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Chase closed my credit card account(s) [Consolidated]

Chase closed my credit card account(s) [Consolidated]

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Old Dec 23, 18, 4:22 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: liw5215
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If you feel your account has been unfairly closed, consider filing a complaint with the Consumer Protection Financial Bureau:
CFPB's complaint form: http://www.consumerfinance.gov/complaint/

When someone reports an account closure here, a lot of the same questions get asked. It might be useful to answer some questions in advance. This could help figure out what happened or how to proceed:
  1. Did you transfer UR points to someone with a different address? Different last name?
  2. Did you sell UR points to someone?
  3. Approximately what percentage of your charges earned less than 5x points in the past 12 months?
  4. Did a Chase or non-Chase bank recently close one of your credit cards?
  5. Are you using up a large percentage of your credit line on all Chase and non-Chase credit cards?
  6. Is your total credit line with Chase much higher than with other banks?
  7. Did you apply for many credit cards or other forms of credit in the past 2 months? ("Many" may be hard to define.)
  8. If you have a Chase checking account how much did you typically deposit in money orders per month, if any?
  9. Did you recently start spending a lot more with Chase than in typical months?
  10. Is your monthly balance frequently close to your credit limit?
  11. Approximately what percentage of spending was on gift cards this year?
  12. How much of your bill do you typically pay using WM or KMart bill payment if any?
  13. Do you have a Chase mortgage or other account that might be profitable to Chase?
  14. Has your credit score or credit profile changed recently? As in: significantly more debt, more open credit lines, or a large drop in your credit score?
Related threads: 2013.1 2013.4 2013.9 2013.12 2014.6
http://www.flyertalk.com/forum/chase...ta-points.html

On 1/4/15, LivelyFL noted that 34 posts have referenced account closures (updated 1/25/15):
1, 55, 80, 108, 117, 129, 146, 165, 182, 212, 221, 222, 232, 235, 262, 272, 281, 326, 364, 410, 411, 428, 475, 477, 482, 513, 552, 586, 620, 648, 656, 662, 714, 718, 784 and 815.

Mortgasm provided more detail as follows:

001 - moarmiles little explaination - 'inconsistent spending'
055 - brettskyg chase gift cards tiny ms
080 - Artemk checking chase gift card, tiny MS, international wires, wall-mart BP
108 - TTnc4me (105 actually) no info
117 - rodsren
129 - Kybosh chase gift card checking
146 - mintcilantro - checking 6k/month MS, BB payments from another ss#, some MO/AP, 7new cards in 90days, short cycling
165 - newcomr - checking
182 - thehawk75 - heavy MSw/other banks,
212 - LRD - 2x spend of 20k /month (on two cards), checking
221 - iceman 77_7, no info
222 - jk2 no info
232 - hitman1420 checking , heavy MS activity (no number)
235 - clearlyanewb checking, MS activity (10k AGC and more), light credit history, 10 recent inquiries
262 - brc01 - shortcycling, some MS (18k/month over a few cards), 1
272 - rambo - 70% MS on 5 cards, WM BP of 16k/month on 5 cards
281 - prestonv - heavy MS - 20k/month on multiple chase cards, heavy WMBP (ink stayed open)
326 - pacupgo - false alarm, no shutdown
364 - edh101985 - tiny MS (bonus only) , 4 chase cards in 6 months,
410 - msetr - lots of freedom/ink ms
411 - standaman360 - international wires (business), million dollar balances,
428 - queensgambit - gambling transactions, UR point transfer from SO, 5 chase apps 3 new chase cc in 45 days, Blogger points coach
475 - dogloverjb - checking, international wires,
477 - ftomasz - 14 inquiries in 8 months, 5 chase, minimal MS, rapid upswing in credit, paying from multiple accounts
482 - liw5215 - Heavy MS, re-entered after 13 months
513 - thegasguru - checking, $3k/month MO to checking, NO MS, AP,
552 - LAXtoWorld - 3 cards in 30 days
586 - adavydov7 checking, $1k APs,
648 - CMHFlyerOH - checking, MO, 3k gift cards
656 - I can see for miles - Maxed UR 5x rewards on Freedom and Ink cards. Chased closed all accounts. Was approved for Ritz Carlton card 14 months later and did nothing unusual with it, other than lower CL from 30K to 10K to free up CL for possible approvals. Two subsequent Chase apps (Chase Ink and Marriott Rewards), on separate dates 3+ months later, were declined for a "previous unsatisfactory relationship ..."
662 - frogdog51 - Chase VGCs (Reapproved in 12 months)
677 - Subdawg - closed for piggybacking
714 - Mamibear - 'abuse' redcard MS
718 - maxswanson - MS, 11 chase cards, traded UR, (reapproved after 12 months)
752 - peaser - "reputational risk" associated with the business (decision reversed later)
757 - uncommonsensical checking, 3 Cashier's Check deposits with quick w/d (the w/d were to pay CHASE credit cards! ridiculous 'loss prevention' dept. gods). All CC's closed 2 days later. Tried EX Office- they seem to have zero power once the Mullah in loss prevention has issued a fatwa (my guess: some 27 year old with a god complex).
762 - knopfler - checking closed (all credit cards closed in both mine and Mrs. Knopflers accounts about three weeks after checking closure)
771 - milemonkey - 'reputational Risk" connected to Attorney General lawsuit
784 - unstable one: 2 cash deposits over 10k to chase checking
815 - dukerau - one time UR point sale, 77% spending is 5x,
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Old Apr 26, 18, 10:16 am
  #1906  
 
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Originally Posted by jjmiller69 View Post
I believe if you go back farther in the thread jk2 was shut down for a couple of years.
What you have seen is when Chase finally let jk2 back in. That's also why jk2 doesn't want to screw it up their the reunion.
jk2 if this is incorrect please advise. Thanks
didnít read all the way through recently so I (probably) stand corrected
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Old Apr 26, 18, 10:18 am
  #1907  
 
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Originally Posted by pingpan View Post
How many people are getting shutdown product changes? Downgrades? Upgrades? Are there any datapoints on this?
2 new accounts (manual approval with CL move) and Ink to Ink Cash downgrade > what broke the Camels back .... Chase only knows
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Old Apr 26, 18, 11:17 am
  #1908  
 
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So a new account application? not downgrades/upgrades?
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Old Apr 26, 18, 11:24 am
  #1909  
 
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Originally Posted by pingpan View Post
So a new account application? not downgrades/upgrades?
nope 2 new accounts and one downgrade
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Old Apr 26, 18, 12:23 pm
  #1910  
 
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Originally Posted by pingpan View Post
So a new account application? not downgrades/upgrades?
My guess is that the upgrade application was much more of the cause than a downgrade.
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Old Apr 26, 18, 12:34 pm
  #1911  
 
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Originally Posted by gumercindo View Post
My guess is that the upgrade application was much more of the cause than a downgrade.
I read it as if pingpan was asking me for clarification .... so no upgrade application (if that is the same as Product Change as normally I would use application for a new card not a change) on my end
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Old Apr 26, 18, 12:41 pm
  #1912  
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Originally Posted by blitzen View Post

didnít read all the way through recently so I (probably) stand corrected
chase never reinstated my accounts. I usually waited 6 months before getting back.
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Old Apr 26, 18, 12:43 pm
  #1913  
 
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Thanks. It seems as though 2 new accounts might have triggered though not 100% sure. Would be nice to get some DPs on only downgrades (example: CSP to CFU/CF), only upgrades (I guess it might if upgrading credit limit (CSR needs 10K), and voluntary close out accounts. Would those 3 trigger a review?
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Old May 3, 18, 9:34 am
  #1914  
 
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Private Client

Has anyone who has is a Private Client been shutdown by Chase?
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Old May 3, 18, 9:49 am
  #1915  
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Originally Posted by jptravels4fun View Post
Has anyone who has is a Private Client been shutdown by Chase?
If you searched through this thread, the answer is yes.
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Old May 5, 18, 12:20 pm
  #1916  
 
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Credit line reduction

I get the obvious things that can draw negative attention to an account such as charge backs, WM bill pay, opening a lot of new cards etc. My spend is almost exclusively maxing 5x categories at office supply stores and has been for several years if anyone were to look at the account. The issue is I keep getting auto-increases on my credit line every year which presents another risk. I don't see a way to opt out of that feature online so I'd need to call to opt out and ask for the reduction. Any opinions on how risky it would be to call to get a credit line reduction?
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Old May 5, 18, 12:30 pm
  #1917  
 
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Request a CL reduction via secure message. I have done this a few times myself.

Originally Posted by Slickw View Post
I get the obvious things that can draw negative attention to an account such as charge backs, WM bill pay, opening a lot of new cards etc. My spend is almost exclusively maxing 5x categories at office supply stores and has been for several years if anyone were to look at the account. The issue is I keep getting auto-increases on my credit line every year which presents another risk. I don't see a way to opt out of that feature online so I'd need to call to opt out and ask for the reduction. Any opinions on how risky it would be to call to get a credit line reduction?
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Old May 5, 18, 2:08 pm
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Originally Posted by Slickw View Post
I get the obvious things that can draw negative attention to an account such as charge backs, WM bill pay, opening a lot of new cards etc. My spend is almost exclusively maxing 5x categories at office supply stores and has been for several years if anyone were to look at the account. The issue is I keep getting auto-increases on my credit line every year which presents another risk. I don't see a way to opt out of that feature online so I'd need to call to opt out and ask for the reduction. Any opinions on how risky it would be to call to get a credit line reduction?
I was just approved for a CSR and CSP. The CSR went to recon and was approved for $25K+. During the approval I asked for it to be reduced to the minimum of $10K. The agent also asked if I wanted to opt out of any future credit increases and I said yes. The CSP was approved for $15K+ without recon so I SM'd to request a reduction to $5k.
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Old May 5, 18, 2:47 pm
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Originally Posted by crapz1 View Post
I was just approved for a CSR and CSP. The CSR went to recon and was approved for $25K+. During the approval I asked for it to be reduced to the minimum of $10K. The agent also asked if I wanted to opt out of any future credit increases and I said yes. The CSP was approved for $15K+ without recon so I SM'd to request a reduction to $5k.
Thought you can no longer have more than one Sapphire CC on new apps?
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Old May 5, 18, 5:16 pm
  #1920  
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Originally Posted by Repooc17 View Post
Thought you can no longer have more than one Sapphire CC on new apps?
Generally correct, but if you apply for both simultaneously the automated system does not apply the rule.
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