May 15, 2014, 8:16 am
Last edit by: StartinSanDiego
This thread is now archived. Please follow the topic here: https://www.flyertalk.com/forum/chase-ultimate-rewards/1986148-chase-closed-my-credit-card-account-s-tales-speculation-2019-thread.html
If you feel your account has been unfairly closed, consider filing a complaint with the Consumer Protection Financial Bureau:
CFPB's complaint form: http://www.consumerfinance.gov/complaint/
When someone reports an account closure here, a lot of the same questions get asked. It might be useful to answer some questions in advance. This could help figure out what happened or how to proceed:
2013.9
2013.12 2014.6
http://www.flyertalk.com/forum/chase...ta-points.html
On 1/4/15, LivelyFL noted that 34 posts have referenced account closures (updated 1/25/15):
1, 55, 80, 108, 117, 129, 146, 165, 182, 212, 221, 222, 232, 235, 262, 272, 281, 326, 364, 410, 411, 428, 475, 477, 482, 513, 552, 586, 620, 648, 656, 662, 714, 718, 784 and 815.
Mortgasm provided more detail as follows:
001 - moarmiles little explaination - 'inconsistent spending'
055 - brettskyg chase gift cards tiny ms
080 - Artemk checking chase gift card, tiny MS, international wires, wall-mart BP
108 - TTnc4me (105 actually) no info
117 - rodsren
129 - Kybosh chase gift card checking
146 - mintcilantro - checking 6k/month MS, BB payments from another ss#, some MO/AP, 7new cards in 90days, short cycling
165 - newcomr - checking
182 - thehawk75 - heavy MSw/other banks,
212 - LRD - 2x spend of 20k /month (on two cards), checking
221 - iceman 77_7, no info
222 - jk2 no info
232 - hitman1420 checking , heavy MS activity (no number)
235 - clearlyanewb checking, MS activity (10k AGC and more), light credit history, 10 recent inquiries
262 - brc01 - shortcycling, some MS (18k/month over a few cards), 1
272 - rambo - 70% MS on 5 cards, WM BP of 16k/month on 5 cards
281 - prestonv - heavy MS - 20k/month on multiple chase cards, heavy WMBP (ink stayed open)
326 - pacupgo - false alarm, no shutdown
364 - edh101985 - tiny MS (bonus only) , 4 chase cards in 6 months,
410 - msetr - lots of freedom/ink ms
411 - standaman360 - international wires (business), million dollar balances,
428 - queensgambit - gambling transactions, UR point transfer from SO, 5 chase apps 3 new chase cc in 45 days, Blogger points coach
475 - dogloverjb - checking, international wires,
477 - ftomasz - 14 inquiries in 8 months, 5 chase, minimal MS, rapid upswing in credit, paying from multiple accounts
482 - liw5215 - Heavy MS, re-entered after 13 months
513 - thegasguru - checking, $3k/month MO to checking, NO MS, AP,
552 - LAXtoWorld - 3 cards in 30 days
586 - adavydov7 checking, $1k APs,
648 - CMHFlyerOH - checking, MO, 3k gift cards
656 - I can see for miles - Maxed UR 5x rewards on Freedom and Ink cards. Chased closed all accounts. Was approved for Ritz Carlton card 14 months later and did nothing unusual with it, other than lower CL from 30K to 10K to free up CL for possible approvals. Two subsequent Chase apps (Chase Ink and Marriott Rewards), on separate dates 3+ months later, were declined for a "previous unsatisfactory relationship ..."
662 - frogdog51 - Chase VGCs (Reapproved in 12 months)
677 - Subdawg - closed for piggybacking
714 - Mamibear - 'abuse' redcard MS
718 - maxswanson - MS, 11 chase cards, traded UR, (reapproved after 12 months)
752 - peaser - "reputational risk" associated with the business (decision reversed later)
757 - uncommonsensical checking, 3 Cashier's Check deposits with quick w/d (the w/d were to pay CHASE credit cards! ridiculous 'loss prevention' dept. gods). All CC's closed 2 days later. Tried EX Office- they seem to have zero power once the Mullah in loss prevention has issued a fatwa (my guess: some 27 year old with a god complex).
762 - knopfler - checking closed (all credit cards closed in both mine and Mrs. Knopflers accounts about three weeks after checking closure)
771 - milemonkey - 'reputational Risk" connected to Attorney General lawsuit
784 - unstable one: 2 cash deposits over 10k to chase checking
815 - dukerau - one time UR point sale, 77% spending is 5x,
If you feel your account has been unfairly closed, consider filing a complaint with the Consumer Protection Financial Bureau:
CFPB's complaint form: http://www.consumerfinance.gov/complaint/
When someone reports an account closure here, a lot of the same questions get asked. It might be useful to answer some questions in advance. This could help figure out what happened or how to proceed:
- Did you transfer UR points to someone with a different address? Different last name?
- Did you sell UR points to someone?
- Approximately what percentage of your charges earned less than 5x points in the past 12 months?
- Did a Chase or non-Chase bank recently close one of your credit cards?
- Are you using up a large percentage of your credit line on all Chase and non-Chase credit cards?
- Is your total credit line with Chase much higher than with other banks?
- Did you apply for many credit cards or other forms of credit in the past 2 months? ("Many" may be hard to define.)
- If you have a Chase checking account how much did you typically deposit in money orders per month, if any?
- Did you recently start spending a lot more with Chase than in typical months?
- Is your monthly balance frequently close to your credit limit?
- Approximately what percentage of spending was on gift cards this year?
- How much of your bill do you typically pay using WM or KMart bill payment if any?
- Do you have a Chase mortgage or other account that might be profitable to Chase?
- Has your credit score or credit profile changed recently? As in: significantly more debt, more open credit lines, or a large drop in your credit score?
2013.9
2013.12 2014.6
http://www.flyertalk.com/forum/chase...ta-points.html
On 1/4/15, LivelyFL noted that 34 posts have referenced account closures (updated 1/25/15):
1, 55, 80, 108, 117, 129, 146, 165, 182, 212, 221, 222, 232, 235, 262, 272, 281, 326, 364, 410, 411, 428, 475, 477, 482, 513, 552, 586, 620, 648, 656, 662, 714, 718, 784 and 815.
Mortgasm provided more detail as follows:
001 - moarmiles little explaination - 'inconsistent spending'
055 - brettskyg chase gift cards tiny ms
080 - Artemk checking chase gift card, tiny MS, international wires, wall-mart BP
108 - TTnc4me (105 actually) no info
117 - rodsren
129 - Kybosh chase gift card checking
146 - mintcilantro - checking 6k/month MS, BB payments from another ss#, some MO/AP, 7new cards in 90days, short cycling
165 - newcomr - checking
182 - thehawk75 - heavy MSw/other banks,
212 - LRD - 2x spend of 20k /month (on two cards), checking
221 - iceman 77_7, no info
222 - jk2 no info
232 - hitman1420 checking , heavy MS activity (no number)
235 - clearlyanewb checking, MS activity (10k AGC and more), light credit history, 10 recent inquiries
262 - brc01 - shortcycling, some MS (18k/month over a few cards), 1
272 - rambo - 70% MS on 5 cards, WM BP of 16k/month on 5 cards
281 - prestonv - heavy MS - 20k/month on multiple chase cards, heavy WMBP (ink stayed open)
326 - pacupgo - false alarm, no shutdown
364 - edh101985 - tiny MS (bonus only) , 4 chase cards in 6 months,
410 - msetr - lots of freedom/ink ms
411 - standaman360 - international wires (business), million dollar balances,
428 - queensgambit - gambling transactions, UR point transfer from SO, 5 chase apps 3 new chase cc in 45 days, Blogger points coach
475 - dogloverjb - checking, international wires,
477 - ftomasz - 14 inquiries in 8 months, 5 chase, minimal MS, rapid upswing in credit, paying from multiple accounts
482 - liw5215 - Heavy MS, re-entered after 13 months
513 - thegasguru - checking, $3k/month MO to checking, NO MS, AP,
552 - LAXtoWorld - 3 cards in 30 days
586 - adavydov7 checking, $1k APs,
648 - CMHFlyerOH - checking, MO, 3k gift cards
656 - I can see for miles - Maxed UR 5x rewards on Freedom and Ink cards. Chased closed all accounts. Was approved for Ritz Carlton card 14 months later and did nothing unusual with it, other than lower CL from 30K to 10K to free up CL for possible approvals. Two subsequent Chase apps (Chase Ink and Marriott Rewards), on separate dates 3+ months later, were declined for a "previous unsatisfactory relationship ..."
662 - frogdog51 - Chase VGCs (Reapproved in 12 months)
677 - Subdawg - closed for piggybacking
714 - Mamibear - 'abuse' redcard MS
718 - maxswanson - MS, 11 chase cards, traded UR, (reapproved after 12 months)
752 - peaser - "reputational risk" associated with the business (decision reversed later)
757 - uncommonsensical checking, 3 Cashier's Check deposits with quick w/d (the w/d were to pay CHASE credit cards! ridiculous 'loss prevention' dept. gods). All CC's closed 2 days later. Tried EX Office- they seem to have zero power once the Mullah in loss prevention has issued a fatwa (my guess: some 27 year old with a god complex).
762 - knopfler - checking closed (all credit cards closed in both mine and Mrs. Knopflers accounts about three weeks after checking closure)
771 - milemonkey - 'reputational Risk" connected to Attorney General lawsuit
784 - unstable one: 2 cash deposits over 10k to chase checking
815 - dukerau - one time UR point sale, 77% spending is 5x,
Chase closed my credit card account(s) [Archived 2013-mid 2019]
Oct 28, 2015, 7:21 pm
#1021
Join Date: Dec 2011
Posts: 79
Yeah, but if you die you won't know you know it after you're dead. It's not like your ghost is going to be sitting there going.. "Damn.. I should have bought that PS2 when Best Buy raised my credit limit."
The best thing I ever did was work my butt off so I could retire early. While my friends were 'living for today' I was saving and investing for tomorrow. Now they're still going to work and I'm retired.
The best thing I ever did was work my butt off so I could retire early. While my friends were 'living for today' I was saving and investing for tomorrow. Now they're still going to work and I'm retired.
You can live for today, and stuff money under your mattress as well. They're not mutually exclusive acts, and if I play this points game, its to do more of the former without compromising the latter.
Nov 1, 2015, 9:34 am
#1022
Moderator: Travel Buzz
Join Date: Aug 2012
Location: Sunny San Diego
Posts: 3,098
Let's keep on topic, please.
The topic is "Chase closed my accounts," and behaviors thought to be relevant to the closures, or speculation on the likelihood of certain behaviors to trigger closures.
In depth discussion of financial strategies, or lack thereof, can be found at Myfico.com or MrMoneyMustache, etc.
Thanks.
The topic is "Chase closed my accounts," and behaviors thought to be relevant to the closures, or speculation on the likelihood of certain behaviors to trigger closures.
In depth discussion of financial strategies, or lack thereof, can be found at Myfico.com or MrMoneyMustache, etc.
Thanks.
Nov 1, 2015, 7:28 pm
#1023
Join Date: Jul 2013
Posts: 89
Sorry to hear this, cdancer20.
Add me to the list. :'-( I can add details later but for the most part. Not majority 5x spending but majority 1x MS such as buying gift cards. Other minimal spending too. No illegal UR transfers. Near my CL many months. Just approved for new Chase card earlier this week. That may have triggered a review. Or it could have been using SO card to buy $2k in Staples GCS when beforehand he never used the card. (Misplaced mine ). I did use WM billpay at 50% of the time. Not for $1998.12 though.
Nov 1, 2015, 8:31 pm
#1024
Join Date: May 2015
Location: LAX, BUR
Programs: AS,AA,JB, HH Gold, Starriott Titanium Elite, Hyatt Explorist, Global Entry
Posts: 1,933
Add me to the list. :'-( I can add details later but for the most part. Not majority 5x spending but majority 1x MS such as buying gift cards. Other minimal spending too. No illegal UR transfers. Near my CL many months. Just approved for new Chase card earlier this week. That may have triggered a review. Or it could have been using SO card to buy $2k in Staples GCS when beforehand he never used the card. (Misplaced mine ). I did use WM billpay at 50% of the time. Not for $1998.12 though.
Nov 2, 2015, 6:54 am
#1025
Join Date: Sep 2005
Location: JZRO
Posts: 9,169
At the risk of stating the obvious, once a review is triggered, Chase is at a hair-trigger to pull the trigger—as it were. Otherwise, the Bank exposes itself to charges it knew something was amiss but failed to take action. This thread offers valuable cautionary advice, but nobody knows where the tripwires are. Meanwhile, hapless customers find themselves in a star chamber. 
Nov 2, 2015, 2:44 pm
#1026
FlyerTalk Evangelist
Join Date: Nov 2000
Location: Nashville -Past DL Plat, FO, WN-CP, various hotel programs
Programs: DL-MM, AA, SW w/companion,HiltonDiamond, Hyatt PLat, IHF Plat, Miles and Points Seeker
Posts: 11,072
Banks closing accounts?
I have had LOTS of credit cards, and used Balance Transfers paying 2-4% fees to fund two different businesses - well over $100k. First time is long paid off. 2nd time still has $50k out there out of $120k a year ago.
Probably have 4-5 Chase, 3-4 BofA, 2 WellsFargo, 4-5 Citi, 2 Amex, and a few others right now. Add in US Bank, 5th something, Discover.
Reading some of these posts has me a bit concerned as I have picked up a few cards in the past few months mostly for airline bonuses for big trips next year. FICO still around 760
Have to chuckle at a post from August where somebody said a guy with a third of those cards was a bad credit risk.
Hmmmmm....
I have had LOTS of credit cards, and used Balance Transfers paying 2-4% fees to fund two different businesses - well over $100k. First time is long paid off. 2nd time still has $50k out there out of $120k a year ago.
Probably have 4-5 Chase, 3-4 BofA, 2 WellsFargo, 4-5 Citi, 2 Amex, and a few others right now. Add in US Bank, 5th something, Discover.
Reading some of these posts has me a bit concerned as I have picked up a few cards in the past few months mostly for airline bonuses for big trips next year. FICO still around 760
Have to chuckle at a post from August where somebody said a guy with a third of those cards was a bad credit risk.
Hmmmmm....
Nov 3, 2015, 12:24 pm
#1027
Join Date: Dec 2010
Posts: 1,516
I went through chase closures twice in last 2 years. Last week I was approved for Chase UA ME card with 33K limit. I wonder if it would be stupid to go for $25K spending (to get extra 10K miles) until the end of the year. My intuition tells me not to do it, since there is only 2 month left, so I have to spend $12.5K/month. I believe for new account it is too much spending (even with high CL). Obviously, spending would be done from MS.
Nov 3, 2015, 12:37 pm
#1028
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,032
I went through chase closures twice in last 2 years. Last week I was approved for Chase UA ME card with 33K limit. I wonder if it would be stupid to go for $25K spending (to get extra 10K miles) until the end of the year. My intuition tells me not to do it, since there is only 2 month left, so I have to spend $12.5K/month. I believe for new account it is too much spending (even with high CL). Obviously, spending would be done from MS.
Have you actually received the card?
Nov 3, 2015, 12:50 pm
#1029
Join Date: Dec 2010
Posts: 1,516
Second 'shutdown' wasn't a real shutdown, to be exact. After I got back to Chase after first one, I was able to get 3 cards with them. Then I applied for checking account and UA card. After week of getting a checking account, I got a mail from them saying that they were not able to maintain my account. And after that a decision for UA card came with 'unsatisfactory relationship' reason. But, my current CC were good. After waiting 6 months I reapplied for UA card and after waiting for 3 weeks, got a card, activated and etc.
Nov 3, 2015, 2:33 pm
#1030
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,754
yes. and made some spending on it.
Second 'shutdown' wasn't a real shutdown, to be exact. After I got back to Chase after first one, I was able to get 3 cards with them. Then I applied for checking account and UA card. After week of getting a checking account, I got a mail from them saying that they were not able to maintain my account. And after that a decision for UA card came with 'unsatisfactory relationship' reason. But, my current CC were good. After waiting 6 months I reapplied for UA card and after waiting for 3 weeks, got a card, activated and etc.
Second 'shutdown' wasn't a real shutdown, to be exact. After I got back to Chase after first one, I was able to get 3 cards with them. Then I applied for checking account and UA card. After week of getting a checking account, I got a mail from them saying that they were not able to maintain my account. And after that a decision for UA card came with 'unsatisfactory relationship' reason. But, my current CC were good. After waiting 6 months I reapplied for UA card and after waiting for 3 weeks, got a card, activated and etc.
This is all very strange from what we have read regarding bank shut downs.
You seem to be the only one who return to Chase so soon, then being shut down again, and return again - all in 2 years period...
Nov 3, 2015, 3:09 pm
#1031
Suspended
Join Date: Dec 2014
Posts: 8,460
Did the closure of checking account come first and then the UA card followed? But it did not touch any cards opened prior to the checking account?
This is all very strange from what we have read regarding bank shut downs.
You seem to be the only one who return to Chase so soon, then being shut down again, and return again - all in 2 years period...
This is all very strange from what we have read regarding bank shut downs.
You seem to be the only one who return to Chase so soon, then being shut down again, and return again - all in 2 years period...
Nov 3, 2015, 3:52 pm
#1032
Join Date: Dec 2010
Posts: 1,516
Did the closure of checking account come first and then the UA card followed? But it did not touch any cards opened prior to the checking account?
This is all very strange from what we have read regarding bank shut downs.
You seem to be the only one who return to Chase so soon, then being shut down again, and return again - all in 2 years period...
This is all very strange from what we have read regarding bank shut downs.
You seem to be the only one who return to Chase so soon, then being shut down again, and return again - all in 2 years period...
Nov 6, 2015, 8:51 am
#1033
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
Add me to the list. :'-( I can add details later but for the most part. Not majority 5x spending but majority 1x MS such as buying gift cards. Other minimal spending too. No illegal UR transfers. Near my CL many months. Just approved for new Chase card earlier this week. That may have triggered a review. Or it could have been using SO card to buy $2k in Staples GCS when beforehand he never used the card. (Misplaced mine ). I did use WM billpay at 50% of the time. Not for $1998.12 though.
Nov 6, 2015, 6:28 pm
#1034
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,754
What I meant by near my CL many months, they would always be paid down by the end of the month. But I did close to max them out each month. Stopped going over 1x some months back. I think it was triggered though by a recent application for a BA card. A couple of days after that is when I got the axe. I was approved for the card but with a really low CL.
That may yet be another data point to show actively manage one's total CL is critical despite one poster kept insisting it was irrelevant. We haven't heard from him on this for a couple months now.
Nov 6, 2015, 9:24 pm
#1035
Join Date: Sep 2005
Programs: Northwest, United
Posts: 3,256
What I meant by near my CL many months, they would always be paid down by the end of the month. But I did close to max them out each month. Stopped going over 1x some months back. I think it was triggered though by a recent application for a BA card. A couple of days after that is when I got the axe. I was approved for the card but with a really low CL.
Question for you: within a statement cycle, did you run up a balance, pay it down, run it up again, pay it down again - basically cycling up and down more than once a month? If so, that would look like a smoking gun to me...