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Chase closed my credit card account(s) [Archived 2013-mid 2019]

Chase closed my credit card account(s) [Archived 2013-mid 2019]

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Old Sep 5, 19, 11:49 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
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This thread is now archived. Please follow the topic here: https://www.flyertalk.com/forum/chas...19-thread.html




If you feel your account has been unfairly closed, consider filing a complaint with the Consumer Protection Financial Bureau:

CFPB's complaint form: http://www.consumerfinance.gov/complaint/

When someone reports an account closure here, a lot of the same questions get asked. It might be useful to answer some questions in advance. This could help figure out what happened or how to proceed:
  1. Did you transfer UR points to someone with a different address? Different last name?
  2. Did you sell UR points to someone?
  3. Approximately what percentage of your charges earned less than 5x points in the past 12 months?
  4. Did a Chase or non-Chase bank recently close one of your credit cards?
  5. Are you using up a large percentage of your credit line on all Chase and non-Chase credit cards?
  6. Is your total credit line with Chase much higher than with other banks?
  7. Did you apply for many credit cards or other forms of credit in the past 2 months? ("Many" may be hard to define.)
  8. If you have a Chase checking account how much did you typically deposit in money orders per month, if any?
  9. Did you recently start spending a lot more with Chase than in typical months?
  10. Is your monthly balance frequently close to your credit limit?
  11. Approximately what percentage of spending was on gift cards this year?
  12. How much of your bill do you typically pay using WM or KMart bill payment if any?
  13. Do you have a Chase mortgage or other account that might be profitable to Chase?
  14. Has your credit score or credit profile changed recently? As in: significantly more debt, more open credit lines, or a large drop in your credit score?
Related threads: 2013.1 2013.4
2013.9
2013.12 2014.6
http://www.flyertalk.com/forum/chase...ta-points.html

On 1/4/15, LivelyFL noted that 34 posts have referenced account closures (updated 1/25/15):
1, 55, 80, 108, 117, 129, 146, 165, 182, 212, 221, 222, 232, 235, 262, 272, 281, 326, 364, 410, 411, 428, 475, 477, 482, 513, 552, 586, 620, 648, 656, 662, 714, 718, 784 and 815.

Mortgasm provided more detail as follows:

001 - moarmiles little explaination - 'inconsistent spending'
055 - brettskyg chase gift cards tiny ms
080 - Artemk checking chase gift card, tiny MS, international wires, wall-mart BP
108 - TTnc4me (105 actually) no info
117 - rodsren
129 - Kybosh chase gift card checking
146 - mintcilantro - checking 6k/month MS, BB payments from another ss#, some MO/AP, 7new cards in 90days, short cycling
165 - newcomr - checking
182 - thehawk75 - heavy MSw/other banks,
212 - LRD - 2x spend of 20k /month (on two cards), checking
221 - iceman 77_7, no info
222 - jk2 no info
232 - hitman1420 checking , heavy MS activity (no number)
235 - clearlyanewb checking, MS activity (10k AGC and more), light credit history, 10 recent inquiries
262 - brc01 - shortcycling, some MS (18k/month over a few cards), 1
272 - rambo - 70% MS on 5 cards, WM BP of 16k/month on 5 cards
281 - prestonv - heavy MS - 20k/month on multiple chase cards, heavy WMBP (ink stayed open)
326 - pacupgo - false alarm, no shutdown
364 - edh101985 - tiny MS (bonus only) , 4 chase cards in 6 months,
410 - msetr - lots of freedom/ink ms
411 - standaman360 - international wires (business), million dollar balances,
428 - queensgambit - gambling transactions, UR point transfer from SO, 5 chase apps 3 new chase cc in 45 days, Blogger points coach
475 - dogloverjb - checking, international wires,
477 - ftomasz - 14 inquiries in 8 months, 5 chase, minimal MS, rapid upswing in credit, paying from multiple accounts
482 - liw5215 - Heavy MS, re-entered after 13 months
513 - thegasguru - checking, $3k/month MO to checking, NO MS, AP,
552 - LAXtoWorld - 3 cards in 30 days
586 - adavydov7 checking, $1k APs,
648 - CMHFlyerOH - checking, MO, 3k gift cards
656 - I can see for miles - Maxed UR 5x rewards on Freedom and Ink cards. Chased closed all accounts. Was approved for Ritz Carlton card 14 months later and did nothing unusual with it, other than lower CL from 30K to 10K to free up CL for possible approvals. Two subsequent Chase apps (Chase Ink and Marriott Rewards), on separate dates 3+ months later, were declined for a "previous unsatisfactory relationship ..."
662 - frogdog51 - Chase VGCs (Reapproved in 12 months)
677 - Subdawg - closed for piggybacking
714 - Mamibear - 'abuse' redcard MS
718 - maxswanson - MS, 11 chase cards, traded UR, (reapproved after 12 months)
752 - peaser - "reputational risk" associated with the business (decision reversed later)
757 - uncommonsensical checking, 3 Cashier's Check deposits with quick w/d (the w/d were to pay CHASE credit cards! ridiculous 'loss prevention' dept. gods). All CC's closed 2 days later. Tried EX Office- they seem to have zero power once the Mullah in loss prevention has issued a fatwa (my guess: some 27 year old with a god complex).
762 - knopfler - checking closed (all credit cards closed in both mine and Mrs. Knopflers accounts about three weeks after checking closure)
771 - milemonkey - 'reputational Risk" connected to Attorney General lawsuit
784 - unstable one: 2 cash deposits over 10k to chase checking
815 - dukerau - one time UR point sale, 77% spending is 5x,
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Old Aug 14, 18, 12:45 pm
  #2296  
 
Join Date: May 2015
Location: LAX, BUR
Programs: AS,AA,JB, HH Gold, Starriott Titanium Elite, Hyatt Explorist, Global Entry
Posts: 1,626
Anyone with the Hyatt card not going to upgrade it or close it and get the new one?
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Old Aug 14, 18, 12:57 pm
  #2297  
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Originally Posted by travel light View Post
All my accounts show closed. This post is about the UR balance, not the closings.

I transferred the UR balance to my SO's account, which remains open at least now.

Is this enough for now? If they close the SO account, there will be time to transfer the UR to a partner, right?

Or would it make more sense to immediately transfer the URs to a partner, losing the flexibility but preserving some value?

Did you apply for a new chase card recently or heavy ms volume?
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Old Aug 14, 18, 1:52 pm
  #2298  
 
Join Date: Jul 2011
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Originally Posted by mhdena View Post
Anyone with the Hyatt card not going to upgrade it or close it and get the new one?
And the relevance to a chase shut down is .........?
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Old Aug 14, 18, 3:01 pm
  #2299  
RNE
 
Join Date: Sep 2005
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Originally Posted by mhdena View Post
Anyone with the Hyatt card not going to upgrade it or close it and get the new one?
Yes, I have a Hyatt card that I am not going to upgrade or close and get the new one.

Originally Posted by blitzen View Post
And the relevance to a chase shut down is .........?
I figure mhdena suspects such activities might affect a potential shutdown. But I dunno. I'm still trying to figure out the Boolean operators in his question to make sure I answered it correctly.
mhdena likes this.
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Old Aug 14, 18, 3:10 pm
  #2300  
 
Join Date: Jan 2016
Posts: 97
Originally Posted by RNE View Post
Yes, I have a Hyatt card that I am not going to upgrade or close and get the new one.


I figure mhdena suspects such activities might affect a potential shutdown. But I dunno. I'm still trying to figure out the Boolean operators in his question to make sure I answered it correctly.

I was somewhat worried that requesting an upgrade of my Hyatt card might increase the number of eyeballs on my Chase accounts (since there is some language in the upgrade form to the effect of Chase needing to ensure that I continue to be creditworthy - I'm paraphrasing here - it didn't involve a hard pull, but it seemed like Chase might look over the credit extended me, my payment history, etc). My payment history is perfect, but I have decent amount of credit extended by Chase and other banks, so I was worried about ANY additional scrutiny. It looks like my upgrade request went through without any problem, so my worries were unfounded I guess.

Last edited by kciflyer; Aug 14, 18 at 3:11 pm Reason: typo
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Old Aug 14, 18, 5:56 pm
  #2301  
RNE
 
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Originally Posted by kciflyer View Post
I was somewhat worried that requesting an upgrade of my Hyatt card might increase the number of eyeballs on my Chase accounts... so I was worried about ANY additional scrutiny. It looks like my upgrade request went through without any problem, so my worries were unfounded I guess.
I think you'll be OK. Although I chose not to upgrade my Hyatt card, my wife, TSMRSRNE, upgraded hers last month. Like you, she has not had any problems. She's stayed at Hyatt properties twice now and enjoyed the increased points.
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Old Aug 16, 18, 11:36 am
  #2302  
 
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Originally Posted by RNE View Post
Although this thread is active with many posts expressing theories, scenarios, remedies and outright fears of shutdowns, I observe that amid that hubbub there seems to be a lull in reports of account closures.
Totally agree with this.
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Old Aug 16, 18, 6:50 pm
  #2303  
 
Join Date: Apr 2018
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Originally Posted by txpenny View Post
Totally agree with this.
Most are too afraid (cautious might be a better word) to apply for Chase cards? I know I am.
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Old Aug 16, 18, 10:59 pm
  #2304  
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Originally Posted by robchow View Post
Most are too afraid (cautious might be a better word) to apply for Chase cards? I know I am.
I think you are in the minority. "Most" is an exaggeration IMHO. I have 5 Chase cards and will be applying for another this Fall.
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Old Aug 17, 18, 2:25 pm
  #2305  
 
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Originally Posted by txpenny View Post
Totally agree with this.
Shut down last week.
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Old Aug 17, 18, 2:56 pm
  #2306  
 
Join Date: May 2015
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Originally Posted by travel light View Post
Shut down last week.
Details please.
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Old Aug 17, 18, 3:18 pm
  #2307  
 
Join Date: Apr 2018
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Originally Posted by philemer View Post
I think you are in the minority. "Most" is an exaggeration IMHO. I have 5 Chase cards and will be applying for another this Fall.
Lucky I didn't use "all" are afraid
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Old Aug 17, 18, 4:35 pm
  #2308  
 
Join Date: Jul 2011
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Originally Posted by philemer View Post
I think you are in the minority. "Most" is an exaggeration IMHO. I have 5 Chase cards and will be applying for another this Fall.
No surprise as you only have 5 cards
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Old Aug 17, 18, 6:44 pm
  #2309  
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Originally Posted by travel light View Post
Shut down last week.
Please see this thread's wiki for a list of questions to answer. Thanks.
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Old Aug 18, 18, 8:54 am
  #2310  
 
Join Date: Sep 2009
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Originally Posted by RNE View Post
Please see this thread's wiki for a list of questions to answer. Thanks.
And now reopened after I contacted EO.
Shutdown came days after Chase CC application.
EO phoned, said they had noticed many recent apps for credit, asked me about these. I explained.
EO: on review, they saw that this was not unusual for me and were reinstating the accounts.
Accounts are showing open now.
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