated the profile and was unable to approve the app.
Is there anything I can do to rectify this?
Is there anything I can do to rectify this?
As many of you have suggested, I called back again today to speak with a supervisor about this app. There was no supervisor on duty so I was passed to a senior rep instead. I explained the authorized cards are not my responsibility and have been a good chase customer with good credit. The rep corrected the noted and resubmitted my app. I was approved instantly.
Thanks for all your help!
#3818
Join Date: Jul 2006
Location: California
Programs: AA EXP, lowly UA 1K; Hyatt Diamond, SPG Gold, Hilton Gold; National EC, Hertz PC
Posts: 2,213
I've been getting the "two weeks" message since March 31, when I applied for a Marriott Visa. They haven't asked me to call and verify anything, not that I'd be inclined to do so anyway. I lowered my credit limit on the Chase card I received in November by a significant amount, so I know there's some wiggle room there. Really starting to wonder if they're going to deny me.
#3819
Join Date: Dec 2000
Location: BOS
Posts: 1,461
Interesting. I wonder if there was some kind of technical glitch that day, or if they're just unusually busy. In the past few weeks, I've also noticed that if you send a secure message through the Chase website, they either don't answer at all, or they take four or five days to send a form response that doesn't address the question. In the past, I usually had good customer service through the secure message system.
#3820
Join Date: Apr 2016
Posts: 2
Card Converted
If I convert my Citi Premier to a Citi Double Cash, will Chase count the new Double Cash card toward the 5/24 rule?
#3821
Join Date: Aug 2005
Programs: AA LTP, UA, DL, HH, Marriott/SPG
Posts: 585
I applied for the Chase Marriott Business card a little over 2 weeks ago and I still get the 30-day message. I decided to not call as I have in the past. At some point, if the "30-day message" doesn't change, I may consider calling.
#3822
Join Date: Jan 2016
Posts: 27
Last night I applied CSP first and got approved right away. I then applied IHG one minute after I submitted CSP. The screen after IHG app submission was something like 'we received your application information' without any message regarding the wait time.
I called the app status automated line today. The only information I got is the approval status which should be for CSP. Is this normal? Is my IHG app missing on their side?
I called the app status automated line today. The only information I got is the approval status which should be for CSP. Is this normal? Is my IHG app missing on their side?
#3823
Suspended
Join Date: Sep 2014
Posts: 3,072
You need to close all browser windows and re-submit it.
#3825
Suspended
Join Date: Sep 2014
Posts: 3,072
No. Otherwise, it would have been on the status line.