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-   -   Chase has stopped transfers to Korean Air [now back] (https://www.flyertalk.com/forum/chase-ultimate-rewards/1630615-chase-has-stopped-transfers-korean-air-now-back.html)

j-rad Nov 21, 2014 4:55 pm

Chase has stopped transfers to Korean Air [now back]
 
I just went to transfer miles to book my honeymoon flights - mine transferred fine, and I went to transfer to my wife's account and it gave me an error.

I called Chase and they said they have removed the ability to transfer to Korean Airlines, with no notice at all and no further information.

Wonderful.

howtofreetravel Nov 21, 2014 7:27 pm

Did you try calling again?

xooz Nov 21, 2014 8:02 pm

KE does seem to be missing from the Ultimate Rewards transfer page. No notice anywhere of any change. Troubling if this is a permanent thing.

Sterndogg Nov 21, 2014 8:24 pm

Yep, plug was pulled today...no notice whatsoever. Just spoke with a rep and even she was surprised and unaware. Not sure which party ended the partnership but if this is final another devaluation.

j-rad Nov 21, 2014 8:26 pm

Chase told me it was Korean Air's decision, but I spoke with the Skypass department at KE after and they had no idea it happened.

farbster Nov 21, 2014 8:38 pm

This is terrible. Was a nice way to get on skyteam using chase points. Ugh. Interesting that this happened not long after another Asian carrier (Singapore) was added...How many months later? Maybe this was planned but not announced?

Any thoughts on another Skyteam carrier being added?

PointsNmiles Nov 21, 2014 8:40 pm

I feel bad for those who have orphaned miles. I heard one person who transferred the miles to KE for himself, but not his wife - now he's stuck with enough miles just for himself.

Blueskyheaven Nov 21, 2014 8:42 pm

I see it on CSP UR site. Not pulled!

j-rad Nov 21, 2014 8:43 pm


Originally Posted by PointsNmiles (Post 23879571)
I feel bad for those who have orphaned miles. I heard one person who transferred the miles to KE for himself, but not his wife - now he's stuck with enough miles just for himself.

Sounds like me... ;)

Chase said it's not their problem that I'm stuck with 80k in KE... nice customer service.

PointsNmiles Nov 21, 2014 9:26 pm


Originally Posted by j-rad (Post 23879579)
Sounds like me... ;)

Chase said it's not their problem that I'm stuck with 80k in KE... nice customer service.

That's not right at all..sorry to hear that

howtofreetravel Nov 21, 2014 10:29 pm


Originally Posted by j-rad (Post 23879579)
Sounds like me... ;)

Chase said it's not their problem that I'm stuck with 80k in KE... nice customer service.

Maybe chase is trying to hint something at you?

philemer Nov 21, 2014 10:37 pm


Originally Posted by Blueskyheaven (Post 23879577)
I see it on CSP UR site. Not pulled!

It's gone for me.

FTR 787 Nov 22, 2014 5:59 am

take it with a grain of salt, one Chase rep said the partnership ended last week on the 16th and they're just updating the site now.

said KE was too difficult to work with which I guess kinda makes sense cause they arent the most straight forward FFP/redemption airline out there. have to jump thru several hoops and for those who arent mile nerds like us, it can be quite a confusing hassle for your avg Chase customer or even service reps.

rgAAFT Nov 22, 2014 8:04 am


Originally Posted by farbster (Post 23879566)
This is terrible. Was a nice way to get on skyteam using chase points. Ugh. Interesting that this happened not long after another Asian carrier (Singapore) was added...How many months later? Maybe this was planned but not announced?

Any thoughts on another Skyteam carrier being added?



I'll go out on a giant limb and say Aeroflot

system error Nov 22, 2014 8:14 am

Gone for me as well. I don't recall any updates from Chase. If they did pull KE without any notice that would be rather unfortunate and a poor showing on Chase's part. I was looking forward to flying on KE. :td:


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