Trouble swiping the Sapphire Preferred Card?
#91
Join Date: Oct 2015
Posts: 10
Not sure if this was discussed previously, but I was at the Amsterdam airport buying a train ticket and the card kept getting rejected from the ticket machine, despite having setup a travel notification.
After calling up Chase and speaking with an airport employee, I found out it was rejected because the card doesn't have a pin, like all European chip cards. I was in Europe for two weeks and this was my only encounter of this happening. I wanted to share so hopefully no one else has to deal with those frustrating 20 minutes of confusion.
After calling up Chase and speaking with an airport employee, I found out it was rejected because the card doesn't have a pin, like all European chip cards. I was in Europe for two weeks and this was my only encounter of this happening. I wanted to share so hopefully no one else has to deal with those frustrating 20 minutes of confusion.
I only experienced this issue once in London and every time in Amsterdam at automated POS Systems.
#92
Join Date: Nov 2016
Posts: 1
Metal vs plastic
I just received my reserve card, the metal one. I had an issue with it swiping at a car wash, and a local gas station. My next trouble I have, I'm going to use my plastic card, which I used a ton! and no issues what so ever. So 3 strikes and your out. 2017 I'm taking 4 vacations, I don't want any issues. I'd rather have the confidence of the plastic, then the hopes of a compliment. I'll see what happens.