May 15, 2014, 8:16 am
Last edit by: StartinSanDiego
This thread is now archived. Please follow the topic here: https://www.flyertalk.com/forum/chase-ultimate-rewards/1986148-chase-closed-my-credit-card-account-s-tales-speculation-2019-thread.html
If you feel your account has been unfairly closed, consider filing a complaint with the Consumer Protection Financial Bureau:
CFPB's complaint form: http://www.consumerfinance.gov/complaint/
When someone reports an account closure here, a lot of the same questions get asked. It might be useful to answer some questions in advance. This could help figure out what happened or how to proceed:
2013.9
2013.12 2014.6
http://www.flyertalk.com/forum/chase...ta-points.html
On 1/4/15, LivelyFL noted that 34 posts have referenced account closures (updated 1/25/15):
1, 55, 80, 108, 117, 129, 146, 165, 182, 212, 221, 222, 232, 235, 262, 272, 281, 326, 364, 410, 411, 428, 475, 477, 482, 513, 552, 586, 620, 648, 656, 662, 714, 718, 784 and 815.
Mortgasm provided more detail as follows:
001 - moarmiles little explaination - 'inconsistent spending'
055 - brettskyg chase gift cards tiny ms
080 - Artemk checking chase gift card, tiny MS, international wires, wall-mart BP
108 - TTnc4me (105 actually) no info
117 - rodsren
129 - Kybosh chase gift card checking
146 - mintcilantro - checking 6k/month MS, BB payments from another ss#, some MO/AP, 7new cards in 90days, short cycling
165 - newcomr - checking
182 - thehawk75 - heavy MSw/other banks,
212 - LRD - 2x spend of 20k /month (on two cards), checking
221 - iceman 77_7, no info
222 - jk2 no info
232 - hitman1420 checking , heavy MS activity (no number)
235 - clearlyanewb checking, MS activity (10k AGC and more), light credit history, 10 recent inquiries
262 - brc01 - shortcycling, some MS (18k/month over a few cards), 1
272 - rambo - 70% MS on 5 cards, WM BP of 16k/month on 5 cards
281 - prestonv - heavy MS - 20k/month on multiple chase cards, heavy WMBP (ink stayed open)
326 - pacupgo - false alarm, no shutdown
364 - edh101985 - tiny MS (bonus only) , 4 chase cards in 6 months,
410 - msetr - lots of freedom/ink ms
411 - standaman360 - international wires (business), million dollar balances,
428 - queensgambit - gambling transactions, UR point transfer from SO, 5 chase apps 3 new chase cc in 45 days, Blogger points coach
475 - dogloverjb - checking, international wires,
477 - ftomasz - 14 inquiries in 8 months, 5 chase, minimal MS, rapid upswing in credit, paying from multiple accounts
482 - liw5215 - Heavy MS, re-entered after 13 months
513 - thegasguru - checking, $3k/month MO to checking, NO MS, AP,
552 - LAXtoWorld - 3 cards in 30 days
586 - adavydov7 checking, $1k APs,
648 - CMHFlyerOH - checking, MO, 3k gift cards
656 - I can see for miles - Maxed UR 5x rewards on Freedom and Ink cards. Chased closed all accounts. Was approved for Ritz Carlton card 14 months later and did nothing unusual with it, other than lower CL from 30K to 10K to free up CL for possible approvals. Two subsequent Chase apps (Chase Ink and Marriott Rewards), on separate dates 3+ months later, were declined for a "previous unsatisfactory relationship ..."
662 - frogdog51 - Chase VGCs (Reapproved in 12 months)
677 - Subdawg - closed for piggybacking
714 - Mamibear - 'abuse' redcard MS
718 - maxswanson - MS, 11 chase cards, traded UR, (reapproved after 12 months)
752 - peaser - "reputational risk" associated with the business (decision reversed later)
757 - uncommonsensical checking, 3 Cashier's Check deposits with quick w/d (the w/d were to pay CHASE credit cards! ridiculous 'loss prevention' dept. gods). All CC's closed 2 days later. Tried EX Office- they seem to have zero power once the Mullah in loss prevention has issued a fatwa (my guess: some 27 year old with a god complex).
762 - knopfler - checking closed (all credit cards closed in both mine and Mrs. Knopflers accounts about three weeks after checking closure)
771 - milemonkey - 'reputational Risk" connected to Attorney General lawsuit
784 - unstable one: 2 cash deposits over 10k to chase checking
815 - dukerau - one time UR point sale, 77% spending is 5x,
If you feel your account has been unfairly closed, consider filing a complaint with the Consumer Protection Financial Bureau:
CFPB's complaint form: http://www.consumerfinance.gov/complaint/
When someone reports an account closure here, a lot of the same questions get asked. It might be useful to answer some questions in advance. This could help figure out what happened or how to proceed:
- Did you transfer UR points to someone with a different address? Different last name?
- Did you sell UR points to someone?
- Approximately what percentage of your charges earned less than 5x points in the past 12 months?
- Did a Chase or non-Chase bank recently close one of your credit cards?
- Are you using up a large percentage of your credit line on all Chase and non-Chase credit cards?
- Is your total credit line with Chase much higher than with other banks?
- Did you apply for many credit cards or other forms of credit in the past 2 months? ("Many" may be hard to define.)
- If you have a Chase checking account how much did you typically deposit in money orders per month, if any?
- Did you recently start spending a lot more with Chase than in typical months?
- Is your monthly balance frequently close to your credit limit?
- Approximately what percentage of spending was on gift cards this year?
- How much of your bill do you typically pay using WM or KMart bill payment if any?
- Do you have a Chase mortgage or other account that might be profitable to Chase?
- Has your credit score or credit profile changed recently? As in: significantly more debt, more open credit lines, or a large drop in your credit score?
2013.9
2013.12 2014.6
http://www.flyertalk.com/forum/chase...ta-points.html
On 1/4/15, LivelyFL noted that 34 posts have referenced account closures (updated 1/25/15):
1, 55, 80, 108, 117, 129, 146, 165, 182, 212, 221, 222, 232, 235, 262, 272, 281, 326, 364, 410, 411, 428, 475, 477, 482, 513, 552, 586, 620, 648, 656, 662, 714, 718, 784 and 815.
Mortgasm provided more detail as follows:
001 - moarmiles little explaination - 'inconsistent spending'
055 - brettskyg chase gift cards tiny ms
080 - Artemk checking chase gift card, tiny MS, international wires, wall-mart BP
108 - TTnc4me (105 actually) no info
117 - rodsren
129 - Kybosh chase gift card checking
146 - mintcilantro - checking 6k/month MS, BB payments from another ss#, some MO/AP, 7new cards in 90days, short cycling
165 - newcomr - checking
182 - thehawk75 - heavy MSw/other banks,
212 - LRD - 2x spend of 20k /month (on two cards), checking
221 - iceman 77_7, no info
222 - jk2 no info
232 - hitman1420 checking , heavy MS activity (no number)
235 - clearlyanewb checking, MS activity (10k AGC and more), light credit history, 10 recent inquiries
262 - brc01 - shortcycling, some MS (18k/month over a few cards), 1
272 - rambo - 70% MS on 5 cards, WM BP of 16k/month on 5 cards
281 - prestonv - heavy MS - 20k/month on multiple chase cards, heavy WMBP (ink stayed open)
326 - pacupgo - false alarm, no shutdown
364 - edh101985 - tiny MS (bonus only) , 4 chase cards in 6 months,
410 - msetr - lots of freedom/ink ms
411 - standaman360 - international wires (business), million dollar balances,
428 - queensgambit - gambling transactions, UR point transfer from SO, 5 chase apps 3 new chase cc in 45 days, Blogger points coach
475 - dogloverjb - checking, international wires,
477 - ftomasz - 14 inquiries in 8 months, 5 chase, minimal MS, rapid upswing in credit, paying from multiple accounts
482 - liw5215 - Heavy MS, re-entered after 13 months
513 - thegasguru - checking, $3k/month MO to checking, NO MS, AP,
552 - LAXtoWorld - 3 cards in 30 days
586 - adavydov7 checking, $1k APs,
648 - CMHFlyerOH - checking, MO, 3k gift cards
656 - I can see for miles - Maxed UR 5x rewards on Freedom and Ink cards. Chased closed all accounts. Was approved for Ritz Carlton card 14 months later and did nothing unusual with it, other than lower CL from 30K to 10K to free up CL for possible approvals. Two subsequent Chase apps (Chase Ink and Marriott Rewards), on separate dates 3+ months later, were declined for a "previous unsatisfactory relationship ..."
662 - frogdog51 - Chase VGCs (Reapproved in 12 months)
677 - Subdawg - closed for piggybacking
714 - Mamibear - 'abuse' redcard MS
718 - maxswanson - MS, 11 chase cards, traded UR, (reapproved after 12 months)
752 - peaser - "reputational risk" associated with the business (decision reversed later)
757 - uncommonsensical checking, 3 Cashier's Check deposits with quick w/d (the w/d were to pay CHASE credit cards! ridiculous 'loss prevention' dept. gods). All CC's closed 2 days later. Tried EX Office- they seem to have zero power once the Mullah in loss prevention has issued a fatwa (my guess: some 27 year old with a god complex).
762 - knopfler - checking closed (all credit cards closed in both mine and Mrs. Knopflers accounts about three weeks after checking closure)
771 - milemonkey - 'reputational Risk" connected to Attorney General lawsuit
784 - unstable one: 2 cash deposits over 10k to chase checking
815 - dukerau - one time UR point sale, 77% spending is 5x,
Chase closed my credit card account(s) [Archived 2013-mid 2019]
Jan 14, 2015, 1:03 pm
#781
Join Date: Jan 2005
Posts: 925
No MS for me but I did make a third call to Chase to find out why my account was being cancelled. Without confirming what the actual reason is the rep asked if there are any lawsuits against me or company.
My company is involved in litigation but for none of the reasons mentioned above.
My company is involved in litigation but for none of the reasons mentioned above.
Jan 14, 2015, 1:53 pm
#783
Join Date: Jul 2011
Posts: 775
Originally Posted by milemonkey View Post
I just got the letter saying my account would be closed for the"reputational risk".
My company simply markets health care programs. Anyone know why this action was taken?
MARYJANE HEALTH CARE?
I just got the letter saying my account would be closed for the"reputational risk".
My company simply markets health care programs. Anyone know why this action was taken?
MARYJANE HEALTH CARE?
There is stuff on the Internet about reputational risk at Chase.
For example, buying bitcoin, tons of adult oriented products, and maryjane via Chase is a good way to lose all of your Chase accounts.
So on the bitcoin thing, it can be used to launder money. I think the other two examples are obvious why Chase will dump you.
For example, buying bitcoin, tons of adult oriented products, and maryjane via Chase is a good way to lose all of your Chase accounts.
So on the bitcoin thing, it can be used to launder money. I think the other two examples are obvious why Chase will dump you.
Jan 14, 2015, 11:45 pm
#784
Join Date: Jul 2012
Posts: 27
I also got a letter that my banking accounts will be closed in the beginning for Feb. I guess I'm doomed as well.
1.Did you transfer UR points to someone with a different address? Different last name?
-no
2.Did you sell UR points to someone?
-np
Approximately what percentage of your charges earned less than 5x points in the past 12 months?
-90%
Did a Chase or non-Chase bank recently close one of your credit cards?
-no
Are you using up a large percentage of your credit line on all Chase and non-Chase credit cards?
-no
Is your total credit line with Chase much higher than with other banks?
-no
Did you apply for many credit cards or other forms of credit in the past 2 months? ("Many" may be hard to define.)
- 4 cards in the last 9 month, 2 of them with chase
If you have a Chase checking account how much did you typically deposit in money orders per month, if any?
- Never deposited any MO, only cash a couple times
Did you recently start spending a lot more with Chase than in typical months?
- very little spending
Is your monthly balance frequently close to your credit limit?
- never more then 20%
Approximately what percentage of spending was on gift cards this year?
- 0 with chase cards
How much of your bill do you typically pay using WM or KMart bill payment if any?
- never did
Do you have a Chase mortgage or other account that might be profitable to Chase?
- no
1.Did you transfer UR points to someone with a different address? Different last name?
-no
2.Did you sell UR points to someone?
-np
Approximately what percentage of your charges earned less than 5x points in the past 12 months?
-90%
Did a Chase or non-Chase bank recently close one of your credit cards?
-no
Are you using up a large percentage of your credit line on all Chase and non-Chase credit cards?
-no
Is your total credit line with Chase much higher than with other banks?
-no
Did you apply for many credit cards or other forms of credit in the past 2 months? ("Many" may be hard to define.)
- 4 cards in the last 9 month, 2 of them with chase
If you have a Chase checking account how much did you typically deposit in money orders per month, if any?
- Never deposited any MO, only cash a couple times
Did you recently start spending a lot more with Chase than in typical months?
- very little spending
Is your monthly balance frequently close to your credit limit?
- never more then 20%
Approximately what percentage of spending was on gift cards this year?
- 0 with chase cards
How much of your bill do you typically pay using WM or KMart bill payment if any?
- never did
Do you have a Chase mortgage or other account that might be profitable to Chase?
- no
Jan 14, 2015, 11:55 pm
#785
Suspended
Join Date: Dec 2014
Posts: 8,460
I also got a letter that my banking accounts will be closed in the beginning for Feb. I guess I'm doomed as well.
1.Did you transfer UR points to someone with a different address? Different last name?
-no
2.Did you sell UR points to someone?
-np
Approximately what percentage of your charges earned less than 5x points in the past 12 months?
-90%
Did a Chase or non-Chase bank recently close one of your credit cards?
-no
Are you using up a large percentage of your credit line on all Chase and non-Chase credit cards?
-no
Is your total credit line with Chase much higher than with other banks?
-no
Did you apply for many credit cards or other forms of credit in the past 2 months? ("Many" may be hard to define.)
- 4 cards in the last 9 month, 2 of them with chase
If you have a Chase checking account how much did you typically deposit in money orders per month, if any?
- Never deposited any MO, only cash a couple times
Did you recently start spending a lot more with Chase than in typical months?
- very little spending
Is your monthly balance frequently close to your credit limit?
- never more then 20%
Approximately what percentage of spending was on gift cards this year?
- 0 with chase cards
How much of your bill do you typically pay using WM or KMart bill payment if any?
- never did
Do you have a Chase mortgage or other account that might be profitable to Chase?
- no
1.Did you transfer UR points to someone with a different address? Different last name?
-no
2.Did you sell UR points to someone?
-np
Approximately what percentage of your charges earned less than 5x points in the past 12 months?
-90%
Did a Chase or non-Chase bank recently close one of your credit cards?
-no
Are you using up a large percentage of your credit line on all Chase and non-Chase credit cards?
-no
Is your total credit line with Chase much higher than with other banks?
-no
Did you apply for many credit cards or other forms of credit in the past 2 months? ("Many" may be hard to define.)
- 4 cards in the last 9 month, 2 of them with chase
If you have a Chase checking account how much did you typically deposit in money orders per month, if any?
- Never deposited any MO, only cash a couple times
Did you recently start spending a lot more with Chase than in typical months?
- very little spending
Is your monthly balance frequently close to your credit limit?
- never more then 20%
Approximately what percentage of spending was on gift cards this year?
- 0 with chase cards
How much of your bill do you typically pay using WM or KMart bill payment if any?
- never did
Do you have a Chase mortgage or other account that might be profitable to Chase?
- no
Jan 15, 2015, 11:21 am
#786
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,035
Jan 15, 2015, 12:05 pm
#787
Join Date: Jul 2013
Posts: 1,872
I also got a letter that my banking accounts will be closed in the beginning for Feb. I guess I'm doomed as well.
1.Did you transfer UR points to someone with a different address? Different last name?
-no
2.Did you sell UR points to someone?
-np
Approximately what percentage of your charges earned less than 5x points in the past 12 months?
-90%
Did a Chase or non-Chase bank recently close one of your credit cards?
-no
Are you using up a large percentage of your credit line on all Chase and non-Chase credit cards?
-no
Is your total credit line with Chase much higher than with other banks?
-no
Did you apply for many credit cards or other forms of credit in the past 2 months? ("Many" may be hard to define.)
- 4 cards in the last 9 month, 2 of them with chase
If you have a Chase checking account how much did you typically deposit in money orders per month, if any?
- Never deposited any MO, only cash a couple times
Did you recently start spending a lot more with Chase than in typical months?
- very little spending
Is your monthly balance frequently close to your credit limit?
- never more then 20%
Approximately what percentage of spending was on gift cards this year?
- 0 with chase cards
How much of your bill do you typically pay using WM or KMart bill payment if any?
- never did
Do you have a Chase mortgage or other account that might be profitable to Chase?
- no
1.Did you transfer UR points to someone with a different address? Different last name?
-no
2.Did you sell UR points to someone?
-np
Approximately what percentage of your charges earned less than 5x points in the past 12 months?
-90%
Did a Chase or non-Chase bank recently close one of your credit cards?
-no
Are you using up a large percentage of your credit line on all Chase and non-Chase credit cards?
-no
Is your total credit line with Chase much higher than with other banks?
-no
Did you apply for many credit cards or other forms of credit in the past 2 months? ("Many" may be hard to define.)
- 4 cards in the last 9 month, 2 of them with chase
If you have a Chase checking account how much did you typically deposit in money orders per month, if any?
- Never deposited any MO, only cash a couple times
Did you recently start spending a lot more with Chase than in typical months?
- very little spending
Is your monthly balance frequently close to your credit limit?
- never more then 20%
Approximately what percentage of spending was on gift cards this year?
- 0 with chase cards
How much of your bill do you typically pay using WM or KMart bill payment if any?
- never did
Do you have a Chase mortgage or other account that might be profitable to Chase?
- no
Jan 15, 2015, 12:52 pm
#789
Join Date: Oct 2014
Location: Salt Lake City, UT
Programs: AAdvantage Platinum, DL Diamond 1MM, Hyatt Platinum, SPG Gold, Hilton Diamond, AMEX 2015 Centurion
Posts: 323
With 10k each, the bank likely submitted a SAR on you each time. Chase has been cracking down and very strict on this kind of thing. If you do not normally deposit large sums of cash into your bank, this looks very suspicious! May I ask what you did with the money once you deposited into your account? Pay off CC immediately after?? If, after you deposited your cash, you immediately transferred out or paid a cc, then this is likely what caused your shutdown.
Jan 15, 2015, 12:57 pm
#790
Join Date: Jul 2013
Posts: 1,872
With 10k each, the bank likely submitted a SAR on you each time. Chase has been cracking down and very strict on this kind of thing. If you do not normally deposit large sums of cash into your bank, this looks very suspicious! May I ask what you did with the money once you deposited into your account? Pay off CC immediately after?? If, after you deposited your cash, you immediately transferred out or paid a cc, then this is likely what caused your shutdown.
Jan 15, 2015, 1:47 pm
#791
Join Date: Jul 2012
Posts: 27
With 10k each, the bank likely submitted a SAR on you each time. Chase has been cracking down and very strict on this kind of thing. If you do not normally deposit large sums of cash into your bank, this looks very suspicious! May I ask what you did with the money once you deposited into your account? Pay off CC immediately after?? If, after you deposited your cash, you immediately transferred out or paid a cc, then this is likely what caused your shutdown.
Cards are still open, but as previous reports indicate, this is not for long.
It looks like there are lot more reports recently than were before. I wouldn't be surprised if Chase decided to follow Amex OBC trend.
P.S. If somebody had any success from filing CFPB complaint, I would appreciate if you could share the wording used in complaint.
Last edited by unstableone; Jan 15, 2015 at 1:55 pm
Jan 15, 2015, 2:25 pm
#792
Join Date: Oct 2014
Location: Salt Lake City, UT
Programs: AAdvantage Platinum, DL Diamond 1MM, Hyatt Platinum, SPG Gold, Hilton Diamond, AMEX 2015 Centurion
Posts: 323
Yes, one time I used the deposited sun to pay off cc. Another time I didn't touch it for weeks.
Cards are still open, but as previous reports indicate, this is not for long.
It looks like there are lot more reports recently than were before. I wouldn't be surprised if Chase decided to follow Amex OBC trend.
P.S. If somebody had any success from filing CFPB complaint, I would appreciate if you could share the wording used in complaint.
Cards are still open, but as previous reports indicate, this is not for long.
It looks like there are lot more reports recently than were before. I wouldn't be surprised if Chase decided to follow Amex OBC trend.
P.S. If somebody had any success from filing CFPB complaint, I would appreciate if you could share the wording used in complaint.
Hate to say it but the card closures are LIKELY to come very soon however, you may just get lucky
! Depositing large amounts of cash and immediately using it all, is a well know red flag reported with Chase account shutdowns.It is for this reason I will NEVER deposit any cash into my Chase accounts (except of course the occasional 20$ gramma gave me for my b-day
). I have other accounts at local CUs that I deposit larger sums of cash into. If they want to close me down I move to the next one! Chase is far to valuable to me so I am very cautious with this account! Sorry to hear the bad news my friend!
Last edited by RickyBobby; Jan 15, 2015 at 2:26 pm Reason: Correction
Jan 15, 2015, 6:45 pm
#793
Join Date: Jan 2005
Posts: 925
I was finally provided the reason for Chase closing my account due to reputational risk. My company was involved in litigation with an attorney general. Although the case was settled with no admission of liability Chase said the fact it was filed was enough to close the account.
Will the closing of this account affect my credit for applying for future cards (other than Chase)?
Will the closing of this account affect my credit for applying for future cards (other than Chase)?
Jan 15, 2015, 6:52 pm
#794
Join Date: May 2002
Location: Arizona
Posts: 5,689
You can run a perfectly reputable business and still be shut down by Chase. Here is a recent NPR story on Chase closing out a 43 year old restaurant business near mexico .
http://www.npr.org/2015/01/04/374582...undering-fears
CLICK ON ABOVE NPR LINK FOR FULL STORY
In the border town of Nogales, Mexico, the lunch crowd is settling in at La Roca restaurant. Its live music and traditional cuisine have made it a landmark for 43 years.
The prices are listed in dollars, and many of the diners come in from Arizona. The ownership is American, and so was the restaurant's bank account and credit card until a couple of months ago.
Some U.S. banks are closing the accounts of certain customers along the Mexican side of the border. It's part of an effort to stay in line with U.S. anti-money-laundering regulations, but it's taking a toll on legitimate border business.
A few months ago, La Roca's owner, Alicia Martin, got a call from Chase Bank. The bank said it was closing some foreign business accounts, including the account for Martin's restaurant.
http://www.npr.org/2015/01/04/374582...undering-fears
CLICK ON ABOVE NPR LINK FOR FULL STORY
In the border town of Nogales, Mexico, the lunch crowd is settling in at La Roca restaurant. Its live music and traditional cuisine have made it a landmark for 43 years.
The prices are listed in dollars, and many of the diners come in from Arizona. The ownership is American, and so was the restaurant's bank account and credit card until a couple of months ago.
Some U.S. banks are closing the accounts of certain customers along the Mexican side of the border. It's part of an effort to stay in line with U.S. anti-money-laundering regulations, but it's taking a toll on legitimate border business.
A few months ago, La Roca's owner, Alicia Martin, got a call from Chase Bank. The bank said it was closing some foreign business accounts, including the account for Martin's restaurant.
Jan 16, 2015, 11:56 am
#795
Join Date: Jul 2012
Posts: 27
So both my and my ex spouse cards are already closed by Chase without notice.
My ex never had checking with Chase so it's something else.
We were authorized users on each other cards before divorce but not anymore.
No explanation was given besides "business decision".
We were never involved in a lawsuit of any kind.
If someone was successful in making them change their mind, please let me know how.
My ex never had checking with Chase so it's something else.
We were authorized users on each other cards before divorce but not anymore.
No explanation was given besides "business decision".
We were never involved in a lawsuit of any kind.
If someone was successful in making them change their mind, please let me know how.