Aug 6, 2013, 11:56 am
Last edit by: beltway
For the current version of this thread & related wiki, see
IHG Rewards MasterCard (2016).
IHG Rewards MasterCard (2016).
IHG Rewards Visa/MC, currently 60K, possibly 80K, pts
Aug 5, 2014, 11:06 am
#2011
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
So they didn't ask you to close anything, just to move some credit to the new card? Then why the "too many cards" comment? Why just ask to move the credit and leave it at that? Or perhaps they were telling you 'one more, but that's the limit'?
Aug 5, 2014, 5:09 pm
#2012
Join Date: May 2014
Location: Boston, ma
Posts: 2
As a datapoint. I applied and received the 60k offer with $50credit a few months ago. I just sent a sm and in exchange for the $50 got the additional 20k.
Aug 6, 2014, 1:59 pm
#2013
Join Date: Jul 2013
Posts: 148
Jumped the mastercard version with 80k bonus points. Received the platinum rewards club card today and it says expire 2014. Will the platinum status only last till the end of this year???
Aug 6, 2014, 2:04 pm
#2014
Join Date: Sep 2013
Posts: 429
You'll get another card in the mail shortly with a new card saying expires 2015. They are only valid for one year, but the new one will come shortly! I got 2014 2015 and 2016 in a period of a week.
Aug 7, 2014, 9:08 am
#2016
Moderator: Travel Buzz
Join Date: Aug 2012
Location: Sunny San Diego
Posts: 3,099
So, I closed my card before it changed over to a MC. Today I log on to Chase.com and see that they have issued me a new MC with a new account number, on a closed account! Sheesh!
We've transferred your account details to your new credit card number ending in (...xxxx). This includes your balance and account activity. For each account, you'll see your transactions, statement details and payments posted to your new account. If you have not yet received your new card, your card will arrive shortly.
We've transferred your account details to your new credit card number ending in (...xxxx). This includes your balance and account activity. For each account, you'll see your transactions, statement details and payments posted to your new account. If you have not yet received your new card, your card will arrive shortly.
Aug 7, 2014, 1:25 pm
#2017
Join Date: Apr 2004
Programs: AA plt 2 mm, Marriott LTT, HH dia
Posts: 1,215
So, I closed my card before it changed over to a MC. Today I log on to Chase.com and see that they have issued me a new MC with a new account number, on a closed account! Sheesh!
We've transferred your account details to your new credit card number ending in (...xxxx). This includes your balance and account activity. For each account, you'll see your transactions, statement details and payments posted to your new account. If you have not yet received your new card, your card will arrive shortly.
We've transferred your account details to your new credit card number ending in (...xxxx). This includes your balance and account activity. For each account, you'll see your transactions, statement details and payments posted to your new account. If you have not yet received your new card, your card will arrive shortly.
Same thing happened to me. I closed my IHG Visa on July 9. I just wrote a SM to Chase demanding they explain this. I got a letter about the conversion after I had closed the account, but this is different.
Aug 8, 2014, 1:12 pm
#2018
Join Date: Apr 2004
Programs: AA plt 2 mm, Marriott LTT, HH dia
Posts: 1,215
After sending an SM to Chase in regards to changing my account to MC after I had closed the account, here is their reply:
Since the letter was mailed to you and your account was
due to be changed to a MasterCard, the same was processed
even after your account was closed. I apologize for the
inconvenience this may have caused to you.
I have sent another SM asking for a corporate officer to escalate this to. Does anyone have any suggestions?
I would think the reason why Chase is legally obligated to inform customers of the conversion 45 days in advance is to give us a chance to opt out. Otherwise, there is no point. BTW, I cancelled on July 9, and the conversion was August 1. I did not receive the letter until July.
Since the letter was mailed to you and your account was
due to be changed to a MasterCard, the same was processed
even after your account was closed. I apologize for the
inconvenience this may have caused to you.
I have sent another SM asking for a corporate officer to escalate this to. Does anyone have any suggestions?
I would think the reason why Chase is legally obligated to inform customers of the conversion 45 days in advance is to give us a chance to opt out. Otherwise, there is no point. BTW, I cancelled on July 9, and the conversion was August 1. I did not receive the letter until July.
Aug 9, 2014, 12:54 pm
#2019
Join Date: Jul 2013
Posts: 148
Does the 80k bonus points with MC version in the wiki also contains an Annual Free Night Cert? I got my card on June and 80k points as well, but did not receive the annual free night cert..
Aug 9, 2014, 1:39 pm
#2020
Join Date: Mar 2010
Location: mountains of western NC
Programs: Life, Love and Laughter
Posts: 8,537
Aug 12, 2014, 2:08 pm
#2021
Join Date: Jul 2007
Location: PDX
Programs: AA (Gold), Alaska MVP, Hilton Diamond, Hyatt Plat, IHG Plat, SPG Gold,
Posts: 513
If you used the 80K link above, there's no need to send Chase an SM. We've had multiple consistent reports from others that they received the 80K bonus after spending $1000 in the first 3 months. That said, there's no harm in SMing them to confirm the terms of the offer on your account.
Aug 12, 2014, 10:10 pm
#2022
Join Date: Feb 2009
Posts: 6,605
Cancelled IHG Visa before it converted to MC, applied for MC through link in Wiki 80k posted today
Aug 12, 2014, 10:33 pm
#2023
Join Date: Apr 2004
Programs: AA plt 2 mm, Marriott LTT, HH dia
Posts: 1,215
So, I closed my card before it changed over to a MC. Today I log on to Chase.com and see that they have issued me a new MC with a new account number, on a closed account! Sheesh!
We've transferred your account details to your new credit card number ending in (...xxxx). This includes your balance and account activity. For each account, you'll see your transactions, statement details and payments posted to your new account. If you have not yet received your new card, your card will arrive shortly.
We've transferred your account details to your new credit card number ending in (...xxxx). This includes your balance and account activity. For each account, you'll see your transactions, statement details and payments posted to your new account. If you have not yet received your new card, your card will arrive shortly.
After sending an SM to Chase in regards to changing my account to MC after I had closed the account, here is their reply:
Since the letter was mailed to you and your account was
due to be changed to a MasterCard, the same was processed
even after your account was closed. I apologize for the
inconvenience this may have caused to you.
I have sent another SM asking for a corporate officer to escalate this to. Does anyone have any suggestions?
I would think the reason why Chase is legally obligated to inform customers of the conversion 45 days in advance is to give us a chance to opt out. Otherwise, there is no point. BTW, I cancelled on July 9, and the conversion was August 1. I did not receive the letter until July.
Since the letter was mailed to you and your account was
due to be changed to a MasterCard, the same was processed
even after your account was closed. I apologize for the
inconvenience this may have caused to you.
I have sent another SM asking for a corporate officer to escalate this to. Does anyone have any suggestions?
I would think the reason why Chase is legally obligated to inform customers of the conversion 45 days in advance is to give us a chance to opt out. Otherwise, there is no point. BTW, I cancelled on July 9, and the conversion was August 1. I did not receive the letter until July.
Got another reply for this issue. It is a bit confusing. Here is the most important quote.
"You had the option which you chose, to close the account
by July 28, 2014 to opt out of the program."
This implies that even though I got messages saying the account was converted, and there is a new 4 digit card number on my online account, I was able to opt out in time. Weird.
Aug 13, 2014, 7:51 pm
#2024
Moderator: Travel Buzz
Join Date: Aug 2012
Location: Sunny San Diego
Posts: 3,099
Got another reply for this issue. It is a bit confusing. Here is the most important quote.
"You had the option which you chose, to close the account
by July 28, 2014 to opt out of the program."
This implies that even though I got messages saying the account was converted, and there is a new 4 digit card number on my online account, I was able to opt out in time. Weird.
"You had the option which you chose, to close the account
by July 28, 2014 to opt out of the program."
This implies that even though I got messages saying the account was converted, and there is a new 4 digit card number on my online account, I was able to opt out in time. Weird.
I'm glad you posted your update. I too, got an odd email "explaining" it to me. I've just sent another SM. My new card was issued after my account was cancelled, so who knows what that actually means to me, in terms of reapplying for the card. I might just wait the 24 months + that Chase seems to view as the appropriate length of time before issuing another card.
Aug 14, 2014, 11:11 am
#2025
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
What I have asked several places, and have not received a reply to, is: what sort of time frame Chase is requiring between canceling a card and reapplying?
Probably no answers because so far no one really knows...
