Chase Luxury Hotel Collection
Mar 21, 2020, 10:20 pm
#286
Join Date: Apr 2012
Location: SFO
Programs: AS MVP Gold 75K, UA Gold, Marriott LTT, Avis President's Club
Posts: 1,539
Dec 21, 2020, 1:49 pm
#287
Join Date: Oct 2018
Posts: 125
Had a great experience booking Park MGM with Chase The Luxury Hotel & Resort Collection
Booked Park MGM on Thanksgiving $81 total: room, tax, resort fee.
Was granted 11:00am check in
Upgraded to strip view room
$100 credit was spread out through multiple restaurants. Every place at Eatly can be changed to the room. Same with attached CrackShack. Only items that didn't come off were tax and tip.
$30 ($60 total) per person breakfast fee at Primrose cafe. Great service and maybe the best meal in Vegas.
Was granted 4:00pm check out. Very easy experience and way to eat good and sleep comfortably for $81.
Booked Park MGM on Thanksgiving $81 total: room, tax, resort fee.
Was granted 11:00am check in
Upgraded to strip view room
$100 credit was spread out through multiple restaurants. Every place at Eatly can be changed to the room. Same with attached CrackShack. Only items that didn't come off were tax and tip.
$30 ($60 total) per person breakfast fee at Primrose cafe. Great service and maybe the best meal in Vegas.
Was granted 4:00pm check out. Very easy experience and way to eat good and sleep comfortably for $81.
Jan 19, 2021, 4:00 pm
#288
Join Date: Jun 2014
Programs: UA Premier 1K, *A Gold
Posts: 160
Had a great experience booking Park MGM with Chase The Luxury Hotel & Resort Collection
Booked Park MGM on Thanksgiving $81 total: room, tax, resort fee.
Was granted 11:00am check in
Upgraded to strip view room
$100 credit was spread out through multiple restaurants. Every place at Eatly can be changed to the room. Same with attached CrackShack. Only items that didn't come off were tax and tip.
$30 ($60 total) per person breakfast fee at Primrose cafe. Great service and maybe the best meal in Vegas.
Was granted 4:00pm check out. Very easy experience and way to eat good and sleep comfortably for $81.
Booked Park MGM on Thanksgiving $81 total: room, tax, resort fee.
Was granted 11:00am check in
Upgraded to strip view room
$100 credit was spread out through multiple restaurants. Every place at Eatly can be changed to the room. Same with attached CrackShack. Only items that didn't come off were tax and tip.
$30 ($60 total) per person breakfast fee at Primrose cafe. Great service and maybe the best meal in Vegas.
Was granted 4:00pm check out. Very easy experience and way to eat good and sleep comfortably for $81.
Feb 1, 2021, 12:03 am
#290
Join Date: Oct 2003
Location: Braunschweig, Germany and Beaverton,OR, USA
Programs: Herz PC, Gold Starwood, Platinum Holiday Inn
Posts: 277
used the Chase LHRC benefit at the MGM Mandalay Bay payed 89 USD (resort fee may apply but wasn't charged extra was include so the rate was 53 and 39 ) Now on the Hyatt side it shows as non qualify stay .... ;-(((
Mar 6, 2021, 10:50 pm
#291
Join Date: Jan 2017
Posts: 27
Experience with getting upgraded rooms & early check in at Fairmont Sonoma
Looking into booking the Fairmont Sonoma Mission Inn for an overnight stay. Wondering if anyone has experience with availability of room upgrades & early check in at this hotel (and anything you can share about your experience booking through the Luxury Hotel Collection) Thanks!
Also, for the daily breakfast for 2, is it a credit up to a certain amount?
Also, for the daily breakfast for 2, is it a credit up to a certain amount?
Last edited by turtlebud; Mar 6, 2021 at 11:02 pm
Apr 15, 2021, 1:09 am
#292
Join Date: Sep 2016
Location: Las Vegas
Programs: American Airlines Plat Pro, Marriott Titanium, Hyatt Globalist
Posts: 207
This seems to be new -- I stayed in Jan 2020 at the Park MGM on a LHR rate and Hyatt counted it as a elite-qualifying stay. This March I stayed 5 nights on a LHR rate, and now Hyatt didn't post it automatically and MGM is saying that because this was booked through "Loyalty Travel", it doesn't count. Anyone else have any DPs of this?
Apr 15, 2021, 8:06 am
#293
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
Apr 15, 2021, 12:31 pm
#294
Join Date: Sep 2016
Location: Las Vegas
Programs: American Airlines Plat Pro, Marriott Titanium, Hyatt Globalist
Posts: 207
A different travel agency may have handled the 2020 booking. Chase acquired Loyalty Travel in late 2020 (see HERE), and I would expect them to be the permanent agency.
Apr 15, 2021, 12:48 pm
#295
Join Date: May 2002
Programs: WN F9 HA UA AA IHG HH MR
Posts: 3,305
So Chase LHRC changed agencies from "Connexions Loyalty" to "cxLoyalty"? Apparently the names are very similar but not related. Quite a devaluation if MGM no longer accepts Hyatt status and benefits booked through LHRC.
Apr 15, 2021, 6:17 pm
#296
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
These are related companies, but their corporate structure is complex (70+ companies). Chase bought some, but not all, of the companies. In any event there are other explanations for this change. Hyatt's contract with cxLoyalty could simply have changed, or Chase could have become better at enforcing their own terms. The broad reality is that hotel chains do not want us to book through any agency.
Last edited by mia; Apr 21, 2021 at 10:55 am
Apr 21, 2021, 10:41 am
#297
Join Date: Sep 2017
Posts: 68
Is there a reason why Chase's LHRC doesn't include resort fees in their listing? I'm looking at a non-Vegas hotel that does require resort fees. The price for the same hotel on the same dates match Amex's Hotel Collection (NOT FHR), but Chase's benefits are better. However, even though the prices match exactly, it's implied that Chase's reservation doesn't include resort fees in the final cost (where Amex does). Instead of saying "Additional resort fees may apply", why can't Chase just tell me if resorts are already included or not? I'll call the hotel this weekend to clarify, but it's very likely they would have no idea.
Last edited by joe318; Apr 21, 2021 at 10:53 am
Apr 29, 2021, 1:36 am
#300
Join Date: Mar 2007
Location: Los Angeles, CA
Posts: 1,297