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Chase closed my credit card account(s) [Archived 2013-mid 2019]

Old May 15, 2014, 8:16 am
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Last edit by: StartinSanDiego
This thread is now archived. Please follow the topic here: https://www.flyertalk.com/forum/chase-ultimate-rewards/1986148-chase-closed-my-credit-card-account-s-tales-speculation-2019-thread.html




If you feel your account has been unfairly closed, consider filing a complaint with the Consumer Protection Financial Bureau:

CFPB's complaint form: http://www.consumerfinance.gov/complaint/

When someone reports an account closure here, a lot of the same questions get asked. It might be useful to answer some questions in advance. This could help figure out what happened or how to proceed:
  1. Did you transfer UR points to someone with a different address? Different last name?
  2. Did you sell UR points to someone?
  3. Approximately what percentage of your charges earned less than 5x points in the past 12 months?
  4. Did a Chase or non-Chase bank recently close one of your credit cards?
  5. Are you using up a large percentage of your credit line on all Chase and non-Chase credit cards?
  6. Is your total credit line with Chase much higher than with other banks?
  7. Did you apply for many credit cards or other forms of credit in the past 2 months? ("Many" may be hard to define.)
  8. If you have a Chase checking account how much did you typically deposit in money orders per month, if any?
  9. Did you recently start spending a lot more with Chase than in typical months?
  10. Is your monthly balance frequently close to your credit limit?
  11. Approximately what percentage of spending was on gift cards this year?
  12. How much of your bill do you typically pay using WM or KMart bill payment if any?
  13. Do you have a Chase mortgage or other account that might be profitable to Chase?
  14. Has your credit score or credit profile changed recently? As in: significantly more debt, more open credit lines, or a large drop in your credit score?
Related threads: 2013.1 2013.4
2013.9
2013.12 2014.6
http://www.flyertalk.com/forum/chase...ta-points.html

On 1/4/15, LivelyFL noted that 34 posts have referenced account closures (updated 1/25/15):
1, 55, 80, 108, 117, 129, 146, 165, 182, 212, 221, 222, 232, 235, 262, 272, 281, 326, 364, 410, 411, 428, 475, 477, 482, 513, 552, 586, 620, 648, 656, 662, 714, 718, 784 and 815.

Mortgasm provided more detail as follows:

001 - moarmiles little explaination - 'inconsistent spending'
055 - brettskyg chase gift cards tiny ms
080 - Artemk checking chase gift card, tiny MS, international wires, wall-mart BP
108 - TTnc4me (105 actually) no info
117 - rodsren
129 - Kybosh chase gift card checking
146 - mintcilantro - checking 6k/month MS, BB payments from another ss#, some MO/AP, 7new cards in 90days, short cycling
165 - newcomr - checking
182 - thehawk75 - heavy MSw/other banks,
212 - LRD - 2x spend of 20k /month (on two cards), checking
221 - iceman 77_7, no info
222 - jk2 no info
232 - hitman1420 checking , heavy MS activity (no number)
235 - clearlyanewb checking, MS activity (10k AGC and more), light credit history, 10 recent inquiries
262 - brc01 - shortcycling, some MS (18k/month over a few cards), 1
272 - rambo - 70% MS on 5 cards, WM BP of 16k/month on 5 cards
281 - prestonv - heavy MS - 20k/month on multiple chase cards, heavy WMBP (ink stayed open)
326 - pacupgo - false alarm, no shutdown
364 - edh101985 - tiny MS (bonus only) , 4 chase cards in 6 months,
410 - msetr - lots of freedom/ink ms
411 - standaman360 - international wires (business), million dollar balances,
428 - queensgambit - gambling transactions, UR point transfer from SO, 5 chase apps 3 new chase cc in 45 days, Blogger points coach
475 - dogloverjb - checking, international wires,
477 - ftomasz - 14 inquiries in 8 months, 5 chase, minimal MS, rapid upswing in credit, paying from multiple accounts
482 - liw5215 - Heavy MS, re-entered after 13 months
513 - thegasguru - checking, $3k/month MO to checking, NO MS, AP,
552 - LAXtoWorld - 3 cards in 30 days
586 - adavydov7 checking, $1k APs,
648 - CMHFlyerOH - checking, MO, 3k gift cards
656 - I can see for miles - Maxed UR 5x rewards on Freedom and Ink cards. Chased closed all accounts. Was approved for Ritz Carlton card 14 months later and did nothing unusual with it, other than lower CL from 30K to 10K to free up CL for possible approvals. Two subsequent Chase apps (Chase Ink and Marriott Rewards), on separate dates 3+ months later, were declined for a "previous unsatisfactory relationship ..."
662 - frogdog51 - Chase VGCs (Reapproved in 12 months)
677 - Subdawg - closed for piggybacking
714 - Mamibear - 'abuse' redcard MS
718 - maxswanson - MS, 11 chase cards, traded UR, (reapproved after 12 months)
752 - peaser - "reputational risk" associated with the business (decision reversed later)
757 - uncommonsensical checking, 3 Cashier's Check deposits with quick w/d (the w/d were to pay CHASE credit cards! ridiculous 'loss prevention' dept. gods). All CC's closed 2 days later. Tried EX Office- they seem to have zero power once the Mullah in loss prevention has issued a fatwa (my guess: some 27 year old with a god complex).
762 - knopfler - checking closed (all credit cards closed in both mine and Mrs. Knopflers accounts about three weeks after checking closure)
771 - milemonkey - 'reputational Risk" connected to Attorney General lawsuit
784 - unstable one: 2 cash deposits over 10k to chase checking
815 - dukerau - one time UR point sale, 77% spending is 5x,
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Chase closed my credit card account(s) [Archived 2013-mid 2019]

Old Jun 25, 2018, 2:46 pm
  #2116  
 
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Originally Posted by pallhedge
People who churn credit cards often lower their credit limits. $7k might not be what was originally extended.

Marriott Business has a $5k minimum CL
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Old Jun 25, 2018, 2:58 pm
  #2117  
 
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Originally Posted by flyer4512
Marriott Business has a $5k minimum CL
to get approved I suppose but my guess is that it can be lowered after approval as the Ritz had a 10-15k minimum CL too > 15-20k CL were reduced to under 7k
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Old Jun 25, 2018, 3:26 pm
  #2118  
 
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Originally Posted by blitzen


to get approved I suppose but my guess is that it can be lowered after approval as the Ritz had a 10-15k minimum CL too > 15-20k CL we’re reduced to under 7k


Unless he was never going to use the card why would you lower it under $5K.......credit utilization could quickly become an issue.

The only reason most people here lower credit limits is to increase odds of IA on their next application.

When it comes to Chase business I never lower limits, I cancel the card and transfer the credit to my INK then have Chase move credit around to get my next business card.

Last edited by flyer4512; Jun 25, 2018 at 3:32 pm
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Old Jun 25, 2018, 3:28 pm
  #2119  
 
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Originally Posted by flyer4512
Unless he was never going to use the card why would you lower it under $5K.......credit utilization could quickly become an issue
not if you dont use it much > low CL easier approval from Chase etc many reasons (fraud limits to CL).
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Old Jun 25, 2018, 3:42 pm
  #2120  
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Originally Posted by flyer4512
Unless he was never going to use the card why would you lower it under $5K.......credit utilization could quickly become an issue
Not if he has other cards with high CL. I don't think we know that answer. I lower the CL on the majority of my cards after I've met the min. spend and received bonuses. I usually keep a couple cards with a high CL for emergencies. My FICO score is over 800.
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Old Jun 25, 2018, 3:43 pm
  #2121  
 
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Originally Posted by flyer4512
Unless he was never going to use the card why would you lower it under $5K.......credit utilization could quickly become an issue.

The only reason most people here lower credit limits is to increase odds of IA on their next application.

When it comes to Chase business I never lower limits, I cancel the card and transfer the credit to my INK then have Chase move credit around to get my next business card.
I lowered my Marriott Business card to $1500. Never use it, don't intend to use it, will close it after I've had it for a year.

As for credit utilization "could quickly become an issue" - business cards don't show up on personal credit reports, do they?
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Old Jun 25, 2018, 3:56 pm
  #2122  
 
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Originally Posted by Happy
Isn't that there is a blogger touted "trick" to lower the Ritz Card's CL to avoid the AF? And it was speculated as one of the potential factors triggering review / shut down in recent months?
Originally Posted by blitzen
That is not know as he has 2 cards with an unknown CL split " Chase was less than $7000 (1 ritz card and 1 marriott business card)"
It turns out that OP has been pretty cryptic. I made my earlier comment based on OP's original claim on Reddit that both open cards had "credit limits of $5000 or so." Later, OP posted on Reddit and here that it was less than $7k combined. OP has also posted on Reddit that they and their SO have not paid an AF for the Ritz card since they got them. As it turns out, @Happy was spot on.

On Reddit, OP also shared this: "I'm lol/24 in non-chase cards, tons of non-chase inquiries (approx 2-3 per month) and non-chase card accounts (over 20 per year). I've only held chase cards which are outside the 5/24 restriction." OP also shared that they applied for the Chase IHG (another non-5/24 card) a week prior to being shut down.
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Old Jun 25, 2018, 4:59 pm
  #2123  
 
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Originally Posted by philemer
Not if he has other cards with high CL. I don't think we know that answer. I lower the CL on the majority of my cards after I've met the min. spend and received bonuses. I usually keep a couple cards with a high CL for emergencies. My FICO score is over 800.
I thought credit utilization was per card..........either way he said he has one Chase business card.

I lower all my cards after the spend is made but I also never use them again.

The post above shows there is much more to the story than we were led to believe
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Old Jun 25, 2018, 5:03 pm
  #2124  
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Originally Posted by flyer4512
I thought credit utilization was per card..........either way he said he has one Chase business card.

I lower all my cards after the spend is made but I also never use them again.

The post above shows there is much more to the story than we were led to believe
It's both per card and overall.

There's always a lot more to the shutdown stories, which is made obvious by the immediate defensiveness of the people involved when basic questions are asked.
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Old Jun 25, 2018, 5:12 pm
  #2125  
 
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Originally Posted by joe_miami
It's both per card and overall.

There's always a lot more to the shutdown stories, which is made obvious by the immediate defensiveness of the people involved when basic questions are asked.

I'm going very slow with my wife's cards do to these shutdown stories but in reality I wonder if she has any worries. . She doesn't MS, all legit spend and uses the card after the spend is made. On her personal cards the CL is lowered after the spend is made.

In 2018 she got her first 2 Chase business cards and is currently 3/24 ( AA, and 2 Chase Southwest cards) but I'm still going to wait 4 months before she gets her next card.
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Old Jun 25, 2018, 5:23 pm
  #2126  
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Originally Posted by flyer4512
I'm going very slow with my wife's cards do to these shutdown stories but in reality I wonder if she has any worries. . She doesn't MS, all legit spend and uses the card after the spend is made. On her personal cards the CL is lowered after the spend is made.

In 2018 she got her first 2 Chase business cards and is currently 3/24 ( AA, and 2 Chase Southwest cards) but I'm still going to wait 4 months before she gets her next card.
According to your prior comments, she already has 7 Chase cards, at least three or four of which she acquired in the past 18 months. That's only "very slow" by churner standards, not banking standards. The average American has three open accounts, total, on their credit reports.

Also, lowering credit limits isn't normal banking behavior.

Last edited by joe_miami; Jun 25, 2018 at 5:31 pm
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Old Jun 25, 2018, 5:36 pm
  #2127  
 
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Originally Posted by joe_miami
According to your prior comments, she already has 7 Chase cards, at least three or four of which she acquired in the past 18 months. That's only "very slow" by churner standards, not banking standards. The average American has three open accounts, total, on their credit reports.

Also, lowering credit limits isn't normal banking behavior.

You must have the wrong person, my wife was card free for 2 years leading up to November 2017. She has 5 total Chase cards open..........an IHG that is at least 3 years old. 2 SW personal, an INK and SW Business.

Compared to me she doesn't even churn. We take turns, 2 years on, 2 years off from getting cards

The average American probably also pays interest.
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Last edited by flyer4512; Jun 25, 2018 at 5:48 pm
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Old Jun 25, 2018, 5:50 pm
  #2128  
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Originally Posted by flyer4512
You must have the wrong person, my wife was card free for 2 years leading up to November 2017. She has 5 total Chase cards open..........an IHG that is at least 3 years old. 2 SW personal, an INK and SW Business.
Oops, confused you with kciflyer. My mistake.

Compared to me she doesn't even churn. We take turns, 2 years on, 2 years off from getting cards
This is basically the definition of churning, at least in the new 5/24 world.
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Old Jun 25, 2018, 6:00 pm
  #2129  
 
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Originally Posted by joe_miami
Oops, confused you with kciflyer. My mistake.



This is basically the definition of churning, at least in the new 5/24 world.

A lot of people also seem to play ( what I consider) foolish games with Chase where they cancel a card to avoid the AF but do it late enough so that they still get the bonus miles, free night, etc

I actually did that by mistake this year, I cancelled a Hyatt card that I had open for 3 years as I didn't have any use for the free night and 2 days later the free night pops up in my account.

Last edited by flyer4512; Jun 25, 2018 at 6:14 pm
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Old Jun 25, 2018, 6:15 pm
  #2130  
 
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Originally Posted by flyer4512
A lot of people also seem to play ( what I consider) foolish games with Chase where they cancel a card to avoid the AF but do it late enough so that they still get the bonus miles, free night, etc

I actually did that by mistake this year, I cancelled a Hyatt card that I had open for 3 years as I didn't have any use for the free night and 2 weeks later the free night pops up in my account.
I plan to do this with my Chase Marriott Business card - I'm going to cancel it after the anniversary free night posts in my account. The free night is part of the initial offer; as far as I am aware, nowhere does Chase state that you must pay another annual fee to retain the anniversary free night. If anything, it's Chase that is "gaming" the customer - by timing the free night at the anniversary date, they are banking on the fact that people will pay another annual fee.

(I crack myself up - Chase, "banking on the fact", self high five.)

Last edited by Diplomatico; Jun 25, 2018 at 6:33 pm
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