Have you ever flown first class?
#47
Original Poster
Join Date: Mar 2013
Posts: 34
Hi, quick question here
Transferred all my points to United and am looking for award flights. If I see an award flight available on the ANA award flight search, but it says 'unavailable' on the United site (for the same flight number/departure time), what does that mean?
Is there any way around this at all?
Transferred all my points to United and am looking for award flights. If I see an award flight available on the ANA award flight search, but it says 'unavailable' on the United site (for the same flight number/departure time), what does that mean?
Is there any way around this at all?
#48
Moderator: Chase Ultimate Rewards
Join Date: Apr 2005
Location: SFO
Programs: UA 2P, MR LT Plat, IHG Plat, BW Dia, HH Au, Avis PC
Posts: 5,424
Maybe a specific example would be useful.
#49
Original Poster
Join Date: Mar 2013
Posts: 34
Say I search New York to Tokyo on United award flight search. The business class, direct flight on ANA says 'Not Available' (there is no 'select' button).
But when I go to the ANA website, and search for the flight there, the same exactly flight and class is available for award ticketing.
But when I go to the ANA website, and search for the flight there, the same exactly flight and class is available for award ticketing.
#50
Moderator: Chase Ultimate Rewards
Join Date: Apr 2005
Location: SFO
Programs: UA 2P, MR LT Plat, IHG Plat, BW Dia, HH Au, Avis PC
Posts: 5,424
Say I search New York to Tokyo on United award flight search. The business class, direct flight on ANA says 'Not Available' (there is no 'select' button).
But when I go to the ANA website, and search for the flight there, the same exactly flight and class is available for award ticketing.
But when I go to the ANA website, and search for the flight there, the same exactly flight and class is available for award ticketing.
It's possible either UA or ANA is "blocking" that availability. It's also possible you could get a different answer if you called UA.
#51
Original Poster
Join Date: Mar 2013
Posts: 34
Is it a usual step to call United to see if they can manually book this as a Saver Award?
#52
Join Date: Oct 2011
Location: BUR / LAX
Programs: UA MM/Gold; WN A-list; HH something depends
Posts: 1,518
#53
Moderator: Chase Ultimate Rewards
Join Date: Apr 2005
Location: SFO
Programs: UA 2P, MR LT Plat, IHG Plat, BW Dia, HH Au, Avis PC
Posts: 5,424
(It's more likely you're having trouble with the ANA site, since it's hard to read. For example, it'll let you get to the final step of the search process and offer to let you book even if there's no availability, which is why it's important to make sure none of the segments is waitlisted and also that the results it gave you are actually in the class of service you wanted.)