May 15, 2014, 8:16 am
Last edit by: StartinSanDiego
This thread is now archived. Please follow the topic here: https://www.flyertalk.com/forum/chase-ultimate-rewards/1986148-chase-closed-my-credit-card-account-s-tales-speculation-2019-thread.html
If you feel your account has been unfairly closed, consider filing a complaint with the Consumer Protection Financial Bureau:
CFPB's complaint form: http://www.consumerfinance.gov/complaint/
When someone reports an account closure here, a lot of the same questions get asked. It might be useful to answer some questions in advance. This could help figure out what happened or how to proceed:
2013.9
2013.12 2014.6
http://www.flyertalk.com/forum/chase...ta-points.html
On 1/4/15, LivelyFL noted that 34 posts have referenced account closures (updated 1/25/15):
1, 55, 80, 108, 117, 129, 146, 165, 182, 212, 221, 222, 232, 235, 262, 272, 281, 326, 364, 410, 411, 428, 475, 477, 482, 513, 552, 586, 620, 648, 656, 662, 714, 718, 784 and 815.
Mortgasm provided more detail as follows:
001 - moarmiles little explaination - 'inconsistent spending'
055 - brettskyg chase gift cards tiny ms
080 - Artemk checking chase gift card, tiny MS, international wires, wall-mart BP
108 - TTnc4me (105 actually) no info
117 - rodsren
129 - Kybosh chase gift card checking
146 - mintcilantro - checking 6k/month MS, BB payments from another ss#, some MO/AP, 7new cards in 90days, short cycling
165 - newcomr - checking
182 - thehawk75 - heavy MSw/other banks,
212 - LRD - 2x spend of 20k /month (on two cards), checking
221 - iceman 77_7, no info
222 - jk2 no info
232 - hitman1420 checking , heavy MS activity (no number)
235 - clearlyanewb checking, MS activity (10k AGC and more), light credit history, 10 recent inquiries
262 - brc01 - shortcycling, some MS (18k/month over a few cards), 1
272 - rambo - 70% MS on 5 cards, WM BP of 16k/month on 5 cards
281 - prestonv - heavy MS - 20k/month on multiple chase cards, heavy WMBP (ink stayed open)
326 - pacupgo - false alarm, no shutdown
364 - edh101985 - tiny MS (bonus only) , 4 chase cards in 6 months,
410 - msetr - lots of freedom/ink ms
411 - standaman360 - international wires (business), million dollar balances,
428 - queensgambit - gambling transactions, UR point transfer from SO, 5 chase apps 3 new chase cc in 45 days, Blogger points coach
475 - dogloverjb - checking, international wires,
477 - ftomasz - 14 inquiries in 8 months, 5 chase, minimal MS, rapid upswing in credit, paying from multiple accounts
482 - liw5215 - Heavy MS, re-entered after 13 months
513 - thegasguru - checking, $3k/month MO to checking, NO MS, AP,
552 - LAXtoWorld - 3 cards in 30 days
586 - adavydov7 checking, $1k APs,
648 - CMHFlyerOH - checking, MO, 3k gift cards
656 - I can see for miles - Maxed UR 5x rewards on Freedom and Ink cards. Chased closed all accounts. Was approved for Ritz Carlton card 14 months later and did nothing unusual with it, other than lower CL from 30K to 10K to free up CL for possible approvals. Two subsequent Chase apps (Chase Ink and Marriott Rewards), on separate dates 3+ months later, were declined for a "previous unsatisfactory relationship ..."
662 - frogdog51 - Chase VGCs (Reapproved in 12 months)
677 - Subdawg - closed for piggybacking
714 - Mamibear - 'abuse' redcard MS
718 - maxswanson - MS, 11 chase cards, traded UR, (reapproved after 12 months)
752 - peaser - "reputational risk" associated with the business (decision reversed later)
757 - uncommonsensical checking, 3 Cashier's Check deposits with quick w/d (the w/d were to pay CHASE credit cards! ridiculous 'loss prevention' dept. gods). All CC's closed 2 days later. Tried EX Office- they seem to have zero power once the Mullah in loss prevention has issued a fatwa (my guess: some 27 year old with a god complex).
762 - knopfler - checking closed (all credit cards closed in both mine and Mrs. Knopflers accounts about three weeks after checking closure)
771 - milemonkey - 'reputational Risk" connected to Attorney General lawsuit
784 - unstable one: 2 cash deposits over 10k to chase checking
815 - dukerau - one time UR point sale, 77% spending is 5x,
If you feel your account has been unfairly closed, consider filing a complaint with the Consumer Protection Financial Bureau:
CFPB's complaint form: http://www.consumerfinance.gov/complaint/
When someone reports an account closure here, a lot of the same questions get asked. It might be useful to answer some questions in advance. This could help figure out what happened or how to proceed:
- Did you transfer UR points to someone with a different address? Different last name?
- Did you sell UR points to someone?
- Approximately what percentage of your charges earned less than 5x points in the past 12 months?
- Did a Chase or non-Chase bank recently close one of your credit cards?
- Are you using up a large percentage of your credit line on all Chase and non-Chase credit cards?
- Is your total credit line with Chase much higher than with other banks?
- Did you apply for many credit cards or other forms of credit in the past 2 months? ("Many" may be hard to define.)
- If you have a Chase checking account how much did you typically deposit in money orders per month, if any?
- Did you recently start spending a lot more with Chase than in typical months?
- Is your monthly balance frequently close to your credit limit?
- Approximately what percentage of spending was on gift cards this year?
- How much of your bill do you typically pay using WM or KMart bill payment if any?
- Do you have a Chase mortgage or other account that might be profitable to Chase?
- Has your credit score or credit profile changed recently? As in: significantly more debt, more open credit lines, or a large drop in your credit score?
2013.9
2013.12 2014.6
http://www.flyertalk.com/forum/chase...ta-points.html
On 1/4/15, LivelyFL noted that 34 posts have referenced account closures (updated 1/25/15):
1, 55, 80, 108, 117, 129, 146, 165, 182, 212, 221, 222, 232, 235, 262, 272, 281, 326, 364, 410, 411, 428, 475, 477, 482, 513, 552, 586, 620, 648, 656, 662, 714, 718, 784 and 815.
Mortgasm provided more detail as follows:
001 - moarmiles little explaination - 'inconsistent spending'
055 - brettskyg chase gift cards tiny ms
080 - Artemk checking chase gift card, tiny MS, international wires, wall-mart BP
108 - TTnc4me (105 actually) no info
117 - rodsren
129 - Kybosh chase gift card checking
146 - mintcilantro - checking 6k/month MS, BB payments from another ss#, some MO/AP, 7new cards in 90days, short cycling
165 - newcomr - checking
182 - thehawk75 - heavy MSw/other banks,
212 - LRD - 2x spend of 20k /month (on two cards), checking
221 - iceman 77_7, no info
222 - jk2 no info
232 - hitman1420 checking , heavy MS activity (no number)
235 - clearlyanewb checking, MS activity (10k AGC and more), light credit history, 10 recent inquiries
262 - brc01 - shortcycling, some MS (18k/month over a few cards), 1
272 - rambo - 70% MS on 5 cards, WM BP of 16k/month on 5 cards
281 - prestonv - heavy MS - 20k/month on multiple chase cards, heavy WMBP (ink stayed open)
326 - pacupgo - false alarm, no shutdown
364 - edh101985 - tiny MS (bonus only) , 4 chase cards in 6 months,
410 - msetr - lots of freedom/ink ms
411 - standaman360 - international wires (business), million dollar balances,
428 - queensgambit - gambling transactions, UR point transfer from SO, 5 chase apps 3 new chase cc in 45 days, Blogger points coach
475 - dogloverjb - checking, international wires,
477 - ftomasz - 14 inquiries in 8 months, 5 chase, minimal MS, rapid upswing in credit, paying from multiple accounts
482 - liw5215 - Heavy MS, re-entered after 13 months
513 - thegasguru - checking, $3k/month MO to checking, NO MS, AP,
552 - LAXtoWorld - 3 cards in 30 days
586 - adavydov7 checking, $1k APs,
648 - CMHFlyerOH - checking, MO, 3k gift cards
656 - I can see for miles - Maxed UR 5x rewards on Freedom and Ink cards. Chased closed all accounts. Was approved for Ritz Carlton card 14 months later and did nothing unusual with it, other than lower CL from 30K to 10K to free up CL for possible approvals. Two subsequent Chase apps (Chase Ink and Marriott Rewards), on separate dates 3+ months later, were declined for a "previous unsatisfactory relationship ..."
662 - frogdog51 - Chase VGCs (Reapproved in 12 months)
677 - Subdawg - closed for piggybacking
714 - Mamibear - 'abuse' redcard MS
718 - maxswanson - MS, 11 chase cards, traded UR, (reapproved after 12 months)
752 - peaser - "reputational risk" associated with the business (decision reversed later)
757 - uncommonsensical checking, 3 Cashier's Check deposits with quick w/d (the w/d were to pay CHASE credit cards! ridiculous 'loss prevention' dept. gods). All CC's closed 2 days later. Tried EX Office- they seem to have zero power once the Mullah in loss prevention has issued a fatwa (my guess: some 27 year old with a god complex).
762 - knopfler - checking closed (all credit cards closed in both mine and Mrs. Knopflers accounts about three weeks after checking closure)
771 - milemonkey - 'reputational Risk" connected to Attorney General lawsuit
784 - unstable one: 2 cash deposits over 10k to chase checking
815 - dukerau - one time UR point sale, 77% spending is 5x,
Chase closed my credit card account(s) [Archived 2013-mid 2019]
Jun 27, 2018, 11:25 am
#2146
Join Date: Aug 2017
Posts: 1,610
As many have already said, a bank will not give you the exact reason but a more generalize one. Avoiding the AF falls under unsatisfactory relationship. In your case, they decided to go with too many accounts open. Keep in mind that many people get deny a card for opening too many accounts, but a full shutdown involves more than that.
Also atleast in my case, the ritz credit limit was lowered approx 2 years ago - no one cared for so long (even when i got other cards after it) why suddenly now. I just don't buy that as being the reason when a more credible shutdown reason exists.
Last edited by nomiiiii; Jun 27, 2018 at 11:32 am
Jun 27, 2018, 11:27 am
#2147
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,953
To be sure there is no misunderstanding, my accounts have not been closed, and I do not have any Ritz or Marriott cards. I am only trying to sort out claims that are backed by evidence from speculation, and I think the Ritz Carlton fee avoidance gambit risk is speculation.
When I see a bank leave a loophole open for years I take that as an indication that using it is low risk. SPECULATION: Chase was locked in a battle with American Express for Marriott's co-branded contract, and this allowed them to inflate the number of Ritz cardholders. This did not prevent American Express from retaining a portion of the contract, and Chase can now change their procedure, but they wouldn't do it by closing other accounts.
When I see a bank leave a loophole open for years I take that as an indication that using it is low risk. SPECULATION: Chase was locked in a battle with American Express for Marriott's co-branded contract, and this allowed them to inflate the number of Ritz cardholders. This did not prevent American Express from retaining a portion of the contract, and Chase can now change their procedure, but they wouldn't do it by closing other accounts.
Jun 27, 2018, 11:56 am
#2148
Join Date: Sep 2011
Posts: 1,857
I didn't give all the details because I clearly mentioned that I gave more details in the reddit megathread. It wasn't because I was trying to hide something or whatever, just laziness. Crowdsourcing of info is happening there much better. Here is mostly discussion.
In the reddit megathread I clearly say that the IHG application was the trigger. Note that my SO did get shutdown 4-5 days after me, and for him there were no applications, the only trigger is that I was shutdown and he's an auth user on my cards. Again, more details in reddit thread.
In the reddit megathread I clearly say that the IHG application was the trigger. Note that my SO did get shutdown 4-5 days after me, and for him there were no applications, the only trigger is that I was shutdown and he's an auth user on my cards. Again, more details in reddit thread.
Jun 27, 2018, 1:06 pm
#2149
Join Date: Dec 2010
Posts: 1,516
It seems clear to me that if Chase ever closed your accounts, then in the future, if you get back, they will shutdown you again.
I was shutdown by Chase first in 2013 for MS. After that I was able to get back, but they would eventually close account 6-16 months later. It does not matter if you do MS or not. My last shutdown happened last week, my accounts were alive for 16 months. I hardly used them after getting a sign up bonus, just small charges. Minimum spend was done organically. No increase of utilization overall (0-1%), occasional credit card application (once per 3 months or more).
Calling to EO did not help, they decided not to reinstate. Really hate them.
I was shutdown by Chase first in 2013 for MS. After that I was able to get back, but they would eventually close account 6-16 months later. It does not matter if you do MS or not. My last shutdown happened last week, my accounts were alive for 16 months. I hardly used them after getting a sign up bonus, just small charges. Minimum spend was done organically. No increase of utilization overall (0-1%), occasional credit card application (once per 3 months or more).
Calling to EO did not help, they decided not to reinstate. Really hate them.
Jun 27, 2018, 1:13 pm
#2150
Join Date: Jul 2011
Location: Sunny AZ
Programs: HH Diamond, Sixt Platinum, IHG Spire Ambassador, Marriott/SPG Gold .....
Posts: 3,209
It seems clear to me that if Chase ever closed your accounts, then in the future, if you get back, they will shutdown you again.
I was shutdown by Chase first in 2013 for MS. After that I was able to get back, but they would eventually close account 6-16 months later. It does not matter if you do MS or not. My last shutdown happened last week, my accounts were alive for 16 months. I hardly used them after getting a sign up bonus, just small charges. Minimum spend was done organically. No increase of utilization overall (0-1%), occasional credit card application (once per 3 months or more).
Calling to EO did not help, they decided not to reinstate. Really hate them.
I was shutdown by Chase first in 2013 for MS. After that I was able to get back, but they would eventually close account 6-16 months later. It does not matter if you do MS or not. My last shutdown happened last week, my accounts were alive for 16 months. I hardly used them after getting a sign up bonus, just small charges. Minimum spend was done organically. No increase of utilization overall (0-1%), occasional credit card application (once per 3 months or more).
Calling to EO did not help, they decided not to reinstate. Really hate them.
Jun 27, 2018, 1:24 pm
#2151
Join Date: Sep 2005
Location: JZRO
Posts: 9,169
Speaking in generalities, most of us in the hobby are fiscally responsible people who are not bustout risks or money launderers, or otherwise scofflaws. (I know my halo is firmly affixed. 
) Accordingly, regardless of the reasons Chase offers, I suspect most (not all, of course) of the shutdowns are punitive, not protective.
) Accordingly, regardless of the reasons Chase offers, I suspect most (not all, of course) of the shutdowns are punitive, not protective.
Jun 27, 2018, 1:27 pm
#2152
Join Date: Dec 2010
Posts: 1,516
first of all, I paid annual fees for the first and second years. And BA Visa was not the card that gives you great benefits. So, I don't see your point here.
Jun 27, 2018, 1:43 pm
#2153
Join Date: Jul 2011
Location: Sunny AZ
Programs: HH Diamond, Sixt Platinum, IHG Spire Ambassador, Marriott/SPG Gold .....
Posts: 3,209
You surely have to pay AF to keep them open but that is a give, Shut down because of MS > under the microscope and then you open a card , meet the required spend, no more movements ..... I would assume a algo or person monitors MS and similar shutdowns. And your behavior doesn't make them feel warm and fuzzy.
Jun 27, 2018, 4:55 pm
#2154
Join Date: Dec 2010
Posts: 1,516
You surely have to pay AF to keep them open but that is a give, Shut down because of MS > under the microscope and then you open a card , meet the required spend, no more movements ..... I would assume a algo or person monitors MS and similar shutdowns. And your behavior doesn't make them feel warm and fuzzy.
I'll tell you even if I spend every month thousands of $$$ in normal purchases, the outcome would be the same. May be this is what I have to do in the future since they will shutdown me anyway.
Jun 27, 2018, 5:35 pm
#2155
Join Date: Aug 2017
Posts: 1,610
How many months/years did you wait after 2013 before you were able to get approved again (even if for only a few months). This will be useful datapoint for "hit and quit" crowd who have been shutdown by chase already, and might want to do a quick points run after 1-2 years.
Jun 27, 2018, 6:59 pm
#2156
Join Date: Dec 2017
Posts: 46
Should be worried?
Im at 10/24. Last Chase cards were in 02/'18 and 01/'18.
Starting next week, 07/02, I was planning on closing my Chase Business Checking Account.
The week after that, I was planning on PC'ing my CSP into CF because my AF will hit.
And then in August, PC my CIP into a CIC.
Am I in danger of a shutdown? Should I caution?
Im at 10/24. Last Chase cards were in 02/'18 and 01/'18.
Starting next week, 07/02, I was planning on closing my Chase Business Checking Account.
The week after that, I was planning on PC'ing my CSP into CF because my AF will hit.
And then in August, PC my CIP into a CIC.
Am I in danger of a shutdown? Should I caution?
Jun 27, 2018, 7:03 pm
#2157
Join Date: Jul 2011
Location: Sunny AZ
Programs: HH Diamond, Sixt Platinum, IHG Spire Ambassador, Marriott/SPG Gold .....
Posts: 3,209
Should be worried?
Im at 10/24. Last Chase cards were in 02/'18 and 01/'18.
Starting next week, 07/02, I was planning on closing my Chase Business Checking Account.
The week after that, I was planning on PC'ing my CSP into CF because my AF will hit.
And then in August, PC my CIP into a CIC.
Am I in danger of a shutdown? Should I caution?
Im at 10/24. Last Chase cards were in 02/'18 and 01/'18.
Starting next week, 07/02, I was planning on closing my Chase Business Checking Account.
The week after that, I was planning on PC'ing my CSP into CF because my AF will hit.
And then in August, PC my CIP into a CIC.
Am I in danger of a shutdown? Should I caution?
Jun 27, 2018, 7:28 pm
#2158
Join Date: Dec 2010
Posts: 1,516
How many months/years did you wait after 2013 before you were able to get approved again (even if for only a few months). This will be useful datapoint for "hit and quit" crowd who have been shutdown by chase already, and might want to do a quick points run after 1-2 years.
Jun 27, 2018, 8:48 pm
#2159
Join Date: Aug 2017
Posts: 1,610
Thank you! So to clarify, you have been shut down multiple times, and have managed to come back multiple times (after waiting 1+ year in the past, and now waiting 4-6 months after each shutdown)?
This is very helpful and hopefully then I can come back after waiting 6-8 months for whatever is the highest bonus at that time.
This is very helpful and hopefully then I can come back after waiting 6-8 months for whatever is the highest bonus at that time.