Trouble swiping the Sapphire Preferred Card?
Feb 14, 2012, 11:28 pm
#46
Join Date: Feb 2008
Location: Kobe, Japan
Programs: Bonvoy Platinum, IHG Diamond, Hyatt Discoverist
Posts: 1,530
After explaining the problem to a couple Chase reps I thought they were sending me a plastic replacement, but then the last one I spoke to said it would be another metal one.
Not the end of the world as I have other cards and did achieve the required spend, but as a No FX Fee card with good earnings potential, it would be nice to be able to rely on it all the time.
Not the end of the world as I have other cards and did achieve the required spend, but as a No FX Fee card with good earnings potential, it would be nice to be able to rely on it all the time.
May 8, 2012, 3:05 pm
#49
Join Date: May 2012
Programs: AA Gold, Delta Gold, SPG Gold, Marriott Silver
Posts: 26
I've definitely had some problems in the US, mostly with cab drivers. The cards definitely don't work well with the little gadgets that are supposed to capture raised numbers, but the card also doesn't always work in more modern machines. It's pretty annoying, in my opinion, but at least I have a backup card.
May 9, 2012, 7:00 am
#50
Join Date: Jan 2008
Location: SFO/SJC, CA
Posts: 630
It works most times but one time it took me 20 mins in a gas station (need to walk in, I almost want to switch to another card for billing but they finally get it worked) before I return my rental car to airport and almost caused me miss the flight.
May 9, 2012, 5:39 pm
#51
Join Date: Mar 2012
Programs: UA
Posts: 41
Port of Seattle ferry terminal - ticket vendor could not get the card to read after 3 swipes. (FWIW, I couldn't see if he was swiping it the right way...) Was about to miss the ferry so I threw a different [plastic] card.
Seattle cab co. - needed an imprint, despite the fact that he still had to swipe it in a separate machine. Irritated me b/c I gave him my Amex which didn't imprint correctly so he still had to handwrite the cc #...
Also had a merchant terminal somewhere in Seattle (forgot where) that gave me some trouble, I think it took 3 swipes to get it to read.
Never had a problem until now, cardholder since October.
Seattle cab co. - needed an imprint, despite the fact that he still had to swipe it in a separate machine. Irritated me b/c I gave him my Amex which didn't imprint correctly so he still had to handwrite the cc #...
Also had a merchant terminal somewhere in Seattle (forgot where) that gave me some trouble, I think it took 3 swipes to get it to read.
Never had a problem until now, cardholder since October.
May 9, 2012, 10:14 pm
#53
Join Date: Mar 2011
Location: Texas
Programs: AA Gold, Starwood Gold
Posts: 125
Seattle?
I wonder what is in the water in Seattle since that is the only place I have had trouble with my card (wonder if we had the same cab driver?) 
Have had it since May 2011 and have been to San Fran, Hawaii, Canada, Las Vegas and Atlanta-no troubles at home or at either of those places, except Seattle.
Small world sometime...
Have had it since May 2011 and have been to San Fran, Hawaii, Canada, Las Vegas and Atlanta-no troubles at home or at either of those places, except Seattle.Small world sometime...
Port of Seattle ferry terminal - ticket vendor could not get the card to read after 3 swipes. (FWIW, I couldn't see if he was swiping it the right way...) Was about to miss the ferry so I threw a different [plastic] card.
Seattle cab co. - needed an imprint, despite the fact that he still had to swipe it in a separate machine. Irritated me b/c I gave him my Amex which didn't imprint correctly so he still had to handwrite the cc #...
Also had a merchant terminal somewhere in Seattle (forgot where) that gave me some trouble, I think it took 3 swipes to get it to read.
Never had a problem until now, cardholder since October.
Seattle cab co. - needed an imprint, despite the fact that he still had to swipe it in a separate machine. Irritated me b/c I gave him my Amex which didn't imprint correctly so he still had to handwrite the cc #...
Also had a merchant terminal somewhere in Seattle (forgot where) that gave me some trouble, I think it took 3 swipes to get it to read.
Never had a problem until now, cardholder since October.
May 9, 2012, 11:57 pm
#54
Join Date: Feb 2011
Posts: 208
May 10, 2012, 1:52 pm
#58
Join Date: Sep 2011
Location: IAH
Posts: 362
There's a Chipotle near my house where they have problems with probably 80% of the credit cards they try to scan, so they also use the piece of paper trick, and it usually works. I've seen it used in other places, too.
Jun 14, 2012, 6:25 pm
#59
Join Date: Jan 2011
Programs: Amex Platinum, SPG Gold, Priority Club Gold, Emerald Club Executive
Posts: 226
Jun 14, 2012, 6:27 pm
#60
Join Date: Jan 2011
Programs: Amex Platinum, SPG Gold, Priority Club Gold, Emerald Club Executive
Posts: 226
Mine is reallllly scratched up. My Freedom card with about the same amount of use, looks much nicer still... vibrant blue.
And I can never get the metal CSP to work at Redbox.