May 15, 2014, 8:16 am
Last edit by: StartinSanDiego
This thread is now archived. Please follow the topic here: https://www.flyertalk.com/forum/chase-ultimate-rewards/1986148-chase-closed-my-credit-card-account-s-tales-speculation-2019-thread.html
If you feel your account has been unfairly closed, consider filing a complaint with the Consumer Protection Financial Bureau:
CFPB's complaint form: http://www.consumerfinance.gov/complaint/
When someone reports an account closure here, a lot of the same questions get asked. It might be useful to answer some questions in advance. This could help figure out what happened or how to proceed:
2013.9
2013.12 2014.6
http://www.flyertalk.com/forum/chase...ta-points.html
On 1/4/15, LivelyFL noted that 34 posts have referenced account closures (updated 1/25/15):
1, 55, 80, 108, 117, 129, 146, 165, 182, 212, 221, 222, 232, 235, 262, 272, 281, 326, 364, 410, 411, 428, 475, 477, 482, 513, 552, 586, 620, 648, 656, 662, 714, 718, 784 and 815.
Mortgasm provided more detail as follows:
001 - moarmiles little explaination - 'inconsistent spending'
055 - brettskyg chase gift cards tiny ms
080 - Artemk checking chase gift card, tiny MS, international wires, wall-mart BP
108 - TTnc4me (105 actually) no info
117 - rodsren
129 - Kybosh chase gift card checking
146 - mintcilantro - checking 6k/month MS, BB payments from another ss#, some MO/AP, 7new cards in 90days, short cycling
165 - newcomr - checking
182 - thehawk75 - heavy MSw/other banks,
212 - LRD - 2x spend of 20k /month (on two cards), checking
221 - iceman 77_7, no info
222 - jk2 no info
232 - hitman1420 checking , heavy MS activity (no number)
235 - clearlyanewb checking, MS activity (10k AGC and more), light credit history, 10 recent inquiries
262 - brc01 - shortcycling, some MS (18k/month over a few cards), 1
272 - rambo - 70% MS on 5 cards, WM BP of 16k/month on 5 cards
281 - prestonv - heavy MS - 20k/month on multiple chase cards, heavy WMBP (ink stayed open)
326 - pacupgo - false alarm, no shutdown
364 - edh101985 - tiny MS (bonus only) , 4 chase cards in 6 months,
410 - msetr - lots of freedom/ink ms
411 - standaman360 - international wires (business), million dollar balances,
428 - queensgambit - gambling transactions, UR point transfer from SO, 5 chase apps 3 new chase cc in 45 days, Blogger points coach
475 - dogloverjb - checking, international wires,
477 - ftomasz - 14 inquiries in 8 months, 5 chase, minimal MS, rapid upswing in credit, paying from multiple accounts
482 - liw5215 - Heavy MS, re-entered after 13 months
513 - thegasguru - checking, $3k/month MO to checking, NO MS, AP,
552 - LAXtoWorld - 3 cards in 30 days
586 - adavydov7 checking, $1k APs,
648 - CMHFlyerOH - checking, MO, 3k gift cards
656 - I can see for miles - Maxed UR 5x rewards on Freedom and Ink cards. Chased closed all accounts. Was approved for Ritz Carlton card 14 months later and did nothing unusual with it, other than lower CL from 30K to 10K to free up CL for possible approvals. Two subsequent Chase apps (Chase Ink and Marriott Rewards), on separate dates 3+ months later, were declined for a "previous unsatisfactory relationship ..."
662 - frogdog51 - Chase VGCs (Reapproved in 12 months)
677 - Subdawg - closed for piggybacking
714 - Mamibear - 'abuse' redcard MS
718 - maxswanson - MS, 11 chase cards, traded UR, (reapproved after 12 months)
752 - peaser - "reputational risk" associated with the business (decision reversed later)
757 - uncommonsensical checking, 3 Cashier's Check deposits with quick w/d (the w/d were to pay CHASE credit cards! ridiculous 'loss prevention' dept. gods). All CC's closed 2 days later. Tried EX Office- they seem to have zero power once the Mullah in loss prevention has issued a fatwa (my guess: some 27 year old with a god complex).
762 - knopfler - checking closed (all credit cards closed in both mine and Mrs. Knopflers accounts about three weeks after checking closure)
771 - milemonkey - 'reputational Risk" connected to Attorney General lawsuit
784 - unstable one: 2 cash deposits over 10k to chase checking
815 - dukerau - one time UR point sale, 77% spending is 5x,
If you feel your account has been unfairly closed, consider filing a complaint with the Consumer Protection Financial Bureau:
CFPB's complaint form: http://www.consumerfinance.gov/complaint/
When someone reports an account closure here, a lot of the same questions get asked. It might be useful to answer some questions in advance. This could help figure out what happened or how to proceed:
- Did you transfer UR points to someone with a different address? Different last name?
- Did you sell UR points to someone?
- Approximately what percentage of your charges earned less than 5x points in the past 12 months?
- Did a Chase or non-Chase bank recently close one of your credit cards?
- Are you using up a large percentage of your credit line on all Chase and non-Chase credit cards?
- Is your total credit line with Chase much higher than with other banks?
- Did you apply for many credit cards or other forms of credit in the past 2 months? ("Many" may be hard to define.)
- If you have a Chase checking account how much did you typically deposit in money orders per month, if any?
- Did you recently start spending a lot more with Chase than in typical months?
- Is your monthly balance frequently close to your credit limit?
- Approximately what percentage of spending was on gift cards this year?
- How much of your bill do you typically pay using WM or KMart bill payment if any?
- Do you have a Chase mortgage or other account that might be profitable to Chase?
- Has your credit score or credit profile changed recently? As in: significantly more debt, more open credit lines, or a large drop in your credit score?
2013.9
2013.12 2014.6
http://www.flyertalk.com/forum/chase...ta-points.html
On 1/4/15, LivelyFL noted that 34 posts have referenced account closures (updated 1/25/15):
1, 55, 80, 108, 117, 129, 146, 165, 182, 212, 221, 222, 232, 235, 262, 272, 281, 326, 364, 410, 411, 428, 475, 477, 482, 513, 552, 586, 620, 648, 656, 662, 714, 718, 784 and 815.
Mortgasm provided more detail as follows:
001 - moarmiles little explaination - 'inconsistent spending'
055 - brettskyg chase gift cards tiny ms
080 - Artemk checking chase gift card, tiny MS, international wires, wall-mart BP
108 - TTnc4me (105 actually) no info
117 - rodsren
129 - Kybosh chase gift card checking
146 - mintcilantro - checking 6k/month MS, BB payments from another ss#, some MO/AP, 7new cards in 90days, short cycling
165 - newcomr - checking
182 - thehawk75 - heavy MSw/other banks,
212 - LRD - 2x spend of 20k /month (on two cards), checking
221 - iceman 77_7, no info
222 - jk2 no info
232 - hitman1420 checking , heavy MS activity (no number)
235 - clearlyanewb checking, MS activity (10k AGC and more), light credit history, 10 recent inquiries
262 - brc01 - shortcycling, some MS (18k/month over a few cards), 1
272 - rambo - 70% MS on 5 cards, WM BP of 16k/month on 5 cards
281 - prestonv - heavy MS - 20k/month on multiple chase cards, heavy WMBP (ink stayed open)
326 - pacupgo - false alarm, no shutdown
364 - edh101985 - tiny MS (bonus only) , 4 chase cards in 6 months,
410 - msetr - lots of freedom/ink ms
411 - standaman360 - international wires (business), million dollar balances,
428 - queensgambit - gambling transactions, UR point transfer from SO, 5 chase apps 3 new chase cc in 45 days, Blogger points coach
475 - dogloverjb - checking, international wires,
477 - ftomasz - 14 inquiries in 8 months, 5 chase, minimal MS, rapid upswing in credit, paying from multiple accounts
482 - liw5215 - Heavy MS, re-entered after 13 months
513 - thegasguru - checking, $3k/month MO to checking, NO MS, AP,
552 - LAXtoWorld - 3 cards in 30 days
586 - adavydov7 checking, $1k APs,
648 - CMHFlyerOH - checking, MO, 3k gift cards
656 - I can see for miles - Maxed UR 5x rewards on Freedom and Ink cards. Chased closed all accounts. Was approved for Ritz Carlton card 14 months later and did nothing unusual with it, other than lower CL from 30K to 10K to free up CL for possible approvals. Two subsequent Chase apps (Chase Ink and Marriott Rewards), on separate dates 3+ months later, were declined for a "previous unsatisfactory relationship ..."
662 - frogdog51 - Chase VGCs (Reapproved in 12 months)
677 - Subdawg - closed for piggybacking
714 - Mamibear - 'abuse' redcard MS
718 - maxswanson - MS, 11 chase cards, traded UR, (reapproved after 12 months)
752 - peaser - "reputational risk" associated with the business (decision reversed later)
757 - uncommonsensical checking, 3 Cashier's Check deposits with quick w/d (the w/d were to pay CHASE credit cards! ridiculous 'loss prevention' dept. gods). All CC's closed 2 days later. Tried EX Office- they seem to have zero power once the Mullah in loss prevention has issued a fatwa (my guess: some 27 year old with a god complex).
762 - knopfler - checking closed (all credit cards closed in both mine and Mrs. Knopflers accounts about three weeks after checking closure)
771 - milemonkey - 'reputational Risk" connected to Attorney General lawsuit
784 - unstable one: 2 cash deposits over 10k to chase checking
815 - dukerau - one time UR point sale, 77% spending is 5x,
Chase closed my credit card account(s) [Archived 2013-mid 2019]
Sep 5, 2017, 3:51 pm
#1621
Join Date: Aug 2017
Posts: 7
Such a nice post... very refreshing... i told chase when i spoke to a manager there frantic after reading the replies here and they told me to that the forum often posts only the bad scenarios but noone bothers to post when something good actually happens because they said most come out with favorable outcome... thank you so much for your kind words.
Sep 7, 2017, 4:28 am
#1622
Join Date: Apr 2015
Posts: 456
Such a nice post... very refreshing... i told chase when i spoke to a manager there frantic after reading the replies here and they told me to that the forum often posts only the bad scenarios but noone bothers to post when something good actually happens because they said most come out with favorable outcome... thank you so much for your kind words.
As Diplomatico said, ignore the vitriole. There's a ton of experts with great information here, but just as many, if not more, who have a very narrow and pessimistic view of the world.
Great that things worked out for you, but hopefully this opened your eyes to a few of the things that other people said. In particular, carrying multiple credit cards from different banks. I sometimes underestimate how crazy my wife will go on her shopping (and don't put a high spend notification on my cards). Last time my wife went to do some shopping and ended up burning through almost 20k that day. Each time she locked a card, she would just tell me and switch to one of my other cards while I was on the phone with the credit card companies. The cards locked every 2k spend or so, and it took me about 5 calls before I boneheadedly thought to put a high spend on the card. Although she loves to shop, she's usually quite frugal and rarely spends more than 5k during a shopping spree. I just didn't expect that she would lose her mind that day.
In any case, I have about 8 cards from different issuing banks, and carry a Visa, Mastercard, and at least one other type of card (ie Amex or Discover). I'd also recommend multiple cards simply to spread out your utilization ratio, which is quite high. There are also many additional reasons to carry multiple cards, such as maximizing your rewards categories.
Sep 8, 2017, 8:10 am
#1623
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,760
One advice everyone seems to agree on is carry multiple cards from multiple banks. I understand UR due to its very easy to liquidate nature is the most favorite from those who have ways to liquidate among niche circles, so as AMEX Membersip Reward. Have seen countless posts about offers and requests in non English sites. But now you know relying a single card a single bank is not the smart choice, may be it is time to broaden your scope and spread the outsize spend on your love for high fashion to more cards.
Last edited by StartinSanDiego; Sep 8, 2017 at 9:16 am Reason: Removed reference to PM's and personal commentary on OP
Oct 10, 2017, 4:46 am
#1624
Join Date: Jul 2012
Posts: 9
Any chance they'll reopen the accounts they closed without notice?
Oct 10, 2017, 11:50 am
#1626
Join Date: Jul 2012
Posts: 9
thanks! i literally just got approved for a freedom unlimited for $25K 2 weeks ago and they closed all my accounts this past weekend. is it true i have 30 days to transfer my UR points?
Oct 10, 2017, 11:59 am
#1627
Join Date: Nov 2013
Posts: 406
It is safe to transfer the point to my spouse or someone in the same household? Or its better to just transfer to hotel/airline and not drag any family member in this mess?
Oct 10, 2017, 1:00 pm
#1628
Join Date: Apr 2014
Posts: 303
Just lost all my Chase cards to shutdown today (4 Ink Cards, 1 Sapphire Reserve, 1 Freedom Unlimited, 1 Hyatt, and 1 Slate). Think calling to downgrade the sapphire preferred card to freedom unlimited a couple weeks ago after the annual fee hit might have caused more attention on my accounts.
Have been maximizing the 4 Inks at office supply stores for past 4+ years and always repaying them via WM BP's after Bluebird shut me off a year ago. End of a long era (already visited many parts of the world with extensive luxury hotel stays and Business/First class travel, which was going to slow down anyway after first baby soon on the way), and curious how it'll impact my credit score after these updates, doesnt matter to me as dont need any loans anytime soon.
Have been maximizing the 4 Inks at office supply stores for past 4+ years and always repaying them via WM BP's after Bluebird shut me off a year ago. End of a long era (already visited many parts of the world with extensive luxury hotel stays and Business/First class travel, which was going to slow down anyway after first baby soon on the way), and curious how it'll impact my credit score after these updates, doesnt matter to me as dont need any loans anytime soon.
Last edited by njdealguy; Oct 10, 2017 at 1:06 pm
Oct 10, 2017, 1:07 pm
#1629
Join Date: Jul 2012
Posts: 9
i would personally just transfer to hotel/airline. i'm thinking of transferring to southwest myself. a family member, whose accounts (3 cards), were all closed last month transferred his UR to me. now all my accounts are closed - not sure if it was because of that or because i just got approved for a freedom unlimited that brought scrutiny to my accounts though....
Oct 10, 2017, 2:56 pm
#1630
Join Date: Sep 2005
Location: JZRO
Posts: 9,169
RNE, not making this up.
Oct 10, 2017, 11:24 pm
#1631
Join Date: May 2015
Location: LAX, BUR
Programs: AS,AA,JB, HH Gold, Starriott Titanium Elite, Hyatt Explorist, Global Entry
Posts: 1,933
Oct 10, 2017, 11:27 pm
#1632
Join Date: May 2015
Location: LAX, BUR
Programs: AS,AA,JB, HH Gold, Starriott Titanium Elite, Hyatt Explorist, Global Entry
Posts: 1,933
Oct 11, 2017, 4:14 pm
#1635
Join Date: Apr 2014
Posts: 303
Still have other sugar daddies besides Chase intact and avenues to still have some luxury travel but this was definitely the biggest daddy and lowest hanging fruit. Now it'll just be a lot more work to achieve similar benefits.