Last edit by: StartinSanDiego
This thread is now archived. Please follow the topic here: https://www.flyertalk.com/forum/chase-ultimate-rewards/1986148-chase-closed-my-credit-card-account-s-tales-speculation-2019-thread.html
If you feel your account has been unfairly closed, consider filing a complaint with the Consumer Protection Financial Bureau:
CFPB's complaint form: http://www.consumerfinance.gov/complaint/
When someone reports an account closure here, a lot of the same questions get asked. It might be useful to answer some questions in advance. This could help figure out what happened or how to proceed:
2013.9
2013.12 2014.6
http://www.flyertalk.com/forum/chase...ta-points.html
On 1/4/15, LivelyFL noted that 34 posts have referenced account closures (updated 1/25/15):
1, 55, 80, 108, 117, 129, 146, 165, 182, 212, 221, 222, 232, 235, 262, 272, 281, 326, 364, 410, 411, 428, 475, 477, 482, 513, 552, 586, 620, 648, 656, 662, 714, 718, 784 and 815.
Mortgasm provided more detail as follows:
001 - moarmiles little explaination - 'inconsistent spending'
055 - brettskyg chase gift cards tiny ms
080 - Artemk checking chase gift card, tiny MS, international wires, wall-mart BP
108 - TTnc4me (105 actually) no info
117 - rodsren
129 - Kybosh chase gift card checking
146 - mintcilantro - checking 6k/month MS, BB payments from another ss#, some MO/AP, 7new cards in 90days, short cycling
165 - newcomr - checking
182 - thehawk75 - heavy MSw/other banks,
212 - LRD - 2x spend of 20k /month (on two cards), checking
221 - iceman 77_7, no info
222 - jk2 no info
232 - hitman1420 checking , heavy MS activity (no number)
235 - clearlyanewb checking, MS activity (10k AGC and more), light credit history, 10 recent inquiries
262 - brc01 - shortcycling, some MS (18k/month over a few cards), 1
272 - rambo - 70% MS on 5 cards, WM BP of 16k/month on 5 cards
281 - prestonv - heavy MS - 20k/month on multiple chase cards, heavy WMBP (ink stayed open)
326 - pacupgo - false alarm, no shutdown
364 - edh101985 - tiny MS (bonus only) , 4 chase cards in 6 months,
410 - msetr - lots of freedom/ink ms
411 - standaman360 - international wires (business), million dollar balances,
428 - queensgambit - gambling transactions, UR point transfer from SO, 5 chase apps 3 new chase cc in 45 days, Blogger points coach
475 - dogloverjb - checking, international wires,
477 - ftomasz - 14 inquiries in 8 months, 5 chase, minimal MS, rapid upswing in credit, paying from multiple accounts
482 - liw5215 - Heavy MS, re-entered after 13 months
513 - thegasguru - checking, $3k/month MO to checking, NO MS, AP,
552 - LAXtoWorld - 3 cards in 30 days
586 - adavydov7 checking, $1k APs,
648 - CMHFlyerOH - checking, MO, 3k gift cards
656 - I can see for miles - Maxed UR 5x rewards on Freedom and Ink cards. Chased closed all accounts. Was approved for Ritz Carlton card 14 months later and did nothing unusual with it, other than lower CL from 30K to 10K to free up CL for possible approvals. Two subsequent Chase apps (Chase Ink and Marriott Rewards), on separate dates 3+ months later, were declined for a "previous unsatisfactory relationship ..."
662 - frogdog51 - Chase VGCs (Reapproved in 12 months)
677 - Subdawg - closed for piggybacking
714 - Mamibear - 'abuse' redcard MS
718 - maxswanson - MS, 11 chase cards, traded UR, (reapproved after 12 months)
752 - peaser - "reputational risk" associated with the business (decision reversed later)
757 - uncommonsensical checking, 3 Cashier's Check deposits with quick w/d (the w/d were to pay CHASE credit cards! ridiculous 'loss prevention' dept. gods). All CC's closed 2 days later. Tried EX Office- they seem to have zero power once the Mullah in loss prevention has issued a fatwa (my guess: some 27 year old with a god complex).
762 - knopfler - checking closed (all credit cards closed in both mine and Mrs. Knopflers accounts about three weeks after checking closure)
771 - milemonkey - 'reputational Risk" connected to Attorney General lawsuit
784 - unstable one: 2 cash deposits over 10k to chase checking
815 - dukerau - one time UR point sale, 77% spending is 5x,
If you feel your account has been unfairly closed, consider filing a complaint with the Consumer Protection Financial Bureau:
CFPB's complaint form: http://www.consumerfinance.gov/complaint/
When someone reports an account closure here, a lot of the same questions get asked. It might be useful to answer some questions in advance. This could help figure out what happened or how to proceed:
- Did you transfer UR points to someone with a different address? Different last name?
- Did you sell UR points to someone?
- Approximately what percentage of your charges earned less than 5x points in the past 12 months?
- Did a Chase or non-Chase bank recently close one of your credit cards?
- Are you using up a large percentage of your credit line on all Chase and non-Chase credit cards?
- Is your total credit line with Chase much higher than with other banks?
- Did you apply for many credit cards or other forms of credit in the past 2 months? ("Many" may be hard to define.)
- If you have a Chase checking account how much did you typically deposit in money orders per month, if any?
- Did you recently start spending a lot more with Chase than in typical months?
- Is your monthly balance frequently close to your credit limit?
- Approximately what percentage of spending was on gift cards this year?
- How much of your bill do you typically pay using WM or KMart bill payment if any?
- Do you have a Chase mortgage or other account that might be profitable to Chase?
- Has your credit score or credit profile changed recently? As in: significantly more debt, more open credit lines, or a large drop in your credit score?
2013.9
2013.12 2014.6
http://www.flyertalk.com/forum/chase...ta-points.html
On 1/4/15, LivelyFL noted that 34 posts have referenced account closures (updated 1/25/15):
1, 55, 80, 108, 117, 129, 146, 165, 182, 212, 221, 222, 232, 235, 262, 272, 281, 326, 364, 410, 411, 428, 475, 477, 482, 513, 552, 586, 620, 648, 656, 662, 714, 718, 784 and 815.
Mortgasm provided more detail as follows:
001 - moarmiles little explaination - 'inconsistent spending'
055 - brettskyg chase gift cards tiny ms
080 - Artemk checking chase gift card, tiny MS, international wires, wall-mart BP
108 - TTnc4me (105 actually) no info
117 - rodsren
129 - Kybosh chase gift card checking
146 - mintcilantro - checking 6k/month MS, BB payments from another ss#, some MO/AP, 7new cards in 90days, short cycling
165 - newcomr - checking
182 - thehawk75 - heavy MSw/other banks,
212 - LRD - 2x spend of 20k /month (on two cards), checking
221 - iceman 77_7, no info
222 - jk2 no info
232 - hitman1420 checking , heavy MS activity (no number)
235 - clearlyanewb checking, MS activity (10k AGC and more), light credit history, 10 recent inquiries
262 - brc01 - shortcycling, some MS (18k/month over a few cards), 1
272 - rambo - 70% MS on 5 cards, WM BP of 16k/month on 5 cards
281 - prestonv - heavy MS - 20k/month on multiple chase cards, heavy WMBP (ink stayed open)
326 - pacupgo - false alarm, no shutdown
364 - edh101985 - tiny MS (bonus only) , 4 chase cards in 6 months,
410 - msetr - lots of freedom/ink ms
411 - standaman360 - international wires (business), million dollar balances,
428 - queensgambit - gambling transactions, UR point transfer from SO, 5 chase apps 3 new chase cc in 45 days, Blogger points coach
475 - dogloverjb - checking, international wires,
477 - ftomasz - 14 inquiries in 8 months, 5 chase, minimal MS, rapid upswing in credit, paying from multiple accounts
482 - liw5215 - Heavy MS, re-entered after 13 months
513 - thegasguru - checking, $3k/month MO to checking, NO MS, AP,
552 - LAXtoWorld - 3 cards in 30 days
586 - adavydov7 checking, $1k APs,
648 - CMHFlyerOH - checking, MO, 3k gift cards
656 - I can see for miles - Maxed UR 5x rewards on Freedom and Ink cards. Chased closed all accounts. Was approved for Ritz Carlton card 14 months later and did nothing unusual with it, other than lower CL from 30K to 10K to free up CL for possible approvals. Two subsequent Chase apps (Chase Ink and Marriott Rewards), on separate dates 3+ months later, were declined for a "previous unsatisfactory relationship ..."
662 - frogdog51 - Chase VGCs (Reapproved in 12 months)
677 - Subdawg - closed for piggybacking
714 - Mamibear - 'abuse' redcard MS
718 - maxswanson - MS, 11 chase cards, traded UR, (reapproved after 12 months)
752 - peaser - "reputational risk" associated with the business (decision reversed later)
757 - uncommonsensical checking, 3 Cashier's Check deposits with quick w/d (the w/d were to pay CHASE credit cards! ridiculous 'loss prevention' dept. gods). All CC's closed 2 days later. Tried EX Office- they seem to have zero power once the Mullah in loss prevention has issued a fatwa (my guess: some 27 year old with a god complex).
762 - knopfler - checking closed (all credit cards closed in both mine and Mrs. Knopflers accounts about three weeks after checking closure)
771 - milemonkey - 'reputational Risk" connected to Attorney General lawsuit
784 - unstable one: 2 cash deposits over 10k to chase checking
815 - dukerau - one time UR point sale, 77% spending is 5x,
Chase closed my credit card account(s) [Archived 2013-mid 2019]
#1951
Join Date: Mar 2009
Location: PHX
Programs: HHonors Lifetime Diamond, UA Million Miler Gold, Marriott Platinum
Posts: 1,142
I think people usually know the answer to their question before they ask but want someone to either validate or comfort them. I mean really....."hey guys I have 7 different cards with Chase and I buy tons of gift cards and do all kinds of manufactured spend then transfer accounts to another persons account".....Do you think I am at risk?
#1952
Join Date: Mar 2015
Posts: 134
I think people usually know the answer to their question before they ask but want someone to either validate or comfort them. I mean really....."hey guys I have 7 different cards with Chase and I buy tons of gift cards and do all kinds of manufactured spend then transfer accounts to another persons account".....Do you think I am at risk?
#1953
Join Date: Jul 2011
Location: Sunny AZ
Programs: HH Diamond, Sixt Platinum, IHG Spire Ambassador, Marriott/SPG Gold .....
Posts: 3,208
#1954
Join Date: Nov 2015
Location: St. Louis, MO
Programs: Southwest Companion Pass
Posts: 790
Yes it has happened. Why would having a mortgage stop them from shutting your cards down? Of course they can't shut your mortgage loan down. Why would they? It's a secured loan and there is no risk like a credit card.
#1955
Join Date: Mar 2009
Location: PHX
Programs: HHonors Lifetime Diamond, UA Million Miler Gold, Marriott Platinum
Posts: 1,142
Seems like a bunch of people are pushing the limits or trying to find the boundaries. I can honestly say that I have never done anything that would give me concern of Chase closing my account and I use them A TON.
#1956
Join Date: Jul 2011
Location: Sunny AZ
Programs: HH Diamond, Sixt Platinum, IHG Spire Ambassador, Marriott/SPG Gold .....
Posts: 3,208
This should be for people reporting their experience not for asking questions that no one can answer
No one here knows you exact situation and even if they do they do not know the Chase algorithm and/or Manila shutdown / review considerations/ guidelines
#1958
Join Date: May 2016
Posts: 113
At 4/24. 22 inquiries in past 24 months.
Current Chase Cards:
Chat Freedom
Chase Slate
Chase Ink Business Preferred:
Chase Ink Business Cash
Recent Applications
Chase Mariott Business: 01/25/18 Approved
Chase Ink Business Preferred: 03/23/18 Approved
Chase Ink Business Cash: 05/06/18 Approved
Chase Sapphire Preferred: 05/23/18 Grilled by Lending Department, after what seemed like an eternity on the line with them and the security team, they told me it would be 1-2 week review and I would get a decision by mail. I feel like I got the "review this ......." button.
What are my odds of shutdown?
Current Chase Cards:
Chat Freedom
Chase Slate
Chase Ink Business Preferred:
Chase Ink Business Cash
Recent Applications
Chase Mariott Business: 01/25/18 Approved
Chase Ink Business Preferred: 03/23/18 Approved
Chase Ink Business Cash: 05/06/18 Approved
Chase Sapphire Preferred: 05/23/18 Grilled by Lending Department, after what seemed like an eternity on the line with them and the security team, they told me it would be 1-2 week review and I would get a decision by mail. I feel like I got the "review this ......." button.
What are my odds of shutdown?
#1959
Join Date: Jul 2011
Location: Sunny AZ
Programs: HH Diamond, Sixt Platinum, IHG Spire Ambassador, Marriott/SPG Gold .....
Posts: 3,208
At 4/24. 22 inquiries in past 24 months.
Current Chase Cards:
Chat Freedom
Chase Slate
Chase Ink Business Preferred:
Chase Ink Business Cash
Recent Applications
Chase Mariott Business: 01/25/18 Approved
Chase Ink Business Preferred: 03/23/18 Approved
Chase Ink Business Cash: 05/06/18 Approved
Chase Sapphire Preferred: 05/23/18 Grilled by Lending Department, after what seemed like an eternity on the line with them and the security team, they told me it would be 1-2 week review and I would get a decision by mail. I feel like I got the "review this ......." button.
What are my odds of shutdown?
Current Chase Cards:
Chat Freedom
Chase Slate
Chase Ink Business Preferred:
Chase Ink Business Cash
Recent Applications
Chase Mariott Business: 01/25/18 Approved
Chase Ink Business Preferred: 03/23/18 Approved
Chase Ink Business Cash: 05/06/18 Approved
Chase Sapphire Preferred: 05/23/18 Grilled by Lending Department, after what seemed like an eternity on the line with them and the security team, they told me it would be 1-2 week review and I would get a decision by mail. I feel like I got the "review this ......." button.
What are my odds of shutdown?
The call for the CSP doesn't sound very positive .... guess you are in the pile to review for closure (and remember they might approve you and shut you down afterwards)..... the odds depend on your credit score, history, plausibility of business (need for that much credit .......) .... so somewhere between 10 and 100%
Have an ext strategy at hand (program to transfer points to etc.) if needed
#1960
Join Date: May 2016
Posts: 113
So you had 2 Chase Business Cards and applied and got approved for 3 more this year? That is a lot in absolute terms and in the last 4 month.
The call for the CSP doesn't sound very positive .... guess you are in the pile to review for closure (and remember they might approve you and shut you down afterwards)..... the odds depend on your credit score, history, plausibility of business (need for that much credit .......) .... so somewhere between 10 and 100%
Have an ext strategy at hand (program to transfer points to etc.) if needed
The call for the CSP doesn't sound very positive .... guess you are in the pile to review for closure (and remember they might approve you and shut you down afterwards)..... the odds depend on your credit score, history, plausibility of business (need for that much credit .......) .... so somewhere between 10 and 100%
Have an ext strategy at hand (program to transfer points to etc.) if needed
4th application today for the sapphire preferred
#1961
Join Date: May 2016
Posts: 113
What happens if they shut me down and I have balances on the accounts? I have 3k in Chase Ink Cash I was planning on holding off to pay till next year (0% APR 12 months)
#1964
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
At 4/24. 22 inquiries in past 24 months.
Current Chase Cards:
Chat Freedom
Chase Slate
Chase Ink Business Preferred:
Chase Ink Business Cash
Recent Applications
Chase Mariott Business: 01/25/18 Approved
Chase Ink Business Preferred: 03/23/18 Approved
Chase Ink Business Cash: 05/06/18 Approved
Chase Sapphire Preferred: 05/23/18 Grilled by Lending Department, after what seemed like an eternity on the line with them and the security team, they told me it would be 1-2 week review and I would get a decision by mail. I feel like I got the "review this ......." button.
What are my odds of shutdown?
Current Chase Cards:
Chat Freedom
Chase Slate
Chase Ink Business Preferred:
Chase Ink Business Cash
Recent Applications
Chase Mariott Business: 01/25/18 Approved
Chase Ink Business Preferred: 03/23/18 Approved
Chase Ink Business Cash: 05/06/18 Approved
Chase Sapphire Preferred: 05/23/18 Grilled by Lending Department, after what seemed like an eternity on the line with them and the security team, they told me it would be 1-2 week review and I would get a decision by mail. I feel like I got the "review this ......." button.
What are my odds of shutdown?
#1965
Join Date: Aug 2014
Location: BOS
Posts: 550
At 4/24. 22 inquiries in past 24 months.
Current Chase Cards:
Chat Freedom
Chase Slate
Chase Ink Business Preferred:
Chase Ink Business Cash
Recent Applications
Chase Mariott Business: 01/25/18 Approved
Chase Ink Business Preferred: 03/23/18 Approved
Chase Ink Business Cash: 05/06/18 Approved
Chase Sapphire Preferred: 05/23/18 Grilled by Lending Department, after what seemed like an eternity on the line with them and the security team, they told me it would be 1-2 week review and I would get a decision by mail. I feel like I got the "review this ......." button.
What are my odds of shutdown?
Current Chase Cards:
Chat Freedom
Chase Slate
Chase Ink Business Preferred:
Chase Ink Business Cash
Recent Applications
Chase Mariott Business: 01/25/18 Approved
Chase Ink Business Preferred: 03/23/18 Approved
Chase Ink Business Cash: 05/06/18 Approved
Chase Sapphire Preferred: 05/23/18 Grilled by Lending Department, after what seemed like an eternity on the line with them and the security team, they told me it would be 1-2 week review and I would get a decision by mail. I feel like I got the "review this ......." button.
What are my odds of shutdown?