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Chase closed my credit card account(s) [Consolidated]

Chase closed my credit card account(s) [Consolidated]

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Old Dec 23, 18, 4:22 am   -   Wikipost
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Last edit by: liw5215
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If you feel your account has been unfairly closed, consider filing a complaint with the Consumer Protection Financial Bureau:
CFPB's complaint form: http://www.consumerfinance.gov/complaint/

When someone reports an account closure here, a lot of the same questions get asked. It might be useful to answer some questions in advance. This could help figure out what happened or how to proceed:
  1. Did you transfer UR points to someone with a different address? Different last name?
  2. Did you sell UR points to someone?
  3. Approximately what percentage of your charges earned less than 5x points in the past 12 months?
  4. Did a Chase or non-Chase bank recently close one of your credit cards?
  5. Are you using up a large percentage of your credit line on all Chase and non-Chase credit cards?
  6. Is your total credit line with Chase much higher than with other banks?
  7. Did you apply for many credit cards or other forms of credit in the past 2 months? ("Many" may be hard to define.)
  8. If you have a Chase checking account how much did you typically deposit in money orders per month, if any?
  9. Did you recently start spending a lot more with Chase than in typical months?
  10. Is your monthly balance frequently close to your credit limit?
  11. Approximately what percentage of spending was on gift cards this year?
  12. How much of your bill do you typically pay using WM or KMart bill payment if any?
  13. Do you have a Chase mortgage or other account that might be profitable to Chase?
  14. Has your credit score or credit profile changed recently? As in: significantly more debt, more open credit lines, or a large drop in your credit score?
Related threads: 2013.1 2013.4 2013.9 2013.12 2014.6
http://www.flyertalk.com/forum/chase...ta-points.html

On 1/4/15, LivelyFL noted that 34 posts have referenced account closures (updated 1/25/15):
1, 55, 80, 108, 117, 129, 146, 165, 182, 212, 221, 222, 232, 235, 262, 272, 281, 326, 364, 410, 411, 428, 475, 477, 482, 513, 552, 586, 620, 648, 656, 662, 714, 718, 784 and 815.

Mortgasm provided more detail as follows:

001 - moarmiles little explaination - 'inconsistent spending'
055 - brettskyg chase gift cards tiny ms
080 - Artemk checking chase gift card, tiny MS, international wires, wall-mart BP
108 - TTnc4me (105 actually) no info
117 - rodsren
129 - Kybosh chase gift card checking
146 - mintcilantro - checking 6k/month MS, BB payments from another ss#, some MO/AP, 7new cards in 90days, short cycling
165 - newcomr - checking
182 - thehawk75 - heavy MSw/other banks,
212 - LRD - 2x spend of 20k /month (on two cards), checking
221 - iceman 77_7, no info
222 - jk2 no info
232 - hitman1420 checking , heavy MS activity (no number)
235 - clearlyanewb checking, MS activity (10k AGC and more), light credit history, 10 recent inquiries
262 - brc01 - shortcycling, some MS (18k/month over a few cards), 1
272 - rambo - 70% MS on 5 cards, WM BP of 16k/month on 5 cards
281 - prestonv - heavy MS - 20k/month on multiple chase cards, heavy WMBP (ink stayed open)
326 - pacupgo - false alarm, no shutdown
364 - edh101985 - tiny MS (bonus only) , 4 chase cards in 6 months,
410 - msetr - lots of freedom/ink ms
411 - standaman360 - international wires (business), million dollar balances,
428 - queensgambit - gambling transactions, UR point transfer from SO, 5 chase apps 3 new chase cc in 45 days, Blogger points coach
475 - dogloverjb - checking, international wires,
477 - ftomasz - 14 inquiries in 8 months, 5 chase, minimal MS, rapid upswing in credit, paying from multiple accounts
482 - liw5215 - Heavy MS, re-entered after 13 months
513 - thegasguru - checking, $3k/month MO to checking, NO MS, AP,
552 - LAXtoWorld - 3 cards in 30 days
586 - adavydov7 checking, $1k APs,
648 - CMHFlyerOH - checking, MO, 3k gift cards
656 - I can see for miles - Maxed UR 5x rewards on Freedom and Ink cards. Chased closed all accounts. Was approved for Ritz Carlton card 14 months later and did nothing unusual with it, other than lower CL from 30K to 10K to free up CL for possible approvals. Two subsequent Chase apps (Chase Ink and Marriott Rewards), on separate dates 3+ months later, were declined for a "previous unsatisfactory relationship ..."
662 - frogdog51 - Chase VGCs (Reapproved in 12 months)
677 - Subdawg - closed for piggybacking
714 - Mamibear - 'abuse' redcard MS
718 - maxswanson - MS, 11 chase cards, traded UR, (reapproved after 12 months)
752 - peaser - "reputational risk" associated with the business (decision reversed later)
757 - uncommonsensical checking, 3 Cashier's Check deposits with quick w/d (the w/d were to pay CHASE credit cards! ridiculous 'loss prevention' dept. gods). All CC's closed 2 days later. Tried EX Office- they seem to have zero power once the Mullah in loss prevention has issued a fatwa (my guess: some 27 year old with a god complex).
762 - knopfler - checking closed (all credit cards closed in both mine and Mrs. Knopflers accounts about three weeks after checking closure)
771 - milemonkey - 'reputational Risk" connected to Attorney General lawsuit
784 - unstable one: 2 cash deposits over 10k to chase checking
815 - dukerau - one time UR point sale, 77% spending is 5x,
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Old May 23, 14, 11:49 am
  #361  
 
Join Date: Dec 2009
Posts: 131
Originally Posted by f0xx View Post
When Chase deems y'alls relationship is done. It means it's done.
Or, at least done for 2 years, as the story goes. (I have no shutdowns, so no first hand experience. I do like to read about them to see how I can steer clear.)
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Old May 24, 14, 12:22 pm
  #362  
 
Join Date: May 2014
Posts: 26
Cool

Originally Posted by jeanie View Post
I read it to mean that he did not get automatic approval, but dreaded calling recon. So afraid of a possible blacklist and denial, he liquidated his UR points. But he was finally approved without talking to anyone.

Now he wishes that he hadn't transferred his points. The last sentence seems to say that now the points have been transferred they will be easier to use in the near future.

My best guess.
Sorry about all the punctuation making me unintelligible
Jeanie is partially correct in deciphering my words .
I did dread calling recon .
I have never before felt jittery making such recon calls , but this time I did due to the " Inquisitional " stories here + the " unavailable pts " message that appeared @ the same time on my current Ink account + the 3 "application pending" messages with varying timelines I received .
I believed I was in the process of being shutdown as this seemed (to me) to be a possible current Chase trend & so moved out as many pts as I could .
I would have preferred to leave them as UR pts .
What actually happened was that the new Ink account had been added without my knowledge that I had in fact been approved & the pts message applied to this new account .
I did not notice until days later that there was a new account # listed in my line up of accounts online .
I do not know when this new account # initially appeared but I would swear it was not listed when I originally saw the " unavailable pts message "
Why would Chase post a new account # before notifying one of being approved ?! One of the pending messages I received from them stated the possibility of a 30 day wait time before I would hear from them .
I had a knee jerk reaction as it turns out
Live & learn !
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Old May 28, 14, 3:54 am
  #363  
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Join Date: Jun 2011
Posts: 639
Chase chased me a couple years ago, I stepped into a branch yesterday to deposit cash into my son's checking account and they have a relatively new policy that does not allow for cash deposits into another person's Chase account unless you have a relationship with the bank.
The teller asked me if I had any relationship with the bank and I almost blurted out we were estranged.
Last time I step into a Chase branch....until my divorce is final lol.
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Old Jun 3, 14, 3:53 pm
  #364  
 
Join Date: May 2012
Posts: 194
Chase closed all of my accounts

I just looked and every one of my chase accounts was closed. I had 5 cards. What likely happened and is there anything I can do? I used the cards all for regular spending except for getting the requirement needed. They gave me no notice.

Last edited by edh101985; Jun 3, 14 at 4:05 pm
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Old Jun 3, 14, 4:12 pm
  #365  
 
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Originally Posted by edh101985 View Post
I used the cards all for regular spending except for getting the requirement needed.
What exactly does this mean? Are you saying you were MSing? If you were, that may be why you were shut down.

Have you called Chase yet? What did they say? You're not really giving us that much to go on.
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Old Jun 3, 14, 4:13 pm
  #366  
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did you have deposit accounts with them and did they close those out as well? what about biz cards or only personal?

you might also wanna read these threads and see if you were doing anything these guys were doing:

http://www.flyertalk.com/forum/chase...ur-points.html

http://www.flyertalk.com/forum/chase...-accounts.html
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Old Jun 3, 14, 4:19 pm
  #367  
 
Join Date: May 2012
Posts: 194
I only had 4 personal. Hyatt, british airways, southwest, united. Sorry, not 5. I did MS to meet the spending, but after that only used the cards for regular purchases. I called chase, they said I need to wait for a letter to arrive in the mail. What will happen to my credit score?
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Old Jun 3, 14, 4:28 pm
  #368  
 
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Originally Posted by edh101985 View Post
I only had 4 personal. Hyatt, british airways, southwest, united. Sorry, not 5. I did MS to meet the spending, but after that only used the cards for regular purchases. I called chase, they said I need to wait for a letter to arrive in the mail. What will happen to my credit score?
How old is your credit history?
How much debt?
Did you transfer any UR? if not do it ASAP.
Did you open too many cards recently?

Letter will not say a jack..
Credit score will take a small hit.. 10-15 points but will go back.
But say goodbye to Chase for the next 10-15 years.
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Old Jun 3, 14, 4:32 pm
  #369  
 
Join Date: May 2012
Posts: 194
Credit history is 1 year 7 months. Zero debt. I didn't have any ultimate rewards, so that isn't an issue. Since last October I opened 5 chase cards, and closed one airtran card because they were going away. I just paid a $95 british airways fee, so I am hoping I can get reimbursed for that.
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Old Jun 3, 14, 4:42 pm
  #370  
 
Join Date: Jul 2013
Posts: 1,872
how is your MS history? any problem with your credit report?
carrying large balance?
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Old Jun 3, 14, 4:47 pm
  #371  
 
Join Date: May 2012
Posts: 194
For MS I only did It at CVS and after meeting the sign up bonus, rarely did it. I paid off everything in full and never once owed money. My credit report was great.
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Old Jun 3, 14, 4:55 pm
  #372  
 
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This is very odd case that Chase closed all the account...
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Old Jun 3, 14, 4:59 pm
  #373  
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The letter from Chase won't likely shed any light on OP's situation. There is likely more to this story, but OP will never learn it and unless Chase decides to assign a lurker to post the details of its customer's situation online, we'll never know either.
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Old Jun 3, 14, 5:05 pm
  #374  
 
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Originally Posted by ChuckHH View Post
This is very odd case that Chase closed all the account...
Actually it is not that odd. Chase will do something like this more than any card issuer I have heard. Read all the boards.

Rob
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Old Jun 3, 14, 5:09 pm
  #375  
 
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Originally Posted by edh101985 View Post
I only had 4 personal. Hyatt, british airways, southwest, united. Sorry, not 5. I did MS to meet the spending, but after that only used the cards for regular purchases. I called chase, they said I need to wait for a letter to arrive in the mail. What will happen to my credit score?
Check your TU and EX for soft pulls.
Sounds to me like they were watching you then pulled the plug.

You'll find the dates of when they were checking up on you.

You'll be looking for something like this.
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