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Chase closed my credit card account(s) [Consolidated]

Chase closed my credit card account(s) [Consolidated]

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Old Dec 23, 18, 4:22 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: liw5215
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If you feel your account has been unfairly closed, consider filing a complaint with the Consumer Protection Financial Bureau:
CFPB's complaint form: http://www.consumerfinance.gov/complaint/

When someone reports an account closure here, a lot of the same questions get asked. It might be useful to answer some questions in advance. This could help figure out what happened or how to proceed:
  1. Did you transfer UR points to someone with a different address? Different last name?
  2. Did you sell UR points to someone?
  3. Approximately what percentage of your charges earned less than 5x points in the past 12 months?
  4. Did a Chase or non-Chase bank recently close one of your credit cards?
  5. Are you using up a large percentage of your credit line on all Chase and non-Chase credit cards?
  6. Is your total credit line with Chase much higher than with other banks?
  7. Did you apply for many credit cards or other forms of credit in the past 2 months? ("Many" may be hard to define.)
  8. If you have a Chase checking account how much did you typically deposit in money orders per month, if any?
  9. Did you recently start spending a lot more with Chase than in typical months?
  10. Is your monthly balance frequently close to your credit limit?
  11. Approximately what percentage of spending was on gift cards this year?
  12. How much of your bill do you typically pay using WM or KMart bill payment if any?
  13. Do you have a Chase mortgage or other account that might be profitable to Chase?
  14. Has your credit score or credit profile changed recently? As in: significantly more debt, more open credit lines, or a large drop in your credit score?
Related threads: 2013.1 2013.4 2013.9 2013.12 2014.6
http://www.flyertalk.com/forum/chase...ta-points.html

On 1/4/15, LivelyFL noted that 34 posts have referenced account closures (updated 1/25/15):
1, 55, 80, 108, 117, 129, 146, 165, 182, 212, 221, 222, 232, 235, 262, 272, 281, 326, 364, 410, 411, 428, 475, 477, 482, 513, 552, 586, 620, 648, 656, 662, 714, 718, 784 and 815.

Mortgasm provided more detail as follows:

001 - moarmiles little explaination - 'inconsistent spending'
055 - brettskyg chase gift cards tiny ms
080 - Artemk checking chase gift card, tiny MS, international wires, wall-mart BP
108 - TTnc4me (105 actually) no info
117 - rodsren
129 - Kybosh chase gift card checking
146 - mintcilantro - checking 6k/month MS, BB payments from another ss#, some MO/AP, 7new cards in 90days, short cycling
165 - newcomr - checking
182 - thehawk75 - heavy MSw/other banks,
212 - LRD - 2x spend of 20k /month (on two cards), checking
221 - iceman 77_7, no info
222 - jk2 no info
232 - hitman1420 checking , heavy MS activity (no number)
235 - clearlyanewb checking, MS activity (10k AGC and more), light credit history, 10 recent inquiries
262 - brc01 - shortcycling, some MS (18k/month over a few cards), 1
272 - rambo - 70% MS on 5 cards, WM BP of 16k/month on 5 cards
281 - prestonv - heavy MS - 20k/month on multiple chase cards, heavy WMBP (ink stayed open)
326 - pacupgo - false alarm, no shutdown
364 - edh101985 - tiny MS (bonus only) , 4 chase cards in 6 months,
410 - msetr - lots of freedom/ink ms
411 - standaman360 - international wires (business), million dollar balances,
428 - queensgambit - gambling transactions, UR point transfer from SO, 5 chase apps 3 new chase cc in 45 days, Blogger points coach
475 - dogloverjb - checking, international wires,
477 - ftomasz - 14 inquiries in 8 months, 5 chase, minimal MS, rapid upswing in credit, paying from multiple accounts
482 - liw5215 - Heavy MS, re-entered after 13 months
513 - thegasguru - checking, $3k/month MO to checking, NO MS, AP,
552 - LAXtoWorld - 3 cards in 30 days
586 - adavydov7 checking, $1k APs,
648 - CMHFlyerOH - checking, MO, 3k gift cards
656 - I can see for miles - Maxed UR 5x rewards on Freedom and Ink cards. Chased closed all accounts. Was approved for Ritz Carlton card 14 months later and did nothing unusual with it, other than lower CL from 30K to 10K to free up CL for possible approvals. Two subsequent Chase apps (Chase Ink and Marriott Rewards), on separate dates 3+ months later, were declined for a "previous unsatisfactory relationship ..."
662 - frogdog51 - Chase VGCs (Reapproved in 12 months)
677 - Subdawg - closed for piggybacking
714 - Mamibear - 'abuse' redcard MS
718 - maxswanson - MS, 11 chase cards, traded UR, (reapproved after 12 months)
752 - peaser - "reputational risk" associated with the business (decision reversed later)
757 - uncommonsensical checking, 3 Cashier's Check deposits with quick w/d (the w/d were to pay CHASE credit cards! ridiculous 'loss prevention' dept. gods). All CC's closed 2 days later. Tried EX Office- they seem to have zero power once the Mullah in loss prevention has issued a fatwa (my guess: some 27 year old with a god complex).
762 - knopfler - checking closed (all credit cards closed in both mine and Mrs. Knopflers accounts about three weeks after checking closure)
771 - milemonkey - 'reputational Risk" connected to Attorney General lawsuit
784 - unstable one: 2 cash deposits over 10k to chase checking
815 - dukerau - one time UR point sale, 77% spending is 5x,
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Old Apr 12, 14, 7:33 am
  #241  
 
Join Date: Jun 2012
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I think I responded to everyone who has pmd me. Again I apologize for not posting my story publicly but I did it all for your benefit so more people can try and get their points back. So far it sounds like there had been a high success rate using this back door plan. Can't guarantee it will work for everyone but it has definitely worked for several.
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Old Apr 12, 14, 10:49 am
  #242  
 
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Originally Posted by josephstern View Post
So the banking side is able to check your credit report?
Sure. You get a soft pull when opening up almost any checking account. It wouldn't be a stretch to imagine Chase doing so after irregular activity.

Last edited by augustus21; Apr 12, 14 at 12:46 pm
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Old Apr 12, 14, 9:28 pm
  #243  
 
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I hadn't realized how prevalent the shutdowns have been until I found the Dans Deals thread. It seems like things started around September of last year and they haven't really abated yet. Maybe we will get lucky and Chase will eventually stop, like Citi did after they shutdown a bunch of people with the Citi TYP card initially.

I think Chase, for whatever reason, has decided that they do not like the types of activity that people like us do (credit card churning and manufactured spending). It also seems like most of the people who have been shutdown also had a Chase Ink card. Maybe having a Chase checking account increases your risk of a shutdown, but the other factors are probably the underlying reasons.
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Old Apr 12, 14, 9:34 pm
  #244  
 
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Originally Posted by moarmiles View Post
I just found out my that Chase closed my Sapphire and Ink Bold accounts over the weekend. I was told on the phone that it was probably due to inconsistent charges (ie personal expenses on the Ink Bold card). My main concern now is the 300,000 UR points I currently have (or had). Are those gone for good? Is there any way to retrieve the points? Can I appeal their decision?

HELP!
ugh... another one... um... did you violate their policy? if so, you're likely out of luck... if you did not then you should definitely push the issue with them. good luck!
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Old Apr 12, 14, 10:16 pm
  #245  
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Originally Posted by HatAndJacket View Post
ugh... another one... um... did you violate their policy? if so, you're likely out of luck... if you did not then you should definitely push the issue with them. good luck!
A little bit late in making such comment... You realize you are quoting the starting post of this thread written in Dec 2013? and the thread has had 240+ post and 4 months after that already...
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Old Apr 12, 14, 11:36 pm
  #246  
 
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Originally Posted by Happy View Post
A little bit late in making such comment... You realize you are quoting the starting post of this thread written in Dec 2013? and the thread has had 240+ post and 4 months after that already...
my bad... didn't notice it's just getting frustrating every time I click new posts there's someone else asking for help because they didn't play by the rules and wanting the "experts" here at FT to help them get away with it
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Old Apr 15, 14, 4:37 am
  #247  
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Originally Posted by HatAndJacket View Post
my bad... didn't notice it's just getting frustrating every time I click new posts there's someone else asking for help because they didn't play by the rules and wanting the "experts" here at FT to help them get away with it
There is a very simple solution, stop clicking on the thread. Playing by the rules is not that much fun anyway, breaking the rules and getting away with it is where its all at
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Old Apr 20, 14, 4:27 pm
  #248  
 
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talked to a lawyer regarding this. What chase is basically doing per his opinion, is trying to see what they can get away with. Most people that were closed had high UR balances.

So they close peoples accounts. Not everyone will go after them, so its all a numbers game. They lessen their liability on UR points and profit. Since not all customers will go after them...

Bad Chase.
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Old Apr 20, 14, 11:19 pm
  #249  
 
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Originally Posted by dogbyte View Post
Maybe having a Chase checking account increases your risk of a shutdown, but the other factors are probably the underlying reasons.
I would like more input from you how this might be, I am under the impression that many* banks like to have a lot of their products for a single individual (building client relations), i.e. using their bill pay, checking account, savings, cc, etc...

*all.
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Old Apr 20, 14, 11:56 pm
  #250  
 
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Originally Posted by havenguyz View Post
talked to a lawyer regarding this. What chase is basically doing per his opinion, is trying to see what they can get away with. Most people that were closed had high UR balances.

So they close peoples accounts. Not everyone will go after them, so its all a numbers game. They lessen their liability on UR points and profit. Since not all customers will go after them...

Bad Chase.
Your lawyer doesn't know any more than the anonymous posters on this forum do. Actually, he probably knows less.
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Old Apr 20, 14, 11:58 pm
  #251  
 
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Originally Posted by MasterCharge View Post
I would like more input from you how this might be, I am under the impression that many* banks like to have a lot of their products for a single individual (building client relations), i.e. using their bill pay, checking account, savings, cc, etc...

*all.
They do, but having a banking account also opens you to additional regulatory scrutiny.
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Old Apr 21, 14, 3:47 am
  #252  
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Originally Posted by havenguyz View Post
talked to a lawyer regarding this. What chase is basically doing per his opinion, is trying to see what they can get away with. Most people that were closed had high UR balances.

So they close peoples accounts. Not everyone will go after them, so its all a numbers game. They lessen their liability on UR points and profit. Since not all customers will go after them...

Bad Chase.
That is just outright theft.
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Old Apr 21, 14, 9:25 am
  #253  
 
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Originally Posted by UA Fan View Post
That is just outright theft.
by chase or the lawyer that charged the guy for that useless piece of information?
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Old Apr 22, 14, 9:33 pm
  #254  
 
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The biggest fear Chase has is regulators and not your UR balance. Banking is facing more and more regulations ans scrutiny. Regulators are on site often. Also, the flow of CC to BB to your checking account back to the CC to pay the balance gets too close to money laundering for their comfort.

IMO, the profit aspect of this is non existent.
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Old Apr 22, 14, 10:52 pm
  #255  
 
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Originally Posted by mileshound View Post
The biggest fear Chase has is regulators and not your UR balance. Banking is facing more and more regulations ans scrutiny. Regulators are on site often. Also, the flow of CC to BB to your checking account back to the CC to pay the balance gets too close to money laundering for their comfort.

IMO, the profit aspect of this is non existent.
So then when they shut you down, why do they take away your points?
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