Jul 21, 2014, 10:54 pm
Last edit by: StartinSanDiego
Moderator Note: This thread is now archived.
Please continue the discussion here: http://www.flyertalk.com/forum/chase-ultimate-rewards/1745852-ritz-carlton-rewards-card-2016-onward.html
===============================================Bes t public available offer:
Two free nights at any tier 1-4 Ritz Carlton Hotel after $3k spent. Annual fee of $395 NOT waived. https://www.theritzcarltonrewardscard.com/2CN
$300 Annual Travel Credit
"Make the most of your trip with a $300 annual travel credit to use for baggage fees, Global Entry fees, seat upgrades, access to your preferred airport lounge and more. Simply use your card for these expenses and call us at 1-855-896-2222, and we will refund the charges after your flight."
Actual T&C language, as of 08.22.15:"Only the following types of non-ticket Net Purchases qualify for this offer: airline lounge day pass, or towards a yearly lounge membership of your choice; airline seat upgrades; airline baggage fees; in-flight internet/entertainment; in-flight meals; Global Entry fees."
As of 1/2/2015, Credit for these charges are based on TRANSACTION (purchase) date, not posting date. If you made an eligible purchase before the end of the year, even if it doesn't post until the following year, you can still receive credit for the previous year. See post #1268
DO NOT attempt to get all $300 in one transaction. Most CSRs will question what incedential charge would be so high. Instead, get multiple smaller gift cards which line up with fees that airline charges. Make sure that whatever amounts you choose, you have an explanation ready for each. For example, AA overweight baggage fee is $150. $50 is first checked bag for 2 ppl. $75 is in the range of upgrade fees, etc.
Reimbursed:
AA e-Giftcards
Southwest eGiftcards - As of 12/30/14 Chase can distinguish between "incidental" and gift card purchase. YMMV depending on CSR.
Delta Giftcards (YMMV)
$78 AA Award flight taxes reimbursed
$22 BA Award flight taxes reimbursed
~$150 AA award fees, taxes, fuel surcharge reimbursed
$246 AA award fees, booking fee, all reported as upgrading to busn award
United Flight Taxes
Spirit Big Front Seats
Spirit Onboard Food and Drinks
DL Ticket Change fee $300
$210 DL first class up-fare
$300 of a $525 AA Admirals Club annual membership
$50 DL Transfer miles fee (2k miles plus $30 fee)
~$160 SQ award fees (circa 2014)
$70 upgraded seats on AA
$34 US award fees
$34 BA Award fees
$90 oneway ticket on AA (paid additional $90 with AA e-gc from last year)
$84.50 x 2 AA award fees
$150 B6change fees er...umm..."seat upgrades"
$75 UA gift registry (no longer works as of Summer 2015)
$49.95 Bags VIP charge. It surprised me that it went since it comes up as BagsVIP and not an airline. I told the CSR it was AA's partner for baggage delivery and that I was (honestly) unsure if it would work.
UA Gift Registry $150 (one worked, one didn't) -- no longer works as of Summer 2015
$274 BA seat selection for 2 J class seats, LAX-LHR (Jan 2016)
Not Reimbursed:
$315 Avianca ticket charge
United giftcards
$150 AA award redeposit fee (YMMV)
UA Gift Registry $150 (one worked, one didn't)
The deal for 140K points is dead. Chase has replaced it with a complimentary night stay at any Tier 1-4 Ritz-Carlton hotel after spending $2,000 in the first 3 months, available here. As of February 12, 2015, there IS A BETTER known public offer (see below).
The 70K offer is long gone.
[EXPIRED] Active link found on blog 12/16 for 140K offer: https://www.theritzcarltonrewardscard.com/offer140k
Many have applied through this link only to find the application was assigned to a different promo for 2 free nights instead of points. Calling JP Morgan Chase CS has indicated they are aware of this issue and CSRs are expecting the 140k points to be honored but no one in this situation has actually received the 140k points as of Dec 28, 2014.
[EXPIRED] As reported by ghitt87: http://www.flyertalk.com/forum/22807838-post16.html
See also post #483 and following: http://www.flyertalk.com/forum/23230523-post483.html
Please continue the discussion here: http://www.flyertalk.com/forum/chase-ultimate-rewards/1745852-ritz-carlton-rewards-card-2016-onward.html
===============================================Bes t public available offer:
Two free nights at any tier 1-4 Ritz Carlton Hotel after $3k spent. Annual fee of $395 NOT waived. https://www.theritzcarltonrewardscard.com/2CN
$300 Annual Travel Credit
"Make the most of your trip with a $300 annual travel credit to use for baggage fees, Global Entry fees, seat upgrades, access to your preferred airport lounge and more. Simply use your card for these expenses and call us at 1-855-896-2222, and we will refund the charges after your flight."
Actual T&C language, as of 08.22.15:"Only the following types of non-ticket Net Purchases qualify for this offer: airline lounge day pass, or towards a yearly lounge membership of your choice; airline seat upgrades; airline baggage fees; in-flight internet/entertainment; in-flight meals; Global Entry fees."
As of 1/2/2015, Credit for these charges are based on TRANSACTION (purchase) date, not posting date. If you made an eligible purchase before the end of the year, even if it doesn't post until the following year, you can still receive credit for the previous year. See post #1268
DO NOT attempt to get all $300 in one transaction. Most CSRs will question what incedential charge would be so high. Instead, get multiple smaller gift cards which line up with fees that airline charges. Make sure that whatever amounts you choose, you have an explanation ready for each. For example, AA overweight baggage fee is $150. $50 is first checked bag for 2 ppl. $75 is in the range of upgrade fees, etc.
Reimbursed:
AA e-Giftcards
Southwest eGiftcards - As of 12/30/14 Chase can distinguish between "incidental" and gift card purchase. YMMV depending on CSR.
Delta Giftcards (YMMV)
$78 AA Award flight taxes reimbursed
$22 BA Award flight taxes reimbursed
~$150 AA award fees, taxes, fuel surcharge reimbursed
$246 AA award fees, booking fee, all reported as upgrading to busn award
United Flight Taxes
Spirit Big Front Seats
Spirit Onboard Food and Drinks
DL Ticket Change fee $300
$210 DL first class up-fare
$300 of a $525 AA Admirals Club annual membership
$50 DL Transfer miles fee (2k miles plus $30 fee)
~$160 SQ award fees (circa 2014)
$70 upgraded seats on AA
$34 US award fees
$34 BA Award fees
$90 oneway ticket on AA (paid additional $90 with AA e-gc from last year)
$84.50 x 2 AA award fees
$150 B6
$75 UA gift registry (no longer works as of Summer 2015)
$49.95 Bags VIP charge. It surprised me that it went since it comes up as BagsVIP and not an airline. I told the CSR it was AA's partner for baggage delivery and that I was (honestly) unsure if it would work.
UA Gift Registry $150 (one worked, one didn't) -- no longer works as of Summer 2015
$274 BA seat selection for 2 J class seats, LAX-LHR (Jan 2016)
Not Reimbursed:
$315 Avianca ticket charge
United giftcards
$150 AA award redeposit fee (YMMV)
UA Gift Registry $150 (one worked, one didn't)
The deal for 140K points is dead. Chase has replaced it with a complimentary night stay at any Tier 1-4 Ritz-Carlton hotel after spending $2,000 in the first 3 months, available here. As of February 12, 2015, there IS A BETTER known public offer (see below).
The 70K offer is long gone.
[EXPIRED] Active link found on blog 12/16 for 140K offer: https://www.theritzcarltonrewardscard.com/offer140k
Many have applied through this link only to find the application was assigned to a different promo for 2 free nights instead of points. Calling JP Morgan Chase CS has indicated they are aware of this issue and CSRs are expecting the 140k points to be honored but no one in this situation has actually received the 140k points as of Dec 28, 2014.
[EXPIRED] As reported by ghitt87: http://www.flyertalk.com/forum/22807838-post16.html
Call 1-888-846-7004 to apply.
Mention these RSVP:
F5BP - 140k points after 2k spend in 3 months. Annual fee of $395 not waived first year. - DEAD 9/25
F53K - 70k points, $395 waived first year.
I wasn't targeted, but called and used the RSVP code (5/2). Just act like you got it in the mail.
Mention these RSVP:
F5BP - 140k points after 2k spend in 3 months. Annual fee of $395 not waived first year. - DEAD 9/25
F53K - 70k points, $395 waived first year.
I wasn't targeted, but called and used the RSVP code (5/2). Just act like you got it in the mail.
All Ritz-Carlton Rewards Card offers [Consolidated]
Feb 23, 2015, 11:50 pm
#1863
Join Date: Jul 2009
Location: SEA
Posts: 2,556
With all the focus on the $300 travel credit, I had forgotten about this $100 hotel credit.
Does anyone know how it works, e.g. would you simply charge whatever at the hotel (meals, pool access, spa, hotel shop) and Chase will later reimburse you for up to $100 of it?
Does anyone know how it works, e.g. would you simply charge whatever at the hotel (meals, pool access, spa, hotel shop) and Chase will later reimburse you for up to $100 of it?
Feb 24, 2015, 7:44 am
#1864
Join Date: Nov 2012
Posts: 116
I believe it gets attached to your reservation and should just come off of the bill from the hotel.
Feb 24, 2015, 12:24 pm
#1865
Join Date: Oct 2014
Location: Salt Lake City, UT
Programs: AAdvantage Platinum, DL Diamond 1MM, Hyatt Platinum, SPG Gold, Hilton Diamond, AMEX 2015 Centurion
Posts: 323
http://www.ritzcarlton.com/en/reward...xclusivereward
Feb 24, 2015, 12:31 pm
#1866
Join Date: Feb 2015
Location: Austin, TX
Programs: Ritz-Carlton Gold, Hyatt Plat, AAdvantage Gold, SPG Gold
Posts: 135
I haven't actually used it yet since my stay isn't till June, but it's part of your reservation rate. It shows up on your reservation online with or without the club level upgrade, so I would think it is a function like other hotel promo rates that include breakfast/wine/dinner for free and gets put on your hotel bill if anything, rather than your card.
This was a big value for me too since I did a similar thing and booked a couple nights for the weekend at battery park with the club level upgrade and the credit while on a business trip.
Feb 24, 2015, 6:09 pm
#1867
Join Date: Jul 2009
Location: SEA
Posts: 2,556
When I applied for this Ritz Carlton card I used my Marriott Rewards number. Three separate "club upgrade" awards are now listed in my Marriott account. When I inquired about how to use them (at booking, or post booking) Marriott informed me that they cannot be used at Marriotts, only at Ritz-Carltons.
If this is the case, then the awards should be clearly labeled as "Ritz Carlton club upgrades" and should not be in my Marriott account at all. (Since the offer I applied for is no longer available, I do not have access to whatever might have been explained in the T&Cs.)
Is this really the case (that the upgrade awards cannot be used at Marriotts - and maybe the $100 hotel credit cannot be used at Marriotts either) or is the agent incorrect?
If this is the case, then the awards should be clearly labeled as "Ritz Carlton club upgrades" and should not be in my Marriott account at all. (Since the offer I applied for is no longer available, I do not have access to whatever might have been explained in the T&Cs.)
Is this really the case (that the upgrade awards cannot be used at Marriotts - and maybe the $100 hotel credit cannot be used at Marriotts either) or is the agent incorrect?
Feb 24, 2015, 6:22 pm
#1868
Join Date: Jan 2014
Posts: 224
When I applied for this Ritz Carlton card I used my Marriott Rewards number. Three separate "club upgrade" awards are now listed in my Marriott account. When I inquired about how to use them (at booking, or post booking) Marriott informed me that they cannot be used at Marriotts, only at Ritz-Carltons.
If this is the case, then the awards should be clearly labeled as "Ritz Carlton club upgrades" and should not be in my Marriott account at all. (Since the offer I applied for is no longer available, I do not have access to whatever might have been explained in the T&Cs.)
Is this really the case (that the upgrade awards cannot be used at Marriotts - and maybe the $100 hotel credit cannot be used at Marriotts either) or is the agent incorrect?
If this is the case, then the awards should be clearly labeled as "Ritz Carlton club upgrades" and should not be in my Marriott account at all. (Since the offer I applied for is no longer available, I do not have access to whatever might have been explained in the T&Cs.)
Is this really the case (that the upgrade awards cannot be used at Marriotts - and maybe the $100 hotel credit cannot be used at Marriotts either) or is the agent incorrect?
Upgrade to The Ritz-Carlton Club® Level:
Club Level offer valid at participating hotels on up to three paid stays per Account Year using The Ritz-Carlton Rewards Credit Card with a seven-night maximum length of stay, subject to availability at time of reservation. (“Account Year” means the year beginning with your account open date through the first statement after the anniversary of your account open date, and each twelve billing cycles thereafter.) E-Certificate is required, is non-transferable, and not combinable with other offers. Club Level Upgrade e-certificates are valid for 1 room per e-certificate. Not valid on corporate or other promotional rates. Chase Bank USA, N.A. is not responsible for offer fulfillment or the provision of or a failure to provide the stated benefits and services.
Feb 24, 2015, 6:38 pm
#1869
Join Date: Jul 2009
Location: SEA
Posts: 2,556
I figured it must be somewhere in the T&C, which I did not have access to. It's unfortunate that the upgrade awards are not clearly marked as "Ritz Carlton hotel upgrades" in Marriott member accounts.
Feb 25, 2015, 7:14 am
#1870
Join Date: Feb 2015
Location: Austin, TX
Programs: Ritz-Carlton Gold, Hyatt Plat, AAdvantage Gold, SPG Gold
Posts: 135
That's probably because Marriott doesn't have a ubiquitous "Club Level", only Ritz-Carlton does. But the club level probably wouldn't do anything at a Marriott since if you are gold, you can get free room upgrades (at Brooklyn Bridge Marriott, 1 up from basic guest room is skyline view, 2 up is concierge level room, which I don't even know if the room is different other than concierge lounge access) and you get access to the concierge/club lounge anyways.
Feb 25, 2015, 7:20 am
#1871
Join Date: Feb 2015
Location: Austin, TX
Programs: Ritz-Carlton Gold, Hyatt Plat, AAdvantage Gold, SPG Gold
Posts: 135
I'm more upset that we don't get the $100 hotel credit at Marriott than the inability to use club level upgrades.
Feb 25, 2015, 9:11 am
#1872
Join Date: Nov 2013
Location: LAX, LGB, SNA
Programs: AA EXP OWE, DL DM ST+, AS MVPG, UA, BA, WN CP, Hyatt E, Ritz Plat, HH GM
Posts: 3,185
Feb 26, 2015, 12:35 am
#1873
Join Date: Oct 2013
Posts: 1
just a warning, based off my recent experience trying to take advantage of the hotel credit and club level upgrade for Ritz Carlton hotels, it is best to call the ritz carlton reservation line to verify the following two things:
1. Hotel "blackout" room types for club upgrades and hotel credit: depending on the room you book before you try to apply your upgrade, your room type may not have an equivalent room type on the club level. for example, i tried to book a no-view room at a ritz location, but when i called in to apply a club certificate, they stated that i couldn't, because there are no "no-view" rooms at club level. Moreover, the "no-view" rooms were also not eligible for the $100 hotel credit. you can check the latter yourself before calling by using the booking code "ZR4."
2. Club "blackout" days: some hotels close down their club levels while transitioning between seasons (mostly seasonal hotels, like those located at ski resorts). the hotel information site for each specific location is rarely up to date, and may be closed for the days that you're there. when i checked the location i planned to visit, there was no indication that the club level would be closed, aside from a closure date back in late 2014. however, when i called, i was told that the club level is planning to be closed starting one month before my stay, through one month after my stay. even the rep helping me on the phone had to play with dates on his booking system to figure out the general dates that the specific location's club level would be closed.
so while i thought i got a decent rate for a RC room, i got rejected twice for both types of benefits that come with having the RC credit card.
1. Hotel "blackout" room types for club upgrades and hotel credit: depending on the room you book before you try to apply your upgrade, your room type may not have an equivalent room type on the club level. for example, i tried to book a no-view room at a ritz location, but when i called in to apply a club certificate, they stated that i couldn't, because there are no "no-view" rooms at club level. Moreover, the "no-view" rooms were also not eligible for the $100 hotel credit. you can check the latter yourself before calling by using the booking code "ZR4."
2. Club "blackout" days: some hotels close down their club levels while transitioning between seasons (mostly seasonal hotels, like those located at ski resorts). the hotel information site for each specific location is rarely up to date, and may be closed for the days that you're there. when i checked the location i planned to visit, there was no indication that the club level would be closed, aside from a closure date back in late 2014. however, when i called, i was told that the club level is planning to be closed starting one month before my stay, through one month after my stay. even the rep helping me on the phone had to play with dates on his booking system to figure out the general dates that the specific location's club level would be closed.
so while i thought i got a decent rate for a RC room, i got rejected twice for both types of benefits that come with having the RC credit card.
Last edited by adidabiking; Feb 26, 2015 at 12:41 am
Feb 26, 2015, 6:56 pm
#1874
Join Date: Jan 2014
Location: LAX
Posts: 57
A few data points for anyone interested in the $300 credit:
1/15 - $81.20 in AA award fees and taxes, reimbursed by secure message
2/15 - $100 in Delta Gift Card, sent secure message and got a reply that they would need additional information, next called the line to speak with someone and ask them to apply the credit and they said they'd look into it, and said you already sent a secure message and we have already applied the credit, a day later posted to my account
2/15 - $125 in Air Canada gift card, reimbursed by secure message
1/15 - $81.20 in AA award fees and taxes, reimbursed by secure message
2/15 - $100 in Delta Gift Card, sent secure message and got a reply that they would need additional information, next called the line to speak with someone and ask them to apply the credit and they said they'd look into it, and said you already sent a secure message and we have already applied the credit, a day later posted to my account
2/15 - $125 in Air Canada gift card, reimbursed by secure message
Feb 26, 2015, 7:32 pm
#1875
Join Date: Jan 2014
Posts: 224
just a warning, based off my recent experience trying to take advantage of the hotel credit and club level upgrade for Ritz Carlton hotels, it is best to call the ritz carlton reservation line to verify the following two things:
1. Hotel "blackout" room types for club upgrades and hotel credit: depending on the room you book before you try to apply your upgrade, your room type may not have an equivalent room type on the club level. for example, i tried to book a no-view room at a ritz location, but when i called in to apply a club certificate, they stated that i couldn't, because there are no "no-view" rooms at club level. Moreover, the "no-view" rooms were also not eligible for the $100 hotel credit. you can check the latter yourself before calling by using the booking code "ZR4."
2. Club "blackout" days: some hotels close down their club levels while transitioning between seasons (mostly seasonal hotels, like those located at ski resorts). the hotel information site for each specific location is rarely up to date, and may be closed for the days that you're there. when i checked the location i planned to visit, there was no indication that the club level would be closed, aside from a closure date back in late 2014. however, when i called, i was told that the club level is planning to be closed starting one month before my stay, through one month after my stay. even the rep helping me on the phone had to play with dates on his booking system to figure out the general dates that the specific location's club level would be closed.
so while i thought i got a decent rate for a RC room, i got rejected twice for both types of benefits that come with having the RC credit card.
1. Hotel "blackout" room types for club upgrades and hotel credit: depending on the room you book before you try to apply your upgrade, your room type may not have an equivalent room type on the club level. for example, i tried to book a no-view room at a ritz location, but when i called in to apply a club certificate, they stated that i couldn't, because there are no "no-view" rooms at club level. Moreover, the "no-view" rooms were also not eligible for the $100 hotel credit. you can check the latter yourself before calling by using the booking code "ZR4."
2. Club "blackout" days: some hotels close down their club levels while transitioning between seasons (mostly seasonal hotels, like those located at ski resorts). the hotel information site for each specific location is rarely up to date, and may be closed for the days that you're there. when i checked the location i planned to visit, there was no indication that the club level would be closed, aside from a closure date back in late 2014. however, when i called, i was told that the club level is planning to be closed starting one month before my stay, through one month after my stay. even the rep helping me on the phone had to play with dates on his booking system to figure out the general dates that the specific location's club level would be closed.
so while i thought i got a decent rate for a RC room, i got rejected twice for both types of benefits that come with having the RC credit card.