Jul 21, 14, 10:54 pm
Last edit by: StartinSanDiego
Moderator Note: This thread is now archived.
Please continue the discussion here: http://www.flyertalk.com/forum/chase-ultimate-rewards/1745852-ritz-carlton-rewards-card-2016-onward.html
===============================================Bes t public available offer:
Two free nights at any tier 1-4 Ritz Carlton Hotel after $3k spent. Annual fee of $395 NOT waived. https://www.theritzcarltonrewardscard.com/2CN
$300 Annual Travel Credit
"Make the most of your trip with a $300 annual travel credit to use for baggage fees, Global Entry fees, seat upgrades, access to your preferred airport lounge and more. Simply use your card for these expenses and call us at 1-855-896-2222, and we will refund the charges after your flight."
Actual T&C language, as of 08.22.15:"Only the following types of non-ticket Net Purchases qualify for this offer: airline lounge day pass, or towards a yearly lounge membership of your choice; airline seat upgrades; airline baggage fees; in-flight internet/entertainment; in-flight meals; Global Entry fees."
As of 1/2/2015, Credit for these charges are based on TRANSACTION (purchase) date, not posting date. If you made an eligible purchase before the end of the year, even if it doesn't post until the following year, you can still receive credit for the previous year. See post #1268
DO NOT attempt to get all $300 in one transaction. Most CSRs will question what incedential charge would be so high. Instead, get multiple smaller gift cards which line up with fees that airline charges. Make sure that whatever amounts you choose, you have an explanation ready for each. For example, AA overweight baggage fee is $150. $50 is first checked bag for 2 ppl. $75 is in the range of upgrade fees, etc.
Reimbursed:
AA e-Giftcards
Southwest eGiftcards - As of 12/30/14 Chase can distinguish between "incidental" and gift card purchase. YMMV depending on CSR.
Delta Giftcards (YMMV)
$78 AA Award flight taxes reimbursed
$22 BA Award flight taxes reimbursed
~$150 AA award fees, taxes, fuel surcharge reimbursed
$246 AA award fees, booking fee, all reported as upgrading to busn award
United Flight Taxes
Spirit Big Front Seats
Spirit Onboard Food and Drinks
DL Ticket Change fee $300
$210 DL first class up-fare
$300 of a $525 AA Admirals Club annual membership
$50 DL Transfer miles fee (2k miles plus $30 fee)
~$160 SQ award fees (circa 2014)
$70 upgraded seats on AA
$34 US award fees
$34 BA Award fees
$90 oneway ticket on AA (paid additional $90 with AA e-gc from last year)
$84.50 x 2 AA award fees
$150 B6change fees er...umm..."seat upgrades"
$75 UA gift registry (no longer works as of Summer 2015)
$49.95 Bags VIP charge. It surprised me that it went since it comes up as BagsVIP and not an airline. I told the CSR it was AA's partner for baggage delivery and that I was (honestly) unsure if it would work.
UA Gift Registry $150 (one worked, one didn't) -- no longer works as of Summer 2015
$274 BA seat selection for 2 J class seats, LAX-LHR (Jan 2016)
Not Reimbursed:
$315 Avianca ticket charge
United giftcards
$150 AA award redeposit fee (YMMV)
UA Gift Registry $150 (one worked, one didn't)
The deal for 140K points is dead. Chase has replaced it with a complimentary night stay at any Tier 1-4 Ritz-Carlton hotel after spending $2,000 in the first 3 months, available here. As of February 12, 2015, there IS A BETTER known public offer (see below).
The 70K offer is long gone.
[EXPIRED] Active link found on blog 12/16 for 140K offer: https://www.theritzcarltonrewardscard.com/offer140k
Many have applied through this link only to find the application was assigned to a different promo for 2 free nights instead of points. Calling JP Morgan Chase CS has indicated they are aware of this issue and CSRs are expecting the 140k points to be honored but no one in this situation has actually received the 140k points as of Dec 28, 2014.
[EXPIRED] As reported by ghitt87: http://www.flyertalk.com/forum/22807838-post16.html
See also post #483 and following: http://www.flyertalk.com/forum/23230523-post483.html
Please continue the discussion here: http://www.flyertalk.com/forum/chase-ultimate-rewards/1745852-ritz-carlton-rewards-card-2016-onward.html
===============================================Bes t public available offer:
Two free nights at any tier 1-4 Ritz Carlton Hotel after $3k spent. Annual fee of $395 NOT waived. https://www.theritzcarltonrewardscard.com/2CN
$300 Annual Travel Credit
"Make the most of your trip with a $300 annual travel credit to use for baggage fees, Global Entry fees, seat upgrades, access to your preferred airport lounge and more. Simply use your card for these expenses and call us at 1-855-896-2222, and we will refund the charges after your flight."
Actual T&C language, as of 08.22.15:"Only the following types of non-ticket Net Purchases qualify for this offer: airline lounge day pass, or towards a yearly lounge membership of your choice; airline seat upgrades; airline baggage fees; in-flight internet/entertainment; in-flight meals; Global Entry fees."
As of 1/2/2015, Credit for these charges are based on TRANSACTION (purchase) date, not posting date. If you made an eligible purchase before the end of the year, even if it doesn't post until the following year, you can still receive credit for the previous year. See post #1268
DO NOT attempt to get all $300 in one transaction. Most CSRs will question what incedential charge would be so high. Instead, get multiple smaller gift cards which line up with fees that airline charges. Make sure that whatever amounts you choose, you have an explanation ready for each. For example, AA overweight baggage fee is $150. $50 is first checked bag for 2 ppl. $75 is in the range of upgrade fees, etc.
Reimbursed:
AA e-Giftcards
Southwest eGiftcards - As of 12/30/14 Chase can distinguish between "incidental" and gift card purchase. YMMV depending on CSR.
Delta Giftcards (YMMV)
$78 AA Award flight taxes reimbursed
$22 BA Award flight taxes reimbursed
~$150 AA award fees, taxes, fuel surcharge reimbursed
$246 AA award fees, booking fee, all reported as upgrading to busn award
United Flight Taxes
Spirit Big Front Seats
Spirit Onboard Food and Drinks
DL Ticket Change fee $300
$210 DL first class up-fare
$300 of a $525 AA Admirals Club annual membership
$50 DL Transfer miles fee (2k miles plus $30 fee)
~$160 SQ award fees (circa 2014)
$70 upgraded seats on AA
$34 US award fees
$34 BA Award fees
$90 oneway ticket on AA (paid additional $90 with AA e-gc from last year)
$84.50 x 2 AA award fees
$150 B6
$75 UA gift registry (no longer works as of Summer 2015)
$49.95 Bags VIP charge. It surprised me that it went since it comes up as BagsVIP and not an airline. I told the CSR it was AA's partner for baggage delivery and that I was (honestly) unsure if it would work.
UA Gift Registry $150 (one worked, one didn't) -- no longer works as of Summer 2015
$274 BA seat selection for 2 J class seats, LAX-LHR (Jan 2016)
Not Reimbursed:
$315 Avianca ticket charge
United giftcards
$150 AA award redeposit fee (YMMV)
UA Gift Registry $150 (one worked, one didn't)
The deal for 140K points is dead. Chase has replaced it with a complimentary night stay at any Tier 1-4 Ritz-Carlton hotel after spending $2,000 in the first 3 months, available here. As of February 12, 2015, there IS A BETTER known public offer (see below).
The 70K offer is long gone.
[EXPIRED] Active link found on blog 12/16 for 140K offer: https://www.theritzcarltonrewardscard.com/offer140k
Many have applied through this link only to find the application was assigned to a different promo for 2 free nights instead of points. Calling JP Morgan Chase CS has indicated they are aware of this issue and CSRs are expecting the 140k points to be honored but no one in this situation has actually received the 140k points as of Dec 28, 2014.
[EXPIRED] As reported by ghitt87: http://www.flyertalk.com/forum/22807838-post16.html
Call 1-888-846-7004 to apply.
Mention these RSVP:
F5BP - 140k points after 2k spend in 3 months. Annual fee of $395 not waived first year. - DEAD 9/25
F53K - 70k points, $395 waived first year.
I wasn't targeted, but called and used the RSVP code (5/2). Just act like you got it in the mail.
Mention these RSVP:
F5BP - 140k points after 2k spend in 3 months. Annual fee of $395 not waived first year. - DEAD 9/25
F53K - 70k points, $395 waived first year.
I wasn't targeted, but called and used the RSVP code (5/2). Just act like you got it in the mail.
All Ritz-Carlton Rewards Card offers [Consolidated]
Jan 21, 15, 6:08 pm
#1546
Join Date: Dec 2006
Posts: 333
Nowhere does it say in the T&C that you have to maintain documentation. You threw away your receipt... It's not hard to do.
Also, "looks like a GC" is a bit like racial profiling.
You weren't required to document, and nowhere does it state the burden is on *you* to prove it isn't a GC.
Also, "looks like a GC" is a bit like racial profiling.
You weren't required to document, and nowhere does it state the burden is on *you* to prove it isn't a GC.
Jan 21, 15, 6:37 pm
#1548
Join Date: Nov 2012
Posts: 72
Got shot down by SM today. Tried $87.50 on both 01/06 and 01/12.
Dear ___,
Thank you for taking the time to contact J.P. Morgan again
in regards to the travel credit benefit offered on your
Ritz-Carlton® Rewards credit card ending in 0000.
The Southwest Airline charges posted on 01/06 and
01/12/2015 appears to be an airline gift card purchases
and do not qualify for credit under this benefit.
We do not determine whether merchants correctly identify
and bill transactions as being of a certain type. However,
we do reserve the right to determine which purchases
qualify for statement credits. We regret to advise, we're
unable to honor your request to issue credits for these
charges.
Please accept our sincere apology for any inconvenience
this may have caused. If you have any further questions,
please reply using the Secure Message Center.
Thank you,
XXX
Customer Service Specialist
1-855-896-2222
Dear ___,
Thank you for taking the time to contact J.P. Morgan again
in regards to the travel credit benefit offered on your
Ritz-Carlton® Rewards credit card ending in 0000.
The Southwest Airline charges posted on 01/06 and
01/12/2015 appears to be an airline gift card purchases
and do not qualify for credit under this benefit.
We do not determine whether merchants correctly identify
and bill transactions as being of a certain type. However,
we do reserve the right to determine which purchases
qualify for statement credits. We regret to advise, we're
unable to honor your request to issue credits for these
charges.
Please accept our sincere apology for any inconvenience
this may have caused. If you have any further questions,
please reply using the Secure Message Center.
Thank you,
XXX
Customer Service Specialist
1-855-896-2222
Jan 21, 15, 6:38 pm
#1549
Suspended
Join Date: Dec 2014
Posts: 8,460
Got shot down by SM today. Tried $87.50 on both 01/06 and 01/12.
Dear ___,
Thank you for taking the time to contact J.P. Morgan again
in regards to the travel credit benefit offered on your
Ritz-Carlton® Rewards credit card ending in 0000.
The Southwest Airline charges posted on 01/06 and
01/12/2015 appears to be an airline gift card purchases
and do not qualify for credit under this benefit.
We do not determine whether merchants correctly identify
and bill transactions as being of a certain type. However,
we do reserve the right to determine which purchases
qualify for statement credits. We regret to advise, we're
unable to honor your request to issue credits for these
charges.
Please accept our sincere apology for any inconvenience
this may have caused. If you have any further questions,
please reply using the Secure Message Center.
Thank you,
XXX
Customer Service Specialist
1-855-896-2222
Dear ___,
Thank you for taking the time to contact J.P. Morgan again
in regards to the travel credit benefit offered on your
Ritz-Carlton® Rewards credit card ending in 0000.
The Southwest Airline charges posted on 01/06 and
01/12/2015 appears to be an airline gift card purchases
and do not qualify for credit under this benefit.
We do not determine whether merchants correctly identify
and bill transactions as being of a certain type. However,
we do reserve the right to determine which purchases
qualify for statement credits. We regret to advise, we're
unable to honor your request to issue credits for these
charges.
Please accept our sincere apology for any inconvenience
this may have caused. If you have any further questions,
please reply using the Secure Message Center.
Thank you,
XXX
Customer Service Specialist
1-855-896-2222
Jan 21, 15, 6:53 pm
#1550
Join Date: May 2005
Location: DFW
Programs: AA Plat
Posts: 271
Nowhere does it say in the T&C that you have to maintain documentation. You threw away your receipt... It's not hard to do.
Also, "looks like a GC" is a bit like racial profiling.
You weren't required to document, and nowhere does it state the burden is on *you* to prove it isn't a GC.
Also, "looks like a GC" is a bit like racial profiling.
You weren't required to document, and nowhere does it state the burden is on *you* to prove it isn't a GC.
Jan 21, 15, 7:04 pm
#1553
Join Date: Dec 2006
Posts: 333
Every single travel site has been reporting on this magical way to get gift cards reimbursed by JPM Ritz and Amex Plat. CSR's and their Managers read these sites too.
Jan 21, 15, 7:27 pm
#1556
Join Date: Feb 2008
Posts: 940
Quote:
Originally Posted by TMM1982
Or JPM could update their terms to state that customers must provide documentation in order to request airline credits.
Yes, indeed. At least that'd introduce certainty to the situation.
Until then, I think a cooling off period is helpful.
Originally Posted by TMM1982
Or JPM could update their terms to state that customers must provide documentation in order to request airline credits.
Yes, indeed. At least that'd introduce certainty to the situation.
Until then, I think a cooling off period is helpful.
Jan 21, 15, 8:17 pm
#1557
Join Date: Nov 2013
Location: LAX, LGB, SNA
Programs: AA EXP OWE, DL DM ST+, AS MVPG, UA, BA, WN CP, Hyatt E, Ritz Plat, HH GM
Posts: 3,184
Or they could include airline GC as a reimbursable fee.That would make their card so much more appealing. Not everyone will get the card because there is still a fee (and not everyone finds the same value as frequent flier folks), and the process sure won't as annoying as it is now.
I only plan on using the Ritz reimbursement for airline upgrades anyway, unless the end of the year comes, then I'll gamble.
Jan 21, 15, 8:18 pm
#1558
Join Date: Nov 2013
Location: LAX, LGB, SNA
Programs: AA EXP OWE, DL DM ST+, AS MVPG, UA, BA, WN CP, Hyatt E, Ritz Plat, HH GM
Posts: 3,184
If you really did use it for seat upgrades, your receipt should be online, maybe? or ask AA for a copy. Which should definitely get you a reimbursement, no contest.
Jan 21, 15, 9:10 pm
#1559
Suspended
Join Date: Dec 2014
Posts: 8,460
Chase is violating the agreement by not giving you the credit. When did your AF post? If within 60 days, I would threaten to close the card unless they give you the credit. Chase would be out $395 if you go through with it.
Jan 22, 15, 7:20 am
#1560
A FlyerTalk Posting Legend; Moderator: American Express, Capital One, Citi, Chase, Credit Card Programs, Diners Club, Signatures
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 47,206
There's no benefit to threatening a mass market business. Institutions do not have feelings, they do not value any individual customer. No exceptions.
