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Chase closed my credit card account(s) [Archived 2013-mid 2019]

Old May 15, 2014, 8:16 am
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Last edit by: StartinSanDiego
This thread is now archived. Please follow the topic here: https://www.flyertalk.com/forum/chase-ultimate-rewards/1986148-chase-closed-my-credit-card-account-s-tales-speculation-2019-thread.html




If you feel your account has been unfairly closed, consider filing a complaint with the Consumer Protection Financial Bureau:

CFPB's complaint form: http://www.consumerfinance.gov/complaint/

When someone reports an account closure here, a lot of the same questions get asked. It might be useful to answer some questions in advance. This could help figure out what happened or how to proceed:
  1. Did you transfer UR points to someone with a different address? Different last name?
  2. Did you sell UR points to someone?
  3. Approximately what percentage of your charges earned less than 5x points in the past 12 months?
  4. Did a Chase or non-Chase bank recently close one of your credit cards?
  5. Are you using up a large percentage of your credit line on all Chase and non-Chase credit cards?
  6. Is your total credit line with Chase much higher than with other banks?
  7. Did you apply for many credit cards or other forms of credit in the past 2 months? ("Many" may be hard to define.)
  8. If you have a Chase checking account how much did you typically deposit in money orders per month, if any?
  9. Did you recently start spending a lot more with Chase than in typical months?
  10. Is your monthly balance frequently close to your credit limit?
  11. Approximately what percentage of spending was on gift cards this year?
  12. How much of your bill do you typically pay using WM or KMart bill payment if any?
  13. Do you have a Chase mortgage or other account that might be profitable to Chase?
  14. Has your credit score or credit profile changed recently? As in: significantly more debt, more open credit lines, or a large drop in your credit score?
Related threads: 2013.1 2013.4
2013.9
2013.12 2014.6
http://www.flyertalk.com/forum/chase...ta-points.html

On 1/4/15, LivelyFL noted that 34 posts have referenced account closures (updated 1/25/15):
1, 55, 80, 108, 117, 129, 146, 165, 182, 212, 221, 222, 232, 235, 262, 272, 281, 326, 364, 410, 411, 428, 475, 477, 482, 513, 552, 586, 620, 648, 656, 662, 714, 718, 784 and 815.

Mortgasm provided more detail as follows:

001 - moarmiles little explaination - 'inconsistent spending'
055 - brettskyg chase gift cards tiny ms
080 - Artemk checking chase gift card, tiny MS, international wires, wall-mart BP
108 - TTnc4me (105 actually) no info
117 - rodsren
129 - Kybosh chase gift card checking
146 - mintcilantro - checking 6k/month MS, BB payments from another ss#, some MO/AP, 7new cards in 90days, short cycling
165 - newcomr - checking
182 - thehawk75 - heavy MSw/other banks,
212 - LRD - 2x spend of 20k /month (on two cards), checking
221 - iceman 77_7, no info
222 - jk2 no info
232 - hitman1420 checking , heavy MS activity (no number)
235 - clearlyanewb checking, MS activity (10k AGC and more), light credit history, 10 recent inquiries
262 - brc01 - shortcycling, some MS (18k/month over a few cards), 1
272 - rambo - 70% MS on 5 cards, WM BP of 16k/month on 5 cards
281 - prestonv - heavy MS - 20k/month on multiple chase cards, heavy WMBP (ink stayed open)
326 - pacupgo - false alarm, no shutdown
364 - edh101985 - tiny MS (bonus only) , 4 chase cards in 6 months,
410 - msetr - lots of freedom/ink ms
411 - standaman360 - international wires (business), million dollar balances,
428 - queensgambit - gambling transactions, UR point transfer from SO, 5 chase apps 3 new chase cc in 45 days, Blogger points coach
475 - dogloverjb - checking, international wires,
477 - ftomasz - 14 inquiries in 8 months, 5 chase, minimal MS, rapid upswing in credit, paying from multiple accounts
482 - liw5215 - Heavy MS, re-entered after 13 months
513 - thegasguru - checking, $3k/month MO to checking, NO MS, AP,
552 - LAXtoWorld - 3 cards in 30 days
586 - adavydov7 checking, $1k APs,
648 - CMHFlyerOH - checking, MO, 3k gift cards
656 - I can see for miles - Maxed UR 5x rewards on Freedom and Ink cards. Chased closed all accounts. Was approved for Ritz Carlton card 14 months later and did nothing unusual with it, other than lower CL from 30K to 10K to free up CL for possible approvals. Two subsequent Chase apps (Chase Ink and Marriott Rewards), on separate dates 3+ months later, were declined for a "previous unsatisfactory relationship ..."
662 - frogdog51 - Chase VGCs (Reapproved in 12 months)
677 - Subdawg - closed for piggybacking
714 - Mamibear - 'abuse' redcard MS
718 - maxswanson - MS, 11 chase cards, traded UR, (reapproved after 12 months)
752 - peaser - "reputational risk" associated with the business (decision reversed later)
757 - uncommonsensical checking, 3 Cashier's Check deposits with quick w/d (the w/d were to pay CHASE credit cards! ridiculous 'loss prevention' dept. gods). All CC's closed 2 days later. Tried EX Office- they seem to have zero power once the Mullah in loss prevention has issued a fatwa (my guess: some 27 year old with a god complex).
762 - knopfler - checking closed (all credit cards closed in both mine and Mrs. Knopflers accounts about three weeks after checking closure)
771 - milemonkey - 'reputational Risk" connected to Attorney General lawsuit
784 - unstable one: 2 cash deposits over 10k to chase checking
815 - dukerau - one time UR point sale, 77% spending is 5x,
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Chase closed my credit card account(s) [Archived 2013-mid 2019]

Old Jun 20, 2017, 6:22 am
  #1456  
 
Join Date: Feb 2015
Posts: 172
Originally Posted by merice107107
Like I said, the main thing here is we just want to get in the good graces of chase again.
But why? If you are not planning on doing any MS, why is Chase any better than, say, Bank of America, Wells Fargo, or any other bank?
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Old Jun 20, 2017, 8:16 am
  #1457  
 
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Originally Posted by UA Apologist
But why? If you are not planning on doing any MS, why is Chase any better than, say, Bank of America, Wells Fargo, or any other bank?
I suspect the OP values the many credit cards that the other banks do not offer.
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Old Jun 20, 2017, 8:24 am
  #1458  
mia
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Originally Posted by UA Apologist
...why is Chase any better than, say, Bank of America, Wells Fargo, or any other bank?
Chase is the only issuer of cards that earn UA miles, WN miles or Hyatt points, directly or through a $1=1:1 conversion.

Chase is the only issuer of cards that earn 5 points (convertible to miles) per dollar. Other banks offer five cents, but miles are typically more valuable than money.
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Old Jun 20, 2017, 8:44 am
  #1459  
 
Join Date: Feb 2015
Posts: 172
Originally Posted by mia
Chase is the only issuer of cards that earn UA miles, WN miles or Hyatt points, directly or through a $1=1:1 conversion.

Chase is the only issuer of cards that earn 5 points (convertible to miles) per dollar. Other banks offer five cents, but miles are typically more valuable than money.
Understood. But, IME, without churning and without MS, one would need to spend a lot of money on the card(s) to earn enough points for anything that is worthy of discussion on FT.
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Old Jun 20, 2017, 8:48 am
  #1460  
mia
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Originally Posted by UA Apologist
...one would need to spend a lot of money on the card(s) to earn enough points for anything that is worthy of discussion on FT.
I have zero interest in Manufactured Spending, yet I accumulate more miles/points than I have time to redeem.
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Old Jun 20, 2017, 9:05 am
  #1461  
 
Join Date: Feb 2015
Posts: 172
Originally Posted by mia
I have zero interest in Manufactured Spending, yet I accumulate more miles/points than I have time to redeem.
It is surprising to see you in a thread titled "Chase closed my credit card account(s)" then.
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Old Jun 20, 2017, 9:06 am
  #1462  
 
Join Date: Sep 2015
Location: SFO
Posts: 3,868
Originally Posted by mia
I have zero interest in Manufactured Spending, yet I accumulate more miles/points than I have time to redeem.
I accept donations, hehe.
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Old Jun 20, 2017, 9:22 am
  #1463  
 
Join Date: Feb 2015
Posts: 172
Originally Posted by Troopers
I accept donations, hehe.
My prediction is that mia is going to suddenly find use for the points, so your donation would need to be put on hold.
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Old Jun 20, 2017, 11:03 am
  #1464  
nsx
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Has anyone here experienced a complete Chase shutdown due to applying for two cards the same day? There are reports of this starting May 2017 at

http://www.doctorofcredit.com/chase-...nts-deem-risky
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Old Jun 20, 2017, 11:16 am
  #1465  
 
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Originally Posted by UA Apologist
Understood. But, IME, without churning and without MS, one would need to spend a lot of money on the card(s) to earn enough points for anything that is worthy of discussion on FT.
Not if you have multiple of the 5x cards like Freedom and Ink.

If you're relying on the 1.5x unlimited than yes you would.
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Old Jun 20, 2017, 11:25 am
  #1466  
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Is having a Chase checking or saving still risky?
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Old Jun 20, 2017, 11:57 am
  #1467  
 
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Originally Posted by UA Fan
Is having a Chase checking or saving still risky?
Having with normal use, not risky.

Having with MO deposits and Bill Pay, risky.
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Old Jun 20, 2017, 1:29 pm
  #1468  
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Originally Posted by mia
I have zero interest in Manufactured Spending, yet I accumulate more miles/points than I have time to redeem.
^
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Old Jun 20, 2017, 1:38 pm
  #1469  
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Originally Posted by UA Fan
Is having a Chase checking or saving still risky?
Originally Posted by mhdena
Having with normal use, not risky.

Having with MO deposits and Bill Pay, risky.
Chase is very sensitive in Cash deposits. You cannot deposit Cash into any accounts other than you own, and must produce ID at the time of deposit. This is put in place after it has been fined multiple times on non-compliance that even Dimon could not wiggle out of those fines. So now it chooses the overly cautious side. That has also brought about a better outcome that is,
Chase no longer confiscates the points in your accounts should it decides to shut you down. It is the ONLY bank that gives accountholders 30 days to redeem their existing balances should Chase choose to terminate the relationship with the accountholders.

Originally Posted by junks2010
Can you please explain why "bill pays" are risky? Most of the activities from my Chase checking account are payments for credit card bills and other bills.
He most likely means Bill Pay Chase cards from a NON-financial institution service.

Last edited by Happy; Jun 20, 2017 at 2:51 pm
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Old Jun 20, 2017, 2:02 pm
  #1470  
 
Join Date: Aug 2012
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Originally Posted by mhdena
Having with normal use, not risky.

Having with MO deposits and Bill Pay, risky.
Can you please explain why "bill pays" are risky? Most of the activities from my Chase checking account are payments for credit card bills and other bills.
Edit: Nevermind. You mean Wal-Mart BillPay service.

Last edited by asdfghjk; Jun 20, 2017 at 2:59 pm
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