May 15, 2014, 8:16 am
Last edit by: StartinSanDiego
This thread is now archived. Please follow the topic here: https://www.flyertalk.com/forum/chase-ultimate-rewards/1986148-chase-closed-my-credit-card-account-s-tales-speculation-2019-thread.html
If you feel your account has been unfairly closed, consider filing a complaint with the Consumer Protection Financial Bureau:
CFPB's complaint form: http://www.consumerfinance.gov/complaint/
When someone reports an account closure here, a lot of the same questions get asked. It might be useful to answer some questions in advance. This could help figure out what happened or how to proceed:
2013.9
2013.12 2014.6
http://www.flyertalk.com/forum/chase...ta-points.html
On 1/4/15, LivelyFL noted that 34 posts have referenced account closures (updated 1/25/15):
1, 55, 80, 108, 117, 129, 146, 165, 182, 212, 221, 222, 232, 235, 262, 272, 281, 326, 364, 410, 411, 428, 475, 477, 482, 513, 552, 586, 620, 648, 656, 662, 714, 718, 784 and 815.
Mortgasm provided more detail as follows:
001 - moarmiles little explaination - 'inconsistent spending'
055 - brettskyg chase gift cards tiny ms
080 - Artemk checking chase gift card, tiny MS, international wires, wall-mart BP
108 - TTnc4me (105 actually) no info
117 - rodsren
129 - Kybosh chase gift card checking
146 - mintcilantro - checking 6k/month MS, BB payments from another ss#, some MO/AP, 7new cards in 90days, short cycling
165 - newcomr - checking
182 - thehawk75 - heavy MSw/other banks,
212 - LRD - 2x spend of 20k /month (on two cards), checking
221 - iceman 77_7, no info
222 - jk2 no info
232 - hitman1420 checking , heavy MS activity (no number)
235 - clearlyanewb checking, MS activity (10k AGC and more), light credit history, 10 recent inquiries
262 - brc01 - shortcycling, some MS (18k/month over a few cards), 1
272 - rambo - 70% MS on 5 cards, WM BP of 16k/month on 5 cards
281 - prestonv - heavy MS - 20k/month on multiple chase cards, heavy WMBP (ink stayed open)
326 - pacupgo - false alarm, no shutdown
364 - edh101985 - tiny MS (bonus only) , 4 chase cards in 6 months,
410 - msetr - lots of freedom/ink ms
411 - standaman360 - international wires (business), million dollar balances,
428 - queensgambit - gambling transactions, UR point transfer from SO, 5 chase apps 3 new chase cc in 45 days, Blogger points coach
475 - dogloverjb - checking, international wires,
477 - ftomasz - 14 inquiries in 8 months, 5 chase, minimal MS, rapid upswing in credit, paying from multiple accounts
482 - liw5215 - Heavy MS, re-entered after 13 months
513 - thegasguru - checking, $3k/month MO to checking, NO MS, AP,
552 - LAXtoWorld - 3 cards in 30 days
586 - adavydov7 checking, $1k APs,
648 - CMHFlyerOH - checking, MO, 3k gift cards
656 - I can see for miles - Maxed UR 5x rewards on Freedom and Ink cards. Chased closed all accounts. Was approved for Ritz Carlton card 14 months later and did nothing unusual with it, other than lower CL from 30K to 10K to free up CL for possible approvals. Two subsequent Chase apps (Chase Ink and Marriott Rewards), on separate dates 3+ months later, were declined for a "previous unsatisfactory relationship ..."
662 - frogdog51 - Chase VGCs (Reapproved in 12 months)
677 - Subdawg - closed for piggybacking
714 - Mamibear - 'abuse' redcard MS
718 - maxswanson - MS, 11 chase cards, traded UR, (reapproved after 12 months)
752 - peaser - "reputational risk" associated with the business (decision reversed later)
757 - uncommonsensical checking, 3 Cashier's Check deposits with quick w/d (the w/d were to pay CHASE credit cards! ridiculous 'loss prevention' dept. gods). All CC's closed 2 days later. Tried EX Office- they seem to have zero power once the Mullah in loss prevention has issued a fatwa (my guess: some 27 year old with a god complex).
762 - knopfler - checking closed (all credit cards closed in both mine and Mrs. Knopflers accounts about three weeks after checking closure)
771 - milemonkey - 'reputational Risk" connected to Attorney General lawsuit
784 - unstable one: 2 cash deposits over 10k to chase checking
815 - dukerau - one time UR point sale, 77% spending is 5x,
If you feel your account has been unfairly closed, consider filing a complaint with the Consumer Protection Financial Bureau:
CFPB's complaint form: http://www.consumerfinance.gov/complaint/
When someone reports an account closure here, a lot of the same questions get asked. It might be useful to answer some questions in advance. This could help figure out what happened or how to proceed:
- Did you transfer UR points to someone with a different address? Different last name?
- Did you sell UR points to someone?
- Approximately what percentage of your charges earned less than 5x points in the past 12 months?
- Did a Chase or non-Chase bank recently close one of your credit cards?
- Are you using up a large percentage of your credit line on all Chase and non-Chase credit cards?
- Is your total credit line with Chase much higher than with other banks?
- Did you apply for many credit cards or other forms of credit in the past 2 months? ("Many" may be hard to define.)
- If you have a Chase checking account how much did you typically deposit in money orders per month, if any?
- Did you recently start spending a lot more with Chase than in typical months?
- Is your monthly balance frequently close to your credit limit?
- Approximately what percentage of spending was on gift cards this year?
- How much of your bill do you typically pay using WM or KMart bill payment if any?
- Do you have a Chase mortgage or other account that might be profitable to Chase?
- Has your credit score or credit profile changed recently? As in: significantly more debt, more open credit lines, or a large drop in your credit score?
2013.9
2013.12 2014.6
http://www.flyertalk.com/forum/chase...ta-points.html
On 1/4/15, LivelyFL noted that 34 posts have referenced account closures (updated 1/25/15):
1, 55, 80, 108, 117, 129, 146, 165, 182, 212, 221, 222, 232, 235, 262, 272, 281, 326, 364, 410, 411, 428, 475, 477, 482, 513, 552, 586, 620, 648, 656, 662, 714, 718, 784 and 815.
Mortgasm provided more detail as follows:
001 - moarmiles little explaination - 'inconsistent spending'
055 - brettskyg chase gift cards tiny ms
080 - Artemk checking chase gift card, tiny MS, international wires, wall-mart BP
108 - TTnc4me (105 actually) no info
117 - rodsren
129 - Kybosh chase gift card checking
146 - mintcilantro - checking 6k/month MS, BB payments from another ss#, some MO/AP, 7new cards in 90days, short cycling
165 - newcomr - checking
182 - thehawk75 - heavy MSw/other banks,
212 - LRD - 2x spend of 20k /month (on two cards), checking
221 - iceman 77_7, no info
222 - jk2 no info
232 - hitman1420 checking , heavy MS activity (no number)
235 - clearlyanewb checking, MS activity (10k AGC and more), light credit history, 10 recent inquiries
262 - brc01 - shortcycling, some MS (18k/month over a few cards), 1
272 - rambo - 70% MS on 5 cards, WM BP of 16k/month on 5 cards
281 - prestonv - heavy MS - 20k/month on multiple chase cards, heavy WMBP (ink stayed open)
326 - pacupgo - false alarm, no shutdown
364 - edh101985 - tiny MS (bonus only) , 4 chase cards in 6 months,
410 - msetr - lots of freedom/ink ms
411 - standaman360 - international wires (business), million dollar balances,
428 - queensgambit - gambling transactions, UR point transfer from SO, 5 chase apps 3 new chase cc in 45 days, Blogger points coach
475 - dogloverjb - checking, international wires,
477 - ftomasz - 14 inquiries in 8 months, 5 chase, minimal MS, rapid upswing in credit, paying from multiple accounts
482 - liw5215 - Heavy MS, re-entered after 13 months
513 - thegasguru - checking, $3k/month MO to checking, NO MS, AP,
552 - LAXtoWorld - 3 cards in 30 days
586 - adavydov7 checking, $1k APs,
648 - CMHFlyerOH - checking, MO, 3k gift cards
656 - I can see for miles - Maxed UR 5x rewards on Freedom and Ink cards. Chased closed all accounts. Was approved for Ritz Carlton card 14 months later and did nothing unusual with it, other than lower CL from 30K to 10K to free up CL for possible approvals. Two subsequent Chase apps (Chase Ink and Marriott Rewards), on separate dates 3+ months later, were declined for a "previous unsatisfactory relationship ..."
662 - frogdog51 - Chase VGCs (Reapproved in 12 months)
677 - Subdawg - closed for piggybacking
714 - Mamibear - 'abuse' redcard MS
718 - maxswanson - MS, 11 chase cards, traded UR, (reapproved after 12 months)
752 - peaser - "reputational risk" associated with the business (decision reversed later)
757 - uncommonsensical checking, 3 Cashier's Check deposits with quick w/d (the w/d were to pay CHASE credit cards! ridiculous 'loss prevention' dept. gods). All CC's closed 2 days later. Tried EX Office- they seem to have zero power once the Mullah in loss prevention has issued a fatwa (my guess: some 27 year old with a god complex).
762 - knopfler - checking closed (all credit cards closed in both mine and Mrs. Knopflers accounts about three weeks after checking closure)
771 - milemonkey - 'reputational Risk" connected to Attorney General lawsuit
784 - unstable one: 2 cash deposits over 10k to chase checking
815 - dukerau - one time UR point sale, 77% spending is 5x,
Chase closed my credit card account(s) [Archived 2013-mid 2019]
Apr 12, 2014, 7:33 am
#241
Join Date: Jun 2012
Posts: 140
I think I responded to everyone who has pmd me. Again I apologize for not posting my story publicly but I did it all for your benefit so more people can try and get their points back. So far it sounds like there had been a high success rate using this back door plan. Can't guarantee it will work for everyone but it has definitely worked for several.
Apr 12, 2014, 10:49 am
#242
Join Date: Aug 2012
Location: BOS
Programs: Chase Ultimate Rewards
Posts: 624
Apr 12, 2014, 9:28 pm
#243
Join Date: Jan 2013
Location: LAX, SNA
Posts: 359
I hadn't realized how prevalent the shutdowns have been until I found the Dans Deals thread. It seems like things started around September of last year and they haven't really abated yet. Maybe we will get lucky and Chase will eventually stop, like Citi did after they shutdown a bunch of people with the Citi TYP card initially.
I think Chase, for whatever reason, has decided that they do not like the types of activity that people like us do (credit card churning and manufactured spending). It also seems like most of the people who have been shutdown also had a Chase Ink card. Maybe having a Chase checking account increases your risk of a shutdown, but the other factors are probably the underlying reasons.
I think Chase, for whatever reason, has decided that they do not like the types of activity that people like us do (credit card churning and manufactured spending). It also seems like most of the people who have been shutdown also had a Chase Ink card. Maybe having a Chase checking account increases your risk of a shutdown, but the other factors are probably the underlying reasons.
Apr 12, 2014, 9:34 pm
#244
Join Date: Feb 2014
Location: South Florida
Programs: DL GM, SPG GOLD, UA DIRT, AA PLAT, US (RIP), Hilton HHonors
Posts: 705
I just found out my that Chase closed my Sapphire and Ink Bold accounts over the weekend. I was told on the phone that it was probably due to inconsistent charges (ie personal expenses on the Ink Bold card). My main concern now is the 300,000 UR points I currently have (or had). Are those gone for good? Is there any way to retrieve the points? Can I appeal their decision?
HELP!
HELP!
Apr 12, 2014, 10:16 pm
#245
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,740
A little bit late in making such comment... You realize you are quoting the starting post of this thread written in Dec 2013? and the thread has had 240+ post and 4 months after that already...
Apr 12, 2014, 11:36 pm
#246
Join Date: Feb 2014
Location: South Florida
Programs: DL GM, SPG GOLD, UA DIRT, AA PLAT, US (RIP), Hilton HHonors
Posts: 705
it's just getting frustrating every time I click new posts there's someone else asking for help because they didn't play by the rules and wanting the "experts" here at FT to help them get away with it
Apr 15, 2014, 4:37 am
#247
Suspended
Join Date: May 2012
Location: ORD
Programs: AA, UA, AS, DL, BA, F9, IHG Plat, HH Gold, CC Gold, SPG Gold, MR Silver
Posts: 1,786
. Playing by the rules is not that much fun anyway, breaking the rules and getting away with it is where its all at
Apr 20, 2014, 4:27 pm
#248
Join Date: Apr 2006
Programs: Delta SM
Posts: 16
talked to a lawyer regarding this. What chase is basically doing per his opinion, is trying to see what they can get away with. Most people that were closed had high UR balances.
So they close peoples accounts. Not everyone will go after them, so its all a numbers game. They lessen their liability on UR points and profit. Since not all customers will go after them...
Bad Chase.
So they close peoples accounts. Not everyone will go after them, so its all a numbers game. They lessen their liability on UR points and profit. Since not all customers will go after them...
Bad Chase.
Apr 20, 2014, 11:19 pm
#249
Join Date: Jan 2014
Location: Chyona
Programs: Anywhere I can ski...
Posts: 401
*all.
Apr 20, 2014, 11:56 pm
#250
Join Date: Feb 2013
Location: NYC
Programs: UA 1K, AA EP, Hyatt Diamond, SPG Platinum, M life Noir
Posts: 1,279
talked to a lawyer regarding this. What chase is basically doing per his opinion, is trying to see what they can get away with. Most people that were closed had high UR balances.
So they close peoples accounts. Not everyone will go after them, so its all a numbers game. They lessen their liability on UR points and profit. Since not all customers will go after them...
Bad Chase.
So they close peoples accounts. Not everyone will go after them, so its all a numbers game. They lessen their liability on UR points and profit. Since not all customers will go after them...
Bad Chase.
Apr 20, 2014, 11:58 pm
#251
Join Date: Feb 2013
Location: NYC
Programs: UA 1K, AA EP, Hyatt Diamond, SPG Platinum, M life Noir
Posts: 1,279
They do, but having a banking account also opens you to additional regulatory scrutiny.
Apr 21, 2014, 3:47 am
#252
FlyerTalk Evangelist
Join Date: Mar 2006
Location: DFW
Programs: AA 1M
Posts: 31,474
talked to a lawyer regarding this. What chase is basically doing per his opinion, is trying to see what they can get away with. Most people that were closed had high UR balances.
So they close peoples accounts. Not everyone will go after them, so its all a numbers game. They lessen their liability on UR points and profit. Since not all customers will go after them...
Bad Chase.
So they close peoples accounts. Not everyone will go after them, so its all a numbers game. They lessen their liability on UR points and profit. Since not all customers will go after them...
Bad Chase.
Apr 21, 2014, 9:25 am
#253
Join Date: Jan 2013
Programs: Total Rewards Diamond, Delta Gold, Starwood Gold, Mosaic
Posts: 235
Apr 22, 2014, 9:33 pm
#254
Join Date: May 2000
Location: HH Gold, Marriott Gold, PC Plat, Emirates Silver
Posts: 2,677
The biggest fear Chase has is regulators and not your UR balance. Banking is facing more and more regulations ans scrutiny. Regulators are on site often. Also, the flow of CC to BB to your checking account back to the CC to pay the balance gets too close to money laundering for their comfort.
IMO, the profit aspect of this is non existent.
IMO, the profit aspect of this is non existent.
Apr 22, 2014, 10:52 pm
#255
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,028
The biggest fear Chase has is regulators and not your UR balance. Banking is facing more and more regulations ans scrutiny. Regulators are on site often. Also, the flow of CC to BB to your checking account back to the CC to pay the balance gets too close to money laundering for their comfort.
IMO, the profit aspect of this is non existent.
IMO, the profit aspect of this is non existent.